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    Bronx Eye Associates

    3.7 (44 reviews)
    Closed 7:00 am - 5:00 pm

    By appointment only

    Updated 3 months ago

    Services - Bronx Eye Associates

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    Bronx Eye Associates Photos

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    Ask the Community - Bronx Eye Associates

    Review Highlights - Bronx Eye Associates

    Patel had me to have my primary doctor do bloodwork which I took the specialist that he recommended.

    Mentioned in 5 reviews

    Read more highlights

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    Designer Optical of Parkchester

    2.5(22 reviews)
    1.6 miParkchester
    $$

    This place didn't give me a refund after I didn't need the service any more and I didn't see any…read moresign saying no refund

    AVOID THIS PLACE UNLESS YOU WANT TO GET RIPPED OFF!!!…read more This business is a rip off!!! Hands down the worse experience ever!!! Salesperson, MELISSA VASQUEZ, is very cunning and deceitful... A straight up con artist!!! I walked into this store 3 different times... asking if they took my insurance. The 3rd time I was greeted by Melissa Vasquez, who then took my information and came back with an amount that was wrong. That should've been my first clue. Not that it mattered because she never billed my insurance. I was told there was an Optician and I could get an eye exam. Since I didn't have a prescription, I agreed. The hook, if you don't make an eyewear purchase there's a charge $ of who knows how much because it kept changing as she can't keep up with her lies. I had my eye exam and all went well with the Optician. Absolutely, no complaints there, one star for exam. As soon as I walked out of the exam room and the Optician handed her the eye prescription, she was quick with her pen and pad, writing what I needed and numbers $$$... I asked to see designer eyeglasses but they didn't have what I wanted. After choosing a pair, she hit me with $1,038. Absolutely not, I responded!!! I asked her to show me what my insurance covered and she said, "nothing!" What do you mean, I responded? She then directed me to a wall of frames, which she said, "those are free!" I quickly thought, what free? I'm sure she meant what I was asking for, frames covered under my insurance. I ended up settling with a pair of eyeglasses for the amount of $780, not even designers. Although, I have very good coverage it was still too expensive. In the past, the most I've paid, for designer eyewear has been under $200. Now comes the doozy! We went back and forth with my insurance, I must admit that I really didn't understand what she was saying because it didn't make sense. She was hustling me, as if I was dealing with someone from the streets. She not only, got me to pay $780, but I signed up for a Care Credit Card that I didn't need. Why? The back and forth was ridiculous!!! I had to make a purchase or lose money for the eye exam. What a scam!!! But still, what I didn't realize at the time was that I was being charged upfront and my insurance wasn't billed and I had paid for the whole amount. What happened to accepting my insurance??? So, $780 minus my insurance. Right? The amount of my insurance coverage, that she threw at me at the beginning was incorrect... which lead me to believe that she never really checked it and had no intentions of billing it. BTW... Melissa Vasquez has no business ethics whatsoever!!! I say this because twice I had to school her on how to answer the telephone. And later... after some back and forth of I didn't say this or that she lost her temper and shouted at me to bill the insurance myself! According to Melissa, she didn't say anything... Such a liar!!! Did our encounter ever happen? Unbelievable!!! This is not ok!!! This is not done!!! You, Melissa, will not be playing those foolish games with me! To the owners: I would think that they'd want employees representing their place of business to the best of their abilities. INTEGRITY MATTERS!!! and Melissa has NONE, ZERO!!! N0 communication/problem solving skills, honesty, etc.... She is a CHARLATAN!!!

    Metro Optics Eyewear - Throggs Neck

    Metro Optics Eyewear - Throggs Neck

    3.8(81 reviews)
    2.9 mi
    $$

    Terrible customer service. They don't even TRY to help you with your insurance inquiries. Sitting…read moreat a desk with nothing but a straight "no" coming out their mouths. I have been a customer there for over 15 years and since Donna left, it's gone down hill. I'm done, done with this location. Bye

    On February 28th, I went in to pick up glasses that had been ready since December 2025. I was…read moregreeted by an employee and clearly stated that I was there to pick up my glasses. I was told I would be helped, and I then waited nearly an hour while several customers who arrived after me were assisted first, including two couples with a baby, two men, and a woman. I observed each of them being called ahead of me. While I was waiting, a bald employee seated on the far left said twice to two coworkers, "there are other tickets," in reference to the employees standing and gossiping near the front desk only a few feet from where I was seated. That comment appeared directed at their conversation, not at assisting customers. Despite this, every new arrival continued to be helped before me. After approximately fifty minutes, I calmly approached the counter and asked why customers who came in after me had been seen first. The employee responded by stating that it had not been an hour. It had been. I left the store feeling frustrated. As I was walking out, the same bald employee loudly made "cuckoo" sounds in my direction, implying that I was irrational. That behavior was unprofessional, disrespectful, and inappropriate. I have previously purchased four pairs of glasses with progressive lenses from this location and had even brought two additional frames with me that day to order more lenses. I chose not to proceed with that purchase. I am a teacher and a single father, and it is not easy to find time to manage basic errands, which is why the glasses had been ready for over a month. To be treated in this manner after waiting that long is unacceptable. I will be taking my business elsewhere.

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    Selection

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    Metro Optics Eyewear - Parkchester

    Metro Optics Eyewear - Parkchester

    3.7(41 reviews)
    1.7 miParkchester
    $$

    3rd time was the charm! After going to 2 other eyeglass…read moreplaces, with my mom - (including next door ) when my mom said "I still see double" they had said " get used to it and let us know". So when my husband needed glasses, I couldn't recommend him to the other places. He found MetroOptics in Parkchester. Upon arrival the place was packed, but not chaotic. We met Yvette and Angelica, who assisted my husband with superb customer service. He couldn't be more pleased with his new contact lenses and glasses. Aurora, took care of my mom. She knew as soon as she looked at my moms previous glasses- that they require a prism. That's impressive considering the 2 other places that had missed it. Glasses were ready in a few days . After picking up our glasses we can say these are the best we have owned. Aurora seems to value the individual in the community- you are not just a number. Professional, friendly, thoughtful, cordial and runs a great business. Can't wait to return.

    I can not make this crap up with metro optics on parkchester. I've never seen such incompetent…read moreworkers in my life. Shame on whoever hired them. On Friday 11/21 metro optics left a voice mail stating my glasses were ready. On 11/24/2025 I walk into metro optics on parkchester. I go directly to Ashley the same person who stated my glasses will be ready in 30 days. Lol I cannot make this ishhh up. I said I'm here to pick up my glasses. She says the glasses are not ready. I said this is the 2nd metro optics contacts me stating my glasses are ready. When they're not! Look at my reviews from last week. Where metro optics left me a first message stating the glasses were ready. At this point I'm extremely frustrated with the nonsense that goes on at this place for years. I told Ashley clearly this place lacks on communication. This is an on going issue with this company. She tried to give me a whole story as if I really wanted to hear the BS!! Then said someone didn't do their job. Clearly!!! It's an on going issue. I will be reaching out to 311 to voice my concerns. I would have never given metro optics a star. Unfortunately that's how yelp is set up.

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    Bronx Eye Associates - optometrists - Updated June 2026

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