Not sure why they don't have five stars, maybe changed staff but this staff I went to was amazing…read moreand nothing less. They heard my concerns and did something about them and made me feel comfortable even under tons of anxiety. 10/10 recommend. I was put to sleep fast no paint for extraction. The doctor and hygienist was amazing , sadly I can't remember their name but Anita was absolutely amazing as well and made me feel like I was in good hands. Also made me calm and was able to get my IV in no problem

I absolutely love High House Oral Surgery!! I have had such a great experience and everyone is so…read morenice and helpful. I had some concerns a few weeks after my surgery and i was seen within the hour and got the best care! Seriously recommend!

- Dr. Raju is very thorough with the diagnosis. Unlike a few places, she spends enough time to…read more make sure the patient is comfortable and ensures they are heard. - She proposes all the possible options and explains in detail about the needed treatment. Doesnt push to get extra things unless justified. - front desk is helpful and quick to make/move appointments. - we are a family of three generations under her care and its been a very pleasant and confident experience.

I recently became a patient of this practice when I needed fillings done, I was under Dr. Dorian's…read morecare, but the practice was recently sold. At first, I was leery , but once I had my first consultation with Dr. Priya, I was excited to see that her knowledge of veneers and gum issues were extensive. We then sought out a treatment plan to get a crown done and porcelain veneers. Not only have I experienced great service. They were willing to work with me on prices and time, there was actually a time that I completely missed my appointment and they still did my procedure. Give them a try I know change is different for everyone, but I have not been disappointed yet. A sidenote for Tammy, who is the dental hygienist, she also does a really great job at making you feel comfortable and giving you instructions during the process

The women at the reception area are always so friendly! always greeted with a smile Robin is my…read moredental hygienist...he is wonderful...he makes me feel so relaxed. I feel so comfortable when he is cleaning my teeth. Going to the dentist in Charlotte growing up was not a good experience. so that's why I absolutely LOVE THIS PLACE! Paula Stapleton came in to look at my teeth. She is also so down to earth and so professional! I'm so lucky to have found this wonderful place !

I would give them a zero star if I could, I went to…read moreStapleton Dentistry, September and October 2024 for two bridges, they offered me the Zirconium material, I accept it. I had a major surgery coming up and I needed to have my dental issues clear before the surgery. A male Spanish speaking dentist worked on them, at the very same moment he installed the first bridge I told him that it didn't feel right, the owner of the place came and worked on it for a few minutes assuring me that after a few days it would feel fine, that I needed to get used to it. on the second bridge he installed a provisory one. I called a few days later and send many emails saying that the bridge he installed didn't feel right, that food was getting stuck and shape was not matching the rest of my molar structure, the color was way off compared to the rest of the teeth and I had a sensation when chewing. They ignore my messages for a long time. When they finally responded, they did so with the assumption that I was going there to pay for the one that I had the temporary tooth worked on. I told them that I needed the one that was given me issues fixed. They said in an email that I needed to pay for the temporary bridge over $5000 in order for them to fix what they did wrong. In January a few months after my surgery, I responded saying that I only wanted them to fix what they did wrong with my bridge, basically I wouldn't allow them to work on my mouth on the other bridge. They were only thinking on the money without any regard for my health, they were upset because I complained that the bridge they installed was a mess. And kept saying that it was me that I didn't like it. I told them that is not about like or not liking it, I complained because they did a terrible job with it, and to this date is causing lots of issues and discomfort. Then they send me a message saying that they didn't want me in their office again and saying that they will not send me to collection for a balance due on my account (I don't owe them anything, I paid a lot of money for the bridge they messed up). unless they also charge to answer emails. I am very upset and disappointed with Stapleton Dentistry of Cary. They treated me very badly, unprofessionally and without any compassion even though I explained to them that I was going to have a major surgery. to this date I am still struggling and suffering with the messed they did on my mouth, trying to save up to go see a professional dentist. Beware!!! Beware!!! Beware!!! (I know they will comment saying that they are sorry for the way I feel, but didn't do anything to correct the issue, and won't do anything after the review)

After moving here from Las Vegas two years ago, I've been struggling to find a dentist that accepts…read moremy insurance and is a legitimately good practice. This place is an hour drive from me but I'll gladly take that drive! The front desk staff are so warm and welcoming and the same on the phone when I call. The dental hygienist was so sweet and talkative I felt like asking for her number to have coffee sometime lol. She was so kind and genuine. The dentist Dr. Ghai was equally personable and so down to earth. I did have to come back for a small cavity and my second visit was just as welcoming as the first. Dr. Ghai was very thorough in explaining each step of the process. She seems to really care for her patients as well as her employees. I'm so happy to have found this place!

Had a bad experience here, VERY poor customer engagement; the receptionist was very rude to me…read moresimply for asking to see a document/receipts regarding the fee that she said I owed. She stated that I'd have to ask the Doctor yet was refusing to let me see the Doctor until I paid... My insurance told me that I did not owe a fee yet she insisted that I did but had no documentation to prove it. She had an attitude & told me to "just sit down" when it was past the time of my appointment.

Best cleaning I have ever gotten! The practice is very…read morewelcoming, dentist was great BEST hygienist EVER!

Friendly staff with a tender touch. Great experience as a new patient. Flexible scheduling and…read moreexcellent communication through text/email.

