The 5-stars is for the food. Yummy pizza with loads of fresh toppings and a distinct version of red sauce. I've been a customer even before the Covid shutdown and I'm glad their business survived. Truthfully the restaurant is showing its age but the pizza and drinks are still good in my book and those basics matter. [[HIGHLIGHT]]Yes this place isn't fancy and can be quite busy on Friday nights but if you're a pizza fan I think you should give a try their pies and be very satisfied.[[ENDHIGHLIGHT]] I've tried togos and dine ins many times! read more

Bronco Billy's Pizza Palace - Cheese, Hawaiian, and Pepperoni large pizza sampler - Pizza Near Me - Union City, California

I used to frequent this place back in the day and I was in the area so decided to order some pick up for the family. First of all this place has change a bunch. It's a bit surprising when you get just absolutely terrible service. I call in to order and the lady sounds like she hates her life. Sure whatever you might be busy so makes sense you could just be rude over the phone. I walk in to pick up the food 30 minutes later. It's dead inside and I'm about to find out why. Same Latina chick prob in her late 30s who answered the phone is at the register and has her same bitchy tone as she did over the phone. Like you are ruining her day just for wanting to pay for your pizza. $53 for an overpriced pizza that includes a 3% fee for using a credit card, which you are not warned about over the phone lol. What a shame and what a way to run a business. Safe to say I will never ever be back to this hasbeen sad excuse for a pizza joint. Trust me when I say you are better off going elsewhere. Pizza is decent but nowhere near good enough to make up for the shitty service you get. read more

I attended a large party at your facility this evening. Aside from our group, there were only two other patrons in the dining area. I value good customer service, and unfortunately, since this facility has reopened, I have consistently experienced poor and dismissive service from staff at the counter. Tonight was no exception. At 7:27 PM, I approached the counter to order another beer and was told, "We stop serving at 7:30." When I pointed out that it was still 7:27, the employee responded, "I'm not pouring you a beer." The interaction was unnecessarily rude and unprofessional, especially given the timing and lack of crowd. When I asked for a manager's card, I was given a phone number that simply routes back to the restaurant, which further reflects a lack of care for accountability and customer experience. Due to the repeated poor service and the way this situation was handled, I will not be returning to this establishment. read more

I've been ordering from this pizza place since I was in middle school and have always had good experiences, which is why this situation was so disappointing. When I called to place my order, the woman who answered was extremely rude. I politely asked her to give me a moment because a family member was considering adding something to the order. Instead of waiting, she sharply said, "Hello?!" I repeated that I just needed a second, and she responded with attitude, saying, "You give me a second," before placing me on hold. When she returned, I let her know we weren't adding anything after all and even apologized for any confusion. She told me the wait time and then hung up while I was in the middle of saying thank you. I was so upset by the interaction that I asked my mom to pick up the order instead, because I didn't want the situation to escalate if I went myself. Unfortunately, she was also rude to my mom during pickup. On top of that, our order appeared to be incorrect--we received a medium Hawaiian pizza instead of the large that was ordered. Overall, this was a very disappointing experience, especially as a long-time customer. I've never encountered such poor customer service here before, and I hope management addresses this, because it's not acceptable and definitely not the standard I've come to expect. read more

Freshly made slice, generously loaded with toppings and the size of a small pizza elsewhere, to go. One of the best pizzas I've had in recent memory, and just as good as the Niles location. Easy ordering over the phone and great service. [[HIGHLIGHT]]The historic building has stained glass windows and tons of character, so maybe I'll dine in next time.[[ENDHIGHLIGHT]] read more

Bronco Billy's Pizza Palace - Exterior of the historical building - Pizza Near Me - Union City, California

