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12 Oaks Integrative Dentistry

4.2 (29 reviews)
Closed 8:00 am - 1:00 pm

Services - 12 Oaks Integrative Dentistry

Cavity treatment

Dental bridges

Crown installation

11 More Services

Crown cleaning

Dental exams

Dental implants

Dental sealant application

Dental veneer application

Oral surgery

Orthodontics

Tooth bonding

Teeth cleaning

Teeth whitening

Tooth filling replacement or repair

12 Oaks Integrative Dentistry Photos

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Recommended Reviews - 12 Oaks Integrative Dentistry

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6 months ago

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3 years ago

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Terri M.

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2 years ago

Best Dental Office in Austin. Helpful, caring, professional staff. You won't find better quality of care and treatment anywhere else.

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Terri M.

Thank you, Regan!

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5 years ago

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Terri M.

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4 years ago

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7 years ago

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8 years ago

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16 years ago

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9 years ago

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11 years ago

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7 years ago

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Terri M.

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10 years ago

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Terri M.

Thanks for your feedback - we appreciate patients such as yourself!

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9 years ago

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Terri M.

Welcome Ivette! We are so glad we could help you feel comfortable.

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10 years ago

Fabulous, personable care from front office through out entire visit! Worth out of network for the excellent are

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10 years ago

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11 years ago

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9 years ago

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Ask the Community - 12 Oaks Integrative Dentistry

Review Highlights - 12 Oaks Integrative Dentistry

Worob for 30 years after moving to Austin and believe that I have received the best dental care available.

Mentioned in 16 reviews

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3.6(65 reviews)
0.1 miNorthwest Austin

This place went downhill fast over the last year or so. My last visit they said I had cavaties and…read morewere ready to treat at my next visit. The whole experience from front desk to hygenist/dentist left a bad taste in my mouth, lol, so I went somewhere new, and turns out, I have no new cavaties! Do yourself a favor and try anywhere else.

The front desk is one of the least professional that I have encountered. They would move…read moreappointment times without notice and just assume we could make the new times...even months later, I called to cancel my appointment and Sophia just hung up on me. I honestly don't even know if my appointment was canceled or not. The last hygienist straight up accused me of lying about flossing 3 times in the chair, and then corrected themselves after doing the gums check. I have never been more uncomfortable with a hygienist. That same person days later with a family member, had to leave work while the patient was mid-cleaning... McNeil and the tenured hygienists were the only redeeming quality but they are all gone. Brandon Hall would spend only minutes reviewing my teeth and seemed more concerned about efficiency to spend anytime actually talking with the patients.

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Pecan Park Family Dentistry

Pecan Park Family Dentistry

4.7(99 reviews)
4.0 mi

I had an absolutely phenomenal experience with Dr. James, and her team. I went in for my annual…read morecleaning, and walked away feeling empowered. Erica, my hygienist, educated me on my gum health, and noticed signs of wear on my teeth due to clenching; which I imagine I do when I'm sleeping. Erica took photos of each tooth, measured my gums, and validated that my oral hygiene practices at home are on par. During my examination, we saw signs of decay, and there was enough time in the schedule for me to start the process of placing a crown on my tooth. From the moment Dr. James numbed me to the moment my temporary crown was placed, I was treated with the utmost care. The team remembered my son, who visited not too long ago, and were as joyful and relatable as can be. They even offered me a cozy blanket during my procedure! I mean, who does that? Pecan Park Family Dentistry does! All in all, though it was my first time at their practice, I was made to feel like family. Like I was being taken care of by my girlfriends, and I am beyond grateful to have crossed paths with them!

After more than 10 years with this practice, I'm incredibly disappointed to be writing this…read more I'm autistic, and like many neurodivergent people, I struggle with scheduling and making it to appointments. I want to be clear: I am already deeply aware of this, and I feel embarrassed and awful when it happens. Nothing feels worse than standing at the garage door with my keys in hand, frozen, shaking, overwhelmed, and filled with guilt. This isn't carelessness or laziness, it's something I actively work to manage. I also understand that missed appointments affect a business, and I am willing to accept financial penalties when appropriate. I appreciate that Pecan Park Dental has waived some missed appointment fees for me in the past. However, my most recent experience felt shaming and dismissive of my disability, and I left in tears. The morning of a scheduled appointment, I was called and told my insurance would not cover the visit because I had hit my maximum. I was told I would need to pay $540 out of pocket for a routine cleaning. I could not afford that and chose to reschedule for a future date when my insurance would cover it. At that time, I was told I would still be charged a $100 late cancellation fee, even though this cost was only communicated to me the morning of the appointment. When I returned months later for the rescheduled visit, I tried to explain that this situation resulted from an insurance and communication issue. Instead of working with me, I was repeatedly pressured in the waiting room to pay the $100 fee. I explained multiple times that I did not have the money that day. I was asked for credit card information over and over, in front of my daughter and other patients. It was humiliating. I ended up crying in the office while still being asked for payment. When I later tried to explain the situation, I was sent a chart of my missed appointments. It felt less like an attempt to understand and more like an effort to reinforce guilt. That approach isn't helpful, it adds to the shame and makes it even harder to access care. Experiences like this are exactly why many neurodivergent people avoid healthcare altogether. It becomes easier to avoid appointments than to face anxiety, shame, and financial penalties. I don't believe this is about bad intent, but it reflects a system that prioritizes policies and revenue over patient-centered care and basic compassion. After more than a decade as a loyal patient, and bringing multiple family members to this practice, I expected more understanding and professionalism. Because of this experience, I will be moving my care, along with my family's care, to a different provider. I hope this practice reflects on how it communicates with and supports patients, especially those with anxiety, autism, or other neurodivergent needs. No patient should be made to feel this way while seeking care

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Pecan Park Family Dentistry
Pecan Park Family Dentistry
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12 Oaks Integrative Dentistry - generaldentistry - Updated June 2026

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