I dropped my laptop and sent it in and they fixed my banged-up laptop within a day! Im impressed…read moreabout the speed and quality of their repair!

This is around the corner from my house and what a blessing. We've been here a few times now and…read moreevery time and everyone we have served us has been amazing. They have always given us honest answers. They do both computers and phones here. Please come and support them.

First time coming to HB Computers and it was a wonderful experience. I was looking around for a…read morereasonable price to fix my PC after I accidentally deleted some drivers. They were super helpful from the start. Did a full diagnostic to figure out the issue, reinstalled Windows, updated everything, and even cleaned my device while I was there -- that was a nice plus I didn't expect. I also asked about missing bolts for my PC case and they actually took the time to look for some at the store for me. Most places wouldn't bother. Pricing was fair: paid a diagnostic fee to find the problem, then $130 to fix everything. Other shops quoted me way higher just to look at it. No upselling, just honest work. Highly recommend if you're in HB. I'll definitely be back for any computer issues.

Love these guys they did a great job on my Apple computer very knowledgeable. Can't go wrong going…read morethere. Keep up the great work guys. You have a great business there.

Did a Yelp search for cracked iPhone screen repair and Matt responded immediately. Quoted me a…read moreprice and dates and times of availability. Went in a few days later and he took a couple of hours. The quote was a little different based on seeing my screen and offering to put on a screen protector afterwards. Happy with the service. Would recommend.

Matt is very knowledgeable, helpful, and honest. I come to him for all MacBook issues.read more

Super reliable! Since my company's IT department could not fix my computer issue, I contacted him…read more He was able to fix it and my company paid for his service.

Jonathan has been working on our computers for many years and has always been excellent. He is…read morefriendly, knowledgeable and efficient, and we don't know what we would do without him. Thank you, Jonathan!

Was looking to have a forensics done on a crashed hard drive and ended up with a screaming…read moregaming-level build. KA at ICP has a new believer in me. So professional yet personal and efficient. We talked about my needs as a photographer first. He built me a shopping list, then built my dream PC with a heavy slant on AI. Saved me hundreds of $$. and I know more about the internals of my PC than I could ever have. Couldn't be happier. Forget the nerds and the geek squads, go to KA at ICP. https://www.instagram.com/reel/DInKHS8p2LN/?utm_source=ig_web_copy_link&igsh=MzRlODBiNWFlZA==

Ignite computer, professionals rebuilt, which I thought was a dead computer for my son and saved me…read morea lot of money and headache. He replaced a few components now the computer is 10 times faster in real life. He also helped me comfort from one laptop to another very well experience with any programs, Photoshop in Lightroom. His prices are fair and returns work quickly.

Quick, easy, and reasonably priced screen replacement on my iPhone. Looks like they work on mostly…read morecomputers, but were able to help me out. Much appreciated!

The flashlight & camera crapped out on my Iphone 14, so I dropped by HB Laptops to get a quote. I…read morefound out Rex from Fryed Phones was no longer around, so Jack helped me out. Jack is so honest he told me it would take a day or so for the parts to come in, and asked me to return on Mon. He didn't want me to be w/o my phone unnecessarily. I returned on Mon, and Jack repaired my phone 1 hr ahead of schedule. He also offered me a cash discount. I thought the price for service rendered was very fair. I'm glad that an honest businessman like Jack is in our neighborhood. I would rather support a small biz like HB Laptops vs going to Apple Genius Bar, and giving more money to Apple.

Very professional and efficient . I was really impressed…read morewith the prompt response when I contacted the company . Very satisfied with the final result .

We never asked for free service calls. We called you to tell you about a problem with the computer…read moreyou sold us, and wanted to get service call set up. But since you never called back as promised, how were we to know. You could at least have said that service wasn't included in the sale of your refurbished computer and we could have worked with you from there. But you NEVER RETURNED THE CALLS. And what does our lack of computer knowledge have to do with you not returning calls or informing us of your service call charges???

as all ps4 tend to do, mine would frequently try to take flight. This is no longer the case,…read morefriendly staff and quick service. 10/10

