I had come to this restaurant after work to get a quick bite. Service was quick the restaurant was pretty empty. That being said food was rather underwhelming. I had the Nashville hot burrito, and it was barely warm in the middle and was pretty bland. Didn't really feel the kick that Nashville hot tends to have. Curly fries were crispy and hot but it's hard to mess up fries. read more

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Need to clean their lettuce. I found an ant and a live larvae/ worm of sorts in my bowl. So disgusting

Ordered through UberEats twice. The portion and quality of the food is lacking, I got the buy 1 get 1 bowl with grilled chicken. It's so dry, not sure if they are skimping on the sauce or everything is just old. The churros are alright, it's also a buy 1 get 1 deal, had it on its own since I don't like caramel sauce because it gets too sweet. Overall, if they are trying to be a Chipotle alternative, they should step up their game... read more

Not really a fan of them. The last two times I ordered from them, the food was really greasy. I ordered the shrimp quesadilla which wasn't really that good. The other time I had ordered wings, nothing too special either. Service is quick and it always looks clean inside. read more

If I could give 0 stars, I would. HORRIBLE HORRIBLE! I ordered two chiwawas.. which are FRIED RICE BALLS, by the way. They are HUGE and topped with NOTHING. Even if/when you request toppings. The jalapeño tater tots had the minimalist amount of cheese on them, it's shameful that they even advertise it as what it is. I ordered this through Uber eats, but called the restaurant to let them know I was displeased with their food. I asked for a manager and upon speaking with him I was greeted with attitude and disrespect. I told him what was wrong with my order, he said repeatedly while getting loud on the phone that he was looking at my order and that I got what I ordered, after telling me to call Uber eats. Why would I call Uber eats after ordering from this restaurant? I let him know that the toppings are there but barely. I let him know about the lack of cheese on my tater tot's, he said "but it's there right?" I explained to him that he was running his business horribly and that he shouldn't speak to customers the way that he did. He continued to get loud with me and I told him to stop getting loud otherwise I could come down there. He said "okay, come down here." After a quick prayer I decided it wouldn't resolve any issues to show my face in this horrid establishment. Please know and understand that the food is disgusting and so is the management. I will NEVER dine or order from here again. Thank you guys for nothing. I pray this manager was just having a bad day and that he doesn't speak with everyone the way he spoke to me because if that is consistent, this place will not be in business for long. NY or not. read more

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I love this establishment. It's clean the food is well made and delicious. Today I ordered a shrimp burrito with the love chips and both items were gooood!! read more

Bubbakoo's Burritos - Love chips - Tex-Mex Near Me - Staten Island, New York

Amazing amazing burritos and large selection of fillings. And loaded with the most delicious cheese Highly recommended read more

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This place reminds me of chipotle but with WAY more options. They pretty much have everything - tacos, quesadillas, wings, tater tots, burritos, burrito bowls, etc. You get to choose one of their pre-made options or you can make your own. Honestly it is a little overwhelming but the staff there was super patient and helpful and made this experience a great one. I definitely recommend you do the DIY one - as there is so many meat and topping options (way more than chipotle) and everything tasted super fresh. We decided to get a quesadilla, tater tots, burrito bowl, nachos and fried oreos. The quesadilla was amazing and I highly recommend it - also the portion size of it was HUGE (honestly the portion sizes of everything was huge) but the quesadilla was definitely super tasty. The burrito bowl was alright (similar to Chipotle but I find that I do prefer the Chipotle ones). The nachos were great as well - you are free to put as many toppings as you wanted on it. The tater tots were fresh - and we picked the option with cheese and bacon which we definitely recommend. The fried oreos were also good as well and like everything else was made fresh. The pricing isn't too bad especially because the portion sizes were so large. I will definitely be coming back here in the future. read more

I love coming here when I'm nearby for work, it's a clean and chill place to grab a bite. Ana and the workers here are friendly and prepare my food exactly how I want it. The food is fresh and the burritos are perfect size to fill me up. read more

Bubbakoo's Burritos - Custom BURRITO - BUILD YOUR OWN - Tex-Mex Near Me - Staten Island, New York

This place is not the same it has lost its soul. Sorry today was the last time. I will not be made to feel like I was a problem asking for napkins. The food is fresher then most places. But the service of the owners is the Pitts. Hope u enjoyed me bringing my friends and family here cause the buck stops today. read more

Bubbakoo's Burritos - This is picture of Buffalo cauliflower. What's left of it - Tex-Mex Near Me - Staten Island, New York

Placed an order for grilled chicken, rice, pico de gallo and guac. I received an order containing grilled chicken, pico de gallo and shredded cheese. Tried again, placed the same original order and received 2 orders of grilled chicken and pico de gallo.. The food is tasty, but it's not worth all the aggravation of the preparer's not getting the order right the first time -and in this case-second time. read more

Bubbakoo's Burritos - Tex-Mex Near Me - Staten Island, New York

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We had a wonderful service by Anna who demonstrated how they cook all of their meat fresh, on the grill in premises! We were walked through the menu and provided wonderful service up until we left the establishment. For Tex-Mex fast food, they went above and beyond. read more

Ordered chicken tacos. They were good. Nicely seasoned. They arrived in a bit of a mess, I'm assuming due to car ride. I wished they had more options on the taco tortillas( whole wheat..) . I requested that they put brown rice, instead I had regular white rice. The lettuce was not fresh...The delivery time was good. But overall ot was a good buy, I'll give it another shot. read more

