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    Brown's Plumbing & Drain

    5.0 (3 reviews)
    Open Open 24 hours

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    Washington Home Doctors

    Washington Home Doctors

    4.3
    (18 reviews)

    I read the reviews and saw the pics and was feeling good vibes regarding this company. Let me start…read moreby saying that I was so excited when Earl informed me that I could receive same day service. I sent pictures, discussed the process, pricing, and even what to expect and how others prepare once the water was turned off. The men arrived on time, they were greeted and then proceeded to tackle the four hour project. After removing my system, I was presented with price gouging ...$350!! I was informed that the pipes would have to be replaced because my system was corroded! During this conversation, I noticed that the *meter was still in place!! Earl informed me that the *meter would be removed and reinstalled in order to get to the water heater out of the space; I was remembering that it wasn't removed with the prior installation. After sending multiple pictures, giving the year that my home was built, and believing I was dealing with exceptional professionals, I was not expecting any surprises. After being presented with an unexpected fee, I called Earl and he didn't take responsibility for not informing me that there could be a chance that the condition of my pipes could be an issue ... at this point I'm remembering to breath and just asking Jesus to take the wheel!! "Supply and install new manufacture required expansion tank and relief valve vent tube" was included in the initial proposal. Looking at the before and after pics, the condition of my pipes was not an oversight! Please be careful and request an itemized statement with the proposal b/c Earl informed me that b.c the *meter was not removed, I received a credit and only owed an additional $100 ...what a shame. Thank you to the men who did the work and left my home spotless!! Blessings.

    I am Jenny Du. I posted a plumbing service request and received a call from your company. You…read morearranged for your plumber Earl to contact me directly. He claimed to have spoken with my tenant, understood the issue, and could come later that day for an inspection. He stated clearly that there would be a flat rate inspection fee of $59.95, as advertised and above message sent to me via your Yelp page. I provided my credit card number based on that agreement and waited for updates. By 8 PM, I had received no call. Upon contacting my tenant, I learned that the plumber had visited, did minimal work, stayed for less than an hour, and left. I immediately checked my credit card and found an unauthorized charge of $495. The next morning, I called your number but received no answer. When I reached the plumber directly, he admitted he was going to call me but chose not to because it was "too late." He claimed the $495 was a "inspection fee" and that an additional $450 would be needed to complete the repair. We had a brief dispute, and I informed him I would pursue this matter through formal channels. I have since disputed the unauthorized charge with my credit card company and am awaiting resolution. Meanwhile, your continued efforts to contact the property owner through third parties to seek payment are inappropriate and unacceptable. I hereby put you on formal notice of the following: Your advertising and initial representations were deceptive and constitute fraud; You intentionally avoided contacting the cardholder at the time of visit under the pretense of it being too late; You charged a significantly higher amount without authorization; No actual repair was performed since the water was still leaking. and I have written statements, messages, and screenshots from multiple tenants to confirm this. You are instructed to cease all informal contact attempts with me or any associated parties. This matter will be resolved solely through formal and lawful means. If you believe you have a legitimate claim, you are entitled to pursue it through legal channels--as am I. All further communication from my side will be documented and may be used in future legal or consumer protection actions.

    Exceptional Plumber

    Exceptional Plumber

    4.9
    (13 reviews)

    Muhammad was professional, personable, and did everything the right way. My sink pipe had become…read moreloose and started leaking, and the previous plumber hadn't hooked up my dishwasher when replacing the pipe (he just did a "quick fix"). Muhammad also informed me that my dishwasher needed a high loop, which he installed very neatly inside the cabinet. I really appreciated his expertise and attention to detail!

    Exceptional plumbing is just that exceptional!…read more Muhammad is extremely professional, knowledgeable and true expert in his craft/field. He's inspections and quotes are reasonable, reliable and transparent. He provides every detail of the job and feasible solutions. He does not oversell or inflate the project or expectation. I have utilized Exception Plumbing for three - four different projects and each time they deliver in a timely manner. They take pride in their craftsmen-ship and strive to leave the job complete, and your home clean and sanitized. I have utilized Muhammad and his team for both small, large and complex jobs. In each instance, I was pleased and well informed during the process. Everyone one of his team members posses the expertise and professionalism to ensure the job is done with excellence and correctly. He exemplifies leadership; which was demonstrated through how he mentors and trains his team and apprentice. He definitely knows his trade and does well in executing and delivering quality craftsmen ship and services. If you are looking for a reliable plumber with the experience and expertises to get the job done; with no hidden fees or predatory business practice... you're in safe hands with Exceptional Plumbing

    Brown's Plumbing & Drain - plumbing - Updated July 2026

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