The prices are reasonable and there was quality fast service. The technician was very polite and…read morefriendly.

Service Maintenance to our Air Conditioner was great! Gary Lopez was very knowledgeable,…read moreprofessional and nice. His work was done in quality time and his suggestions were appreciated. We added a hard start to our unit and felt the price was reasonable. Gary's start to finish time was quicker than we anticipated. Thank you All City again for taking care of us!

Had an issue after new construction which caused me not to have hot water. I called Alpine, and…read morethe delightful owner Vince called me to discuss the need. He sent Michael out to help me after the holiday and Michael helped with a few other things I needed advice on. I was in a bind moving in....and Michael was honest about a handy man doing some of the work to save on the cost, but I did not have the time and was tired of taking cold showers so I requested Michael do it as Alpine as they were more established. I appreciated the tip to save on cost, but chose to pay him to do all of it which required going back to the store to get materials to seal around the leak in the water heater cabinet outside. Good, honest, work, good people, great service. 5 star review for this company!

Gas valve issue -- pretty simple. The technician said it would take two weeks to get the part,…read morestarted with the lazy talk then immediately pushed replacing the entire water heater instead, quoting $2,700. That's ridiculous. We did not want to replace the whole unit; we only wanted the gas valve replaced. Instead of giving the customer what they were asking for, he offered no repair solution at all. Once we declined the full replacement, he simply said "okay, have a good day" and walked away. No attempt to do the repair, no effort to earn the business, and no interest in creating a recurring customer. Very frustrating experience. How do this companies stay in business, by upselling and taking advantage of customers that have a lack of knowledge UPDATE- The owner did reach out; however, if his principles of doing business were truly aligned with and reflected in how his company operates, the outcome would have been different. We ultimately purchased a new water heater and installed it ourselves -- $700 out of pocket. It was surprisingly easy with YouTube and AI guidance. Saved thousands. Their quote was $2,700, and another quote we received was $3,500. Paying those prices for a straightforward job simply didn't make sense. They want to upsell 2000%

They did a great job diagnosing and fixing the issue I had for a very fair price…read more Kevin was very helpful with my questions on yelp even before I hired him for the repair.

Reasonable price for the work done and expert work by Kevin. Furthermore, Kevin is extremely…read moreknowledgeable about plumbing. He is patient to answer all questions.

Preferred Plumbing and Rooter Services is hands down the best plumbing company we've worked with!…read moreTheir service is top-tier, dependable, affordable, and the kind of real, honest customer care that's hard to find these days. They came in already knowledgeable about the exact concerns we were facing, diagnosed the issue quickly, and got straight to work. What really stood out was how down-to-earth and genuine they were no pressure, no unnecessary extras, just skilled professionals who get the job done and do it well. You can count on them to be reliable, fairly priced, and efficient. They know what they're doing, they care about your home, and most importantly, they finish the job the right way. I'd recommend Preferred Plumbing and Rooter Services to anyone without hesitation. If you want a plumber who is affordable, dependable, and actually gets things done, look no further. They truly exceeded expectations!

Never called me back for emergency plumbing issue. Very sad that all the other reviewers must have…read morehad a different experience.

Quick response and fair price. Neeed to do a descaling for my tankless water heater and they were…read moreable to come out the next day. Very professional!

This company ( especially Joshua the technician and the office that handles the phones) has helped…read moreus with our older home a few times and we wouldn't use anyone else! They come out quickly, do an excellent and thorough job and are priced very fairly. I would highly recommend this company without hesitation.

DIEGO is the man! We had a really old galvanized pipe that busted underground. He did an amazing…read morejob trenching and fixing the issue among installing new valves and re-pluming another line from hard to soft water. He's a really sincere, professional and provides the most competitive prices I got after contacting ~10 other contractors. 10/10 would recommend him to anyone. I almost forgot: He stayed many multiple hours until the job was done, I really can't recommend him enough.

Diego was great! Prompt. Professional. Knowledgeable. Clean. Fairly priced. I will definitely be…read morecalling on him again if I need assistance with plumbing issues. PS He also took the time to teach me simple ways to troubleshoot and problem solve

We needed a toilet replaced in our condo. It's a small half bathroom under our stairs. I did a…read morerequest through Yelp, and after talking with AWC, decided to schedule with them. They were super quick to reply, answered all my questions and let me know what to expect with my service. Our technician was super professional, he cleaned up all the trash, and they took the old toilet to dispose of. He took the time to make sure the toilet was level, secure and then did the caulking at the bottom. I'm super happy with the results and for what the cost sS, we got more than others had quoted me for.

A technician came over and diagnose a concern with an AC not turning on. In turned out to an…read moreelectrical concern, and instead of referring us to an electrical technician, the technician kept diagnosing and not giving up. The technician ended up resolving the concern. The quality and professionalism were acceptional. It is not everyday we would see this type of technician who takes pride in their work. Thank you AWC.

We have been using this business for 20 years or so. They have consistently been reliable,…read morecompetent, and professional. Their prices are reasonable. This is the only plumbing company that I trust. Dao N.

Highest recommendation! Jay and his team are timely, find creative solutions, do outstanding work,…read moreand are very reasonable. Jay has also referred me to other home repair consultants who are just as knowledgeable and helpful. I rely on his advice and service without qualification.