I can't stop talking about my experiences at Salon BaoBao! From the moment I walk in, the team…read moremakes me feel so welcomed with their friendly energy and of course the perfect playlist. Every visit, my color is on point, the cuts are always flawless, and I leave feeling super confident and like a total vibe. Luciano is a artist, and I trust him with my hair completely. If you're looking for a spot with insane talent, amazing vibes, and top-tier service, BaoBao is the place. PS - Love to Luciano again for making me feel and look like a total baddie!

I come to Salon Baobao regularly for my haircut. Luciano is great and listens to all of my hair…read moreneeds. I always leave feeling stylish and fresh! I want to toss my hair around after my haircut because that's how good I feel! The atmosphere is upbeat, fun and friendly. I see Bao regularly when I come in and always enjoy seeing them as well. Every time I come in it feels like I'm catching up with friends, I just so happen to leave with fierce haircut as well. The location is great, very central to the city. I can't recommend enough!

When I found out that my hair stylist of over 5 years had relocated to some far away land (north…read morebay), it kind of felt like a bad breakup. Was it something I did or said? Was I not getting my haircuts frequently enough? Did I neglect her? What do I do now?! While her move was all for a good reason, the thought of looking for a new hair salon was a bit terrifying, especially when I had someone cut my hair perfectly for so long. Then came the desperation. I saw a few stylists at the same salon and they were fine but they were missing a certain touch of style...my style. I don't get my hair cut very often so when I do, it's a pretty big ****ing deal. Just as my hair grew out to the point of unruly, there came an unexpected opportunity. Yelp hosted an elite event to showcase the newly re-opened Crocker Galleria and I was all over that like Batman on crime. Galleria Hair Design was giving free bang trims to attendees and after chugging a few beers, I had enough liquid courage in me to try it out. Because of the huge turn out, there weren't enough stylists to accommodate me. Eric H. apologized and gave me his business card for a rain check. Soon enough, I scheduled a bang trim online and crossed my fingers. After looking at a few photos and discussing details, Eric got to work. His attention to detail was spot on. He took his time and I really appreciated the active conversation not just around my hair but the kind that I always imagined a hair stylist would have with their client. We chopped it up! *pun intended* heh heh... I went back for a full cut today and I can proudly (and very happily) say that I have found my new hair salon. As much as I want Eric H. all to myself, I highly recommend him. He listens to every detail, is genuine with his opinions, and is focused on the customer experience. Price-wise, I can't complain. $65 for shampoo, cut and style beats the $90 I was paying for over 5 years! Thank you Yelp for the introduction and thank you Galleria Hair Design for sweeping me off my feet.

Eric has been cutting my hair for many years. Love his precision cuts and attention to details…read more . Eric were the only person, my son allowed to cut his hair. My son at the time was 3.5 years old . Prior to our appointment I had a discussion with Eric informing him my son is fearful of anyone trying to cut or trim his hair. Especially the sound of a buzzer. What a relief ; I finally found a hair stylist who's understanding, patients , gentle and compassionate. Eric made my son felt at ease and comfortable . Eric took his time, explained to my son what he was going to do, showed him the tools and what each one is for. My son was happy with his haircut and no longer in fear and looks forward to his next appointment with Eric and (no one else. He tells me.) Sadly we moved far away. But when ever we are in town for a visit, we are able to schedule appointments on line.

Yeah, Lisette & Spunk are still the best!!! I love getting my hair cut here and love the people so…read moremuch! The cuts are amazing and the vibes are wonderful!!

Misty is the best of the best!! She is great with bleaching and working with curly hair! She makes…read moreme feel amazing Followed her from another salon and don't ever want to see someone else! Every time I go I know I'm in great hands plus get to have a fun time catching up with her. Highly recommend going to Misty, you'll be so happy you did!

Got my hair colored again last month, and this time I added a haircut because it was long overdue…read more Like possibly almost 2yrs overdue. I scheduled the appointment for 10am on a Saturday, and then I got a call where they would do the haircut at 10am, and then the color at 10:30am. My stylist for the haircut was Alexander and he was so nice! He explained every step and made sure I was comfortable as we went along. This was also a dry cut, which I've never had. I was about to take my glasses off, and he asked that I keep them on since I wear them most of the time and he wanted to ensure my haircut would essentially accommodate it. I've never had a stylist ask me that before and it makes perfect sense. So now my hair frames my face well, with and without my glasses. After the haircut was the color with Zoe and it was a relaxing experience. I wanted to fall asleep (I'm the type that falls asleep to ASMR videos especially with combing and wooden makeup sounds). Then it was a shampoo and style with another stylist. I called that day my self-care Saturday, and I felt so relaxed and refreshed after being there for nearly 3 hours. Now that my hair has grown out a bit, it still looks good. I love the layers that Alexander created, which took my now naturally wavy hair into account (my hair has been getting wavier as I'm aging). I feel like my grays aren't blending as well as the color fades. Maybe it's because the new shampoo I'm using may be too good at retaining the color. At a certain angle, it's very apparent where the dye ends and where my grays start. But you'd have to be shorter than me to see it, and I'm pretty short. Overall the color still looks great and tbh I don't think anyone is noticing my gray roots at the moment. The cost of the haircut and color was over $400 with tip. But my hair is still looking fantastic a month in. And this is something I'll probably do twice a year, so it's something I can save up for.

