I have never had such a bad experience at an Ulta! I drove 4 hours to come visit Charlotte and…read moredecided to stop by to buy cologne for my husband. We were WAITING for over 30 minutes for help. When we would get help they would just pull out the tester and leave. Went in the store hoping to leave with something to gift my husband, but walked out with nothing since no one wanted to help us out. All employees were either too busy on their phones or would walk past us. So unprofessional.

This was the worst experience I've ever had at Ulta. I waited in line to checkout for 15 minutes…read morewith 2 checkers until one of them decided to casually stroll away to put away products. When she returned 5 minutes later and then loitered around the other checker instead of helping the long line of waiting customers, I put my products down and told her I couldn't continue to wait and that they needed to have more than one checker working. She gave me a dirty look and said, "that's what happens when you shop on the weekends." I was appalled and will never return to this ulta. Thankfully the one I frequent in Steele Creek has always been great.

Alexis consistently gives my teenager a great haircut!! She is great at collaborating ideas for…read moredifferent styles and she has pulled off every one! Such a wonderful personality too. Highly recommend. She dry cuts my curly hair which is 2b wavy/curly and is trained in Deva Curl. Love her!

Madelyn is amazing and let tell you why. 2021 I had a Grand…read moremal seizure and was in ICU for three weeks. I lost the majority of my hair due to EEGs and procedures trying to find the issues and why. I made an appointment with Madelyn who worked with me and has worked with me for now four years. Madelyn knew how to take nothing to something I started with literally no hair to now thicker longer hair, which is down to my shoulders now This girl absolutely knows what she is doing. She knows what to do and what not to do and the emotions that a person goes through having lost my identity. Not to mention one of the kindest individuals I've ever met. I cry every time I leave when she shows me the results of my hair as it gets even better. Many thanks and gratitude to you, Madelyn

I have been a client of Ingrid Coes Hair Design for almost 9 years. Ingrid has helped me enjoy my…read morebeautiful red hair color and I don't have to see how many grays are probably lurking underneath. I frequently receive compliments on how beautiful my hair color is and no one can tell that it is not natural. Ingrid's room in Sola Salons is adorable and clean and she uses high quality products. I highly recommend Ingrid.

Ingrid is fantastic. She does great cuts, colors and highlights. I've been going to her for 10…read moreyears and my teen son & daughter also go to her. Highly recommend.

Like Sandra, I really want to love this place but came away from my experience less than 100%…read morethrilled. I too find it very strange that they don't have mirrors in front of each stylist... in fact instead of individual workstations it's set up more like a bar. So, the day I went in for my service, the place was pretty empty. They got me in & out fairly quickly which is good because I had a meeting to go to afterwards. I told the stylist that I wanted loose beachy curls and she did pretty much what I wanted. However, I was disappointed that it did not last beyond a day after the service. When I have gotten blow-outs at other shops, my hair usually stays fabulous for 3-4 days afterwards. So, for me the price was not worth looking good for just 2 days. I am not sure if I will go back next time I am looking for a shampoo & style.

I have been coming here on occasion for the past year. Today,was without a doubt the best blow dry…read moreI've had. Shims is amazingly gentle, respectful and gives a great head massage. Her blow out was exactly what I wanted.

Brittney at the SouthPark location is amazing! The first appointment I had was for a wash and…read moreblowout. I can honestly say, my hair never looked so good. I left there extremely happy! Brittney has trimmed and styled my hair a few times and I always am amazed at the beautiful transformation she is able to give me.

Beware, very bad business practice. The service was a shampoo blow dry & style, I paid additional…read morefor the "style" because she curled my daughter's hair, this was common and I was perfectly fine with doing this. They charged my card, I didn't realize they did not give my daughter the receipt, so she went back in to retrieve the receipt. I noticed the total was off from what we normally pay. They added a fee that I was not made aware of and was never previously charged this fee. No apology, I was told it's a "new policy" and it's a fee for using the products. How is anyone supposed to know that when you request for a shampoo blow dry & style, you need to pay additional for the shampoo, conditioner & styling products? You would think that in a service that is called a "Shampoo Blow dry & Style that this would be included. It's unfortunate, I liked our service provider, Brianna but the customer service or lack of customer service is the reason I decided to cancel the remaining appointments. The girl that canceled my appointments did smile while doing so and was happy to cancel them for me. Very disappointing.

