This place serves amazing Italian ice, but this week's lineup of Italian ice specifically, the watermelon tastes exactly like a piña colada. I am outraged at this and I would like a new Italian ice that actually tastes like watermelon pretty good though read more

Friendly service when you arrive to order window. They were still in process of training when we came, so be patient as they opened recently. Manager was great with communication and service. Tables outside were clean, no sign of any melted ice cream from previous visits, that's a plus as no one likes to be limited on seating with messy table tops and seating area, thank you! Ice cream was delicious, thick and creamy! read more

Bruster's Real Ice Cream - Desserts Near Me - Mesa, Arizona

We have a new option for ice cream now in NE Mesa. For such a small space I appreciated that they not only have a drive-thru but they've put in about seven tables and three benches for people to sit and enjoy their ice cream after purchasing. My appetite was small so I ordered the kid's scoop for $4.99. (Black Cherry) My family both ordered small cups. I liked my ice cream choice but their portions are on the less generous side. I saw that for $1.00 more I could just do the small cup which would be two scoops and would feel like a better deal for the money. I'll definitely do that next time even if I'm not hungry. Bruster's offers a good variety of flavors to choose from including some no sugar added and non-dairy flavors. Everyone in your party can probably find what they're looking for. read more

Bruster's Real Ice Cream - Black Cherry (Kid's scoop) - Desserts Near Me - Mesa, Arizona

Nevin greeted me with a smile right away and offered samples, which made the whole experience feel welcoming from the start. He even gave out coupons for next time and there will definitely be a next time. If you are looking to indulge in decadent ice cream check out Bruster's . They serve premium ice cream, baked waffle cones made fresh on site daily, and a rotating selection of 24 flavors. They also have great options for different dietary needs, including sugar-free, fat-free, non-dairy choices, and refreshing sorbets. I ordered both the cinnamon and the coffee flavorers. They arw rich, creamy, and full of bold flavor--definitely on the decadent side, with that "extra" quality that makes each bite feel like a treat. The only drawback and the reason I'm giving 4 stars instead of 5, is the setup. It's walk-up or drive-through only. There is a large shaded patio, which helps, but in the summer heat it can still be a bit too hot to comfortably sit and enjoy your ice cream. Overall, a great spot for high-quality, indulgent ice cream with fair prices just be prepared to take it to go on really hot days. read more

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my sister had vanilla ice cream and I had a tiramisu shake, we only had a little bit before we were turned into writhing bugs and debilitated with severe stomach pains. tasted solid but the aftermath was mentally scarring with the bloating and gas and agony also service was okay, nothing to write home about and there was a lil decor here and there that gave me a chuckle cool rock tho :-) read more

food great Service great and just delicious Ice Cream I wish they had knowledge if the ice cream was GF read more

What can I say other than totally Awesome...!!! Alexandria, Marty, Ivan 'rule'... very polite, personable, courteous and professional... a very fun experience... Aloha Nuí Loa... read more

Bruster's Real Ice Cream - Desserts Near Me - Mesa, Arizona

Cam, really took care of our family and made our experience memorable and the ice cream was great. We will definitely be back. Thanks Cam

Amazing Ice cream and friendly staff! Thank you Alexandria for the awesome and swift experience will be coming back (: love the drive thru! read more

Bruster's Real Ice Cream - Butter pecan - Desserts Near Me - Mesa, Arizona

First time trying this place and it was pretty good. Seemed like only one person was working the drive thru and walk up so it kind of took a while to order. I also had picked out 2 flavors for my 2 scoops and didn't realize until I got back in my car that I only got one of the flavors. I didn't have time to go back and request the other flavor but also not a big deal. The ice cream overall was really good. I got the peanut butter buckeye. read more

Bruster's Real Ice Cream - Menu - Desserts Near Me - Mesa, Arizona

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1st timers here! The ice cream flavors were so good. (Choc chip cookie dough, black cherry choc chunk, chocolate, sugar free coffee & cinnamon) Service: Kayden was very friendly, helped us with picking flavors and a positive attitude. The place was very clean. We visited on the 4th of July. Will definitely be back! read more