Not always one to go to a salon but I got a treatment from Sheila and am now hooked !!!…read more Can't wait to go back and feel like a million bucks

Avoid! They have canceled my appointment or tried to reschedule me hours before my scheduled…read moreappointment 3 times now. If you value your time and schedule, I'd look elsewhere.

this salon is so cute! today was my first time in for my haircut + all over single color…read moreappointment with Tai, a newer addition to the Population team. I cannot recommend Tai enough - she is so sweet and detail oriented and thoughtful! I went to her once before when she was at a different salon around start of summer this year. She is incredibly talented and the salon had this rustic vibe with the beautiful plants, furnishing, and lighting fixtures. I also really liked the music they were playing today lol - it was relaxing listening to the likes of Lumineers, Lana del Rey, Khruangbin, the Neighborhood, etc. The Nopa location is adorable :)

Thank you, Hung, for an amazing makeover! I have not had a real haircut in a few years, and hung…read morewas able to completely cut and tone my long/thick hair in under two hours. I highly recommend him- he is professional, friendly, knowledgeable, and his salon space is beautiful.

Casual and very relaxing once you enter through the door. Professional, creative, honest stylist…read more Newest addition is Georgie- what a beautiful pup. Highly recommend Hung for a hair cut and color, 100%

I requested Jennifer for a haircut after reading many positive reviews and she was excellent!…read more I called the day before and she had some availability the next afternoon. When I arrived, Jennifer asked me what style I wanted. I asked for a collar bone length haircut and some face framing layers which was about six inches to cut off. After that she washed my hair and then cut it. The whole process probably took around 30-45 min or so. I was pleased with my cut and she didn't cut more than I asked for, like some places do. She was pleasant and friendly. I was happy with the price ($75) and the cut and will definitely be back!

I'm in town for an event and I called a number is salons to see if I could get a blowout. Many were…read morefully booked, but when I called at 10am, Jessica at Lotte said that she could fit me in. She then asked me to be there at 11am and then revised it to say 10:55. Then she said, "don't be late!" I arrived early. She was working on a customer and when she saw me, i told her who I am and she nodded. Then she asked her client if it was okay if she paused to finish his hair so she could wash mine. He obliged. So she called me over to the wash station and proceeded to wash my hair. She did a good job, but it felt a little rushed. Then she sat me in a blow dry chair while she finished her other client. As soon as he was done, she brought me over to her station and began doing my hair. She dried it section by section with a blow dryer and then flat ironed it section by section. I thanked her for fitting me in & she smiled and mentioned that she only had 30 minutes to do my hair because it is going to be a busy weekend. When she was done, my hair looked sleek and smooth, and I was happy with what she did. The cost $60 was definitely on the pricey side even for my long & thick hair. The salon itself is clean inside and pleasant enough, but I would say that this was not a relaxing experience. I felt rushed and almost like I was an inconvenience. At the same time, my hair looks good so there's that.

Demetri fixed my faded out copper back into my usual cool chocolate brown and did such a perfect…read morejob!! Wonderful stylist to talk to and so gentle, highly recommend love the store vibe def will be be back

Providing an update to address some points from the owner's response to my initial review that left…read moreme a bit concerned. Again, I reiterate that I was a frequent patron at this salon and still have my email appointment confirmations from 3/9/19, 12/23/18, 11/3/18, and 7/27/18 (which I have attached as screenshots to this review). Perhaps the salon purges their client records after a certain amount of time, which is why the owner stated that I have never been a client? Unsure, but, again, I am surprised that the owner's initial reaction is to publicly accuse me of lying about ever being a patron of their establishment. In regards to the communication around appointment deposits, of course credit card deposits are standard. The email confirmation I received for my appointment did not contain any directions as to where to submit the credit card information and the stylist did not answer when I asked her that same question (screenshot attached). Contrary to what the owner alleges in their response that I never responded to their attempts to contact me, I do not have any records of any other communication from the salon aside from the initial email confirmation and then the sudden email cancellation. If there is any record of anyone attempting to contact me any other way prior to the appointment cancellation that the salon can provide (i.e., email, text message, phone-call, or voicemail), I will happily amend this review. Anyone who follows my reviews will notice that I tend to focus on positive reviews that uplift businesses in my community. I do not rate businesses poorly often and I am certainly not the type to drag discussions like these out publicly, nor have I ever had to "post my receipts before." Given the owner's response to my initial review, while it is highly unlikely I will ever return to this salon, I do hope my experience was isolated and that everyone involved in this unfortunate situation was able to learn something constructive.