AMAZING!!! I'be been going to this dentistry for about a year now. Up to this point I've only…read moreneeded regular cleanings. The staff is always great ~ calls me by name, courteous, polite & gentLe Caring. Today, I has an appointment to have a very bad tooth to be distracted. I'm a baby ( big time!) when it comes to anything pass a simple cleaning. Well, Dr. Huff was simply amazing! He was so kind and extremely thoughtful. He took his time, explained every moment, and ensured my comfort. I'm am just so grateful to have found a sincere practice, that I feel so safe in the hands of, and who genuinely seem to care for their PATIENTS first! I cannot praise this dentistry enough. Both Dr Huff's ( Mr. & Mrs), the receptionist Brittany, and Dental Assistants Kari & Katrina~ ALL are simply wonderful and I tru appreciate their patience & kindness. I would recommend this practice to all, but particularly those ( who may be like me), have a fear of going to the dentist!!!

My review with Huff and Huff could have been positive, but I cannot in good faith leave that review…read moreanymore. After completing 4 visits with the reassurance we were in-network, this ultimately was not the case and were completely misled to complete services without the knowledge of what we had been told was false. Before services, my husband and I went in for a consultation and were given a breakdown of the cost we would pay out of pocket vs what insurance would cover. There is no mention in the quote reflecting out-of-network coverage, and justifiably no reason to expect that insurance would not fully cover their portion quoted - as it matched what I expected from my "in-network coverage" - and no further reason to question any sort of setting up my own appointment after services were completed. At the first visit, we were reassured that insurance would be billed and were led to believe that this comprehensive breakdown was correct. Upon our 2nd visit, after my husband had already fully completed the appointment, I was told there was an outstanding balance - which would not be consistent with what my insurance covers in-network. I questioned the balance and was told false, misleading reasons to make me assume that it was routine to occur when paying with insurance. I was directly lied to, the true reason being that the provider was out-of-network. The provider did not offer that moral, reasonable, honest explanation that would have immediately caused me to stop future services. Why did the provider not alert me when we checked in that we had an outstanding balance from the 1st visit? Was that a tactic to allow us to complete his future appointments and in return make them more money? After paying, I walked back into the office to get another explanation why there was a balance at all. Brittney gave me a confusing open-ended answer, still leaving out the crucial component that we were out-of-network. I still felt unsure, so I called the next morning asking for clarification a third time. Brittney was rude, short, and acted like I was a bother trying to understand what was happening. Putting our faith in their answers and trusting their words, we continued to see this provider a total of 4 times which left us with an outstanding balance after insurance. This is completely outrageous and unbelievable why a business would be allowed to hold information from their customers in order to book services. After being notified of the claims, I called to confront the provider. Brittney began to speak defensively, almost as if reading off a script. Stating; "WE WERE AWARE you are out-of-network the entire time...". I was completely shocked. I was blamed, cut off from any type of resolution, just listening to a well rehearsed excuse. I do understand that the customer has a duty to confirm in-network providers - but how could I be penalized for doing so and be lied to? What reason do I have to not believe their answer? "No, you are out-of-network" was never said when I asked her to help me understand, and the audacity for them to claim so is insulting, belittling and paints the picture that there was no effort on my part to understand. Which, clearly, is not the case. Discussing with my insurance company, they made it clear to me how often these lies are told and how unfortunate it is that the provider is not "required" to tell you if you are in/out of network. That then raises the question of Huff and Huff - given you have no "requirement" to inform your clients, do you also find truth and morality to be optional? I see now why getting a clear explanation was so difficult, coming up with distractions and lies on the spot takes a lot of work. I was completely scammed, given misleading information, unclear and immoral answers. This is a serious and dangerous practice by the provider, I would be very inclined to believe that a majority of their patients are "out-of-network" and others have fallen into the same trap. Do yourself a favor and think twice before entering into business with Huff and Huff. What a shame!!!!

Staff is kind, but they failed to mention that they did not accept my insurance until my 2nd…read moreappointment with them. I ended up having to pay hundreds out of pocket because of it. I guess they get away with this by not listing their insurance coverage on their website. As a new patient this would have been useful information to tell someone before coming in.

Finally!! After five years of living in the Apex area I finally found a good dentist. The staff…read moreis amazing they are honest. Somehow my son cavities had 4 cavities at our previous dentist but only two here. The provide good service without trying to rob you.

I recently had a dental cleaning at this office, and the experience was excellent from start to…read morefinish. The staff was friendly, welcoming, and professional. They were thorough, gentle, and took the time to explain everything. The cleaning was comfortable, and I left feeling confident that my oral health was in great hands. They made the entire visit stress-free. I highly recommend this dental practice to anyone looking for quality dental care and exceptional customer service. I'll definitely be returning for my future cleanings and dental needs.

My entire family loves coming here, and my children especially adore Dr. Davis. She has provided…read moredental care for my son for years. After he joined the military, the dental professionals there reviewed his dental work and told him it was some of the best dentistry they had ever seen. Dr. Davis is caring, professional, and truly dedicated to her patients. The entire team makes every visit a positive experience. We are incredibly grateful for the excellent care our family has received and highly recommend this practice to anyone looking for outstanding dental care. A very happy patient and parent