I love Bruster's! I have a problem with the sizes of the scoops at this location. It's worth driving to the sister location for the value of what you're paying. read more

Bruster's Real Ice Cream - Tiny scoops - Desserts Near Me - Mesa, Arizona

Was passing by and saw this cute painted on the building! Definitely got my attention! My husband and I had to try it out! Fresh new ocean place for us! He got the hot fudge brownie sundae and I got a scoop of butter pecan.. Super friendly at the window, and menu was great, to many options! Huge Sunday and waw the super fresh great ice cream! We both loved it and will be back! I definitely recommend this place for sure!! read more

We are so excited Bruster's is in our neighborhood. Every flavor we tried so far has been really good and high quality. If you're gonna cheat on your diet, do it right. This is the place to come for a good ice cream fix. Kayden served us today and was super nice. read more

Stopped at store to buy cones for Grand Kids on a Friday at 8pm, Only one window open with customer trying samples for about 10 min. As Costco Store closed line got longer no attempt to open another window as employees inside were standing around talking. After waiting 10 more minutes decided to leave worst run place since line had not moved since 1st customer was still trying samples. read more

I am so glad that Bruster's ice cream is near me. It is delicious and i love that they have an oatmeal ice cream. The waffle cone was fresh, crispy and delicious. It is nicely situated near the Costco. There is a drive through and also an outside seating area. I am definitely returning to try the rest of the flavors. The customer service was excellent! I believe her name was Stephy. She was so helpful and i did not feel rushed while asking questions and making my decision. read more

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Alexandra is awesome!! And the girl who was scooping the ice cream I can't remember her name. Thanks for letting me know about the 4th of July sale! read more

Absolutely Repeatable ‼ Hey! It's ice cream! Just stop or drive thru and get some amazing ice cream! Loved it‼ read more

Bruster's Real Ice Cream - Fudge Brownie Sundae - Desserts Near Me - Mesa, Arizona

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Alexandra was super sweet, helpful, and got us our order super quick. The icecream is very good quality definitely recommend.

Quick and caring service, wonderful ice cream--may be the best. Shaded patio with seating and misters. Pet friendly, even offer 'pup cups' on request. read more

Kayden is a great server. He greeted us kindly, explained our options, a quickly filled our order. The ice cream was delicious.

Great ice cream! Kayden was very helpful and professional. He told us about the 4th of July special. Enjoyed eating our ice cream under the misters. We will be back! read more

Alexandra is the best!! We love Bruster's! It's our new favorite place! :) Alexandra is the sweetest. We love going when she's working!

Got here at 7:45pm. We were asked to order on the website. Great fine. No big deal. Did it. Ordered at 8:00. Then there system started working again. Other people ordered in line. Waited, Waited, Waited. Went to the windows to ask my order. Said, yep we have it. Waited over 30 minutes for a couple of scoops of ice cream. A Oh and by the way, everyone that ordered at the window got there ice cream including 20 cars that went to the drive thru. And all they could say is, we're sorry. Didn't put spoons in the bag. Went to the counter, all the workers stared for a couple minutes before actually helping us as they eat and talk. Real professional. read more

Young man behind counter super sweet. I've come here several times and it' always been good. Tonight went with friend and we got are usual. I ordered my chocolate 1 scoop dish and didn't even get a full scoop. I didn't think to take a picture but both of us didn't even feel the bottom on the dish. So disappointed. read more

Ehh...I've been here twice the first time was great and the portions were great, maybe it was because the franchise owner was on site and interacting with guests. Tonight was a different story, measley portions, the staff told us that their scanner wasn't working and when we tried to pay the cashier accused my mom of not have $13 on her card to pay for the ice cream- when we tapped it a second time, surprise surprise it worked. No apology or acknowledgment of rudeness. read more

First timer! The ice cream was fantastic! Service was fast. It's close to my work so that can be dangerous! LOL!!

when I came to this brusters location Kayden was very nice and helpful made my first experience wonderful

Delicious fresh waffles cones and generous scoops of yummy ice cream! Handy new location next to a Costco and Starbucks in Mesa.

