They did the oil change, but they almost messed up the car by tightening the cap too much. Also I…read morewas over charged for a cabin filter change they upsold despite being promised a discount, and when I went to get the car checked months later it was revealed it was put in wrong and forced in the wrong way. I called the manager to resolve it and he denied a refund.

If you need your oil changed in a hurry this is the place to go. The staff treats you like you've…read morebeen a customer forever. The cost is very fair and they work very quickly and efficiently. But not only that, they do other checks on your vehicle that you might not think of. The put the correct air pressure in the tires and cleaned the windows. When you get your car back you can rest assured your ready to go. I will definitely be back when the car needs service. Good people, great services. Now I'm ready for my holiday road trip.

We have been coming to Jersey Auto since 2008. We have always been looked after very well. In the…read moreearly days we went to other auto shops and we were just another number but with Jersey Auto we are people and get treated like old friends. Front desk is always accommodating and currently Derek fits me in whenever I have a problem with my car. I'm sure if you shopped around you may find cheaper on some repairs and maybe not but for me the reliability is what counts. Eric absolutely always has my back, will go above and beyond to make sure I know what's wrong with my car and what he can do to fix it. There's never any pressure to have work done. They tell me what I need and don't try to upsell me. That's why I keep coming back. I trust that if there was something they couldn't fix they would send me to somewhere reliable. I will keep coming back while the current admin is there. Thank you Jersey Auto.

Absolutely outrageous experience. My car broke down near this shop, and they clearly took advantage…read moreof the situation knowing I had limited options after the tow. For a basic alternator replacement and oil change on my 2014 Toyota RAV4, I was charged nearly $1,500 total. Breakdown: * Alternator replacement: $1,100 * Electrical diagnosis: $250 * Oil change: $150 After the repair, I called a Toyota dealership for comparison, and even the dealer quoted pricing that was about $500 less than what I paid here. The pricing felt extremely excessive and predatory, especially for someone stranded with a broken-down car. I strongly recommend getting multiple quotes before authorizing repairs at this shop. I can provide the full receipts and invoice breakdown if needed.

This is same review I left on Google, but overall takeaway, Mike is my new go to mechanic for…read morerepairs and maintenance. All I can say is wow! Mike gave the best price for front and rear brakes and rotors, and came to me to do the job!!! Mike is very easy going to work with, and made sure I was satisfied. Definitely will be using Honest Auto for repairs and maintenance going forward.

He is a mobile service and he comes to you! You don't have…read moreto leave it at the repair shop and find a way home. In about 90 minutes he fixed a problem that my other place didn't do in a week. Thanks Mike!

Jaime and his technicians here are so professional and swift in their work. I had to come here…read moreseveral times for problems with my tires and they were able to fix it every time. Their pricing is reasonable and Jaime tries his best to find the best deals for you if you're in need of new parts. I'd definitely go back to them again for all of my car needs!

Lovely family business. Great service. Reasonable price. Comfy waiting room with coffee bar and…read moresnacks. After a bunch of other places closer to our new home couldn't, Jamie squeezed me in two days before Thanksgiving. I'll be going back!

Steve is the best you'll find. Honest, fair and as a bonus just has a wonderful personality. Their…read moreshop is impeccably neat too! I had my sons car (BMW) towed in on Thursday, on Friday Steve gave me the news, engine was shot. I opted not to repair it. The customer service, the troubleshooting he did to try to help me and the simple fact that he wasn't trying to pressure me into the repair just to make the money won me over. And no fee for diagnosing the car. Plus he offered to inspect any vehicle I buy before I make the purchase. Just a good guy serving the community in an honest, fair way. Go meet him, look at the testimonials on the wall of the quality work he does. I was referred to him by a friend and she was spot on with him. She's very particular with her foreign cars, I knew he would be good but he in fact is just great.

I had a great experience with Mr Steve from Gibraltar Auto repair. He worked on my car and I…read morereally appreciated the quality of work they did in my Honda truck muffler. He's very honest straight forward. I really recommend Gibraltar auto repair Thank you very much!!!

My husband and I were stranded in Brunswick this past Sunday due to a flat tire on our rental car…read more We had been back and forth with the rental company for almost 4 hours, when we finally decided to take matters into our own hands and went across the street to Mr. Tire. Long story short, we replaced our rentals tire here and went about our day. But we wanted to take the time to give a shout out to Daniel and Hayden who helped us out that day. From the minute we called them , they were friendly and polite. Upon arrival they were so friendly and helpful to us. It was so nice to get a sense of relief from them after such a long stressful day. They even played the Raider game for us after we told them we missed the game in Philly due to our situation. They both were amazing to us and just wanted to give them a shout out. Quick service as well!

My husband took my car there for oil change with a Groupon for 69.99. The receipt was a bunch of…read moregobblety gook and he wound up getting charged an additional $25.00 with no real logic behind it. Not happy with them at all He was there over 3 hours too!!!!

