Wonderful service…read more Better food that you can get on the plane in business Good choice of dessert (kids can order chocolate milk) A bit crowded this last trip (two minute wait to get to our table but it was moreso the fact that there were so many people) They have a kids menu (chicken nuggets etc) but my kiddo didn't need it

What a superb experience start to finish. Only select group allowed: cash pay business/first class…read moretickets, not mileage purchase. Very exclusive. Like a first class restaurant... really amazing service and experience. Great service. Hostess a bit pissy on whether or not you can come in but she quickly learned. She too seems to think she's too important lol.

Decent lounge. Comfortable and not too busy for a Friday night. Clean and nicely decorated too…read more Zatar chicken was excellent. Also served smoked salmon.

It's a nice lounge--clean and spacious. There are plenty of individual seats facing the runways,…read moremaking it great for solo travelers. Free Wi-Fi information is available at the counter when you check in. The kale salad and smoked salmon are delicious! The staff were also friendly. Highly recommend!

This is my go-go spot whenever waiting for my flight at Pearson airport. I usually take morning…read moreflights, so there were always enough seats and relatively quiet. Today's my first time visiting here in the afternoon (around 3pm) and get why people say it could get quite crowded. Still there's table for me and food were quickly getting refilled. Limited selection, but pretty decent spot being able to stay up to 2hrs with charging options and unlimited coffee & food including desserts, especially considering the overpriced dining options at the airport. (lunch option is a bit better than breakfast).

Honestly, this was one of the worst airport lounge experience we've had. Checking in on a Monday…read moreevening in July, there was a wait. There's a helpful QR code you scan to join the waitlist. After only 15 minutes, we were in as a party of two. However, once inside, the space is very small, crowded, and dirty. With everyone's luggage, it's hard to walk through. The food and drink selection aren't great. There's a little hot food area, soup, and fountain soda. Nothing we ate or drank was good. The Mac and cheese was dry and lacked flavor. The chicken stir fry was also dry. Although the front desk staff weren't super friendly, the cleaning staff are great!

Unless you travel a lot internationally and to certain airports and you have done your research…read morebeforehand than maybe it is worth it. We once flew from Paris to Vancouver and the lounge was on the other side of the airport and we were not able to use it. If you are flying from Toronto to Vancouver which is domestic Canada flight than again, you are out of luck. Majority of the time, I am not able to use my passes. This is definitely not worth the hype or even the price of getting the Priority Pass. The pass is useless and plus it took up space in my wallet which I am not very happy about.

This place is awful. There is an odd smell. The food is terribly unappetizing. Carpet is absolutely…read morefilthy. Staff seem to hate their jobs.

Even the lounges at this airport are terrible. The domestic/US one holds about half a dozen people…read moreand there's always a hellish wait. Food is just okay.

The Plaza Premium Lounge was my gateway into the finer things in life. I was fortunate to fly…read morebusiness class for business purposes and arrived a little earlier with the excitement of using the lounge. I was also half dead with a cold and trying my best to hide it so they'd let me through the gates. First thing I noticed was that sleek, shiny, lounge-y atmosphere. Damn, this place looks like a hotel and was beautiful. Small, but with shiny wooden decor and large windows that looked out onto the runway. Off to one corner was a discreet area for a shower. This must be where the frequent flying elite brush up. I sat at one of the comfortable seats and just stared outside until I had to go. Blissful. One of the main benefits of the lounge is of course, free food and refreshments. I'm guessing they rotate through different international fare. That day, I was only up for something soupy because I was sick. Luckily for me, they had laksa noodles. Even more luckily for me, I found it very tasty. Sipping away at my laksa and unlimited earl grey tea certainly helped put me to sleep for 8 hours straight on the plane ride afterwards. Yes, there were more people than I thought there would be. Yes, there were a surprising amount of families and kids. But this isn't some 18+, extra exclusive lounge. If I have my family with me and earned/paid my way into the lounge, what am I gonna do? Leave my kids outside? I happened across a previous review that starts with: "It blows my mind when I see 4 and 5 star ratings for this lounge. Have you never been to another lounge before?" No, Jordan. I haven't. Because I'm a broke af young adult that just finished paying off college debts, goddammit. Chill. Let me enjoy your privilege for once. (17/100) - 2018