SO DISAPPOINTED! We were served a nice size small ice cream at their grand opening. Returned a few weeks later ordered a small cone and the ice cream wasn't even down inside the cone and skimpy on the top for $7! Greatly disappointed. We were so excited to go back. Handels in Gilbert is more consistent and also homemade. read more

I've had wonderful experiences at Bruster's... in California. I've been itching to visit the ones out here and raved about it to my family. Tonight, I called to see if I could order a cake with 45 hours notice (instead of the 48 they request online.) The young lady I spoke to was the go-between for myself and her manager; however, I could hear the manager. The manager was quite rude, curt, dismissive, and uninterested. The young lady did try to find a solution with the pre-made pies they had on hand but honestly the manager's behavior was very off-putting. I'm going to Dairy Queen instead (and it's cheaper.) Additionally, if you want a cake, no guarantees even with notice. Their decorator is out all weekend. read more

Super good ice cream! Have gone 3 times, tried 6 flavors (2 scoops in a small cup), all were delicious! The stand-out for me was the chocolate raspberry cheesecake. The big chunks of graham cracker crust were amazing. read more

The wife and I tried Bruster's today for the first time and it is awesome! Not only was the ice cream absolutely delicious, definitely better than Hansel's and Andy's (I am aware Andy's does frozen custard), it far more reasonable in price, and they give a killer military/first responder discount. For the record I got a small (two scoops) of Go Bananas (I could eat this every day) and Scotchy Pecan. Go try this place so we don't lose it. read more

I've been here a few times. I've had the pistachio ice cream, the chocolate chip, and butter pecan. Each of those were and are amazing. But their butter pecan has me in a choke hold and I crave it. The service is always amazing and pleasant. Truly delicious ice cream read more

My husband and I love Bruster's! We have been going here for a sweet treat since they opened about once to twice a week, it is just that good. They have an amazing rotation of flavors! We love the Graham Central Station and the Turtle Cheesecake flavor! They even have the most adorable pup sundaes for our sweet puppy. The staff here is always super nice and welcoming. We will definitely bring coming back as we have been! read more

OMG, kill me. The kid on the squawk box sits there and says "What?! What?! what? "Huh?!" "Huh?!, he seemed completely in shock when I asked him for a cup/bowl...and kept repeating "cup? bowl? Cup? Bowl? takes forever.....then ends up not adding my one topping and when we asked him if he put the topping in he throws a bunch in a cup and says "here!", forgets my husband ingredients for a banana split. After that he says thanks, bye while I'm holding out my debit card because I hadn't paid yet, and he partially shuts the window, opens it again and says "oh, I didn't charge you yet?" . Haven't had the ice cream yet because I'm still completely dumbfounded and the nightmare of ordering. I will update for the taste of the ice cream. I won't be back. If you go you might want to wait out this round of employees and give it 6 months. It was painful Ok, update on the ice cream. The double chocolate chunk actually tastes burned if you can believe that. Ice cream tasting burned can't be good. I threw out the last half Zero stars if you ask me. All for $17 for a banana split and medium cup of ice cream with one topping...pass read more

Great service and my banana split was amazing! You order at the window and all seating is outside, but they have a nice set-up with heaters since it was chilly out. read more

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Everything tastes amazing. It is so fresh and flavorful in every bite. The people work hard and are so accommodating to each order. The style of the place is cute and fun to be at, easy to sit there and enjoy or run through the drive through and enjoy the sweet treats at home. I highly recommend coming here. read more

Love love love this location!! The owner and the workers are amazing!! Come down and try it!

They had great and friendly service, while being very informative about their selections with taste tests optional. The thickness of the ice cream is akin to custard with it being of good quality. I had a Medium strawberry shake which starts with vanilla and adds a lot of fresh strawberry's which kinda could be compared to a sonic shake but much better quality. Lastly they have metallic circular benches with mist fans for a hot summer making it a good place to hang out and talk or go out on a date. 10-10 am coming back again. read more