While staying in the area I stopped in here for a breakfast bagel sandwich and coffee on a Monday morning. Getting there soon after they opened, they weren't busy, but it was nice seeing the process of the guy in the back making fresh bagels. Service was EXCELLENT and so friendly!!! The lady who rung me up was helpful, bright, and friendly! My food was made quickly and I left to return to my hotel. When I got to my room and cracked into my food - it was great! Fresh, piping hot, and tasty! Coffee was hot, fresh, and good too. Definitely a nice place to stop in for a bagel sandwich! read more

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Staff is friendly, food is fresh and delicious and the restaurant is always clean. Definitely deserves 5 stars.

Customer service 5 stars! Sara was so friendly and welcoming and gave me some good recommendations since it was my first time there! The place was clean when I went in there they have a wide variety of flavors for bagels and cream cheese spreads. So I went out of my comfort zone and got something I don't normally get and it was a 2.5/5 for me I got the brisket breakfast sandwich with a cheesy hash brown bagel. I loved the bagel itself honestly. I would most definitely try other options that they have and try other bagels! read more

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Honestly, every worker here deserves a raise. Impeccable customer service. Went here today to get a bagel after a dr appointment and every employee I dealt with greeted me with a smile and just so much warmth! It truly made my day. It's the little things and I will continue to support this location. There's ample parking and the bagel itself was so fresh! I got my usual jalapeño cheddar with siracha honey and I tried the cheesy hash brown. The hash brown could have been warmer but now I know for next time! Thank you again to the great people here for a delicious breakfast and great start to the day! read more

Despite loving local restaurants, every now and then it's fun to hit up a chain. I am kind of obsessed with trying all sorts of chains to be honest. And I had never been to a Bruegger's. That all changed the other day. We were hungry after a morning workout. Not sure what we wanted, we decided on bagels. And it just so happened that Yelp told us Bruegger's was right around the corner. And so we went. First of all, the service was very good. The staff were all welcoming and friendly. We had our order in a flash. What I really liked was the amount of options. I opted for a toasted everything bagel with honey walnut cream cheese. I thought it was all well executed. The bagel was that right chewy texture a bagel needs to be. And the cream cheese was a flavor I didn't even know existed. All in all very solid. read more

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Top notch customer service and consistently delivers quality, delicious breakfast. This has quickly turned into my go-to spot to kick off the day! read more

absolutely amazing above and beyond service from this lovely Tuesday morning team. Service was fast, efficient and friendly. The team really made my morning. read more

Food is always good and the servers were very nice. They always have a seasonal bagel that I have to try

Coffee was not hot. Informed the person who seemed to be the manager. She told me she could see the steam and that was as hot as the coffee got. She seemed to imply that I was the crazy one and that I didn't know what I was talking about. Even though the bagel is pretty good I will not return. Terrible customer service. read more

I like Bruegger's very much. They offer bagels, coffee, sandwiches. All at very affordable prices in a super casual but nice environment. I'm a fan! I am a huge fan of their salt bagels. Now that is not the healthiest choice but they are so tasty! And their coffee is good as well, hot and delicious. It is always a pleasure to come here. I have never tried their sandwiches so I cannot judge their quality. I just really stick to the bagels. It is nice to have them around as the bagels are quite good and my second favorite are the Onion ones. If you are feeling really brave..get an everything bagel! Staff are nice as well and it is a good place to go for Breakfast, lunch or for just a snack. read more

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Excellent Service, super friendly staff, fresh bagels every morning. Always a pleasant experience with amazing bagels and sandwiches.

These bagels are simple amazing! Even a plain bagel with butter melts right in your mouth. I had the brisket bagel with egg and cheese and it was like a taste of heaven! read more

Always a huge hit! The staff is very friendly and on it !! Thanks for the positive everyday experience. read more

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Delicious and freshly baked bagels are executed well here at Brueggers. The staff is super friendly, even at 6 am on a weekday. The cinnamon raisin bagel, toasted with butter and jelly was delicious and definitely assisted in a great day. read more

Bruegger's Bagels - Cinnamon Raisin Bagel - Bagels Near Me - Shelton, Connecticut

Ordered two carry out soups with sides. Received soups ok, but no sides and no utensils. Called store and demanded refund for one order. Told I must return to the store. Wrong answer. I'm out of state. Don't go there. Sloppy service. read more

We had stayed at a hotel with complimentary breakfast and found their eggs totally unappetizing, so we started looking for a place to have a late breakfast. Then we came to Bruegger's. Yummmy...... I had the egg white and sundried tomato, my partner had the Ham. My only criticism was that the patties were pre-made. Manhattan Bagel is fresh. Still, the bagels were outstanding. read more

