My daughter tried on so many dresses! Maria was very helpful and patient. She made the experience…read moreso much better than other places we've been. Great job! Thank-you so much for helping us find her perfect dress.

Maria was so lovely and helpful. I found my dream dress for only $400. Most dresses are more…read moreexpensive than that but I sure got lucky! I really appreciated Maria's kind demeanor and help. My bridal consultation was a lot of fun and I didn't feel pressured to buy anything. So many beautiful prom dresses too-- made me wish I was a senior in high school again!

My old tux was just not fitting right anymore and I have an event coming up I need a tux for, so I…read morewent in to see John. He checked out my tux and how it fit me and suggested keeping the jacket and getting new pants and a shirt, which I did (and was cheaper than a whole new tux). John had me try on multiple sizes of pants and shirt to get the best fit, and told me about the different options. The new pants and shirt fit way better than the old ones and the price was reasonable. My tux looks so much better now!John is a friendly guy and the service was excellent. I would definitely go back here if I have further tux needs!

I just got married this past weekend in Waltham. During the wedding planning process, I researched…read morevarious online suit rental places such as Menguin and the Black Tux at Nordstrom. I was unimpressed by the service I received by them and the way they calculated measurements (Those services don't actually take measurements and you have input the information yourself). I also had bad experiences with Men's Warehouse in the past with other weddings that I have attended as a groomsmen. I realized that there was a local option in Waltham for me to check out. The staff at Formalwear Ltd were very friendly and knowledgeable. I visited the store multiple times as I collaborated with them and my fiance to select the perfect tux combination for my wedding. I picked up my tux a couple of days before the wedding and the size for some of the parts of it were off, but it was no problem at all as they overnighted the correct sizes. Everything fit perfectly for my wedding. If you need to rent a suit or tux for a local event, I highly recommend them!

I walked in, and every dress was immediately in bags, shoved onto racks to the point you couldn't…read moreeven tell what style they were the few that weren't in bags I touched and immediately thought that they felt like horrible quality and was utterly shocked when I looked at the price tag and realized they were over $500 each. There was a lack of variety, and the staff was less than pleasant.

Ordered a dress 6 months ago. promised it would be in, in April. Nothing…read more Have made numerous phone calls to find out where it is only to be told each and every time they don't know, we're going to look into it and get back to you. NEVER EVER GET A CALL BACK! Drove down to talk in person 3x and still no answers. The customer service sucks, No one does their job, always passing the buck off to someone else. Let's see if they'll do the honorable thing and refund me my money w interest. This is for MOG dress in 2 1/2 months. The stress alone they are causing me is unfair.

I had the pleasure to work with AnnMarie at Madeleine's Daughter to find and purchase not one, but…read moretwo MOG dresses. She was a delight to work with, helping me find gorgeous dresses that made me feel beautiful and comfortable.

I cannot recommend this boutique. They cancelled my appointment without my consent and kept my $165…read morecancellation fee. I had a bridal appointment scheduled at Madeleine's Daughter for 2pm on January 10, 2026. Earlier that day, I found my dress at another appointment. Out of courtesy, I called Madeleine's approximately two hours before my appointment to ask if it could be modified to look at Mother of the Bride or bridesmaids' dresses. They said no due to scheduling constraints. I then confirmed I would still attend my 2pm appointment--I wanted to look at reception dresses and continue shopping with my bridesmaids and mother. Instead of accepting this, the staff told me they were cancelling my appointment because I had said "yes" to a dress elsewhere. I was immediately charged the $165 cancellation fee. I did not cancel this appointment. I explicitly stated I would attend. They made the decision to cancel on me, then charged me as if I had cancelled on them. I emailed that same day requesting a refund, explaining that their cancellation policy should not apply when the boutique cancels on a willing customer. Their response was patronizing--they assumed continuing to shop would cause me "financial confusion" and offered store credit toward a veil instead of a refund. This "solution" requires me to spend additional money while they keep my $165. I have continued to request a refund with no response. Bottom line: They cancelled my appointment, not me, yet they kept my money. This is unfair business practice. My mother bought her wedding dress here, and I bought my prom dress here years ago. I'm deeply disappointed that this is how they treat loyal customers.