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Now for the record, this is THE Bronco Billy's, the original real deal pizza joint. It started in the early 1990s in the historic Old Alvarado neighborhood, where I grew up. The building its self is historic, well over 100yrs old. Before Bronco Billy's it was "Uncle Joe's" Pizza when Joe Betchart ran it. Around the early 90's was when they finally started cooking pizza with a gas oven, before that, it was a brick / wood fired oven. Super cool history!! Anyhow, now that we've finished the history lesson, onto the pizza: the pizza at this joint is truly the real deal. The crust is special, always comes out crunchy and not doughy or seemingly undercooked. Do yourself a favor & get some pizza at this place. Help us keep a decades-long institution going. They've got a small bar, with beer / wine, small arcade with a few games. [[HIGHLIGHT]]Very large party room if you need to book a large venue for a birthday party for example.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]Within last number of years, was remodeled, dining-in is always a good experience.[[ENDHIGHLIGHT]] Lastly, the service here is always good. Which is a pale comparison to the generally poor service I get at the "other" Bronco Billy's in Niles (no relation) - so don't get the two twisted. [[HIGHLIGHT]]If you want good pizza from a good place, that has really cool decor, go to the REAL O.G. Old Alvarado pizza joint!![[ENDHIGHLIGHT]] read more

Too expensive and rarely consistent with the pizza quality. Ive been here multiple times and for the insane price for $15 for a slice of combination pizza, the quality is never the same. Some days its undercooked and too doughy, other days its fine. Some days I will have toppings all over the place inside the box like they dropped it or something. The price for a large pizza is wild! Please reduce the prices, I am sure a lot of other people would agree. read more

This is a no-frills pizza place that has decent prices and even better flavors. [[HIGHLIGHT]]When you walk in, it's not the most welcoming of vibes - just some tables, a bar/counter area, and a simple menu where you can buy slices or whole pizzas.[[ENDHIGHLIGHT]] This location has been in town for a while, so most likely those who drop in are locals. While you won't be impressed by ambiance, each time I've gone here I've satisfied my craving for no-nonsense pizza and have found myself coming back due to its proximity, simplicity, and quality of ingredients. [[HIGHLIGHT]]You can come here in a large group or by yourself - it doesn't ever seem to get super crowded and wait time is minimal.[[ENDHIGHLIGHT]] There is a fountain drink machine along with bottled drinks, and I think they serve sandwiches as well as pizzas. [[HIGHLIGHT]]Very simple, very demure, very mindful - come here to get your pizza fix![[ENDHIGHLIGHT]] read more

Bronco Billy's Pizza Palace - Pizza Near Me - Union City, California

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We usually get takeout from here for my work lunches. The pizzas are really good. We usually get a few different kinds including some with veggie, chicken and mushroom, and garlic cheese bread. My favorite is the pepperoni pizza. [[HIGHLIGHT]]There is lots of seating indoors.[[ENDHIGHLIGHT]] A con may be for people who like ranch with their pizza because ranch is 50¢ per sauce cup. Overall, this is a solid pizza place! read more

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Crust and base is doughy, toppings were just thrown on in clumps and not spread around. It was like whoever they had on their shift didn't care and wanted to be there. read more

The service here is always a 10/10! No matter how busy they are, they always take the time to greet you and have a quick chat while you're paying or waiting for your food. Today, we were told there would be a one-hour wait when we called in our order for three slices. We arrived at the 50-minute mark, and the slices were already ready to go--perfect timing! There's an employee who works weekends (I don't know his name), but his service is always exceptional. Despite juggling multiple tasks--making pizzas, handling payments, and greeting customers--he remains incredibly friendly and attentive. The pizza itself is consistently delicious. Since they're just a block away from my mother-in-law's place, we order from here frequently. Occasionally, the crust is a bit more charred than I'd prefer, but the flavor is always on point, so I can't complain. Absolutely love their service and food! Highly recommend. read more

Disappointed with my take out medium pepperoni and mushroom pizza today. The pizza was more like a cheese pizza with a sprinkle of pepperoni and mushroom! Called and spoke with the manager, Jensen, who apologized. However offered no compensation like maybe a discount off for another pizza at another time. Add insult to injury, our phone conversation was mysteriously disconnected without resolving the issue! Oh well, so much for decent customer service :( read more