I couldn't find a Yelp listing for the Maple Leaf Lounge Express but from the pics already posted,…read moreit seems like this is the one. Yea, this is the most BARE BONES lounge I've ever been in. Originally, my dad, bro and I had wanted to go to the upper level 3 Air Canada lounge but it was at capacity unfortunately, the wait to get in was long and we didn't want to stand and wait. So we went to the lower levels and arrived at this "express" lounge. Walking inside we noticed immediately that it was super small (idk if you can even call this a lounge tbh). There was one long bar with a minibar and fridge and 2 giant coffee machines. That's it. The only food provided was parfait and blueberry muffins. The blueberry muffin was really good but 'disappointed' is an understatement for how I felt about the food offering in this lounge (NO HOT FOOD AT ALL???!!!) I think Air Canada needs to do away with this scam "express" lounge and build a proper one to mimic the one on the 3rd level.

The dirtiest lounge I have been to on the globe. Beyond disgusting. The floor is covers in food and…read moreall of the tables are sticky.

I used a free lounge pass from carrying a Chase Aeroplan credit card. I would not recommend paying…read morefor it. I entered around 5:20pm on a Wednesday. It was at about 85% at capacity. It's a huge space with multiple areas including a children's area. There are also showers. For dinner they offered 2 kinds of soups, a salad bar, a meatless pasta, a mushroom with tofu (so salty!), rice pilaf, Asian bbq chicken, chips and salsa, 4 kinds of cookies and 2 kinds of cakes. There's also coffee machines, canned pops, canned sparkling water, juices, spirits and wines. Food was below average. I would rather not come back. I stayed an hour and no one had removed my plates. Free wifi.

Although I have a very favorable impression of Air Canada, this lounge is so far from the great…read morefood and service on actual Air Canada flights; you would think they were two unrelated entities. The Air Canada Maple Leaf Lounge was very full when we arrived. There were 3 of us, and by happenstance we found 3 chairs...in a hallway. After setting up base camp, I went on the prowl to see what foods were available. It's a large lounge, and with it being pretty packed, it felt chaotic, but on the plus side, there is a lot of natural light. First let me start with the good- they had a nice array of beverages that were self serve- including 7-up with real sugar. Not corn syrup. It was so good! The food though, was a bizarre assortment, and few options at that. I walked the spread about 4 times before I grabbed a plate because I could not wrap my head around what I was seeing. Nothing made sense. There were 4 steam pots- one with a meat entree, one with a veggie dish, one with steamed rice and something else I cannot recall. There was also a salad bar, but it lacked true variety and the dressings were limited to oil and vinegar. There were 2 soups and...wait for it- tortilla chips! To go with what, I have no idea. Once I surveyed the food assortment, I helped myself to a citrus chicken dish, rice and veggies. The veggies were the best part. They were seasoned alright, but nothing to really write home about. The rice was, well; just rice and the citrus chicken was bland. I could barely detect a citrus flavor. Once I got back to our base camp, it was my husband's turn and he got chicken soup with tortilla chips, lol! The food offerings, just didn't measure up to other lounge offerings, and the odd assortment of food just seemed like a farce. Once we ate our food, it was time to head out. The lounge was getting even more congested and being seated in the hallway was a bit claustrophobic. For a lounge of this size, the food options are shockingly small, but within that, the food quality and assortment is an afterthought. The great service and food I'm accustomed to receiving on Air Canada flights is nonexistent. It's almost like a different brand.

Long wait about an hour on the waitlist before it got to me…read more Nice thing is they offer a takeout box option! When it got to my turn, since I had no time to spend in the lounge (too close to departure), A staff member scooped and boxed up the food for me, placed it nicely in a paper bag, gave me a bottle of water for me and my guest and I was on my way. I don't know what food was packed but I'm just glad I got to leave with something after the long wait. So kind and convenient!

The international lounge was closed, so only the domestic lounge was operating--and it was crowded…read more I checked in with my pass and was placed on a waiting list. The wait was about 20 minutes, which was reasonable. However, once inside, it was difficult to find a seat due to how packed it was. The hot food selection was very disappointing, and I honestly can't believe people pay $$$ for this level of service. The offerings included frozen basa fillet in a coconut-based sauce, overcooked chow mein, mayo-heavy coleslaw, and frozen chicken dumplings--overall worse than a decent food court meal, or even an average airplane meal. I understand that a domestic lounge may cater to short-stay travelers, but since international passengers are also being accommodated here, there should be a wider variety and better quality of hot food options.