I was pleasantly surprised by how easy it was to work with DC Plumbing and Drain Service. My…read morepartner requested an estimate for garbage disposal removal and replacement on Yelp and received a quick response with a reasonable quote and availability within 48 hours. The work was done quickly and because we had provided pictures of our original garbage disposal, the team was able to show up with a replacement rather than making us wait. The whole process took less than 3 hours and the work site was cleaned before the crew departed. I was thoroughly satisfied with the quality of the work and am planning to seek DC Plumbing and Drain Service's help for my future plumbing and drain repair needs.

James is very responsive; however, if I could give Jeff, the plumber, a negative star I would do…read moreso. I made it very clear that my sink needed to be snaked. I made it very clear that the technician bring a drop cloth to place over my hardwood flooring, towels to wipe up water, and a bucket/pan to place underneath the sink to catch any water. This should be standard of any plumber that shows up to any home. No customer should have to tell a plumbing company this. None of these items were brought by the technician, Jeff. Instead, Jeff just showed up with a very dirty and rusted snake in a contractor bag, the smallest of rags, and no pan/bucket. Jeff dragged the dirty snake all over the hardwood flooring, ended up using my tenant's towels and pan - and he was slower than molasses in doing the job...he kept taking breaks while on the job. My tenant actually took the pan of water to the bathroom to empty in the toilet. Jeff failed to connect all of the snake together the first time - so he had to snake it a second time and add more links to the snake. Horrible experience. Just horrible. I will never again be using or recommending this company. I feel I was ripped off when it came to the amount charged as well. The high ratings shown do not reflect my experience at all. I don't like to give negative reviews - but I feel this one is definitely needed.

I cannot stand the former owner of this house. Sam's Plumbing has come to my rescue because the…read morepast owner left behind pipe corrosion, a leaky outside hose (the second one doesn't work), old valves that's hard to turn, and an old pressure control mechanism. They did an excellent clean job at a great price and I'm super satisfied with the service. I will definitely be calling back for additional repairs that the former owner refused to fix! Thanks again for making my day on this rainy Monday!

Incredibly quick response and repair of a leak in our copper pipe, and the quote was very…read morereasonable. Will definitely be using their service again if we have future plumbing issues!

Business owner was honest about the job and pricing. He also kept me updated on arrival timing…read more Would recommend.

Fast responses to my plumbing issue, fair assessment of the problems and pricing. I recommend!read more

Incredibly responsive and quick, and had the job completed only a few days after I first reach out…read more Highly recommend

David and his team replaced two bathroom vanities (which required some plumbing changes) and…read moreinstalled an access panel. They were responsive and timely. He said he would come at noon, he called to confirm he was on his way at 11:30 and arrived right at noon. He was clear about pricing and was communicative throughout the job. Everything is installed and looks and works great! They also cleared away all the trash associated with the job. I will definitely call them again for other projects.

Excellent work done replacing one of my shower faucets and installing a new shut off valve…read more Couldn't be happier with the quality of the work. I would highly recommend!

They are professional, punctual, knowledgeable and do good quality work. I very much respect the…read moretechnician, but the problem appears to lie with the company's practices and fees. The main problem and downside is that they are very expensive and overcharge. Despite the Yelp page saying that the company provides a "free estimate", I was quoted $49 for the technician to travel. In addition, if I had not chosen to go ahead with the repair, the company would have charged me an additional $150 diagnostic fee. Essentially, despite the yelp profile stating a "free estimate", it will cost you closer to $200 to get a quote. I see this as false advertisement. In addition, when the technician concluded that the problem was the capacitor, I received a final quote of $600. When I googled the price of the same capacitor online, the price range was in between 75$ - 150$. Essentially, they are charging a premium of at least $450 per replacement for a single part (capacitor). Despite their professionalism and quality work, I do not recommend this company for the reasons stated above. If price is not a concern for you, and you would rather pay twice the market value for a job then you should definitely choose them. EDIT: I actually googled the price of a capacitor and offered to buy my own. I was told that by the technician that if I purchased my own capacitor that the company would not install it. In conclusion, they did not address any of my concerns. Unfortunately, after reading the other bad reviews, there seems to be a consistent pattern of discrepancies between what they tell customers and what they instruct technicians to say on site. Making an honest living is so much more rewarding than making it dishonest living.