Bronco Billy's Pizza Palace - Medium pepperoni and mushroom pizza. Note: Each slice barely had two slices of pepperoni with a light dusting of mushrooms. - Pizza Near Me - Union City, California

[[HIGHLIGHT]]Not the busiest spot during weekday peak lunch hours but I can envision a lot of high school and large family weekend gatherings here.[[ENDHIGHLIGHT]] A lot of phone orders. I had an individual slice and it's definitely heartier than a standard Costco size. Solid spot, I'd recommend. read more

Always great, the slice is the way to go, big enough to share. Plenty of choices of toppings. Sauce and crust is mighty fine.wait staff does a good job. [[HIGHLIGHT]]Lots of antique brick a brack on the walls.[[ENDHIGHLIGHT]] read more

Pizza is absolutely delicious. Dough is perfect. Cheese and toppings are just as they should be. And pizza is served piping hot. Loved it!

Great pizza, great prices and awesome customer service! Super friendly. They are my go-to place for pizza always.

Excellent old school piled high pizza. Absolutely delicious. Friendly staff. Come check it out. read more

Bronco Billy's Pizza Palace - Family Size Chuckwagon - Pizza Near Me - Union City, California

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First off, I'm a pizza snob. I'm from SoCal and I came in on a friends recommendation. I'm not sure how it has a 3.6 rating. The pizza is definitely a top 5 joint! Service was awesome and pizza legit! Don't pass on this place. I will definitely be back. read more

Bronco Billy's Pizza Palace - "Slice order" pep, sausage, black olive and artichoke - Pizza Near Me - Union City, California

I don't live in the area anymore, but when I'm here, I always wanna go get a slice from Bronch Billy's. I ordered a slice w/ pesto, sausage, & mushrooms!!! Yum!!! Very picky about pesto, but Bronco Billy's pesto is soooo good!!! And the slice fed 2 of us!!! Staff was great w/ taking our order & letting us know it had 2 b a to-go order based on the time. That was fine w/ us cause we weren't planning on eating there. [[HIGHLIGHT]]Place was pooping, soooo busy!!![[ENDHIGHLIGHT]] Great place 2 eat!!! Highly recommend!!! read more

Probably the best thing in Union City, but that's not saying much. Still good pizza though. Hi Kev!

Ordered a slice of cheese and garlic. Arrived with very little very burnt cheese. Disappointed doesn't begin to describe it read more

Bronco Billy's Pizza Palace - Pizza Near Me - Union City, California

Great pizza and love being able to get their Slice which is equivalent to a small pizza. Only drawback is no delivery available through any of the delivery services. read more

Once I found Bronco Billy's again I have been going back each week. Reminds me of how great pizza was done back in the day. You won't regret giving it a try. read more

Ok this isn't the most modern establishment but that is 100% of the charm. I've been eating here for decades. Through college and now with my family. Nothing beats a bomb slice of pizza and a beer. Always consistent with quality. My favorite hands down. The Union City location has the same old timey vibe and delicious AF as well. read more

This is our go to place always. My boys love it and my husband and I love it. My husband and I have both been going here since we were in middle school so it's really cool to bring our kids here right? My eldest son actually said it's his favorite restaurant lol. The food is always exceptional and consistent and the service is always amazing. We always share a slice of cheese and a slice of mushroom and curly fries with a side of ranch of course. Between the four of us, my husband, me are four-year-old and two-year-old. We still have leftovers. Overall Group spot will probably be here tomorrow lol read more

The pizza from here is AMAZING. The frontier is my go to pizza. The pizza includes pepperoni, pineapple, & jalapeño. Highly recommend.

