It was great when I was a paying customer. I have tried getting a hold to reinstate our account…read morethis year and their customer service is really poor. Multiple unreturned emails. Moving on to the gym next door instead.

Oh my, what a workout! I've had drastic changes physically and mentally in only a couple of months…read more Not only that but it's a lot of fun! The staff is outstanding, attentive and knowledgable.

Do you enjoy the smell of sweat and using dirty/broken equipment? Then this is the gym for you!…read moreWant a guest pass? That'll be $20 for one day, please! The first thing you'll receive upon entering this "gym" is a slap in the face by the overwhelming stench of sweaty balls and old leather. Walk a little further and you'll meet their staff, they're great too! Relentless attitude, scoffs, and you're definitely on your own if you need to find anything because they sure won't help you! You need dumbbells? Well you're in luck because now you get to go on a hunt to find the right ones because none of them are in order, or even there at all. It's as if they're trying to say, "Hey, while you're working out your muscles, you might as well work out your brain too!" If you get off on sitting on cracked and worn leather benches then this is definitely the gym you're looking for. Not a single bench is without a rip, crack, or stain! There's even some leftover "seasoning" from the last person who used it, because God forbid they supply you with disinfecting wipes. Let's not forget the cardio equipment. Rhythmic squeaks will lull you to sleep, peeling labels will sure get those brain muscles flexing, and sometimes they're missing handrails, because you clearly need to strengthen those stabilizing muscles! When you finally leave, you'll enjoy the lasting effects of a lighter wallet and feeling like you need a shower, and not just because you worked out.

I would sincerely recommend going to any gym in cape cod besides this one if visiting or just…read morelooking for a new gym. The manager and employees here are trained to make up rules and prices to squeeze more money out of customers. Excited for to pay only $8.88 a month for the summer? Just wait and see what requirements and fees the crew will think up for you! "Must be a local", "must pay from a checking account" were some of the better ones I got. In the end, I was cajoled into paying 40$ for a week pass. "You're getting a bargain", "We don't even have to do that," I was told. Gym experience is quite bad as well. The gym is essentially a warehouse decorated with some cheap, disorganized equipment. Smell is awful, as well.

This place is going back down hill !!! Bathrooms are dirty…read moredust everywhere! Barely even staffed

when we arrived there were 4ppl chitchatting…read more once we got noticed someone came to the desk we inquired about membership when I asked about equipment the answer we have cardio never offered to show me around the space not sure to join!!

I always drop in at Cape Cod Crossfit when I'm in town visiting my wife's family. The facility is…read moreawesome, they have tons of equipment and an incredible amount of space. I have been to huge classes where you feel like you'll never bump into anyone or run out of particular pieces of equipment which is awesome. The programming is great and the coaches are friendly, funny, and knowledgeable. Definitely drop in here if you haven't already, or join if you live close by and want to get in the best shape of your life.

I have been going to Cape Cod Crossfit for a couple of months and I love it here! The coaches and…read moreowners are very knowledgable and very friendly. I look forward to going to this gym every chance I get! I would definitely recommend this gym!

I am returning to Pilates and had my 1st private reformer training yesterday after not practicing…read morePilates for 4 years. It was a great classical Pilates training taught on excellent equipment by Olivia. The premises are clean and welcoming too. I would highly recommend.

Took my first Pilates class here and it was amazing! Very clean studio with nice equipment. I did…read morethe classical Pilates setup, but I know they have a number of other health and fitness offerings. Friendly people and a great atmosphere make this place easy to recommend.

fitness 500 is a great gym, from the beginner to the IFBB this is the gym to visit. In the summer…read moreit can be a bit crowded but I'll always get my workout in. I highly recommend visiting Fitness 500 to any one visiting the cape or a local looking for a gym.

As a long time member, Fitness 500 periodically has staffing issues when the employee that opens up…read morethe gym at 5:00 am or 6:00 am (weekend) does not show up. This leaves a dozen+ members waiting in the parking lot guessing when the doors will open or if they should go home. And honestly, things happen it's about how a business handles them that tells the story. That is where this review starts... For the 2nd time this month the person opening the gym no showed. Instead of Fitness 500 using this as an opportunity to go above and beyond or wow members they instead get defensive, testy, and full of excuses. The manager, 'L' may be a fine personal trainer but needs to spend more time learning how to speak to the public when such situations arise (this coming from a career executive who cringes when I read 'L's' emails other members share with me). Heaven forbid Fitness 500 would credit dedicated early morning members, but a simple stand at the door the next morning and proactively apologize would go a long way. Send an email, facebook post, or do something PROACTIVELY to acknowledge the frustration instead of waiting on members to contact you upset. Imagine if you wrote an email to Fitness 500 with your frustration and the next time you came in they said grab a drink from the cooler 'on us' for your trouble. THAT is customer service. THAT is wowing your customers, THAT is something memorable that members share with other members instead of people pissed off talking trash to one another about how poor Fitness 500 customer service is. And lastly.. when the owner gets involved, STOP yelling at members. Multiple members have shared this. We WANT Fitness 500 to be successful. WE WANT to have a fun gym community. Fitness 500 has every opportunity to come out shining in a unfortunate situation that seems to be reoccurring. But fails to do so each time and instead puts down members encouraging them to cancel. Nice!

I recently became a new patient at Cape Cod Rehabilitation. I wish to comment on my experience with…read moreEric , my p.t. at that location. Eric is a well trained professional who is extremely knowledgeable in his field. He understood my injury ( fracture of both kneecaps and a fractured wrist ) and provided exercises for those issues. He is very focused and direct. I like that approach! I highly recommend Eric .... 5 stars for him !

My experience was extremely negative exercises given to me actually aggravated my injury. Before…read moreany diagnostic testing the physical therapist told me that I should see their surgeon friend confident that I would need surgery. I did not require surgery. This seemed inappropriate and motivated by an ulterior profit motive. Then Cape Cod Rehabilitation does not disclose that they charge you and your health insurance for remote texting. Beware!