Terrible customer service, poor communication, and a complete waste of my time…read more I dropped off my Lenovo laptop on August 19, 2026 to have the hinge repaired. My receipt says "Tomorrow" for pickup, meaning I was told it would be ready on August 20. I couldn't make it on the 20th, so I came on August 21, giving him an extra day. When I handed Nick my receipt, he started scrambling around looking for my laptop and then asked me to give him another 10-15 minutes to fix it. Clearly, the laptop was not ready as promised. He also could not find my charging cord at first and had to look around multiple times before locating it. When he put the laptop back together, it was poorly assembled with visible gaps and open spaces. Nick told me it still needed to be glued and asked me to come back AGAIN later that day. I told him I live far away and could not keep making trips back and forth. Nick then gave me another option: he said he would finish the laptop and personally leave it with the tailor lady in the store so I could pick it up from her. He was very specific about this arrangement and even clearly told me that the tailor lady only accepts cash or Zelle and does not accept cards. Based on how detailed his instructions were, I had every reason to believe my laptop would actually be left with her as promised. I came back on August 22 specifically to pick up my laptop from the tailor lady. She told me Nick never gave her my laptop. So now I have made multiple unnecessary trips, spent time and gas driving back and forth, followed Nick's exact pickup instructions, and I STILL do not have my laptop. I was told I now have to come back AGAIN on Monday when Nick returns. This entire experience has been extremely frustrating and unprofessional. Nick has repeatedly told me something would be done and then failed to follow through. What should have been a simple hinge repair has turned into a poorly assembled laptop, a temporarily misplaced charging cord, multiple wasted trips, and repeated promises that were not kept. I will update this review after Monday to document whether my laptop is finally repaired properly and returned to me. Update 8/25/26: I was finally able to pick up my laptop today. Nick called me Monday to let me know it was ready and apologized for everything that happened. When I picked it up, Nick also acknowledged that a piece near the hinge had been lost during the repair, so unfortunately my laptop was returned with that piece missing. He gave me a discount because of the missing piece and all of the miscommunication. I do appreciate that Nick took responsibility, apologized, and adjusted the price. However, I'm still disappointed that after everything I went through to get the hinge repaired, I received my laptop back with one of its original pieces missing. The discount was appreciated, but I would have preferred to have my laptop returned complete and not have gone through so many unnecessary trips and delays in the first place.

I ran into some issues with my home network and thought I could handle it myself--until I hit a…read morewall. That's when I found Brandon at LB Computer Help, and I'm so glad I did! I submitted a request through their website and followed up with a phone call in the morning. Brandon answered right away, was friendly and professional, and already had my request pulled up. He was able to come out the same day, on my schedule, even though it was late in the day. He kept me updated on his arrival and showed up right on time--calm, focused, and respectful of my home. He got straight to work and resolved the network issue quickly and effectively. What really stood out was his approach. He didn't just fix the problem--he explained what he was doing, taught me a few helpful tips, and validated the things I had done right with just a few adjustments. He took the time to answer all my questions thoroughly and never made me feel rushed. He was also very fairly priced. Outstanding service from start to finish. Highly recommend Brandon and LB Computer Help!

Brandon reached out to me with questions prior to giving me an estimate. He was very thorough…read moreprofessional with his response and explaining the answers to my dumb questions. He clearly knows his stuff when it comes to computers. He spent a significant amount of time and waited patiently as I attempted to navigate my broken computer so he could give me the correct diagnosis. Will definitely be using him in the future.

I had a great experience at Computer World HB. I really enjoyed working with Omar and team on…read moreselling my computer that was no longer a fit for my workflow. I will be back working with these guys soon. Great work!!

** READ THE NEGATIVE REVIEWS **…read more This company is very clearly buying reviews on Yelp and Google... These guys are snakes like others have pointed out. They are selling products that are not legal to be sold and they are misleading consumers into purchasing "custom built" computers. The computers are all under 1 volume Windows license and ripe with used motherboards and lazy cable management. The moment you walk out of the store they can shut down your windows license so they can apply it to another machine and scam another person. Luckily, my license lasted for a few months before they did this to me. When I contacted Windows they advised me what this shop is doing. Avoid them, its not worth the headache. Also, just in case you were curious how they responded when I reached out to them regarding what had happened with my license below is the response I got FROM THEM. I will also be putting proof that it came from their email. NOTICE THAT MANY OF THE 5 STAR REVIEWS ARE BRAND NEW ACCOUNTS EDIT: I received a message (see below) very shortly after posting this review threatening me to remove the post or they are going to show up at my house and smash my car windows... at least now I know exactly who to point to if anything happens to my vehicles... maybe change the city you're in next time before sending threatening messages.. for computer guys they really do not know how the internet works do they?