I really like this location. They are usually pretty busy, but they always have good and quick…read moreservice. I did a mobile order and picked it up curbside. I was craving a snack wrap. When I arrived, the food came out hot with fresh fries. It came out within 2 minutes of me pulling up. The attendant was also very courteous and made sure my order was correct. I definitely will be using mobile pick up more often.

The service here is terrible. I've been a few times, and each time there is always a problem of…read moresome kind. I own a house nearby, but I live in Texas. I stay at the house when I fly back to see family, and occasionally decide to stop at McDonald's. On November 11, 2025, I stopped after I landed and went through the drive through. Perhaps I misheard what was happening, but the employee running the drive through kept asking questions I wasn't sure I needed to answer. When I asked for clarity, she became incredibly upset, repeated unrelated parts of the conversation to me, and then screamed "OH MY GOD" to me when I was confused. It was incredibly unprofessional, rude, and not customer service forward. I was put off by the whole experience, I will actively avoid this location as well as tell others to avoid it, and I hope the customer service is rectified. Until the employees are held to a higher standard and trained better, this will be the worst McDonald's I've ever been to. The interior was already closed, and it was myself and another customer in the drive through, they weren't busy, they were bored, and my experience suffered because of it. 1/10, someone needs to be retrained and reprimanded. And if you want McDonald's then you should drive somewhere they actually care. This location would rather see you spend money elsewhere, apparently.

My parents was I ordered a BLT they did not put no tomato on my sandwich. Had good service a…read morewonderful lady at the drive-through window. Everything was good up until I tried to eat my sandwich with no tomato.

Food is fresh. Lady in the window was nice. My only positives today…read more I ordered the dinner because I wanted more fries. Ordered double fries, but this is clearly the same amount of fries you would get in a snack. Smh. Irritated with fast food restaurants not doing their job properly

I always stop here for my first meal whenever I'm in town. I ordered the "sweet & spicy bacon…read moreburger and it delicious. The service was quick and friendly especially with so many people ordering after the BAMA football game.

I stood by the online order pickup counter for close to 10 minutes waiting for them to bring out my…read moreorder. Multiple employees walked by and never said one word, no "can I help you?" or "your order will be right out." Finally I went to the register and asked the guy. He goes to the back, the manager points to where my order had been sitting on a shelf, and he bags it up and brings it out. Never again. Will go to CFA next time where the staff have people skills.

Easy sonic experience which is 5x better than most in this city. Girl had some nice heelies on.read more

This location has been slowly going downhill in customer service. Recently, I took my son and he…read moreordered a caramel shake and I had a cold brew iced coffee. His shake had no flavor other than vanilla. I emailed support and never got a resolution. Today I went and ordered 2 chocolate fudge sundaes and a French vanilla cold brew coffee. Take a look for yourself .. these hot fudge sundaes are missing the cherry on top and for $2.19, you would think they would at least fill the cup with ice cream. I would not recommend this location.

Came to get some whole wings to go with sides that we had at home. They don't have the cost of…read morewhole wings only listed. Turns out, 15 whole wings only was $26. A bit steep in my opinion but I carried on. The wings were small to medium size. They were cooked golden and crispy. I really like the food here. It's always correct and cooked fresh. But I'll stick to the combo specials from now on, since they offer more bang for the buck! Oh, and there is no sitting inside. Food is to go or pickup only.

I always enjoy my visits here. The staff is friendly and the food is always fresh. The wait is very…read moreminimal and they have great combo deals. During my last visit, I ordered the 10 piece lemon pepper wings combo. I have always found that it is better to order the combos here, because you get a better value than just ordering the items separately. There were a few people ahead of me when I stopped in and I waited no longer than 3 minutes to place my order. Although there were about four or five people ahead of me, I was still in and out in less than 15 minutes. The staff is always helpful and I never feel rushed to place my order. They also open it, so that you can check it before you leave. If you want good wings at a good value, I highly recommend making a quick stop here. They can get really busy at times, but they are usually pretty quick and the restaurant is always clean. I have noticed that since opening back up after the pandemic, you can no longer sit inside and eat. The tables and chairs have been removed. So you can only pick up your order. This is just something to note in the even that you have visited pre-pandemic when they had chairs and tables. Those are gone now. So expect to have to a to go order.

Stopped here to pick up a cold drink. Ordered the strawberry lemonade. Pretty good drink, cashiers…read morewere pleasant. I went through the drive through so I can't comment on the inside of the business nor the ambiance.

The employees at this location are always very courteous and friendly. The food always comes to the…read morecounter fresh and hot and the dining area and restrooms are always clean.

Absolutely delicious and vibrant! We stopped in on a beautiful spring Sunday afternoon to grab a…read morebite before we got our day going. We had been saying we were gonna try it, but wasn't sure about it. I'm angry at myself for not going for this SOONER. I had the Joyland burger with fries, wifey had the egg, cheese, and bacon syrup infused biscuit with the chicken on a stick (Dipstick) with hot honey sauce. Everything was absolutely amazing. There was no "dragging, greasy" feeling afterwards which is important to us -- everything was fresh. The dipstick was as tender and delicious as could be. The burger is one of the best in Birmingham, if not THE best I've had. And the ECB biscuit was a 5/5 as well. We will be back. Service was fantastic as well as the colorful theme inside.

The burgers and chicken nuggets were very good. We had 2 children and 5 adults in our party. Both…read morethe curly fries and crinkle cut fries were also very good. This is a very casual place good for both families and all others who enjoy a good burger place. The prices are reasonable and there is also a full bar! The crew that work there are excellent and very friendly. You can tell it's truly a team effort by the way they work together!! It's worth trying out and we come whenever we are in that part of town!!

I've been to Birmingham a few times and never explored their local food options and decided to…read morechange that. Eugene's has really good reviews so I made this my first stop. And good thing I did! I looked at the menu and honestly wanted to order everything cause it all sounds good. I don't eat much so I went with the two piece chicken tenders kids meal. The lady who took my order said they have a regular chicken tenders meal but I said I wanted the kids meal cause I don't eat a lot. She then said "It's the same amount of food." which, ok cool, but I don't think that should be said cause they can lose out on money. Just my opinion. And FYI, I very often get kids meals cause I really don't eat a lot. Not trying to save money or anything. The meal came with two chicken tenders, sauce, fries and a drink. Fries were good. Nothing to complain about. Those tenders tho.....YUM!!! So much flavor. And the ranch I got with it....yes! Not sure when I'll be in Birmingham again but I will 100% go back and try other items!

A huge disappointment…read more I'd always imagined that fried chicken in the South was better than fried chicken in Omaha. Wrong! The fried chicken at Tracks and Surfside Club is way better than at Eugene's. The cole slaw is also better. My girlfriend is a native of Alabama and she was no fan either. She thought her chicken was tough. I got two different styles of beer and they were tasteless. I might as well ordered a Bud Light. And, of course, the music was way too loud.