NOTE: My review is based on the services received from Denise, my brow specialist…read more Ambience: The salon is located in a small strip mall off Elm in Ballantyne, look for Sugar doughnuts, it's two doors down. The salon is a nice size, updated fixtures, clean and well lit. There are about 6 stations, shampoo bowls and a few dryers. Denise is located in the back of the salon, in a cute private room, used for waxing and facial services. Service: I've come a few times and haven't had much of a greeting by the staff or front desk team member. I'm usually greeted with "Are you here for Denise? She'll be out shortly." (rarely does anyone tell her I'm there, I've had to inform her via text) Denise is a brow whisperer. She is the ONLY person in Charlotte who touches my brows. I'd walk around looking like Oscar the Grouch before letting anyone else touch them. She is gentle and knowledgeable and if needed will put you on a regimen for growth/shaping. She's got a great personality and is easy going. Love her! Pricing: Denise's prices are reasonable and competitive. They vary depending on service. She offers everything from waxing to microblading. Overall I can't say much for the salon, but I will shout Denise's name from the rooftops. If you're in need of some brow love, holla at Denise.

I originally came here on a recommendation from a local friend who had her hair cut by a stylist…read morewho's no longer here. Had highlights, keratin & cut done satisfactorily twice. Then was upset when there were brassy, orange areas in my long hair. Wanted to have Carole, the owner, do it since I'd seen some of her highlight work that was good. Couldn't fit into her appointment schedule as she was traveling and had Cherry do it. Was dissatisfied with the color & appearance of "zebra" stripes near the scalp as it grew. I called Carol, who said she'd take a look. She said it looked like 8 week's growth, but checking it she realized it was 4 weeks old. (Normally lasts 10 weeks between coloring). I was charged full price (which should have been discounted since it only lasted 4 weeks. I was happy that Carol was doing it, figuring she'd be the best colorist experience-wise. But it wasn't...same orange spots scattered through, she left the toner on too long to cover the orange and then the hair was way too dark. She was busy re-doing another clients highlights while doing mine & must've lost track of time. She then trimmed my bangs way too short and totally slanted...and, to add insult to injury...told me i had a cowlick & that's what the bang slant was. I'm 68 & have never had a cowlick in my very straight hair in my life! I called her as soon as I got home and told her again she cut the bangs crooked. I had paid another $145 + tip for what looked like a botched do it yourself at home job. At this point I told her I wanted my money back. Her answer: no, I used product! Beware of this salon! And Carol Alexander, the owner! Priced higher than the Ballantyne Hotel and sarcastic & sassy to boot! Sincerely, Eileen Johnson

I am always pleased with their work, they takes their time to do their job, and it's always above…read moreand beyond, I've been taking my daughter there for many years now, and will continue because they make sure you're satisfied.

I am always super skeptical about trying a new braid place. I've been a loyal customer somewhere…read moreelse for years, but they are pricey. Two of my homegirls recommended Madusas and I finally gave them a go. From my initial call to schedule my appt, my experience was wonderful. The woman I spoke with was very thorough in communicating how things work like the deposit, etc. She also did my hair with another woman. Both were very nice! The salon is located directly across the street from Noda Brewery in the sketchiest looking warehouse I have ever seen. Sorry, but it's true lol. I was nervous so I texted my friend who had been before. She quickly calmed my nerves and said it does look sketchy but it's okay and she gave me amazing instructions on how to get to Madusas, which is located on level 2. Once I got inside all was well! They supply the hair so I just showed up. They started on time and my style took 7 hours. I am in LOVE with my butt length braids! I mean, they're so neat and beautiful. I will absolutely be back and I highly recommend using them for your future braids!

I would never come back here. This was one of the worst salon experiences I've had. The stylist was…read morerude from the start. The towel she used on me smelled bad, and she washed my hair for literally a second, water was spraying all over my face. She was super rough with my head, which made me uncomfortable. I showed her a photo of the curly perm I wanted, but the result looked nothing like it. The top was curly, the bottom still straight, and she didn't even mention it before letting me leave. I called to ask if it could be fixed, and she just blamed me saying I was "young" or my hair was damaged. I've had perms before with no issue. I even went back with my mom, who speaks Vietnamese, and she was rude to her too. I wasn't asking for a full refund--just 50% since the bottom of my hair didn't even curl--but she refused. Now I have to damage my hair even more to fix it. If you couldn't do the service, you should've just said so. Don't waste your time or money here.

I stumbled at this salon when I was shopping at Asia Market. Thuy is an awesome hair stylist. She…read moreknows how to do perm, cut and color. Two months ago, she did a wonderful cut and perm on mom. She knows how to cut hair very well and she didn't give mom a boring cut. She gave mom a very stylish haircut. My mom has very thick hair and she knows how to cut layers. I strongly recommend her. The place is at the Asian Market shopping center. Nice parking lot.

