excellent nail salon!! My nails always last, and they do a great job…read more the kindest people work here! they've accommodated me and my husband multiple times staying late because of our busy schedule. Thank you!

Thank u Naomi exactly what I asked for and she's was super nice! I will be coming back to see herread more

Absolutely going to get my nails done with Grace, she is kind, patient and very professional... she…read moreis very skilled, takes her time and makes sure you like the results. I have not seen anyone else there but the salon is cute and has plenty of stations.

FIRST REVIEW : Very disappointing experience. I originally booked with Ana and was never informed…read morethat my appointment had been changed to another technician. Even the confirmation text did not mention any change. When I arrived, Ana actually started my pedicure, but then was told to stop and switch to another client who had also been booked with her. This caused unnecessary confusion and felt very unprofessional. Unfortunately, this was not the first time I've experienced scheduling issues here involving the same technician. What made the situation worse was how my concerns were handled by the front desk receptionist. I was interrupted multiple times, spoken over, and told the miscommunication was my responsibility, despite never being notified of any changes. The interaction felt dismissive, argumentative, and lacking empathy or professionalism. I came in expecting a relaxing Mother's Day treat for myself and instead left feeling uncomfortable and unwelcome. I hope management takes these recurring scheduling and customer service issues seriously. Owner response on g : We appreciate your feedback and would like to clarify the situation. As previously explained during the call to schedule the appointment the day before Mother's Day, you made a request for Ana and were notified she was unavailable at that time and we could offer you the next tech available which you agreed on. When you arrived, you saw Ana and told her you had an appointment with her without waiting to be properly checked in by the receptionist so she began your pedicure believing you were the 10:00 appointment she had scheduled. Shortly after, her client showed up and we had to place you with the original technician assigned to your appointment. We understand the frustration, however the confusion occurred when the receptionist was not given the opportunity to check you in properly as they usually do before beginning services. This was also explained during your visit when the receptionist apologized for the confusion in that moment as the booking was done correctly and there was no last minute switch ups, just a correction from lack of check in at the front desk as soon as you walked in. We always do our best to accommodate everyone fairly and respect everyone's time especially for those who take time to book for a specific time & technician to keep our appointments running smoothly. UPDATE : I would like to respectfully clarify a few inaccuracies in your response. When I booked the appointment, I was informed that Ana was unavailable at my requested time and was offered either a 5:00 PM appointment that same day or an appointment the following day. At no point during that phone call was I told that I would instead be scheduled with a different technician. If that had been clearly communicated, this confusion could have easily been avoided. When I arrived that morning, the receptionist was not yet at the front desk or inside the building. I was also not the only customer who checked in before the receptionist arrived. Ana was outside, greeted me herself, and began my pedicure. Ana herself would not have known who she was scheduled to see until clients were checked in, so it is unfair to place the responsibility entirely on me for the confusion. What made the experience disappointing was not simply the scheduling mix-up, but how the situation was handled afterward. During the conversation, the receptionist acknowledged that I had not been clearly informed over the phone that I would have a different technician, yet the responsibility continued to be placed on me for "not clarifying." I was repeatedly interrupted, argued with, and at no point was I genuinely apologized to. Overall, I will not be returning. I understand that mistakes and scheduling mix-ups can happen, especially during busy holidays, but the continued lack of accountability and the attempt to place all responsibility on the customer is what ultimately left the worst impression.

Ran in late 10 minutes after closing. I misunderstood the hours and asked if they had time for a…read morequick mani/pedi since my graduation was next day. Annie and Kim were so SWEET they stayed later and got us in! Although it was closed they still gave us the full treatment - I would've been happy with a quick service but they surely went above and beyond. Price is amazing for a full pedicure with oils, scrub, massage, orange slices, spray mist and warm towels. I am now going to be a happy regular. They also have complimentary coffee/tea section. I love

Staff is always so friendly and welcoming ! They usually have promotions or some sort of discounts…read moregoing on! My fiance and I go there for our pedicures and I get my nails done. Our go to nail tech is Holly! She is always smiling and laughing and she is the sweetest. We always request her because she is very particular in her work! She takes her time and does such a great job.

Came in for a new nail he said naw we don't do long nails here I'm like ...huh?As he was doing long…read morenails on a lady he's telling me he don't do long nails....tf P.s Yall don't waste your time coming here idk if it racism or what but don't even waste your gas ain't worth it.

I have been coming to this location for 11 years throughout different management and Bill the owner…read moreis by far the worst person ever! Very racist and rude! He gets made when you don't request a full service such as a polish change or just gel polish and no full set. He will tell you that you can't be serviced and just to go somewhere else! Very rude and unprofessional!