Nice place great food top 5 best go to pizza place. The service was good and fast. Would recommend this place to anyone looking for a local place to visit. read more

I'm live out from the valley 209 Area. But originally from the Bay I used to come here when I was younger. And the experience has Never changed lover Bronco Billy's Pizza the slices are amazing adjust the the staff , Jensen and the staff were very friendly highly recommend this place good service will always Be here read more

Love love love the sagebrush! One of the best veggie pizzas I have had in a while. The dough is also really good! Their slices are the size of a small pizza and definitely filling! read more

SLICE LIKE PIE Just like pie the crust of the pizza is an important aspect. Without the crust the filling of the pie and toppings of the pizza won't hold up. Unfortunately too many trendy pizza places focus so much on the toppings you get too full after one slice because the texture of the crust is heavy as a cardboard. I ate at Bronco Billy's Pizza Palace in Fremont about more than seven years ago. During the NFL playoffs this year when the 49ers were playing I would order two large pizzas from the Union City location. Each time I ordered I have been more than satisfied with the pizza. In fact I can eat more than two slices of pizza from Bronco Billy's and never feel queasy. Yet I never had the opportunity to eat here. One day I came here for lunch to order a slice. At first I was going to order two slices of pizza with one topping each however the cashier mentioned to me that their slice is a large portion. He showed me the slice of someone's order and it did look similar to a pie. I decided to get linguiça and bacon one slice of pizza. Those toppings seem unique, but I wanted to give this combination a try. When the slice of my linguiça and bacon arrived I was astonished that I was not going to finish my slice. The slice pizza at Bronco Billy's consists of six slices. In the past for a pizza this big I would get bloated after the second slice. I wasn't bloated after my second slice. What I noticed was the crust of this pizza is thin. A thin crust makes the pizza not doughy. Due to the light crust I was able to finish my personal slice of pizza. A light crust highlights the toppings of a pizza because you don't feel full after eating numerous slices of pizza. Surprisingly I thought the combination of linguiça and bacon would be salty but it wasn't. I was so satisfied with my slice of linguiça and bacon at Bronco Billy's about a couple of weeks later I came here for lunch, but this time I got a 3-topping slice of pizza consisting of pepperoni, sausage, and mushrooms. These toppings are classic 3-topping pizza you are generally accustomed to. I'll admit after trying the 3-topping pizza I think a 2-topping pizza is better as the toppings don't overwhelm each other. I mentioned a very good pizza is about the crust. The way you can find out of if the crust of the pizza is exceptional is by ordering a cheese pizza. That's what I did the following week when I came here for lunch to order a cheese slice pizza. The cheese pizza at Bronco's Billy is similar to a flat bread but crust isn't as crumbly. I'm not a fan of vegetarian pizza, but I wanted to try my own special type of vegetarian pizza. Two weeks later I ordered a slice of artichokes and spinach with pesto. That pizza I ordered was pretty good as the pesto counteracts the slight bitterness of the artichokes. As a carnivore I prefer meat pizza over vegetarian pizza. How about a seafood pizza? Last night I came here order a two-topping slice of clam and garlic. I enjoyed this pizza than I did when I ordered the slice of artichokes and spinach. After eating here numerous times at Bronco's Billy the crust highlights the toppings. I ate non-pizza items like hot wings and garlic bread. I'll admit they weren't outstanding, but a pizza eatery ninety-five percent is based on the pizza. I can't say if this place has the best pizza of all the Bay Area or California. Instead of a general area I'll limit it to a specific area. Does Bronco's Billy Pizza Place serve the best pizza in Union City? Yes. I will go far to say that Bronco's Billy Pizza Place serves the best pizza in the Tri-City (Fremont, Union City, and Newark). read more

