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    Project XO Salon

    4.8 (69 reviews)
    Open • 11:00 am - 8:00 pm

    By appointment only

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    Response time

    2 hours

    Response rate

    100%

    Services - Project XO Salon

    Haircut

    Hair styling

    Project XO Salon Photos

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    Recommended Reviews - Project XO Salon

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    Reviews With Photos

    New hair!
    Amanda R.

    I wish I could give Hung 10 stars! Since moving to SF in 2019, I've had countless "blah" haircuts -- then I met Hung, who took my lifeless hair and made me feel beautiful again. I finally found my guy! Warm, welcoming, and oh-so-very talented, Hung is everything you could want in a stylist. I always leave feeling confident and renewed, like I can take on the world. If you are looking for someone who cares how you feel after you've left his chair, you've found him! It's super easy to book an appointment online and his lovely salon is conveniently located in Soma near Design Plus and other shops. If you're reading this, just call and make the appointment!

    New hair
    Katy S.

    I relocated to SF almost two years ago and finding a new beauty team has been such a challenge. Going to Project XO feels like the best fit. The work is probably better than my previous stylist I was with for 10 years. Sometimes we find comfort in routine. Glad I googled around and found this place. Hung is an expert and knows how to fully execute your vision. I wanted to darken for the winter and he knew just where to take me. I also have major concerns with growth and damage, he also takes this into account for my hair plan. He takes pride in his work and it shows with the end results. Highly recommend this cute salon. I won't be going anywhere else anytime soon!

    Tiffany P.

    I found this place online when I was searching for a place to book a balayage appointment. It seemed like they were legit and did great work. So I went to schedule a color consultation online (appointments MUST be made online). Before the appointment, I had something come up. I tried to cancel online but was unable to do so. I tried calling and no one picked up at the salon (might I add, no one EVER picks up when you phone the salon which was another red flag). I tried to then rebook for another time that fit my schedule but the online portal wouldn't allow me to. I tried calling several times and (of course) no answer. I then tried to make another appointment with a different email address, thinking something might have been wrong with my existing account since I was unable to re-book. This worked, and my appointment request went through. I then immediately got an email (to my original email address which was odd) from Hung saying he will never be able to take me for any future appointments, suggesting I go to a different salon. He stated he had emailed me this information already, when in fact he had not sent me anything. I was also thrown off as to why he would say this since there was availability for new clients / consultations online. He had acted as if I booked an appt and never showed. Keep in mind this was a CONSULTATION and not even an actual appt where he would be out money!! Overall, a very negative customer service experience and I'm glad I never had to set foot inside this salon. I will gladly take my business elsewhere. According to some of these reviews, it sounds like I dodged a bullet. For a salon that seems to charge so much, you'd think they would treat clients / potential clients better. Giving this 1 star is far too generous.

    Mandy C.

    I'm so sad to write this because I had high hopes for this place. I also really liked Hung and the pictures posted up on Yelp and IG looked really nice. However, posted with this review is my hair just 2 weeks after I had it done and two washes in (left photo) and what it looks like after I got it done with Lily at another salon. At first I liked it because because it was styled nicely and curled but after a single wash... there was a problem. To be fair, I told him that I trusted him so he could do whatever color balayage he wanted to. He said he'll make my hair sunkissed. However, this was not a balayage. I had to go to another salon to fix my hair (result is right photo) - the girl who fixed my hair told me that she could tell he handpainted the highlights, which works well for people who have blond hair but not for Asian hair. I was surprised because his salon specially said that he specialized in Asian hair. Hung was super nice and when I messaged him about toning my hair this past weekend, he responded quickly. But I became nervous that he would ruin my hair again so I just decided to go to someone else. It was a waste of $220. ($180+$40 for tip) EDIT: A lot of people have asked me where I went to fix my hair! I actually went to a place down in SoCal called Salon XIII because I was down in SoCal at that time. I definitely recommend it if you plan to go down the area. Ask for Lily!

    Philip R.

    This is hidden treasure if I had to describe it. Small place for first timers, or even clients who has had there hair done for a while as well. Glenn is SUPER friendly, very informative. Not to mention a great conversationalist, I'm glad he takes the time to talk to you, and not just make it solely business. I love the output he has given with options I put out, it makes you feel that he cares, and wants to make sure that what you want is something you really will love. With so much as 30+ experience as a hair stylist, as well as 2 previously owned Salons. That is something you really see in him, his passion for it is another factor, to really consider.

    Hung's amazing work on me this past winter
    Jessica R.

    I've been going to Hung since I lived in San Francisco in 2010. He is the best at what he does and has always given me the most amazing cut and color. His reservation system is easy and to the point as well! I currently live in Los Angeles and have not found someone to his caliber, so I make it a point to fly out to still have him as my stylist. Thanks Hung! You're the best!

