I've waited many months to leave this review in the hope that it wouldn't be necessary. Our family has worked with Peter and his wife and business partner Kimi in the past. We connected with their son Chad last summer after he took over the family business. Chad and his team came through and did a bunch of work for us over eight days, and for the most part they did it well. The tree removal work was really excellent (and they did a lot of that). The pruning was more aggressive than I would have liked - they stripped my oaks pretty bare, not in a way that did long term harm but in a way that other arborists have commented on negatively and that have left the oaks much less beautiful than they were. Also, and even more importantly, Chad bailed out before completing the project and stopped returning our calls, texts, and emails once he had his check. The work had two phases - the main phase, on our property, and the smaller but most important phase - the light pruning of a neighbor's towering oak, which over 15 years has now almost completely obscured our once-stunning view of Mt. Tam. We made clear to Chad up front that the view restoration was the main reason for the job and the goal that most of the other work was pointing towards. We connected Chad with the neighbors and, though his follow-through was slow, he told us that he'd had positive communications with the neighbors and that they seemed open to the pruning. When the on-site work was finished, it became impossible to reach Chad. We called, texted, and emailed him many times about the view issue and got no reply until 4 months later, when he sent us the final bill for the job. Having had experience with his lack of follow-through, we said we'd prefer to hold off on payment until the view restoration was completed. Chad replied that it would be "silly" to hold up payment over what would be no more than "a couple hours" of work. He said he would comp the work in order to be paid sooner. We should've trusted our gut. You can probably guess the rest of the story. Months of calls, texts, emails, and NADA. Like a bad boyfriend, Chad GHOSTED entirely, leaving our bank account many thousands smaller and our home a room with no view. We really liked Chad personally and gave him so many chances to make things right, and he just dropped the ball and stopped communicating entirely. Chad and his his parents (Peter and Kimi) are kind and lovely people, and it makes me sad to have to write this review, but people should learn from our mistake and not confuse friendliness with professionalism. While on the job, Chad was friendly, ingratiating, and attentive, but once he was off site, he was gone. My advice is be sure he completes EVERYTHING you agree to before you pay your final bill. I hope that he will grow into this job and learn to do better. I really believed that he had that capacity. read more

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Rescued! During a recent storm, Kimi, Chad and their team rescued my elderly parents from a huge oak that fell that blocked the entrances to their house. Chad came by within a few hours to clear a safe path and then his crew came the next day to remove the oak. Kimi even offered to bring my parents groceries. So kind, efficient and reasonably priced. They made a very stressful situation so much easier. read more

Brooks Tree Care - Downed oak that was removed by Chad and his team - Tree Services Near Me

Rarely do you find a local Marin company to do work that is Knowledgeable, Professional, or Reasonable. I can honestly say that Chad at Brooks Tree Care is all of the above. We needed some Olive Trees pruned and a few larger trees removed due to fire hazard. Chad was awesome. The job was more intense than he thought but kept his original quote. He was thorough and walked me through the work. I would hire them for large or small jobs in a heartbeat. read more

Absolutely phenomenal multi-generational local family-owned and operated tree care management business of 40 years. Friendly, professional, *really* knowledgeable, easy to work with, and pretty awesome. They're honest, really fair pricing, and you can get an appointment! Our entire HOA, and the one across the street, is really impressed, and can't wait to work with them again. THANK YOU! read more

Peter and Chad Brooks are the backbone of Brooks Tree Care and their firm is my absolute first choice whenever I need tree trimming, or have any questions about tree care. We have used them for over 20 years now, and they have always given us solid advice on tree issues. We used them for both tree trimming and tree removal, and they are careful, professional, and knowledgeable about when and how much to trim a given tree. My daughter and SIL recently moved to Marin and were very impressed with the work Brooks did on a dying tree they inherited with their new home. Brooks Tree Care performed targeted trimming and guided them on the TLC the tree needs in the near future. They were relieved and thankful! Highly recommend these guys! read more

Last week Brooks Tree Care spent three days trimming extremely overgrown Monterey Cyprus trees around our house. Their crew was excellent in every way. Many of the large branches were hanging precariously over the house and electric lines. They knew exactly what to do. Not one branch fell in the wrong place. This is the third time we've used this company since 2014; they've always been excellent. Peter really knows his trees, and he came to the job site on the second day to make sure everything was being done correctly. He showed up in spite of the fact that he'd been badly injured a few days before and was in serious pain. read more

Had Peter and his crew trim down some large Oaks in my yard. LOVED the beautiful work they did. Very efficient and professional. My view has never been better! It's took them a little longer than expected, but it was worth it. He will explain everything he plans on doing, so there is no confusion - plus his rates are very reasonable. Worth a try. read more

Brooks Tree Care - Belvedere Bay - Tree Services Near Me

We had Brooks Tree Care for two days this week and had great service. They trimmed our cypress and a valley oak and did multiple little things on a variety of other trees. Chad discussed what they were going to do on each one before they did it so no surprises plus he taught me a lot. The crew was very professional. They kept everything cleaned up, kept the noise to a minimum and worked hard. I would highly recommend them. read more

We had Brooks Tree Care do some trimming around our house. The trimming they were doing involved branches over the roof of our house and deck. His staff was very professional and conscientious - making sure that nothing got damaged. They worked quickly and cleaned up after themselves. We had several people stop and admire the changes and ask who we used. I'm sure Peter and his staff will be doing more work at our home. read more

We met Peter when we did some landscape remodeling over a year ago. He was hired by our landscaper to do some tree work. We had him come back to trim and reshape all of our trees this fall because we were so impressed with his work. Peter is very knowledgeable, fair, and does a great job. He pays great attention to detail. His crew was very thoughtful and took good care of our property by protecting and covering a gate that they needed to carry the cut branches through. They also did an amazing clean up job. Our yard looked great after Peter and his crew were here. All of the trees look healthy, happy, and beautiful! read more