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First off let me say that the crew here are so friendly and always happy. The bagels are no doubt the best around and as close as the ones I get back home in England. Boiled and then baked smaller just how they should be. Wonderful coffee too. The perfect way to start your day! read more

I had a horrific experience. I ordered a dozen and a half bagels. The woman waiting on me did not understand what that meant and was upset when she had to recount my bagels. She called me a bitch. Her manager heard it, as did my young son and other customers. The manager said she would deal with it later. The employee Samiah yelled sorry from the entrance of the kitchen. The manager thought this was acceptable and didn't understand why I was upset. I left and will NEVER return! It's sad, but they are all phony. Prior to this the manager asked me to fill out a positive survey for a customer service competition and I did. That same manager would not even make eye contact with me when I asked to speak to her. I have worked in plenty of stores and everyone has bad days, but to call a customer a bitch in front of her son is too far. read more

Friendly, fast service. Great bacon! I mean bagels. Ok I mean both. Favorite weekend lunch pickup. read more

Bruegger's Bagels - Bagels Near Me - Shelton, Connecticut

Came here for first time since they had offered a free bagel (look out for the event which requires an email and they will mail you a coupon) and tried the jalapeño bagel with salmon cream cheese. It was delicious! I am originally from nyc and this bagel is closer to a ny bagel than panera or Dunkin' Donuts. Hoping to go back and try more flavors. The line moved relatively quickly and works were pleasant. read more

Had a disappointing sandwich here. Turkey chipotle. Bacon was not even cooked. How can someone see this and think it would be ok to eat. Also 1 very thin slice of turkey. So wont be back for a sandwich here. On the upside. The bagel was good. read more

Bruegger's Bagels - Raw bacon pretty awful. Would have liked to be cooked. - Bagels Near Me - Shelton, Connecticut

The company said it noticed unusual activity on its network on November 28th. Through a cybersecurity firm, Bruegger's determined that someone had gained unauthorized access to its point of sale systems. Customers who visited company-owned Bruegger's locations between August 28, 2018, and December 3, 2018, may have had their name and credit card information exposed. The data includes card number, expiration date, and security code. read more

Went back and have no idea why! Brought home 2 bagels and they were raw. Go back and the guy on the line decides to go fill up the cooler with a line out the door. This place is a disaster! read more

Bruegger's Bagels - Bagels Near Me - Shelton, Connecticut

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My husband picked me up an everything bagel with cream cheese, capers, and smoked salmon. We order the same thing at other places, it's kinda our fave----My bagel was delicious! Lots of garlic and onion. The bagel itself was kinda small. They were kinda skimpy on the capers and salmon (in comparison to other bagel shops) The line system is kinda messed up, some guy have my hubs some attitude because he wasn't waiting in the right spot. It also took a lot longer than should have and was more expensive. I would order it again but it won't be my go-to place for my bagel. Other people raveee about this place. I'd say it was average. Clean interior, easy parking, kid friendly (just make sure you go to the right side of the line) read more

Bruegger's Bagels - Bagels Near Me - Shelton, Connecticut

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Normally I wouldn't post a bad review for a one off issue...BUT..this is the third time in three consecutive visits. They literally put no cream cheese on their bagels!!! Is there a shortage?? And on this instance he asked for extra cream cheese!! I've been a diehard Bruegger's fan since the 90s!! This location has issues with staffing and the manager is as unfriendly as they come so that being said we are now done with this location after 15 years loyal. read more

Bruegger's Bagels - Bagel with cream cheese - Bagels Near Me - Shelton, Connecticut

Updating: was hoping this place had improved but unfortunately not. For the third time in three visits, my son got an Herby Turkey on the wrong bagel (everything vs onion) and they AGAIN used fresh tomato slices instead of sundried tomato paste. I don't understand why. It completely changed the taste. The sandwich is clearly described on their menu. One time, maybe twice it could be a mistake. Three times-are you guys messing with us? read more

Turkey chipotle sandwich is good. I wish it was a bigger sandwich. Staff was very kind.