    Prestin B.

    I've been going to Elisa for years. She's great and gives amazing head massages. Actually my wife and I both go to her. My hair is always on point. Thanks Elisa!

    Balayage by Hung

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    One the absolute best hair cuts of my life. Came out clean cut and slightly more interesting than normal. More compliments than I used to.

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    Page 1 of 2

    Ask the Community - Project XO Salon

    What kind of hair extension services do you offer? How much do they cost?

    After my appt for next month got inexplicably cancelled, cant seem to make an appt online without calling, I am not getting call back for appt. how have ppl been booking appts?

    Hello Nina, For quality control, prevent fraud and to eliminate no shows, I required all new clients to put down a deposit. It is stated in my profile, in description of… 

    Don’t See Your Question? Ask Away!

    Review Highlights - Project XO Salon

    “After jumping around from stylist to stylist in my 20's, I found Hung almost 15 years ago and haven't looked back.”

    Mentioned in 46 reviews

    Read more highlights

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    I was trying to find a salon in the city that would actually pick up the phone and let me book an…read moreappointment for a Sunday morning -- not as easy as it sounds. Thankfully, Blowology Dry Bar and Spa came through! I needed a slicked-back bun for an event, and my stylist, Ali, was awesome. He told me it was his first time doing that kind of updo, but honestly, you wouldn't have known. He took his time, made sure it wasn't too tight (huge win for my scalp), and the end result looked great. He even gave me a discount since it was his first time doing a bun for a customer. which I thought was super thoughtful. I also thought the ambiance of the salon was super cozy and brought all the vintage vibes!

    I was really excited to have my hair blown out. While my stylist was friendly the curls didn't last…read moreone night, definitely not 3 days. They immediately fell out after leaving the salon which led me to believe they were not properly set, I've never had problems holding curl before. For 120 dollars I expected more than a few hours of my hair looking nice. I had Rachel. Again nice person, but not a great experience.

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    Principle Salon - Cut by Marian Ha

    Principle Salon

    4.9(86 reviews)
    1.6 mi•Mission
    •$$$

    The Principal Salon is a charming space. I had a major hair transformation with Erin, and I'm…read morereally grateful for her skill and professionalism. She was hella prompt, and clearly knows what she's doing. I truly love my new haircut--it was a big change and she handled it beautifully. I know it was a big job, and I really do appreciate the time and care that went into it! That said, thanks again!! All in all, a nice experience and I'm thankful for the fresh start. Hoping after a wash it feels just right. Thank you, Erin!

    My first time. Booked w Jewel. She was 30 minutes late to start my appt. Then rushed and…read moreinterrupted my consultation. I wasn't done showing photos nor was I reassured or that she understood what I wanted. She interrupted my appointment to do a bang trim for someone else in the middle of it. At one point said she was 'not prepared' for my hair. Why not? That's literally her job. She cut it dry, it felt very chaotic. I found this place bc I searched for a razor cut, liked the examples of the work. I expected a wet, razor cut. Scissors are fine too. If I wanted a 'curly cut' or DRY cut I would've searched for that. Couldn't get a decent blowout which should last days this didn't even look good immediately after much less after the walk through SF fog to my car. I tipped 30 on top of the 190 starting price. So 220 total. Plus I come from the north bay and had to drive over the bridge into SF. I have waited for weeks to finally post a review because I really tried to give it a chance but I'm very unhappy I wasted over 200 and couldn't even get a good cut or blowout. My hair is curly but it doesn't need any special treatment it can be cut normally, wet, and can be worn either way, curly or smooth, with a good cut. Once again, a stylist was late, then rushed me, didn't listen, didn't deliver, wasted my time and money, and ruined years of grow out. And I'll have to go back to trimming it myself as these shattered layers grow out to recover the thickness I had. I could have done a better job myself at home. I did not hate what I came in with, i actually liked it. It just needed to be cleaned up and evened out basically. Long layers. Classic. Could not have been a more simple request. She completely overcomplicated things. No idea why she cut it dry, and I did not want that! but she didn't ask or consult me if I was OK with it or tell me ahead of time she planned to do that. But she was perfectly polite n all. Just not at all the skill level I expect of a senior stylist charging nearly 200 for a cut. For that I expect a great blowout to be no problem at all. I expect to walk out feeling confident. I have examples of great past cuts. I wish I had just walked out in the 30 minutes she made me wait. The last cut I had from someone else they were also very late and it sucks that happened yet again. Wasn't sure bc they take cc info upfront and say they charge for late cancels if it was even an option without getting charged. Ought to have been able to get a nice cut and blowout for over 200. Should not have been this complicated or difficult. Also think the so called clean/green products, maybe just don't perform as well as the ones that aren't greenwashed and just focus on performance. They did nothing to give me the moisture or the protection from fog and frizz my hair needs. And the whole time my people pleasing, introvert self was just saying oh yeah thats fine no problem oh yeah cool sounds good i trust you yeah i love it its great thanks! smh Not at all the experience I was paying for, to actually feel pampered and not have to do this job myself. I could've done it myself and been happy with it. I wouldn't have done what she did to my hair myself. the location also leaves much to be desired but thats SF in general the local bums and crazies are to be expected. the search for a stylist that will deliver professional service and results? sadly continues.