Sean/Shawn at Red Nails IS thee best nail tech ever... kind personality, detailed, professional &…read morequick! I've been going here for almost 10 years, I travel from the far westside of Phoenix for his services. Tammy, the office manager does an amazing job of scheduling & honoring your appointment time when you arrive. Make your appointment today... I am a customer for life!

Had to give a five star to balance all the low reviews. I was scared to try this place I'll be…read morehonest but they had cheaper prices than other places nearby and close to where I am. But pleasantly pleased, the service was so sweet to me and they did a great job on my toes. Super efficient as well, right under an hour. Bring cash to avoid the small fee but it was only $1.20 the fee. Pedicure gel was $40. The place was bigger than I expected, so it felt like an established salon. I'm glad I ignored the bad reviews, I would definitely go back.

Lin is officially my new nail tech, thank you Lin. You did such a incredible job!! I showed her a…read morephoto and she made it happen just the way I wanted my nails.

Today I left with a 2 and half wait (with appt) a$70 bill, 2 nail fungi and a very poor manicure…read more I've been using this nail salon for over 5 months. I know where the nail fungi came from. When my artificial nails were removed at session Lily today I saw the 2 nail fungi. She told me I had bumped my finger and it was not a fungi!!!! I asked the nails not be replaced, allow my nails time to heal. She charged me for the cost for the removing the nails, did this very poor manicure. I left with a $70 bill and a very disappointed customer.

For starters, Jolie is an AMAZING nail tech…read more For the past few months I was going to other nail salons (yes, plural ) and it felt like everywhere I went, I couldn't get the nails I wanted. They would always end up crooked, uneven, they would easily break, and unfortunately, the list goes on. I originally booked for a Gel refill because that's what I was told by previous technicians, but Jolie provided me with information that I had no idea about. Not only was she very welcoming, she was very helpful and took the time to discuss what would be better for my nails and what I was looking for, and she nailed my design to a T!! I haven't been this happy with my nails in a very long time and I will most definitely be going back. THANK YOU JOLIE!

LONG POST ALERT The main reason I wanted to rate this nail…read moresalon with 2 stars for my recent experience is because I booked a 10am appointment with Jolie on a Sunday and she didn't realize that she had an appointment scheduled of which I booked on Thursday. Therefore, Jolie was running behind by about 20 minutes. I let another lady, by the name of Hana, know that I could get someone else for the pedi (since I booked both pedi and full set with Jolie) because it's the full set that I really wanted Jolie to do for me. She made me aware that her supervisor/manager already told them that I'm Jolie's client so I had to wait for her. By this time it was around 10:20 when Jolie showed up and she ended up having someone else do my pedi while she picked out everything for my full set. The other reason I wanted to rate this nail salon 2 stars is because there was no padding for clients to rest arms on while getting your nails done. There was only one employee that I noticed had it for her client. I'd recommend that every station have this as it makes it more comfortable. Now for the reason I rated this salon 4 stars instead of 2! Jolie was very apologetic for her tardiness and stated that she wasn't aware of the appointment because this was her 10th straight day of working and she simply failed to check. She took accountability and that's all that I could ask for. I told her that I can completely understand because things like that happen when we're overworked at times and I just so happened to be the one that it happened to. Jolie took a picture of the nail inspo on my phone, gathered everything, and was ready for me when I finished my pedi. Jolie is very kind, professional, and meticulous with her art. She made my nails look very similar to the inspiration and perfect for me! She moves quickly but doesn't rush. When I say that I LOVE my nails....I mean it! Every nail tech whose work I was able to see did an amazing job as well! I'll definitely be back to book with Jolie again!!

What? A big burly tattooed man can't get mani/pedis with the wifey? Well, this one does!…read more My wife convinced me to start taking better care of my hands and feet. Her reasoning? "You'll get to touch me more." I am just but a simple male. My wife and I have been seeing Lisa and Mery for years now. In fact, we've followed them from nail spa to nail spa because they're just that good. They remember us, they remember our children, and every visit begins with them asking how the family is doing. They genuinely care about the people sitting in their chairs, and it shows. Every appointment leaves me feeling refreshed, smooth, and occasionally even pretty after letting my daughters pick my nail colors. Dad life. Not many places can make a grown, tattooed man feel comfortable enough to enjoy a manicure and pedicure without feeling out of place. Some days I walk in feeling like an '80s action hero. Other days I'm perfectly content sitting in a massage chair while someone makes my feet look socially acceptable again. Either way, Lisa and Mery have created an environment where everyone feels welcome. Their work is excellent, their personalities are even better, and they're a big reason my wife and I keep coming back. Treat yo'self! Your feet deserve better than you've been giving them.

Mia was so kind, I will definitely be back. The salon was…read morebeautiful and clean. Pricing was also reasonable ($60 for full set+gel)