UPDATE: As of today,…read moremy faith has been renewed knowing that if you have a bad experience with Brookdale Monroe: they will listen and provide a solution. After submission of my concerns about the care my mom received: the Director of Operations for the PNW contacted us and helped reduce the charges. She also appeared interested in changing the dynamics and procedures currently implemented. I feel reassured that when leadership listens: positive changes will occur. Good luck with your parents: whomever this review may help along the way! Aloha. Sad. Beautiful grounds. Impressive Community Relations person, Lisa. Unfortunately, her job is to "sell beds". She sold us a two bedroom located at the far end of the upstairs facility for my mom: a person with severe dimentia. The isolation and inability to navigate the grounds by herself left her further confused and fearful. Because they did not have room in the memory care unit she was placed in an inadequate situation. She did not receive the one on one attention we thought she would get from the center staff. She also was left for three days with extensive swelling and edema in her legs: diagnosed with congestive heart failure she was placed at risk. Upon my arrival I called 911 and she was taken to the emmergency room

My mother has lived at the Monroe Brookdale for a little over two years. She began needing more…read moreassistance a month ago. Over the last week she fell four times and was sent to the ER. Now she is unable to live there due to her condition. I asked them to immediately stop the additional charges for escorting her to the dining room, showers, help dressing, etc.. No can do, the extra charges, that were added less than a month ago for personal care, will continue until five days after we vacate the apartment!

When I had the opportunity to speak with Shawn and Christine regarding my grandmother's care, they…read morewere very warm, kind, and helpful. My adoptive grandmother is Swedish American and has very particular needs, so I really appreciated the way they took the time to understand her situation and guide me toward the right type of care and support for her. They made the process feel clear, comfortable, and thoughtful.

I am especially grateful for the fact that A Better Solution was able to meet my needs on a very…read moreshort notice. And the service they provided wasvery good. Not only did the care giver do the physical work, she also allowed me to talk about my issues which gave me great comfort. Thank you.

I absolutely LOVE working for this company. They genuinely care about their clients AND caregivers…read morethat work for them. I have seen them work magic to ensure that clients have the care they need in as little as a few hours. I'm very proud to be a part of the RAH team.

When I first started using this company they were top notch. As time went on there were constant…read morechanges in personnel. I had problems with several of them. Being found sleeping when I came home. Eating food out of my freezer. Not doing the small tasks they were supposed to do and on and on. Also, changes in key personnel. I would NOT recommend this company.

Rob Young, CSA is an outstanding senior advisor/referral specialist! Not only did he help me as a…read moresenior in finding a new place to live in a senior independent living situation but guided me step-by-step in the process! His vast knowledge regarding senior care is to be commended! WIth your kindness, patience, you truly made the journey easier! Thank you, Maureen M.

Rob from Oasis was amazing. He responded to my inquiry right away. He listened to my situation and…read morewas reassuring. From there he gave me recommendations and further descriptions of their services. I would highly encourage anyone dealing with elder care issues to give Oasis a call.

I'm taking the time to write a rather long review because I want to share with you the wonderful,…read morelife-changing support we've received from the care agency, With A Little Help. I was referred to With A Little Help by a friend of mine who is a hospice nurse. He actually gave me the names of three agencies, and I called them all. The first two had a corporate vibe, and sent me directly into a voicemail black hole. It was days before I heard back. When I called With A Little Help, within seconds, I was talking with Kacie, one of the owners, who was so kind and spent all of the time I needed talking with me about our situation and care needs. By the end of the phone call, we had a plan for an intake evaluation, and just a couple of days later, a new care team was in place...and just like that, the stress and worry that had been accumulating over many months lifted. This is just one example of the many, many I could share about the excellent care With A Little Help offers. They aren't a corporate-care behemoth. They are local, owner run, and some of the most caring people I've met in a long time. Kacie and Paul, the owners, worked with us to find the caregivers that are the best fit for our situation. The caregivers are highly skilled, professional, and compassionate. All of them have giant hearts. Some words that come to mind when talking about With A Little Help: Professional Flexible Kind Collaborative Communicative Compassionate Responsive Punctual Attuned For us, With a Little Help has been something of a miracle. I wholeheartedly recommend them to you for your care needs.