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    Bloom Blow Dry Bar

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    4.3(225 reviews)
    3.8 mi•West Portal
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    I really like coming here. Everyone is very professional and the atmosphere is fun and uplifting.read more

    I love this place so much and Krista is a hair GODDESS…read more I haven't had a haircut in about a decade because of health and anxiety reasons and decided to take the step and my fiancé reached out to figure out how to set an appointment for me because I was a little overwhelmed by the choices online. They said they could have me in for a consultation same day and after the consultation we made an appointment for me to do my hair with Krista. Oh my goodness. Any anxiety I had went away immediately when I walked to the shop and Krista waved hi to me. Honestly one of the warmest sweetest people I've had the pleasure of meeting AND she is a master of hair magic. She communicated with me throughout, made sure I was happy and comfortable, and let me know what was happening while she was doing my hair. Y'all, I am beyond amazed and impressed with how everything turned out. I have really thick unruly curly hair in my opinion and she tamed it and styled it and I already know even after I wash my hair and do my natural curls, it's going to look amazing. She checked in with me to make sure that the color was what I wanted and when the first time wasn't as vibrant as I wanted she helped me adjust until I was satisfied. Honestly this was the greatest experience I've had this year, if not my whole life with hair. The shop is also gorgeous and immaculate and I know whenever I have any hair-related needs I will definitely be coming back. Thank you so much wonderful staff at Bloom and especially Krista! You absolutely made my year.

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    Arrow Salon

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    4.9(192 reviews)
    1.6 mi•Mission
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    I came here a handful of time and tried a couple of girls over a span of a couple of years. They…read morewere both very sweet and gave good service. My reasoning for giving 2 stars is because of what happened on 2 separate occasions. I came in to get my roots redone and I always discuss pricing before we start to avoid what eventually happened. When I was rang up, I was charged an extra $30 without being consulted. The girls who did my hair both seemed uncomfortable to tell me I was being over charged what I was quoted and apologized. I was obviously annoyed and said that price was never discussed or consulted with me before. They gave some reason about needing more hair dye? I thought it was bullshit and it seemed like someone else, maybe the owner, was adding it on without their knowledge and had to deal with the issue of telling a customer on the spot. The whole situation felt off. It's not about the money, I can afford an extra $30. It's about the principle of transparency and professionalism which I think wasn't shown on these 2 occasions. Unfortunately I won't be coming back to this salon which is disappointing because I really liked both girls who did my hair but my experience in the last couple of years tells me this place adds on extra charges, without your knowledge and I can't trust a salon that doesn't lead with transparency or professionalism.

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    Poppy & Finch

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    4.7(51 reviews)
    2.2 mi•Noe Valley

    I have been a loyal client at this salon for five years, but after my last visit with Becks 3.5…read moremonths ago, I will not be returning or recommending her services. During my appointment, Becks made drastic, irreversible changes to my hair without my consent. Despite explicitly knowing my hair history--including recent post-breastfeeding regrowth--and knowing I have naturally thin hair and have always kept my shortest layers at shoulder length, she cut off over 8 inches of length in sections, thinned my hair out to a third of its original volume, and cut top layers to ear-length. The result was a severely thinned-out, top-heavy mullet shape, blended down to a sparse fraction of my original length in the back. I had to stop Becks mid-haircut to ask what was happening when I noticed the heavy thinning and short chops at my ears. When I pointed out the ear-length layers, she took zero accountability and repeatedly pointed to the thin long strands in the back to claim she "kept the length." To make matters worse, during my previous couple of visits with her, Becks charged me full price for dry cuts without a shampoo, wash, or style, claiming this was her standard procedure--which was not the case for the four-plus years prior. I waited over three months to write this review to see if a few months of growth would make it manageable. It hasn't. The damage cannot even be reshaped by another stylist; my only option is to wait a full year for the ear-length layers to grow back. I now have to wear clip-in extensions every single day from the moment I wake up just to feel presentable. After five years of loyalty, I expected far better communication, technique, and basic professional accountability from Becks.

    Finally got a chance to get my hair cut by Becks! My hair was incredibly long with split ends and a…read morehaircut was much needed. I gave her my vision and some hair inspo and Becks did her magic and gave me dimension and some umphf to my hair!

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    Project XO Salon - hairstylists - Updated September 2026

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