My 96 year old Aunt came here to do a little rehab from some surgery she had. Having to go to 2…read moreprevious skilled Nursing homes for other things we were apprehensive at first. This place is amazing!! The staff was kind and caring, and attentive. The facility is so clean!! The Pt/OT team made such an improvement in such a short time. I woukd certainly recommend this place in a heart beat.

My name is Marilyn my husband was Michael King. He passed away at Regence 7/11/2024. He was there 2…read morewks. He was admitted there as a hospice patient. About 5 days after he was admitted, I was told by a staff member that the administration and certain staff do not like to have them as patients. This was very concerning to our family. We were paying a huge amount of money to provide him with the care and compassion he should have received. He had IPF and was on 24 hr oxygen. He had two very compassionate and kind nurses aides, a young male Indian or Pakastani and a gal around 50. He had an asian appearing female nurse in maybe her 50's or 60's who was on the afternoon shift. She was uncaring, rude at times belligerent. He had a catheter and was being awakened at 5:00 AM to empty it. I asked if it could be done a little later as he couldn't sleep. She told me "Well I guess we can just not do it at all ". Other times when I was there she administered a nose solution and brutally shoved it up his nose, he at some point didn't want her near him. She did not follow Hospice drug protocol in his medications. Did it how and when she wanted too. My husband several days before he died was bleeding profusely into his catheter bag. I asked for a Dr. to see him and was told it was not possible. At one time when I was there he was having extreme difficulty breathing, we pressed the call button, nobody responded, I went and checked it, it had a huge crimp in it caused by a nurse who had changed it awhile earlier and failed to notice it. I understand that those there for rehab receive excellent care, my husband who was dying did not, except for a few very kind, compassionate staff.

UPDATE: As of today,…read moremy faith has been renewed knowing that if you have a bad experience with Brookdale Monroe: they will listen and provide a solution. After submission of my concerns about the care my mom received: the Director of Operations for the PNW contacted us and helped reduce the charges. She also appeared interested in changing the dynamics and procedures currently implemented. I feel reassured that when leadership listens: positive changes will occur. Good luck with your parents: whomever this review may help along the way! Aloha. Sad. Beautiful grounds. Impressive Community Relations person, Lisa. Unfortunately, her job is to "sell beds". She sold us a two bedroom located at the far end of the upstairs facility for my mom: a person with severe dimentia. The isolation and inability to navigate the grounds by herself left her further confused and fearful. Because they did not have room in the memory care unit she was placed in an inadequate situation. She did not receive the one on one attention we thought she would get from the center staff. She also was left for three days with extensive swelling and edema in her legs: diagnosed with congestive heart failure she was placed at risk. Upon my arrival I called 911 and she was taken to the emmergency room

My mother has lived at the Monroe Brookdale for a little over two years. She began needing more…read moreassistance a month ago. Over the last week she fell four times and was sent to the ER. Now she is unable to live there due to her condition. I asked them to immediately stop the additional charges for escorting her to the dining room, showers, help dressing, etc.. No can do, the extra charges, that were added less than a month ago for personal care, will continue until five days after we vacate the apartment!

Need a good, very reasonably priced venue for anywhere from 35-125 people around the Monroe area?…read moreHere you go! After helping with an auction here, two years in a row, I am thrilled to say the East County Senior Center continues to be great to work with! Class Reunion Ice-Breaker? Family Reunion? Bunco Night? Auction? Club Party? Organizational Meeting? Memorial Celebration? Celebration of All Sorts? Here you go! Just a few of the things I love: Lots of parking Nice kitchen All one level Stage Central location Lots of nice tables and chairs Amazingly great to work with Super Clean! Wildly reasonable pricing AND, the money goes to a great cause! How cool is that? Thank you, East County Senior Center, for helping making our event a fantastic success!

From the owner: Monroe Community Senior Center is a place for Seniors to come for recreation, socialization, hot…read morelunch, classes, groups and more.

I love this business from everything from the parking lot, very easy access for handicap people…read morelike me & the lobby the check in ladies are so awesome security is nice pharmacy is very nice having insurance makes everything so easy and wait times are not long at all and I love their staff as well, also I want to give a shout out to labcorp they do An amazing job as well I love all of them also want to give a shout out to Dr bass & Dr McLaughlin they both do an amazing job they are also my primary care providers and I recommend everyone seeing them as well. They care for you so much and the wait times for seeing the doctor aren't long at all also the rooms are nice comfy and welcoming.

I have to report and warn everyone that I have been mentally abused and the doctor was racist to me…read morein the office and is refusing to tell me about the test that was put in without telling me and discussing it with me first witch is agents state laws for patients rights act so the discrimination mental abuse and them putting in orders for testing that they want done is illegal to do

When I had the opportunity to speak with Shawn and Christine regarding my grandmother's care, they…read morewere very warm, kind, and helpful. My adoptive grandmother is Swedish American and has very particular needs, so I really appreciated the way they took the time to understand her situation and guide me toward the right type of care and support for her. They made the process feel clear, comfortable, and thoughtful.

I am especially grateful for the fact that A Better Solution was able to meet my needs on a very…read moreshort notice. And the service they provided wasvery good. Not only did the care giver do the physical work, she also allowed me to talk about my issues which gave me great comfort. Thank you.

Words are not enough to describe what an outstanding compassionate caregiver service Honey…read moreHealthcare provides. From our very first interaction with Isabella Johnson, she was professional, compassionate and understanding of the complexities involved before we even realized it. She and her team, especially Mia and Edith, were sincere and committed to high quality care. They communicated regularly with family and were great with my dad. It felt like they truly cared about us. They were reliable and handled problems with Lacey Post Acute prior to discharge home quickly and with professionalism. I would highly recommend Honey Healthcare to anyone looking for heartfelt dependable and professional care. Amazingly they still keep in contact to check on us. They truly make a difference going through such a stressful time.

We have had a caregiver from Honey Healthcare for my elderly dad for over a year now. She is very…read morehard working and efficient, knows how to politely deal with my often cranky dad, and understands how to get him to do things he MUST do but tries to avoid. He adores her, and so do we. She has a ton of experience with the elderly and it shows. We have had a couple of "fill ins" when we needed more days on occasion, and they were also great workers. Also, whenever I call or text the owner for whatever reason, I get an immediate response. Nobody I have worked with in the past has been this responsive.

I absolutely LOVE working for this company. They genuinely care about their clients AND caregivers…read morethat work for them. I have seen them work magic to ensure that clients have the care they need in as little as a few hours. I'm very proud to be a part of the RAH team.

When I first started using this company they were top notch. As time went on there were constant…read morechanges in personnel. I had problems with several of them. Being found sleeping when I came home. Eating food out of my freezer. Not doing the small tasks they were supposed to do and on and on. Also, changes in key personnel. I would NOT recommend this company.