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    Broken We Can Fix IT

    4.2 (189 reviews)
    Closed 10:00 am - 8:00 pm

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    broken phone case
    Wolfie ..

    Scam shop/ selling FAKE BATTERIES. Manager is there "saturday from 10-noon". and wont return calls. About two months ago I went here to fix my screen, replaced battery, and bought a new case. screen broke within 2 days, they still charged me to fix it again. battery is now showing "replace battery" after TWO MONTHS! Case disintegrated at the 2 month mark as well. TOTAL SCAM SHOP- Zero help from management. AVOID THIS PLACE - totall rip off artists

    Melissa L.

    2 hours and for 140 bucks to not turn on, he totally knew it didn't work but let us leave. came back, 1.5 hours later and now there is a line running down the screen. horrible waste of time and money and lack of effort on our part to have to take it somewhere else

    Shelly H.

    This Broken We Can Fix IT location near the Grove was the best phone fixing location I've ever been to. I've been coming alll the way to this location to get my phones fixed for a few years now. Every time I need help with my broken device, I get absolutely 100% great customer care and services! They provide all the information or questions you may need. They fix various phone types and there's a price list as well, so you know the price never changes. They are extremely fair with pricing, compared to other break/fix locations locally! This is a fact. They also sell phone cases and screen protectors as well. This was extremely convenient because mistakes happen, so it's best to protect you phone from getting damaged in the future. Overall my favorite location to meet my devices' needs!

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    8 years ago

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    11 years ago

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    3 years ago

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    8 years ago

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    Shalom I.

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    5 years ago

    I got my phone fix here iPhone 11 and the screen works perfect great price and so fast work a good spot to fix your iPhones that k you guys

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    5 years ago

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    9 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    Shalom I.

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    6 years ago

    This guy is the best new screen and battery phone is like new. Price was right too 120 for both he did it in 20 min.

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    9 years ago

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    7 years ago

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    7 years ago

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    7 years ago

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    7 years ago

    Got my iPhone charging port replaced here. Xavier did the job and fixed it in about 30 minutes. It works fine again and it was a great deal!

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    7 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    9 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    9 years ago

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    4 years ago

    Hasan is the man! Super helpful and friendly! Quick and convenient. Very good pricing. Highly recommend!

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    Photo of Fatima R.
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    9 years ago

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    7 years ago

    Xavier is a pro! Fixed my phone like new! Fast and easy! Well priced! He literally can fix anything!!! I'm so happy I found him.

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    7 years ago

    Xavier made me feel so relaxed so fast! Screen shattered to bits - fixed it quickly and calmly

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    7 years ago

    Xavier did a great job. The service was great ! Thank you ! 5 stars :) Price is also good.

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    11 years ago

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    7 years ago

    Ari has good customer service and I will be back whenever I need service. Thanks

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    Page 2 of 5

    Broken We Can Fix IT Reviews in Other Languages

    Ask the Community - Broken We Can Fix IT

    Do you fix screens for Apple Watch series 6?

    Sorry, but we don’t do Apple Watch 6 screen repair at this time.

    Hi, do you guys fix/replace Apple Watch screens?

    We only fix screens for Apple Watch series 1.

    Are you guys open today at the grove, I've been here for a while...?

    Yes we are open until 9pm. We are next to Container Store in front of Wood Ranch Grill restaurant.

    Do you fix a broken screen on Motorola g7?

    Yes $80

    Hello, Do you repair LCDs on Galaxy Note 8? If so, how much is it?

    Sorry we don’t

    Do you guys also fix iphone 7 camera glass?

    Yes Its $45 for iPhone 7 camera glass replacement

    Don’t See Your Question? Ask Away!

    Review Highlights - Broken We Can Fix IT

    Xavier was really helpful and explained everything clearly; prices are very reasonable and had my phone fixed in ~20 mins.

    Mentioned in 16 reviews

    Read more highlights

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    3.9
    (12 reviews)

    Called and spoke with Arsh who gave me a fair price over the phone. I appreciated that he was able…read moreto quote me the price in advance as I had a limited budget so I needed to know I could afford the service before making the drive to the store. The only thing I'd improve was that he asked me how soon I could be there because his tech was coming in for just a short time that afternoon and I told him 15-20 min which he said great that's when his technician should arrive too. I rushed to get there so as not to miss the technician, but when I arrived at the time I said I would the tech wasn't there, so I ended up leaving to run an errand nearby. When I returned, tech still wasn't there, so I sat and waited. He showed up probably an hour after the time Arsh had informed me he was expecting him, so there was time wasted for me that could have been avoided if he had more reliable communication with the tech and told me to come in later. The tech worked on my phone while he and Arsh chatted, not sure if he would've been quicker / more focused without the chatting ... or if he was working on other stuff before getting to my phone even though I was the only person waiting in the store... but after 20-30 minutes (mind you this is on top of the time I waited before he arrived) I was informed he was unable to complete the service on the spot because the battery needed to be drained first. So after 1+ hours I found out I needed to leave my device with the tech and pick it up in a few days' time. All's well that ends well because the tech succeeded in bypassing the FRP and removing the Google account I was locked out of. Arsh followed up in a few days to let me know I could pick up the device. I'd use them again as long as their prices remain competitive.

    I love the customer service was so sweet and helping over the phone, and in person giving details…read moreand assistance plus good service fixed my iPhone crack led screen in 10 minutes for CHEEP!!! P.s the floors are being redone good vibes

    UBreakiFix by Asurion

    UBreakiFix by Asurion

    4.3
    (250 reviews)

    Friendly and helpful crew. They were slammed with a line out the door, but they processed each…read moreperson efficiently and in a friendly way. In addition, based on the circumstances of our request they made it a priority to get it done quickly and to be very communicative along the way. Great teamwork!

    Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

    Broken We Can Fix IT - mobilephonerepair - Updated August 2026

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