Water heaters last about 10 years, Zivko, from Payless Plumbing installed my last water heater 10…read more1/2 years ago. I remember that Zivko was one of my first 5 star reviews for a service industry. Zivko's professional hard worth ethic and dedication to the industry has kept his 4.8 star review status over the last decade. He arrives on time, works hard, and sells quality products. He has reasonable and competitive prices. He even helped me with a problem not related to the water heater. That is service above and beyond. Zivko, is so pleasant and easy to work with. He does a great job and I have the utmost confidence in his company and his work. I highly recommend him.

I had a great experience working with Zivko. He did an excellent job!Everything is working…read moreperfectly. What stood out most was his patience, professionalism, and attention to detail. I really appreciated his thoroughness and problem solving skill. Will definitely reach out again if another plumbing job comes up. Highly recommended!

Best service! Found them on https://dmvprofile.com/ -- fast and professional.best serviceread more

Man has me totally mixed up with somebody else. See my initial review including estimate I was…read moregiven. They never did any work for me because of outrageous quote. Not sure why he gives a response 2 years later that has nothing to do with installing a single faucet that was furnished by me.

Came home Saturday night from a two week vacation to discover significant water damage from an…read moreunidentified source. Brahim, the owner, took my call late Saturday and came out early Sunday morning. He quickly found the problem and fixed it. That quick work made it possible to move on to remediation quickly, and allow us to turn our water back on.

Graciously drove out on a Sunday morning to unclog a stubborn toilet clog Arrived on time and…read moreworked quickly. The price was very reasonable. The toilet works perfectly. Highly recommend

I hired Excellence Plumbing because I had a leak in my ceiling and thought that it was coming from…read moremy upstairs bathrooms. They suggested it might cost $150 to fix a leaky toilet. They came out and agreed it might be the toilet valve and flapper in both upstairs bathrooms, but also my tub needed to be recaulked. So they charged me $425 to replace both valves and "caulk my tub". This was the worst caulking job I have ever seen - I could have done a better job myself. They didn't even bother to remove the old caulk, they just recaulked over some of it and did a terrible job at that. See the attached photos. I asked for a receipt breaking down the labor and parts because that seemed incredibly high for what was done and they refused to provide one for over a week. They came out to "re-do" the caulking job and again did a terrible job. I was then told that they didn't really do caulking and that this was just a courtesy. Yet a courtesy that they charged me an arm and a leg for. Incredible. I again asked for a receipt and he said he would email me one and drive off. They also said my water pressure was probably just a city issue. I spoke to my immediate neighbors and their water pressure is fine. So it was clearly a plumbing issue. These guys are ridiculous. Did a terrible job and gouged me. [edit: STILL NO RECEIPT! $425 for two toilet valves and a terrible caulk job on part of my bathtub]

Amazing! Steve and Anthony did such a fabulous job installing my new electric tankless water…read moreheater. Steve wanted to save me money and fix my old one but, once he arrived, it was clear the old one couldn't be fixed. It was 19 years old and had lived its last days. So Steve went and got me a fantastic tankless water heater. Finished the job in a day and charged me about half of what another plumber quoted me. So I'm very happy.

He's not kidding about calling anytime you're in a jam! He provided excellent and immediate…read moreservice; I will call again for any future plumbing needs.

Gus, the owner, is a good guy. I requested a plumber as my downstairs toilet was leaking and…read morebacking up into the shower. He immediately knew the problem was that the main sewer line needed to be snaked, and he sent someone out. That technician claimed he could not find parking and left. I reached out to Gus, who apologized and personally came out to take care of the problem. This is excellent customer service. What could have been a bad situation and review turned into a positive experience. But the initial technician needs a talking to. The price was high, but given the urgent nature and the fact that it was resolved the same day, it was worth it.