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    North Fork Veterinary Clinic

    3.8 (80 reviews)
    Open 7:30 am - 5:30 pm

    Services - North Fork Veterinary Clinic

    Pet physical or wellness exam

    Pet vaccinations

    Pet boarding

    North Fork Veterinary Clinic Photos

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    Our precious Boy, Buck. Thank you NF vet for taking care of Buck until recently.

    I almost never write negative reviews. If you look at my history on Yelp or Google you will see that when I leave a review it is almost always positive. I am not someone who tries to attack a business online. The only reason I am writing this is because I feel I was genuinely disrespected and wronged, when I simply just wanted some accountability and integrity in return for their miscommunication and failure to produce lab results when they said they would. It is concerning to take a loved one in to find out what might be wrong, trust the clinic to handle it, and then be left hanging for days wondering if something serious is happening and whether they need immediate attention. On November 13 I brought my dog, Buck, to North Fork Vet for a checkup (vomiting in-digested food and red itchy paws) and paid over three hundred dollars for full bloodwork. I was told the results would be ready that night or the next day. No one called. Wanting to be patient and give them time, I didn't call back right away. It wasn't until Tuesday, November 18, that I finally reached out since it had been several days with no updates. I was told a veterinarian would call me soon. No one called. On November 24 I called again and was transferred to Ben, the manager. Instead of solutions he gave me excuses. He said the doctor had personal matters (this is 11 days after the fact) which I completely understand, but that doesn't help me get any closer to answers. I had paid for important tests and still had zero information about my dog's health. This morning, after an already frustrating conversation, Ben called me back. He did not have results. He called only to tell me that the owner of the clinic "tried to call me and left a voicemail." That is where everything fell apart. My voicemail has been full for over two months. I got ahold of AT&T and into my account and opened the call history and there were no incoming calls from the vet on Nov 18th. I didn't have any incoming calls that day only 3 outgoing calls, 1 of them was to NorthFork Vet at 9:23 am (the call that I made to them to try and get an update on the labs). Here's the thing, The clinic has my email on file. If they truly reached a full mailbox, they could have easily emailed results. My phone number has been the same for thirty years, so the claim that a message was left is not true unless they were calling the wrong number. I was frustrated, and I am honest about that. I never yelled, but I was emotional after paying for tests, getting no results, being told different stories each time, and then being blamed for ignoring a voicemail that literally could not have been left. When I tried to express this, Ben said, "I don't know what's wrong with you." That comment to a worried pet owner was unacceptable. He then told me that he would no longer be working with me or my dog. Honestly, once trust is broken I understand that. He said my money would be refunded, which I appreciate. It was truly never about the money, I just wanted to know that Buck didn't have any major complications. What shocked me was that he also said the veterinarian would not be calling me at all anymore and that my dog's lab results would be emailed with no explanation from any doctor. I did finally receive the labs today from North Fork Vet, but now I have to go to a different vet and pay more just to have a professional walk me through the findings. North Fork may have been in business since 1984 and may have a good reputation, but none of that changes what happened to me. I paid for lab work and never received a single call from a veterinarian. I was given conflicting explanations, told things that were not true, blamed for a voicemail that cannot exist, and eventually dismissed entirely. I am writing this so other pet owners know what can happen. No one caring for a pet should feel ignored, blamed or disrespected like this. I wish the clinic the best, but I am extremely disappointed in how I was treated and how this situation was handled. To leave on a positive note, thank you so much for taking care of Buck for the first couple of years. We really had nothing but positive outcomes until recently. We wish things had ended up differently. Dog bless.

    teeth exam and how to do cleaning at home....
    Becca H.

    I'm so Thankful to have this vet in our small town! Thank the Lord- We got a new puppy and he spent all the time we needed with us to give us all the details we needed to have a successful puppy raising process and help us raise a good healthy dog! Thank you Dr. Sheriff! You always exceed expectations! He also took the time to help the kids understand how to care for the dog- hold the dog - and how to feed him and groom him accordingly! Such a good doctor - So educated too- and happy to share his knowledge...

    This is my little Louie that Dr.Sheriff saved!!
    Beka H.

    Dr. Sheriff is the best veterinarian and surgeon I've ever gone to. His dedication to these animals is amazing. He did a very complicated surgery on my English bulldog and it went off without a hitch. She and I can sleep now without her snoring and the surgery took away her sleep apnea too. Yay!!! We are both sooo happy.

    Simba recommends them too

    I have been taking my cat there for six years and always had friendly prompt service and felt my cat was in good hands. My last visit was with Brandon Bell and he was very good with both explaining the issues my cat had and taking care of it with advice for any future episodes and being very gentle and comforting to get my cat to relax. I always recommend this clinic to my friends with animals.

    Robert De Niro waiting for the doc
    Caro S.

    My friend highly recommended North Fork Vet, so I took my Robert De Niro for 2nd opinion, Dr. Finn saw my baby and I told him that he has ccl Injuries. He said right away, "I am not surprised, his ankles are hyperextended." And this was just by looking at my baby, he then palpates and feel and showed me. He needed surgery for his ankles to not put any strain on his knees. I love this Vet! I will only go to this clinic for my dog. They are very knowledgeable! The staff, from the receptionists to the docs are all very friendly. BTW, my baby, Robert De Niro has been having back leg problems since March. My original vet at 1st said it was just full anal gland, they expressed him and said he should be better. I took him back because he didn't get better. Turns out he has ccl injuries on both of his back legs and needs surgery on both knees.

    Dr.Jodi Wilson,with vet tech examining our dog ,Otto's cataracts

    We took one of our senior pups there today for a wellness checkup.Very impressive overall..We were not rushed and found out about a new drug for pain management.Our sincere gratitude.

    Coda

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    3 months ago

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    1 month ago

    Doctors great explains everything to you what he's doing and what you could do for your dog or cat to help them great place

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    1 year ago

    They are the best vets and have treated our dogs very well over the years. Dr. Sheriff is a very trusted friend to our family because of it.

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    3 years ago

    Amazing service and the best care for your furbaby! Threat counter help and easy parking.

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    Ask the Community - North Fork Veterinary Clinic

    Review Highlights - North Fork Veterinary Clinic

    Sheriff he is such a kind sweet man and so detailed, you'll never leave his office wondering what you need to do.

    Mentioned in 24 reviews

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