This is my go to place Monday's through Fridays for coffee and to buy bagels for my kids. The food and staff are all wonderful. I've never had an issue with the staff and the bagels are the closest to NYC bagels in taste. I've also used Bruegger's for catering services when my grandparents passed away. I went inside and let them know exactly what I needed the day before and they had everything prepped and completed, including every bagel pre-sliced. The entire team here is very polite, kind, and always offers a smile. I have gotten to meet the district manager too, Scott is a very nice guy who is also passionate about the bagel business! I would say that the Shelton, CT location has the best employees of any location I've ever seen or been to. Their dedication to cleanliness, food safety (and I always watch), and being extremely personable and efficient is not replicated in any other store, not a one! Tammy is the GM and works her tush off and it shows with the staff she hires. I've been coming here for 4 years now...almost 5 years and I plan on coming for years to come, and this location is completely out of my way! Keep up the great job. Thank you to Ermelinda, Stephanie, Angela, Michael, Justin, Iris, Melissa, Nantah. I highly recommend this place. read more

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Not exactly sure what goes on Saturdays at Peak breakfast hour every time I go in to get bagels for my family they have none it's like people come in and buy six or seven dozen bagels that are never prepared was there this morning to get bagels they were out of almost everything the only thing they had was two different selections so I ended up leaving and the manager of the place has a smug look on her face like she doesn't want to work there very on customer friendly and they need to have more people working the line was out to the back door and this is roughly around 8:45 to 9 Peak breakfast hours for people I'll look I'll just keep going to local bagel shops read more

Amazing bagels. Decent price and a great place for breakfast or lunch. Would recommend to any bagel lover. Staff are also excellent!

So quick to tell me there is an upcharge to the way I wanted my sandwich and the didn't make it the way I asked. I was starving so ate it anyways but I wish it was done the way I asked. Always disappointed with this place now matter what location :( . Where can you get good bagels???? read more

The bagels here are consistently 'doughie' and do not have a great flavor. Also the manager (at least I'm assuming she is) at this branch is extremely rude to customers. If it were one or two times I wouldn't mind (maybe she's having a bad day) but it's every time I'm in the store. If the bagels were good- I would let it slide. But they aren't the best so I will definitely NOT be a recurring customer. read more

I am DONE with Bruegger's. Quality of the bagels has been inconsistent over the years and today, after finding a bunch of rotten lettuce in my salad, I'm done. read more

Bruegger's Bagels - Rotten lettuce in my edamame & beet salad. - Bagels Near Me - Shelton, Connecticut

My family and I love Bruegger's Bagels. We wish there was one located closer to us so we could go more often. We went up to my in-laws for the holidays and my sons wanted to eat breakfast and lunch here EVERY day this week. Love the bagels. Love the sandwiches. I had a chicken pesto sandwich one day and a barnyard burger another day and both were very good. Service was friendly and quick. Bruegger's is A-OK. No complaints. We will definitely be going back whenever we're in town. read more

Skinny zesty egg white sandwich on an everything bagel. Perfect every time I order. I go to Brueggers on the weekends after a long run (4-5 miles) and this bagel and a cup of tea is perfect. read more

Bruegger's Bagels - Skinny zesty egg white sandwich on an everything bagel. - Bagels Near Me - Shelton, Connecticut

Line moves fast even when they're are a lot of people... I really try to review a business when they're customer service is extremely awesome..... I was at the end of the line and I was greeted once I walked through the door.... the cashier was so pleasant! Moral of the story: I got 1.5 bakers dozen in and out faster than I got coffee at dnd drive through :) read more

I'm from the West Coast and I have to say that their is a HUGE difference between East Coast and West Coast Bagels. It's just like the pizza here and there. East Coast is by far superior to West. The chewiness, the flavor... you can even taste the heart and soul. I had Bruegger's several times during my stay. I can't wait to have it again during my next. read more

I'm done with this place. I already commented last year on the unfriendly employees or just one for that matter but that one ruins it for everyone else. I am fairly regular at this spot and why this employee is allowed to interact with any customer at all is beyond me. On to Panera I go.. Don't waste your time unless you don't value it. read more

Let me start by saying this is the first review I've ever left on yelp! The manager is the worst! I go here multiple times per week and she NEVER has been welcoming or polite (not to mention she usually makes my bagel wrong). I cringe when I walk in and see her and pray that I get someone else at the counter. All the other employees are great, otherwise I would never go back. Today was my worst experience with her. The line was almost out the door and instead of jumping in and helping the other staff member, she just aimlessly walked around the store with her clipboard "writing" things down. I felt so bad for the girl behind the counter and couldn't believe she wouldn't roll up her sleeves and help! read more

Usually when I go to this location it takes 15 mins to just place an order. Today I had a girl named Stephanie. She took my order right away and I was in and out in 5 mins! Very impressed by her! read more