Woke up this morning completely frustrated with my hair and knew it was time for a haircut! I don't…read morehave a go-to stylist so while I was at lunch uptown I looked up the closest salon near me with the best reviews and low and behold I found Ruth's Hair Salon! They have amazing reviews for a reason. I called them to see if they could squeeze me in today for a haircut and they didn't hesitate to tell me to come on in! I saw Tracey and she was awesome & has the best personality which is a plus. She listened to exactly what I wanted (small trim with long simple layers so I could keep my length) and did AMAZING. I love how my hair feels and looks now! My fiancé will be coming to see Tracey soon for a haircut and I already know I'm going to be returning and recommending her to everyone I know!! :)

Dont expect fru fru or anything fancy. These girls have personality and they show it…read more If you have been looking for a fun place to get your hair cut this is the place.

I am leaving another review - different site--of owner Nicole- whose poor manners and poor service…read moreare the topic. As another (past client) stated in her review- poor haircut- not layered well. Paid extra for an 'In depth' consultation- which I did not receive. I have never had someone so rough in simply brushing my hair and later blow drying, along with being so sullen in interactions. When the owner of a salon treats you, as a new client ( or any time period client) in such a derogatory manner- while I remained pleasant and polite- which was not easy - it leaves such a negative impression- honestly one that I have never had from any hair salon I have been to. I moved recently from ATL (40 yr resident ) and never had to pay a deposit- and certainly never had such rude treatment. She didn't tell me what products she used or recommended, she didn't even give me a mirror to look at the back and sides of my new cut. I was then charged extra at checkout for long hair- when that was not presented up front and my hair is barely to the shoulders --NOT long, or thick or difficult. No receipt was provided either. I rightfully disputed this service with my credit card - after the service charge processed- - to then be awakened this morning at 7:24am by 7 phone calls in rapid succession & VM from Nicole- this is beyond comprehension. If you were really interested in understanding my salon experience - you would have called during your ( and my) normal business hours and at 'one' - unanswered phone call- left a professional courteous VM-

Really enjoy this salon, especially my stylist, Christie! I'm not able to comment on color service…read morebut have had a great experience with getting a layered cut and style. Christie's prices are very reasonable and I feel like she really listens to my hair concerns and questions! She even made notes on my hair concerns and habits so she could remember from one appointment to the next . Also such a genuinely nice person. Thanks Christie!

This pic is after she fixed it. I feel bad giving a bad review but the stylist said twice that…read more"this happens all the time" and said that it just sucks because it takes time to fix it. I'm not sure if she meant herself or the salon in general but it's what led me to write a review and I never write reviews. Angelica was who dyed my hair the other stylists came over to give some help after it looked like there was a line of copper and really dark roots compared to the rest of my hair. Everyone was very nice so I gave 2 stars. As a SAHM it's hard to find time to get my hair done and now I'm stuck wearing hats and headbands until I can find a person and time to get it fixed.

I LOVE Theory Salon!! They have the best hair products from the Moroccan Oil (which is amazing) to…read moreKeratin products!! (also amazing) My hairstylist is Claire and I followed her over from when she was working at J. Studio and moved here! She's great she won't let me cut my hair too short because of a past cut I did with another girl (thought it was a good idea at the time), and we both decided from then on out we were letting it grow and I can trim it and do some fun things with my bangs, but that's it!! What I like is the honesty and the cut is cheap $45 for cut & blow dry!! I'm not 100% sure how the other pricing is as I don't color my hair....yet!! I'm sure it's reasonable though, and it will be a service I will use at one point whether I like it or not :) The interior is clean and pretty, and if you've never been over there they only have street parking so bring some quarters!!

I saw Cindee at the Blue Monkey for the first time today. I loved the salon! It has a fun and…read morecomfortable atmosphere. Cindee was warm and welcoming. She listened to my requests and was able to create the perfect hair cut for me that was exactly what I wanted. I would highly recommend her.

The Blue Monkey salon is one of a kind. The atmosphere the staff all treat you like family. Cindee…read moreis the most talented stylist around and spends time to find out what you want and is a special lady. I love the shop its like something you'd see in LA .

Do not loc your hair there. I repeat DO NOT LOC YOUR HAIR THERE! They claim to know how to Palm…read moreroll hair but didn't even use a comb to part the separate twist before rolling it. Even after I told them that it's the right way, they persisted that you don't part the hair out first. Instead they were using their hands to rip apart the locs that grew together. I was so upset during the whole thing and guess what? They did all of this while my hair was wet! WET! By the time she said she was "done twisting", most of my hair unraveled. Don't waste your money getting a retwist from these guys. They don't know what they're doing. If I could give zero stars, I would.

A professional staff with attention to detail. The salon was clean and quiet. The ladies were…read moreknowledgeable, and advised me to get a size braid according to my hair texture. Overall, it was a great experience. The plus is the affordable prices that beat out other salons in the area.