We have bought 2 cars from Brothers Auto. Very knowledgeable and helpful. Fair pricing. Great service.

It was great until we had to put $2500 worth of repairs into the vehicle within 3 months of owning it. Extremely frustrating. We will not be back and we will not be recommending anyone either. read more

This is the review you need to read. In summary: not everything is as perfect as it seems. My experience with Brothers on the day of purchase was everything one would want when buying a used car. Chauncy was an excellent help with picking out and test driving my new car and Alex was very helpful and personable when going through the final purchasing. Alex, however, was not helpful in the days following. Unfortunately, a good sales company will provide good customer service during AND after your purchase and this was not the case here. A week after my purchase my brakes locked up and heated to 400 degrees Farenheit (almost to the point of starting on fire). The brakes were smoking and I had to call a tow truck to bring my car to an autoshop. I soon found out that the previous mechanic somehow placed a contaminant in the brake fluid. I had two seperate mechanics look at it at two different shops and they both agreed that it was most likely oil. This mistake by the previous mechanic resulted in $3000 worth of damages. This is obviously a ludicrous amount of money for something that I had no control in. We all know that when buying a used car you "buy it as it is," but a dealership with integrity would take responsibility for personal mistakes. Brothers did not. In the end, I would understand if this was concerning the structural integrity of the car because it is used. However, this situation is solely dependent on the previous mechanic, a "trusted" third-party of Brothers, making a mistake and contaminating the brake fluid. At this point (seven days after the accident and Brothers - just - deciding they will not help) there is nothing I can do besides warn the next customer of my experience. I guess you will have to add "is there oil in the brake fluid" to your question list when you purchase your next car, especially if you go to Brothers. Ultimately, I wish they saw me as a person and not a "fluke" and would take responsibility for their mistake. read more

I'm documenting my experience with Brothers Auto Sales, and Cameron Moore specifically, so that others have the ability to maintain caution around them. I purchased a 2019 vehicle from Cameron and Brothers in the winter of 2020. Since I live in Minnesota, I called Cameron to get details on the history of the vehicle and to get an idea of the condition of the vehicle before I made the long drive over to review it myself. One of the things I was explicit about asking was how much cosmetic damage the vehicle had. Being a 2019, I figured very little, but I wanted to make sure because of the long drive involved. Cameron assured me that he looked the vehicle over personally and didn't see anything worth mentioning. This confirmed for me that the drive would be worth it so I made the journey. Upon arrival, the vehicle wasn't washed. My father was accompanying me and asked if it could be washed. Cameron said that it's going to get dirty again right away so what's the point? The test drive went well and I decided to purchase the vehicle. However, when I stopped for the first time on my way home, I noticed that the snow and dirt had started to clear and there was a very large scratch on the driver's side passenger door. We're talking 4" long and deep. The only way that this would have been missed is if Cameron didn't actually review the vehicle as promised, or if he intentionally left the vehicle dirty because he knew the damage existed. I called Cameron up and explained what I found. He assured me that he and management would make it right. Over a series of calls and emails, Cameron admitted that the Brothers lot isn't in the best part of town and that the damage must have occurred as a result of local vandalism. No explanation as to why he didn't identify the damage right away though. He then asked me to get a quote for repair and send it over so that he and management could make it right. So I took time out of my day to visit the most reputable body shop that I know of to get an estimate. Once I received the estimate I sent it over to Cameron. Cameron was suddenly uninterested in making the situation right. The estimate was more than he expected is what he explained. Now, this should have been a reflection of the extent of the damage, but Cameron went dark. No responses to phone calls or emails. That's why I'm writing this today. If Cameron and Brothers Auto aren't interested in owning up to their mistake and/or shady business practices then potential buyers need to be aware of the danger in working with them. Cameron repeatedly told me how Brothers' reputation is their marketing. If that's the case, then the reality of their reputation needs to be made apparent. read more

I love Brother's Auto! My family has purchased a couple of vehicles from this dealer and have no issues with them! Working with the employees was pleasant, didn't feel pressured to buy a certain or more expensive vehicle. We purchased a Jeep Cherokee and a Mitsubishi Outlander Sport, both with low mileage and for great prices. I've recommended friends to Brother's Auto who've had similar, positive experiences and will continue to recommend this business. read more

I had some great customer service from Alex! He knew what he was talking about and made me feel comfortable moving forward with my purchase. hard worker and outstanding sales man. read more

Terrible place to buy a car they do not stand behind there vehicles strongly reccomend not buying from here. DO NOT BUY FROM HERE