I came into the store to get my prom dress, and the woman refused service when my mother asked for…read morehelp tying my dress. She directly said "no, i don't want to go in there", and walked away. My friends and I left the store immediately and will not be coming back.

I am sitting here heartbroken trying to come up with the appropriate words to use to describe my…read moreexperience. I came in today with my daughter and 2 of her friends to look for prom dresses. My daughter has struggled with sensory issues her entire life that make certain situations challenging. After finding the perfect dress she was so excited to try it on and show her friends. We struggled in the dressing room because I couldn't figure out how to help her get it on and she ended up stuck at one point. Long story short when we finally got the dress on I couldn't figure out how to lace the back and reached out to the associate for guidance. She flat out refused to help stating "No I don't want to go in there". My daughter was brought to tears and of course the 3 girls refused to buy the dresses they all wanted out of principal. It pains me that in 2026 this is how people treat others with disabilities.

you know- I phoned in to discuss what I had in the way of used clothing- for possible Sale- that i…read morewill never fit into again. The gent that answered- was great, very patient- personable, he heard my story- what else you got? what size suits- etc. no rush, no hassle very polite. They had sufficient stock at the time- so maybe some other time when i visit Mass. ave. we can make a trade-in- give some gently used mens clothes a new home- This facility with this kind of staff- is surely worth a visit if you are looking to buy- Cannot imagine you NOT being treated with respect- from a Gent. that knows clothing- and it's worth. my evaluation, for your consideration- from an ole Geezer !!!!

Staff was extremely rude to me. Also, be sure to check your suit thoroughly before buying. Got sold…read morea suit with moth holes they wouldn't take back.

I highly recommend renting formal wear from Sherry , I came from center harbor to get my tux from…read moreher and couldn't be happier it fit perfectly and there was not one issue even if there was she would have been on it . Sherry thank you .

We had a wedding and it was black tie, my wife wanted a new dress and I needed a Tux. Sherry, the…read moreOwner, is very easy to work with and is an expert at fitting Tuxedo, everything was perfect and I know I am difficult to fit. She picked out a few dresses based on what my wife liked and what would fit her best. My wife loved the dress! HIGHLY recommend!

I recently visited Carbonneau Bridal to find the perfect prom dress with my mom and aunt, and I had…read morethe pleasure of working with an incredible stylist, Kim. From the moment we met, she was professional, personable, kind, funny, and extremely knowledgeable about all things fashion. She had a keen eye for detail, and was able to suggest dresses that I would never have thought to try on myself. Throughout the process, she made me feel completely at ease and comfortable, and was always willing to listen to my ideas and preferences. She was patient and took the time to really understand what I was looking for, while also offering helpful advice and guidance. Ultimately, with her help, I found the perfect prom dress that made me feel confident, beautiful, and ready to take on the night. I cannot recommend Kim enough. Her expertise, kindness, and dedication to her craft truly made all the difference, and I am so grateful for her help. If you're looking for a stylist who will make your shopping experience a joy, look no further! Great bridal shop/prom shop with a wonderful variety of dresses and excellent employees. 5 stars!

Meghan got me into the shop with an appointment as soon as possible. She listened to my needs and…read moreshowed me a variety of dresses that were within my budget but that I may not have chosen myself. I felt very taken care of during the process and left with a dress and a recommendation for a tailor.

I was desperately trying to find a dress and stumbled upon the store. I didn't know it was in the…read moremall and found my dream dress. They had an amazing selection of many different styles and colors and sizes. The staff was super friendly and beyond helpful prices were super reasonable and dresses are really high-quality. I got a prom dress for $190 and it's absolutely gorgeous. Super cute interior design highly recommend!

Pamela was very helpful Assisting with sizes and color…read moreoptions Unfortunately we couldn't find the color but the dresses here are worth the ride Future visit definitely in store Thank you for being friendly and understanding Pamela