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Had a horrible experience with /Billy's Pizza on Niles in Fremont, CA. They got my order wrong, once I got home and realized it I called them to let them know. I spoke to a young lady who was very apologetic and she put me through the manager (didn't get their name), right from the beginning of the conversation I sensed hostility. I explained to him (I think) what happened and at first he was also apologetic, but then he said, that it's my responsibility and common sense to check the box before I left. I called in my order, walked in and picked up my pizza and drove home. The fact that he blamed me for their mistake did not set well with me. I got a little hot as soon as those words came out of their mouth. I argued that I thought that was their job and not mine to check before they hand over the order, he pushed back hard and said it's common sense to check first. Now he's telling me I don't have common sense, which made me even more mad. Later in the back and forth, he literally called me a "Karen", that to me was over the line. I never called them a name or anything of the sort. That was so unprofessional and immature in my opinion. Needless to say I will NEVER order from them again. Be careful, they are not very customer friendly read more

Great pizza!! The thick slices of meat were great. The chili cheese fries were very good but the wings were just ok. [[HIGHLIGHT]]The decor was old but clean.[[ENDHIGHLIGHT]] Plenty of parking. read more

Bronco Billy's Pizza Palace - A slice - Pizza Near Me - Union City, California

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Pizza 9/10 Dank 10/10 "You ain't thinking of getting rid of the dank, are ya Moe?" "Ah but Moe the Dank the Dank!" read more

One of my favorite pizza spots in the East Bay! Being a creature of habit, I've been ordering the same thing every time I go. CHICKEN COUPE SLICE. So garlicky and cheesy. The servings for the slices feel the most worth it to me because I can only eat half and take home the rest. My boyfriend orders the chuckwagon slice which is loaded with different meats. When I went last time, they seemed very unstaffed with only 3 people working so it was understandable that the food was taking longer than usual. The restaurant itself is very dated too, but nonetheless the pizza is SHMACK. read more

Bronco Billy's Pizza Palace - Chuck wagon Slice - Pizza Near Me - Union City, California

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Once you come inside, the tables are old and the area doesn't have enough lights and is too dark for me But what makes me come here when I want a slice of pizza is to get their Chuckwagon Delight with Salami, pepperoni, mushrooms, black olives, bell pepper, onions linguica, sausage & beef. Their slice is big and generous. There's a lot of meat and once you take a bite, you'll taste all the complement of the pizza. I enjoyed this slice whenever I come here. This is the only one I order so I'm biased on this review. I should try and order their other variety and write a review. I ordered online and was promised 20 mins and once I arrived in 20 minutes, my order was ready. So I'll give them credit for their on-time service. read more

Bronco Billy's Pizza Palace - Chuckwagon Delight* Salami, pepperoni, mushrooms, black olives, bell pepper, onions linguica, sausage & beef. - Pizza Near Me - Union City, California

Just called the lady had very bad customer service over the phone couldn't even give the total price with attitude I will never come back to this place. Never in my life have I felt like this about a restaurant which I'm In the service industry as well read more

Nice and fresh made in 10 minutes by the time I got there it was hot and ready to take home

Tasty meat pizza. Wings can use more flavor. Change the garlic stick recipe. Quick to pick up read more

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The 3 stars is for the food because it's great. Taking off 2 stars because of the customer service we just got. we just attempted to place an order through the phone and the worker on the phone wanted to be a smart ass. We had asked how many potato skins comes in one order, and the worker on the phone who obviously misheard the question says "you just answered your own question. It comes with 6" rather than clarifying what was said and being a helpful employee, he'd rather be a smart ass read more

I dislike reviews only about service but the repeated terrible customer service from this one young female employee lately prompted this negative review. I would say they get 3 stars for the food as I've been coming here for years. But the last couple of times a girl helped me by phone and in person and, as others have said, has a TERRIBLE attitude. She's rude and dismissive to your requests and is quick to say no without explanation. She gets a NEGATIVE 10 stars for making it a point to be unpleasant. Seeing that others have complained about this person before seems to validate that she likely should be employed somewhere that human interaction is not a requirement. If the owner/manager is reading this, I believe she will surely cause this place to lose business. I know I am now done because of her. read more