Peter, Chad and Crew did a great job! They were professional, knowledgable and left the property in perfect order. I appreciate the care and felt confident having a licensed arborist do the work. Highly recommend. I will be calling on them again. Pam MV read more

I hired Peter and his crew last year to prune some mature trees in my yard (apricot, olive), enjoyed working with him. The trees have grown new branches, so far so good. Fair pricing. Would use his services again. read more

I had a 30' oak tree fall over President's Day weekend. Given the circumstances and having several other large oaks in my back yard, I sought Peter out to provide advice and a risk assessment. Peter responded quickly and came out the next day after contacting him. He assessed the reason the tree came down and thoroughly explained what I needed to do in order to reduce the risk and more importantly, ensure the health of the remaining oak trees. I was very impressed by Peter's knowledge and obvious passion for the work he does. I highly recommend Peter. He's a first rate professional. read more

We had Chad and his "group" to prune and cut back our very tall thick Eugenia trees in our backyard. They did a great job and were very reasonable. We would have them back in a minute. Highly recommend. read more

Having lived in Sausalito for over 40 years, I've worked with my share of tree cutters. NONE measure up to Brooks Tree Care. Chad Brooks transformed my front yard of overgrown oak trees revealing my view again! YAY! His crew of about eight worked all day, trimming, cutting and shredding everything they cut. It was an outstanding job, well done. And their prices are extremely competitive. Chad is responsive, listens well, has great suggestions and came to my rescue a few days after this project when high winds toppled a small tree over a power line. If you need tree work done, look no further than the local family-owned business of Brooks Tree Care. read more

Called many times for an estimate, and kept being told it would happen tomorrow and they would call me back. After multiple attempts, it never happened. For some pruning, I gave them another chance and this time set an appointment at their chosen time. They no-called/no-showed, and when I called said they could be there in an hour. I told them don't bother. I later got a call from the owner, followed by a text where he said he went by and offered to do the work for free to make up for it. I reluctantly accepted. I later got a text saying that the work was partially done, but it was more than he originally thought and asked for $220 to complete the work. It felt a little like a bait and switch, but I agreed. When the bill arrived, I was surprised to see it was for $2200. When I contacted them, he asked me how I thought he was going to do the work he did for $220? Needless to say, every dealing with them was not positive. The tree work was done professionally, but I certainly would not recommend them, and won't be using them in the future. read more

This is a review about the people. I met Peter Brooks today and saw his crew finishing up a job near my home. He is completely unlike the personality the one star review portrays; rather, he's friendly, generous, and listens well. His crew at the end of the day was still going strong, which indicated to me that he employs motivated workers. They did their job quickly and efficiently (I live close enough to hear everything.) What I noticed that's important is that the cut logs didn't touch any of the fencing around the customer's property. It was carefully placed after the cutting was done to insure that there was no damage. I am already committed to the tree service I've been using, but if ever decide otherwise, Brooks Tree Care is the company I'll be calling. read more

I got the name of Brooks from my realtor - I had just bought a house with gorgeous potential views but several big trees blocking them. Peter came in with a VERY reasonable estimate and along with that, I could tell he was passionate about what he did (he is truly a TREE guy and can tell you the name of every tree) and obviously an honest guy to boot. I was considering some major work in chopping down several big trees and while that would have meant a very big and lucrative job for him, he explained to me the benefits of NOT doing that and just trimming them (e.g. helping with erosion). I mentioned how I would love to have a pear tree and he went out and bought me a pear tree and planted it in a perfect place. Also, he actually cared about aesthetics - I've heard most tree guys just chop off the trees in whatever way is easiest, but his guys wanted to make sure I wouldn't have to look at ugly tree tops and did a great job shaping the tree nicely. His team was highly professional, cleaned everything up and were really nice. Peter is in this for the long term relationship and will go above and beyond (vs. the bare minimum) to deliver even more than what you're paying him to do. I highly recommend!!! read more

I have used Brooks Tree Care for over twenty years. Every time I have had tree work to do I get several bids and Brooks beats them all. Brooks has always been clear in what is best for the trees and clear in what I will pay for. They have also been willing to work within a budget. I will continue to use this company for my tree work. read more

Peter was very happy and nice when he came to give me an estimate and discuss work. When he came to do the job, he was obnoxious, rude and belligerent. I would NEVER USE HIM OR RECOMMEND HIS SERVICES. read more

Called Brooks Tree Care to request estimate for work at my home in Sausalito. Kimberly who answered my call and booked my appointment was very helpful and courteous relative to getting Peter Brooks out to my home. Peter arrived on Monday, May 12th, walked property with me and explained in detail what was needed for my hedges, trees, and shrubs in the garden. Peter followed up with his quote and offered to have a crew to our home on Friday, May 16th, which I immediately scheduled. The crew was careful working within our well established garden and did a great job. After all the trimming, they cleaned up and left our place including the sidewalks clear of any debris. I am very pleased and would not hesitate to use Brooks Tree Care again. Thank you for a painless experience. read more

Such a knowledgeable and artistic arborist, and a great crew to work with. I have recommended them to multiple neighbors, all of whom are pleased and repeat customers. read more

Best service around. Every employee is courteous, kind and very knowledgable about the field. Everyone I know who has received their work has been very pleased with the level of detail and care that goes into the job. read more

Our family has used Brooks Tree Care for many years. Peter acts professionally and does incredble work on older trees. Having using used Brooks Tree Care for arborist work on beloved trees, I know that in a few months the tree will look truly beautiful. His crew works hard and are courteous. The crew cleans up after a job and often will do something extra for you while they are there.. The company is a pleasure to work with and I would highly recommend his services. read more