Very unprofessional customer communication. Customer is advised not to talk mechanics though…read moremechanics are people of expertise not the reception people. A basic oil change service question, the owner didnt wanna answer or ask the mechanic himself. I can see how the mechanics themselves are treated by the owner and they not allowed to talk to the customer. You not allowed to enter where your car is being worked on, a purely scam tactic to keep the customer hidden from whats being done on your car. My first and last time coming to them. Dont recommend anyone.

First time - the estimates are reasonable, service is good and nice behavior/customer service from…read moreAnju. I recommend this place and I will bring my car here for future maintenance. I got the brakes done and the sensor for the engine lights.

I dropped off my car at the North Brunswick, NJ Pep Boys location on a Monday at 11:30 AM for an…read moreoil change. Previously, about two months ago, I had my rear brake shocks replaced at this location, but they had been acting up recently, so I requested they be inspected as well. After waiting for hours without any updates, I called the shop and was assured the service would be completed by closing time. However, an hour before closing, I was informed that the work would not be finished until the next day at 10 AM. When I arrived the following day at 10:40 AM--40 minutes past the promised time--neither the oil change nor the brake inspection had been completed. What made it even worse, was how the staff seemed to be joking around while I waited on line, and not taking what they were doing seriously. A complete lack of professionalism. Additionally, I noticed multiple car keys left unattended on a desk, posing a significant security risk. This lack of professionalism and declining service quality has convinced me never to return to this Pep Boys location. Legitimately, they are the worst.

I called pep boys this morning with a tail light that needed a bulb change. I was told to come in…read moreand that they could help right away. I was surprised but thankful that my issue was resolved so quickly, within minutes . Thankful the gentlemen helped me and didn't try to charge me an arm and leg.

Very fast paced, José was helpful and educated me on my car issues . He's GREAT…read more Clean place friendly energy.

I have been a Mavis customer for the past three years and have had multiple services done on my…read morecars at your Somerset location. On 11/19/2025, between 3:30 PM and 4:00 PM, I brought in my 2007 Honda because it was pulling strongly to one side. If I let go of the steering wheel even for a second, the car would drift toward the sidewalk, making it a serious safety issue. When I arrived, Jose (name provided by Eddie) took my keys and had a mechanic inspect the vehicle. After the inspection, Jose called me inside and told me that everything was fine with my vehicle and that all I needed was four new tires. I knew this was not accurate because worn tires alone do not normally cause such a severe pull. I asked the mechanic who inspected my car whether installing new tires would fix the issue, and he immediately disagreed. He pointed out additional problems with the tie rods and other components, confirming that the vehicle had more significant issues. When Jose overheard this conversation, he became aggressive and said, "You need fucking tires. I told you. you Don't follow recommendations." He then walked away, ignoring me. I asked for the manager, and Eddie stated that he is the manager. When I asked Eddie for a cost estimate for the necessary repairs, he looked at me with a smirking, dismissive expression. He stared at the computer screen and began mumbling, pretending to be professional while clearly gaslighting me. His behavior was extremely unsettling--something I have never experienced at Mavis before. Eddie never provided a cost breakdown. I asked him why he was behaving this way when all I wanted was to have my car properly diagnosed and repaired. I also made it clear that I had no issue purchasing new tires as long as the main safety problem was addressed first. Eddie responded by saying, "I make a lot of money. I don't need more business." This statement was alarming and completely unprofessional. At that moment, it became clear that neither Eddie nor Jose had any concern for customer safety, ethical conduct, or even the business's reputation. Their actions were not just unprofessional--they were parasitical, showing a complete lack of morals, accountability, or respect. Based on their conduct, it is clear that these two employees cannot be trusted, and they should not be allowed to interact with customers inside the garage area under any circumstances. Their behavior raises serious concerns regarding honesty, safety, and proper oversight.

This location happens to have the lowest stars of all the Jiffy Lubes in my area. I can definitely…read moresee why and will not be returning. I've given them several chances and they have on multiple occasions given some sort of issue. - They have broken my oil plug and when I went to another location Jiffy Lufor my next oil change they said they it had to be replaced but I had to pay for it because it was an issue at another location and could not be verified - They replaced my air cabin filter but somehow put it in all scrunched up and it was making weird noises an was not filtering correctly - Came in during the Black Friday deal for an oil change, they confirmed the $25 with the coupon but then only give $15 off. Stopped back in to resolve it and was told a manager wasn't in and was told to call him. Finally got a hold of the manager weeks later and was given a rude comment "yeah not a big deal, it's $10 if you want to come in for $10 that's fine". It's not about the price, it's about the principle. Be apologetic about the your mistakes and don't try to belittle the customer. Realistically it's not about the $10 but we wouldn't have came in during the sale if we weren't going to get the sale price. It's annoying to have to go BACK in to resolve an issue the caused. When we came for the refund they did give it and didn't cause much more of an issue but this is going to be the last time we visit this location.

Oil change was fine, but the service person came out to show me a filthy air filter, claiming it…read morewas mine, in order to convince me to replace it. I declined and checked my filter when I got home; it was fine. He must keep that filthy one around for effect. Not cool.