I chalk it up to opening weekend. Which seemed crazy because it was so packed. If you reserve through open table they text to let you know your table is ready ....multiple times we let them know my phone was dead....my fiancee offered his number but they didn't take it...and said they would for sure come find us We had 8pm reservations and were there by 750. We consistently until 9pm (at least 5 times) asked how long our wait was and were brushed off by the front staff girls, like literally just "oh soon".... I totally understand business being packed as my fiancee and I are both industry workers. But then to finally come up at 9:00 because we wanted to walk out and the girl say "I'm so sorry we texted you twice we have a table.for you now i forgot your phone died" while we literally sat in front of thr counter for an hour.....and then to wait another 10 minites........We didn't actually get seated until the manager herself seated us. I was clearly hangry and really upset but she handled things very professionally and was very apologetic.....once we actually sat everything was great.. he had the back porch tea which was great, i had the hurricane ...tangy and deliciois! ...I'd say we'd come back because the food and drinks were great. And our server was so nice. For being as crazily crowded as it was she checked up on us alot. The manager (analisa?) Recognized the issue and took care of it we probably should have just went to her continually because the two front girls had no clue what was going on. read more

I typically don't write negative reviews about restaurants/bars. Since being in the same industry I'm sympathetic to busy atmospheres and the pressure it puts on its employees. The night at Bub City started alright with ordering drinks from a blonde woman who was at the bar just right of the stage last Saturday night. We sat at a table right next to the bar. Going back to the bar for each round we ordered. The problem came when I went to place an order for food. The server i spoke to said that the high top we were at were the bars tables. So i went to the bar and spoke to the same woman. She took the order and I pointed out the high top we were at right in front of her. She gave me a reassurance it wouldn't take long. 30 mins later i popped back up to the bar to ask if everything was ok with our order. She said that it got delivered to the bar and had been sitting at the end of the bar in front of a bunch of customers for awhile. I'm not quite sure why nothing was said to me that our food had been ready. She made no attempt to hand it to me. Just pointed and made me push through a crowded group of guys to grab the plates and bring them to my table. After delivering my own food. We realized it was cold. I brought it back to the bar and pointed it out to her. She rolled her eyes and looked at me as if I was being unreasonable for asking to eat hot food. I simply said i didn't want her to refire the food, but i would just like for her to close out my tab when she got a moment. She brought my tab to me with the food still on the bill. I pointed it out and she unapologetic for still took it from me and said she would grab a manager. It eventually got fixed. I was just disappointed at the lack of customer service customer courtesy shown. I know you're busy but it doesn't hurt to say your sorry or just be polite about it. Won't ever go back gave 1 star because the music was great! read more

Not great. I've been to the one in river north and that was quite a bit better. Service didn't get the order correct, didn't apologize, didn't bring refills on drinks. The food was room temp and the flavor was not great. Gets two points for the cool vibe and music. read more

Awesome sauces, Great drinks, and fantastic staff. Ask for Mioara, great personality, and awesome service! Keep up the great work Bub City, always worth the trip! read more

Came here with my girlfriend and paid the $5.00 cover charge around 10:00p.m. was not informed that the kitchen was closed when coming here originally for the food, and not the music. Although when told kitchen was closed we saw people being served such foods as fries and what not well past 11:40 p.m. We asked if we can maybe just get appetizers but they said sorry and continued to serve other patrons food. None the less their food looked good but they seem to not be culture welcoming. read more

I've heard a lot of things about this place and decided to try it with some friends. The food was great and the recommendations made by the waitress, Miora was spot on! The beef skillet cheeseburger was awesome and very tender and the brisket mac and cheese was great. Miora was awesome and provided us with exceptional service! Will come again read more

I recently posted a review based on my experience at this bar last weekend and was told my review was too short. While in town for a work trip, I came to this establishment to have dinner and listen to the band. After spending 250.00 on dinner and another 100.00 on drinks, I went to my table to get my coat. I was then screamed at by a bunch of drunk girls for touching their jackets at our table. One of them decided to pour a full beer on my head. The waiter and staff then kicked me out instead of asking third party bystanders what actually happened. The average food was not worth the time of day. The band was great, but I recommend viewing them elsewhere. Hopefully this review lives us to Yelp standards in terms of length. read more

I have been here a few times and the food never disappoints. I am rating a two due to the absolutely pitiful excuse for service. We sat outside and were served by a male (I won't name names) He had zero personality and appeared miserable. My family and I were trying to be friendly and make conversation which was pointless. Being in the restaurant business I get everyone has bad days but at least try to put a smile on your face for the sake of the restaurant rep. I will return as I know there are great servers and bartenders that work here, however if this was my first time I would not return. read more

Had the best time!! Nicole was with out a doubt the best wateriest!! Would highly recommend her!!