HUGE MISTAKE. I thought I had found my place - I was so excited by the fun color work on their…read morewebsite and loved the salon atmosphere. The first red flag (that I ignored) was that the stylist refused to provide any kind of estimate for time or cost. I trusted her and the process and now, just returning from my fourth visit and more than a thousand dollars lighter, I wish I had never set foot in Salon Piper Glen. I was very upset after my last visit but because we ran out of time and the stylist was working on another client already, I decided to wait until my next visit to address my concerns. Rather than providing a solution, the stylist had two answers: 1) I was my fault for not speaking up in front of her client or calling the next day and when I mentioned that the lavender color I asked for was not applied to the proper places, or really applied at all... 2) it would've washed out anyway Which is NOT the point. The point was that it was never applied to my hair to begin with. There are so many ways she could've handled things to salvage the relationship or at least so I wasn't furious when I left, but rather than saying "this is what I can do for you today to fix it, would that work?" When I told her my budget she just shrugged and then charged me full price for a haircut and let me walk out the door in tears. At one point, I even said, if I were you, I would've at least offered to tone my hair and reapply some of color I asked for (again, not for free, but within the budget I was willing to spend today). But it just came back to how it was all my fault and how the color would've washed out (had it ever been applied). Reddit told me to go to Bishops. I wish I had listened. I hate confrontation and should've just not returned. Instead I had the most uncomfortable, miserable, depressing hair appointment of my life. BUYER BEWARE!

Tara is so kind and sweet. Plus she's very good at what she does. I went almost a year with no…read morehaircut and I'm so glad I came in to see Tara. She did amazing. I'm so happy with my gorgeous layers!

I moved to Charlotte from NJ in 2018 and it wasn't until this year that I found a place where I can…read moretrust someone with my hair! I was thoroughly impressed by the covid safety precautions of this place and their wonderful service. I went to Mo2 for a haircut after the phase to re-open hair salons happened. My hair was a mess with split ends etc since it had been awhile so I sucked it up and made an appointment. I was afraid to go in but I was really relieved with the amount care they took to make sure everyone was safe. They were specific about their check ins so there weren't too many people there all at once. Everyone was masked, there was 6 ft distancing between customers and air filter machines. I felt really safe there even though I was very apprehensive at first. Moving onto the haircut- I don't think I will go to anybody else other than Mohsen after he did wonders with my hair. I am picky about my hair and had quite a few specifications and Mohsen listened and asked if everything was looking the way I wanted every step of the way. I wasn't afraid to share my thoughts and he was really attentive about what I asked for. He even taught me a few tricks on how to make my hair look perfect when I'm on my own! ! I was so happy and received many compliments from friends and family afterwards. Also the trick he taught me (I asked for wispy bangs) was a life savior as getting bangs to look good after a shower can be extremely frustrating!) If you want an amazing haircut and plenty of helpful advice for your hair to go along with it, I would highly recommend this place and Mohsen!

I had a very disappointing and unprofessional experience at this salon. After receiving haircuts…read morefor myself and my daughter, the salon later attempted to retroactively charge us more because of our hair type--something they were fully aware of before the appointment. I had even provided photos of my daughter's hair in advance, so there was no surprise or misunderstanding. Further, the "master" stylist was very rude and accusatory when he approached me about retroactively charging us. Mind you he was the one I showed the pictures to, as well as the one who submitted the payment slips to the young women at the front desk. Changing prices after the fact is unfair and unacceptable. It also raises serious concerns about discriminatory pricing practices. Customers deserve transparency and honesty, not hidden or after-the-fact charges. I would not recommend this salon to anyone who values professionalism, fairness, and respect.

Absolutely the best! I travel 55-60 minutes and would drive 3 hrs to have Jaclyn be my hair…read morestylist. She is awesome.

Jaclyn has been my stylist for 7 years. My hair is healthier than it has ever been. Her color…read morealways looks perfect and natural. I love the way she cuts my hair as my hair is very fine and lifeless but with Jaclyn's cut, color, and product I have a lot of volume. I recommend her to my friends and not one has been disappointed. She also applies my Great Lengths hair extensions. I am able to wear my extensions longer and completely damage free with the precise application.