Visited my home for an assessment then told me the did not have any staff available part time…read more Waste of my time.

We found ourselves in a very urgent situation needing end of life care for my dad's girlfriend…read more Deborah answered my call on Thanksgiving and answered all of my questions! The day of scheduled move in became chaotic for me - medication pickups that were not available, etc. Deborah came to the rescue and had the chaos resolved - the weight that was lifted from me was immeasurable. I was able to focus my attention on my dad and his girlfriend, who passed that day before we were able to move her to Haven. I can not give enough positive feedback about Deborah's willingness to help us navigate a very difficult process and the extraordinary care and compassion she had for my family.

My dad is a resident at Haven in Allyn. It is the third…read morememory care facility he has been in due to difficult behaviors he has with his dementia. The staff has done an amazing job at working with him and his challenges and he is doing better now than anytime in the previous 2+ years. They have very friendly and capable employees that engage the residents with love and compassion. It is by far the best facility that my dad has been at and his behavioral problems have not been as severe as they were at the other memory care facilities due to diligence and hard work by the staff. Thank you Haven in Allyn. You're doing a great job!

In the midst of a family emergency, other care agencies said it would take weeks to go through the…read moreprocess - Sharon (owner) did our intake almost immediately. We had a team of 24/7 caregivers, though they can staff in any way that works for you. Our caregivers were exceptionally compassionate and took such good care of every one in the family. They were right with us in the midst of challenges and loss. The flexibility, the responsiveness - I didn't encounter any other companies in this industry that could ensure such attention.

From the owner: Silver Pacific Home Care & Staffing provides quality, state-of-the-art home care for clients in…read moretheir places of residence. Our goal is to help our clients to maintain their independence by providing the support they need to continue living in place. With exceptional care and a vision set for success, we improve the quality of life in you or your loved one's home. Our specialties include Personal Care, Special Needs Care, and Health and Nutrition. Personal Care Services include Bathing and/ or Showering Assistance, Dressing Assistance, Grooming and Personal Hygiene Assistance, Medication Reminders, Toileting and Incontinence Care, Mobility Safety and Fall Prevention Our Special Needs Care includes Dementia and Alzheimer Care, Stroke Care, Parkinson's Care, Care for those recovering from an illness or injury, Cancer Care, Hospice Care, Live-in Care, Diabetes Care, Respite Care, Veterans care, and more. Our Health and Nutrition Programs can include Grocery shopping and meal planning, Meal Preparation, Feeding Assistance, and more.

My 96 year old Aunt came here to do a little rehab from some surgery she had. Having to go to 2…read moreprevious skilled Nursing homes for other things we were apprehensive at first. This place is amazing!! The staff was kind and caring, and attentive. The facility is so clean!! The Pt/OT team made such an improvement in such a short time. I woukd certainly recommend this place in a heart beat.

My name is Marilyn my husband was Michael King. He passed away at Regence 7/11/2024. He was there 2…read morewks. He was admitted there as a hospice patient. About 5 days after he was admitted, I was told by a staff member that the administration and certain staff do not like to have them as patients. This was very concerning to our family. We were paying a huge amount of money to provide him with the care and compassion he should have received. He had IPF and was on 24 hr oxygen. He had two very compassionate and kind nurses aides, a young male Indian or Pakastani and a gal around 50. He had an asian appearing female nurse in maybe her 50's or 60's who was on the afternoon shift. She was uncaring, rude at times belligerent. He had a catheter and was being awakened at 5:00 AM to empty it. I asked if it could be done a little later as he couldn't sleep. She told me "Well I guess we can just not do it at all ". Other times when I was there she administered a nose solution and brutally shoved it up his nose, he at some point didn't want her near him. She did not follow Hospice drug protocol in his medications. Did it how and when she wanted too. My husband several days before he died was bleeding profusely into his catheter bag. I asked for a Dr. to see him and was told it was not possible. At one time when I was there he was having extreme difficulty breathing, we pressed the call button, nobody responded, I went and checked it, it had a huge crimp in it caused by a nurse who had changed it awhile earlier and failed to notice it. I understand that those there for rehab receive excellent care, my husband who was dying did not, except for a few very kind, compassionate staff.