I met some local friends at Bub City while I was in town for a meeting. Two of us arrived early and were seated immediately (we thought we'd have to belly up to the bar for a few minutes). Staff was pleasant and helpful, and gave us an outside seat when we asked. They also helped us move our table around a bit to make it a little less crowded as they were very busy. We ordered drinks and appetizers that arrived very quickly. The taquitos and fried pickles were delicious (especially the taquitos!), and we weren't even finished with our starters when our entrees arrived. The food was really good and the service was excellent. We sat for quite a long time after we received our check and no one ever gave us the indication that they wished we'd vacate our table. I highly recommend Bub City as a very good place to eat with really great service and a pleasant staff and environment. read more

The atmosphere was pretty fun, but the music coming from Joe's Live overwhelmed the restaurant. The bass was so loud, it was vibrating the floor and table. The food was delivered toom temperature. Ribs were dry and tough. The "famous" mac n' cheese was cold and clearly not cooked all the way through. Someone took a Creme Brule torch to the top of it to give it the appearance of being baked in a hot oven. I told the waiter that the mac n' cheese tasted like Velveeta and he proudly said, "Yes, it is." Like, that's a good thing? At a restaurant like that, I expect homemade mac n' cheese, not some out of the box Velveeta. The pulled pork was fatty and cold. Overall, the food was pretty nasty. Big disappointment. If they can't improve the quality of the food, this restaurant won't last much longer. read more

The food was ok but the service was a series of disappointments. First they took our drink orders, and came back 5 minutes later to say they were out of the beer I wanted. Ok, no big deal. When our appetizer came (brisket nachos) our waitress literally dropped the guacamole on my wife - all the guacamole fell onto my wife and then the table. Finally, I ordered the sampler tray with brisket and 2 other meats. Our waitress made a big point of saying that you ordered 2 other meats if you chose the brisket (which was an additional charge). Meals come out, no brisket for me. I mentioned to the server that I should have brisket with my sampler and he said it's not on the order. The waitress said it was on the order and then came back to say the reason it didn't come is that they ran out. I understand when you're out you're out, but it seemed a little odd that 3 other people in our group ordered brisket and got it. I asked her and she said the order was put in but they ran out. But served everyone else at the table who ordered it, and didn't mention to me that they were out of it. If she would have just apologized and said she forgot to put it on the order I would have let it go, but she didn't. And they didn't offer to even comp our appetizer after tossing guacamole on my wife and stiffing me on the brisket. It felt like they didn't really care how bad they made things. Sad things is I really like BBQ but not worth it when folks don't care what they're doing. read more

This is my first time here with my colleague, and the food (Ribs & Brisket sandwich) and drinks were AWESOME! Our waitress Lauren (Adel), and Jessica (TinaKarey) was AWESOME TOO!! read more

Mioara is my favorite waitress hands down! Came here for the food and keep coming in for Mio :) love her bunches

Beautiful day for sitting out on the patio! Found the perfect place near our hotel! Bloody Mary Bar was a plus! Great service and extensive menu! read more

Came here since they served late night food. Well it was not good. Wait staff are good and great selection of beers and whiskey. The food falls way short. Finally their own BBQ sauces are terrible. Each are in a bottle tableside. They taste like they added artificial smoke to them. Ughhh. Two stars for the band and wait staff read more

Sitting here now...food was average service is slow and the server is nice but not really attentive...Skip this place

This place is fantastic! The food is delicious and the atmosphere is fun and inviting. The wait staff could spend a little more time checking up on its guests, but they are still very helpful when going over the menu. They have wonderful recommendations. I've been here many times, and I plan on many more! read more

Had a great time tonight at bub city! Whiskey selection on point!! Gary the security guard was DA BOMB!!! Live was music was amazing. My old fashioned was to die for! read more

Been there twice in the last month and the place is a gem. Everything we've eaten has been good, especially the brisket, pulled pork and fried chicken. Staff is fast and friendly and the music is great. Maybe a little loud, but it's a bar, not fine dining. Definitely a great place to wait out Chicago traffic after picking someone up at the airport. And they validate parking. read more

This place is awesome!!! Great food, great atmosphere, and Mioara is the best EVER!!!! Give her a raise!!!! I loved her!!!!