Bubbakoo's Burritos - Grilled chicken tacos - Tex-Mex Near Me - Staten Island, New York

I respect how much these kids working the kitchen and register had to juggle during their lunch rush when I came in, their manager should be proud. The food was good (like the general tso chicken quesadilla), but it was quite pricey. read more

Bubbakoo's Burritos - Tex-Mex Near Me - Staten Island, New York

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First time at Bubbakoo's on Bay. My quesadilla could have been a bit less soggy but the taste of the general TSO chicken with a Mexican flare was DELICIOUS. I will be back. Would have liked some enthusiasm from the staff, even a mention that an app is available for online ordering. But hey, it was like the first week's opening! The portion size was decent. read more

me and my husband loved the food, Ana and the rest of the employees were very friendly

Mad good definitely recommend the boneless wings with buffalo sauce on the side Service was so good. read more

I still a fan of the fresh ingredients , large portions at a fair price. The only complaint is that the amout of queso as an extra for $1.75 is too much for the amount of cheese in that single ladle. I couldn't even taste it at all. Also $3.00 for a water was too high that I passed on purchasing it. Good luck and maybe my complaints/suggestions could be helpful. read more

Great food. Great service. Immaculate store. Fast friendly homemade handmade to order. Love the shrimp tacos!!! plenty of parking dine in the large clean restaurant or take it to go im read more

Ordered delivery last night. General Tso tacos with fajita veg and fresh jalapeños. They came and it was just chicken in a hard taco shell. Unacceptable. We also ordered the Nashville hot chicken burrito and it was missing the pickles so was just rice and chicken. Such a lame, boring and tasteless dinner. To top it off my stomach has been bothering me since eating. Won't be ordering from here again. read more

Bubbakoo's Burritos - General Tso Chicken Tacos missing all of the toppings we asked for - Tex-Mex Near Me - Staten Island, New York

We ordered two keto bowls through a delivery app. Our food came very quickly, however, the bowls were cold and oddly wet (? Maybe from the lettuce?). My carnitas bowl was salty and both bowls were either missing items and/or the extra protein, and one bowl had a topping we didn't request. We wound up tossing both. read more

Tostada salad was pretty good and my coworker enjoyed the burrito. She also order wings for us to share but we both agreed maybe a little seasoning on the wings would entice the flavors although they put sauce it was a little bland. read more

Good food, inadequate service. Be warned: if you order for pick-up, be prepared to wait when to you arrive to pick up your food. Have ordered from this place multiple times, and multiple times, the food has not been ready 10-15 minutes after displayed pickup time, which is approximately 35-40 minutes after food was ordered. Mind you, this is through Bubbakoo's own mobile app, not a 3rd party like DoorDash or Uber Eats. read more

I loved eating here, and spent many lunch breaks in the lobby... unfortunately in the time of Covid I can't let this slide and probably won't be returning. I watched a women walk in off the street, walk behind the counter.... And make her own food. I'm not sure if she works here, is the owner... or what, but in a age where we all need to be more cautious of germs, this is insane to me. Not only was she not wearing a mask, she also didn't wash her hands. When I asked a employee I was told she does this all the time. It's a no for me. read more

Never had a problem with this place before today. Ordered online for pick up. When I got to the store at my pickup time they didn't even start my order. Totally ok with that what I was highly upset about was when they handed me my bag I witnessed one of the young workers clearing the cutting board into the garbage with the knife she just cut my sons sandwich with and wipe both sides of it on the garbage can. i told them that was unacceptable and gross they looked in shock that it was wrong and giggled and apologized. Then upon getting home my burrito bowl was completely open and all inside the bag. Everything in the garbage. what A waste of money. Again never have I witnessed this or had this happen to me before in this store. So upset. Management needs to be on top of these young kids. Spending money to go straight in the garbage read more

Been here a few times The food is ok but always cold I always have to heat it up in the microwave

Very great customer service. The owner was very helpful for first timers and the food is fresh and lovely. I loved the atmosphere, I will definitely be back. read more

I was pleasantly surprised by Bubbakoo's Burritos. Rates are absolutely reasonable. You can absolutely order pretty much anything on the menu and not be disappointed. Team are super pleasant and service is really fast. A very remarkable experience at Bubbakoo's Burritos. read more

Great workers great food clean fresh and tasty. Amazing staff amazing place couldn't ask for a better experience

The server was very nice. Great place to go if you want to have a chat with friends. The food is fresh and the things are cleaned nicely. I would recommend anyone to go there. read more

Great food, amazing staff. Food is made fresh daily and the portions they give out are way better then Chipotle and Qdoba. Gave me a lot of Guac and that's good bc they give you a teaspoon at other places. Highly recommend. read more

I am impressed, Bubbakoo's Burritos was actually epic. Reasonably priced. Always fresh, always yummy. Everything is tasty. Crew is super friendly and definitely will help you with anything. I will come back again and try something new. read more

They should have a way to give it no stars. What this place lacks is proper training in what to saw in front of customers and acceptable behaviors by restaurant staff. Also they need to keep the food presentation looking fresh. But back to the staff, for the second time I encounter inappropriate conversations and interactions between the staff and the staff and patrons. I will not visit this mess of an eatery again. Shame on management to allow this behavior, back to eating at Yummy Taco and Sofito. read more

This place is absolutely disgusting . The food I ordered wasn't even cooked properly. And when I tried to speak the manager I believe his name was Armond, he wasn't helpful at all and has absolutely terrible customer service. Coming from someone who works in the food Industry I would never recommend this place to anyone. Absolutely disgusting. read more