We did Petco's puppy training classes for our newly rescued pup. Our instructor, Hope, was so…read moreknowledgeable and helpful to us and our fellow classmates for this 6 week class and I would absolutely recommend it for anyone with a puppy or adopted pup!

My first time going to Petco, I really didn't know what to expect. I'm scared of snakes so when I…read morewent in I immediately asked about them and was told at that time they were in the back where they change tanks. Well that worked out well because I just wanted to stroll through the store to see what they had for my lizard that I had. I received so much information on how to take care of my baby at that time. Staff was really helpful and so knowledgeable about what I needed as far as lighting and food.

We are so happy we found puppy's playpen for grooming! We have tried a couple places and this spot…read moredid the best with the teddy bear haircut. Our groomer was Jessica and she was INCREDIBLE! She groomed our goldendoodle exactly how we wanted it and we love how fluffy he was after grooming. We asked for 1/2 inch all around and rounded face with short rounded ears! I love that they have options for grooming during the weekends because it is the only time we can drop our dog off If you are looking for a groomer this is the spot to go! Staff is super friendly and they do an amazing job

BEWARE! See attached photos/videos…read more We brought our beloved Lilly Peppercorn to Puppy's Playpen, providing clear reference photos of exactly how she should be styled. PP sliced her eyelid with scissors, botched her appearance, crushed her spirit, took zero accountability, showed zero compassion, and cancelled US as customers. During pick-up, our dog looked nothing like she was supposed to. Worse yet, we noticed that she was squinting in one eye and it was red and bloodshot. When we asked what happened, they casually dismissed it, saying, "She probably just had hair in her eye." After putting Lilly P in the car and looking at her some more, we decided my S/O would go back in and ask for a refund for the trim. They tried to tell my S/O that I specifically requested changes to her appearance when I dropped her off. In reality, I TEXTED the groomer (that morning during drop-off) a photo of how she is meant to look after a trim and asked them not to deviate from her style at all. While they begrudgingly approved a refund, the manager, Valerie, rather than taking any accountability or providing any degree of customer service, said that Puppy's Playpen would be cancelling us as customers. Once we got home, our poor girl was quivering, clearly shaken, and not acting like herself. She wouldn't play or engage with us at all, which is completely out of character as she is 100% play-driven. She just sat on the couch, shaking and squinting with one eye. Concerned, we took her to the vet, only to discover that her eyelid had been sliced through with scissors and that she would need anti-biotic / steroid eyedrops to heal up. When we called the shop about the issue, not only did they refuse to take accountability, but the same manager, Valerie, showed no compassion, empathy, or care AT ALL. Instead of offering any meaningful resolution, she coldly told us, that they would not reimburse vet bills, citing their terms of service applicable to everyone, and reminding us not to come in again. This entire experience has been heartbreaking, unacceptable, and frankly, jarring. We trusted Puppy's Playpen to treat and make our beloved dog look great, and they completely failed--not just in their work, but in their basic duties of care and decency. We strongly caution any pet parent to think twice before taking their animals here. Media guide: 1. Photo of Lilly at pick-up from PP. 2.Outdoor photo - provided to PP to match her previous style.

Came here to see what the hype was about and I see why! This place has it all! I have a Cane Corso…read morewith a sensitive tummy and a strong bite and the woman was so helpful with finding items for her! Not to mention they have so many programs in place to help avoid food waste! Go visit asap!

I stop in here on most of my visits to Trader Joe's right next door to get my pups and kitties…read moresomething. I mostly buy the treats and food but I have bought some other items too. The homemade treats are a favorite for my doggies. I usually buy the dozen bag and a few extra fun ones. I haven't inquired about their grooming services yet and need to do so. My doggies are low maintenance on grooming but certainly need one from time to time. The customer service here is great and there is one employee who is just fantastic! I need to ask her name because she is just so helpful and nice! She has been there every time I go in besides one. She has short hair and wears glasses, probably close to my height at 5'2 or a little taller. She is a treasure and if I get her name, I'll come back and add it here. She is an asset for this business! Always helps me pick out good items, promotes products but not in a pushy way, makes sure my pets have any free samples available. Helps me find things I need in the store. A big thanks to her for being a positive in my day when I visit the store! If you are stopping into Trader Joe's, make sure you stop by here and check out this pet boutique!

I have been here numerous times to get food, etc. for my cat. They have a wide selection of canned…read morefood and just about anything else I need for my cat. They could use more employees because it sometime takes a while to get help when you need it. Overall, however, I've been happy wih thi store.

I want to thank 2 Petco employees they where so helpful and answered every question I had went on…read moreand beyond for me patch & Drake thank you so much you guys where wonderful I wish every customer service representative where like you guys the best... Once again Thank you!!!!!

This place must be under new management. Grooming prices have increased somewhat dramatically. Of…read morecourse I wasn't notified till afterwards. I've been going here for years and very pleased. But now none of the same groomers. Manager is convinced that Friday is the weekend, so he insists on charging the weekend rate??? I've been going here for years. If they would've been somewhat understanding and polite about it, that's one thing. But they were rude, and we will not be returning. Seriously.

I placed an online order and it was ready pretty quickly. I wanted to do curbside pickup, but it…read morewas after 7PM and not available. I went pick up my stuff inside and the young gentleman offered to take it out for me after fetching me a cart. My order was in tact and correct. Great experience!

Huge, beautiful aquariums - like an exotic pet zoo. Very entertaining for my teen & friends -…read moreimpressive, and I dislike all the creepy animals. I'd pay $5 each for my group to just visit.

I loved going in and getting help from Kayla! she made the visit fun for my boys and was…read moreknowledgeable and helpful deciding between products I really needed and didn't need.

I like their selection of cat food, they have great sale. Our neighborhood stay cats love their…read moregeneric food.

Always a pleasure going to this store, everyone is always helpful and kind…read more Got a couple nice pup baths and a toenail clip. Love this place! They have a a great self wash area and if you buy the club card its only $5 to self wash and includes shampoo and towels, a really great savings! Its always nice and clean and the staff is always friendly and helpful! $14 for the toenail clip. Lots of free parking out front. You can also order online and drive by pick-up as well. Please keep Purina one sensitive stomach salmon in stock! :) Mahalo and Aloha!

I have been going here for awhile now and I can truly say this is the most consistent dog groomers…read moreI have ever been to. The shop is very clean, tidy and everyone you deal with is very nice and professional. When you schedule an appointment you get a txt confirmation and the day before your apt you get a reminder txt which is awesome because I forget appointments. Tamala (hope I spelled it right) was the first and only groomer to cut our dogs since we been here and she does an amazing job So thank you Tamala. I don't think the pictures do them enough justice... especially since these dogs go into the apt with dark tear stains.

Receptionist actually said "I don't know how tell you we lost your dog" She said in front of two…read moreother customers. You drop a dog off thinking he safe. Cooper was on his own for 8 hours running and scared.