my husband and i ate here last night and this is probably the best bbq restaurant around town! ooooooh and AMAZING drinks! we got there around 10:00 pm and weren't greeted by anyone for about 4 minutes so we just sat ourselves at the first open table we saw. this younger girl walked by our table and asked if we were seated by someone we told her that no nobody greeted is so we walked right in. she apologized and brought us a food and beverage menu and recommended the brisket mac or the the grilled chicken sandwich. our server was beyond nice he looked pretty busy but went above and beyond to make sure we were all okay. got the mac and it was amaaaazzingg! that same girl went back to our table and asked how everythin was i think she was a host- had bangs that all i know, she also told me her name but a few drinks later will cloud the mind. also the manager (clay) was persistent on going around to tables and asking the customers how everything was and if they needed anything! will definitely need to make a reservation again! read more

Always had a great meal here. Can get busy at times. Very kid friendly for dinner. Matt the Manager is great at customer service and very polite when he stopped by our table. Thanks Matt!! read more

Came here Saturday, it was very busy! Mac and cheese is really good, waitress Demetra was friendly. Plan to be back again soon!

Enjoyed our time at Bub City. Food was great and our server Lauren blew us away with her knowledge of the menu. Very great asset to your establishment. She even noticed my parking ticket and validated it. Outstanding girl. read more

We went there on a Saturday night with some friends to celebrate someone's birthday just your typical barbecue joint very overpriced for the amount of food that they give you. I would not go back bbq sauce had a very strange taste to. Everything is à la cart if you want anything else you have to pay extra. I ordered the 18 hour smoked brisket and got four small slices of brisket for 18.99 which included just coleslaw and a piece of Texas toast which wasn't even toasted and had to order my side separately because it came with no sides for the price I expected to at least get some kind of side with it other than a very small cup of coleslaw. read more

Went there tonight expecting to get some good burnt ends brisket. While I got an ample number of pieces they were very fatty. It really was a disappointment. The tops were burnt and a bit crunch, but the other sides were just fatty tasting. Not sure I would go there again - or any Bub City location - but if I did, I would never order the burnt ends. And the few barbecue sauces tableside that I sampled were thin and runny - not think, as I prefer. Not worth the money. Maybe other dishes are better, but stay away from the burnt ends. read more

Great place! Fun atmosphere, excellent staff. The food is good , prices are right- definitely be back.

Friendly staff! Great selection of beers and a huge selection of whiskey. Definitely recommend an old fashioned and the moody tongue brew on tap. Really cool atmosphere! Their food was amazing! I had their cheeseburger topped with brisket and a side of waffle fries. Delicious! read more

Mioara is the most awesome server. Bub City was fantastic and Minoara made the experience even better. When you come here asked to be served by "Steve". read more

Just had an amazing time with an amazing server! Thanks Mio for taking care of our group and for making our visit fun!

Came here last Sunday morning for breakfast and I really enjoyed the sausage, egg, and cheese breakfast sandwich. Even better than the food was the outstanding service provided by Lauren. I'll definitely come back just to have her wait on me again. read more

Wasn't all that great.. we waited for 15m no one attended to us not even to give us water to just tell us they'll be back nothing but the other table of 3 who sat down after us was taken care of first. So was disappointed. We walked out. read more

Miora gave us the best experience! Truly a great experience and made some great recommendations!

Not overly impressed with Bub City. Other places have better BBQ for less money. To me, this doesn't stand out like other Lettuce restaurants do. read more

Gary at the front door was great! He was super friendly and accommodating. We were there for a bachelorette and he went above and beyond to make sure we had everything we needed and had a good time. Thanks a mill Gary! read more

A friend and I went here for the first time last weekend and had a great time. It was our first time in the Rosemont area and we've heard great things about this place so we decided to give it a try. I had a back porch tea which was awesome. We shared fried pickles and city wings. I was crazy about the fried pickles-it's a must try. Our server Demitria was also great. She came to check on us and was also the one to suggest the appetizer. I would definitely come back again! read more

Food was really good. We waited a little longer than expected but it was a Friday night. Table service was outstanding! Anges was one of the best servers I have ever experienced. We ate outside tonight, it was perfect. We will definitely be back. read more

Great happening spot. The competition style ribs are absolutely fantastic. It's a Lettuce Entertain You restaurant so you know the service is excellent as well read more

Came to Rosemont for a quick Vaca wknd.. first time at bubs city... amazing! John A was so awesome you guys!! He was funny, witty, and so helpful on drinks! He made our first visit so much fun that we literally came back 3 more times that same wknd! He was only here twice those 4 visits, but all were great, but he was there our first and last visit and those were the best! Everything we ate was amazing, and the drinks were sooooo good! He must have been doing this for so long cuz no matter what we were trying to decide on, he was able to recommend something and everything was perfect! Like he cud read our minds on what we wanted! We want to come back, and will come back often! John A was so much fun! He should look into stand up comedy as well, you guys! Lol!! read more