My water heater suddenly broke. I called Shawn's plumbing. He came out that day to assess the…read moresituation. He was back the next morning at 10 AM with a new water heater. Installed everything by 1 PM. I had a shower by 130. Less than 24 hours later I was all set. Very competitive pricing. My basement was not easy to get in through the bulkhead and he managed to get everything in Shawn was professional, courteous, reasonable prices. I definitely recommend.

Shawn was great! Prompt, efficient and knew what he was doing! I would definitely recommend him!…read moreThank you!

Communication was aplus, Justin l dealt with, he did agood job,workers we're quiet and efficient.read more

Excellent straightforward service. Noone wants to replace their boiler, but a week after ours died…read morewe're now warm and cozy. Prices seems comparable with other similar services, and customer service is top notch- plenty of text/ email reminders, written quote, arrive on time, clean, courteous and finished on time with no mess. Even brought us space heaters to get through the time without heat.

Hoffman sold his business several years ago and this is not the same company. My boiler failed and…read moreI was able to get an appointment within several days, this was not an issue because it occurred during the summer and we could survive without hot water. The service call went smoothly, two plumbers/technicians did get to the root of the problem and a new electronic board needed to be ordered. I was immediately charged $320 for a service call that lasted about an hour. Several days later two plumbers/technicians returned with the new electronic boards and some other items that needed to be replaced. I was presented with a bill/estimate for $2,100 with no itemization and when asked I was told their customers like things to be "kept simple." In this way they can supply as many technicians as needed without worrying about costs... Logic does not add up. So, they are competent and have fixed my problem, but I have issue with their honesty. You can make your own decision but, be sure to get a few estimates for your job.

First time using them and they were quick to give me a "today appointment" to help my tenant out…read morewith a toilet leak that was affecting another unit below us. They were quick, honest and very helpful. Will totally use them again. Had a great experience!

Prompt service. Service gentleman was very professional, explained everything well. Fair price.read more

We had a small piece of pvc piping that needed to be replaced (it was leaking). The technician…read morecalled to let us know when he was on his way, had to run out to get supplies, and got the job done quickly and cleanly. Nice guy, he did a great job and answered all of our questions. My only issue (if that's what you even want to call it) is that I thought it was pricey for such a small repair. That being said, it wasn't something we were going to do ourselves, so for us, it was worth the $$$. I feel very good about recommending this company - he showed up on time and did a great job.

Dan McConnell came by to help with a sink that had been backed up for months, and he did an…read moreincredible job. He was great to talk to, thorough, and genuinely helpful throughout the visit. He also took the time to walk me through what might have been causing the issue, how to help prevent it going forward, and how to spot signs that it could be a larger building-related problem, which was especially helpful since I live in a condominium. Out of all the plumbers I looked into, John's Sewer & Drain Cleaning had the best pricing, and they absolutely backed it up with outstanding service. I'd recommend them to anyone dealing with plumbing issues.

Quick online booking, great service with a very polite well-meaning technician. Got my sewer…read morescanned and explained.

I need a 2nd mini split installed at my home. Received 3 estimates, all came back roughly in the…read moresame price range. 128 quoted the OEM Mitsubishi unit that I was looking for, (the others did not) along with handling all the permits & electrical needs. Their price also included a 3 year service plan. The install was scheduled 3 days after I accepted the quote, others were scheduling 2-3 weeks out. On the day of the installation, the 128 crew arrived right on time, calling ahead to let me know they were on the way. They showed up with a four man crew, 2 installers for the mini-split and 2 electricians. The work was pristine, the wiring was neat, the unit was placed on a pad and looks great! The crew (Paul, Nedim, Nick & Connor) was extremely professional and curtious. The work was completed by 3pm same day. I am 100% pleased with the work and will be using them going forward for all my HVAC needs.

Quick service and the technician was prompt. Price was on par with other competitors but I feel the…read moreservice was above and beyond.

First time ever using Ostroski plumbing. Stephen the plumber arrived at my condo unit on time and…read moredid an excellent job fixing a bad clog in my kitchen sink and iinstalling a new garbage disposal as well.

I highly recommend Ostroski Plumbing! Greg was fantastic--honest, professional. Another Plumber…read more told me I needed to replace my entire hot water heater. Greg came by, quickly diagnosed the issue, and replaced the thermostat instead. The water heater is working perfectly now. He saved me a huge expense and didn't try to upsell anything. I'll definitely be calling Ostroski Plumbing for any future plumbing needs. Thank you, Greg!

I first dealt with NETR a couple years ago when they were one of the City of Somerville's official…read morepartners on a heat pump (ductless mini split) installation campaign. We wanted to install a 1 or 2-zone system, but my condo has a number of unique complications, though, so we weren't able to go forward with the project at that time. Fast-forward a couple years, and we decided to revisit the idea. We also decided to go big or go home this time, with a 5-zone system for the whole house. This time we got estimates from two other companies first, but one provided an extremely high quote and the other basically said that we were asking an impossible job that they could not do. So we reached out to NETR again, and it worked out great. The NETR price was literally more than 10K less (!!!) than what we were quoted by the other company, and they took care of all the secondary project burdens like City of Somerville building permits, upgrading our electrical service, etc. They gave us a clear idea of what to expect in terms of construction disruption, the workers were friendly and unobtrusive, and they finished the work right on schedule. It's too early to speak with certainty about the quality of the system we installed, but we are thrilled to finally have this project complete, and are very satisfied with the pricing, service, and installation work.

NETR did a great job for us in about 2020, installing several units. Since then, they came back to…read moreclean the splits. Unfortunately, this year, they have been a disaster. This spring, I pre-paid for the cleaning and scheduled an appointment. No one showed up or called. I rescheduled. No one showed up. The same happened a 3rd time. Who are they kidding?

Johnson Plumbing replaced two water heaters in my rental property. Everything went well. Their…read morecommunication with my tenants was very good. The equipment came with a 10-year manufacturer's warrantee.

Gardner and team did a great job replacing a water heater for us on short notice. Was able to get…read moreus hot water again on one days notice. They also replaced a shower faucet at the same time. Can't say enough good things about Johnson Plumbing. Quoted price was below the 3 others and job was done in about 3 hours. Super happy.

Callahan has serviced our heating and A/C for over ten years, keeping older systems running well…read more at reasonable cost. Office is responsive, technicians are prompt, cost seems reasonable. It feels good to know I can trust to have problems solved expeditiously.

I had my annual boiler checkup done today, and the young man that serviced it was very thorough and…read moreknowledgeable. He was also very polite, and answered all my questions. Callahan installed my A/C back in 2000, and it's still going strong 24 years later. I'll definitely call them early next year to service it, hopefully for another year.