Highly recommend Bubbles Window Washers. The team of two who came to wash our windows (both inside and out: 2 story home in front, 3 story home in back) were wonderfully polite and respectful. They arrived on time and did a fantastic job. I have used them in the past and look forward to their continued service for our home. It's so lovely seeing the sun shining through sparkling clean windows!! read more

We had them come and do windows, gutters and power washing of our deck. The vinyl deck was filthy but looked like new when they were finished! Did our windows and screens and we were very pleased with the result. Staff were courteous and conscientious. We would recommend them to our friends! Ruth H., Homer Glen read more

Terrible. I used them 6 years ago with GREAT results! I don't know what happened, maybe the company is under new management, but they came, tried to jack the price up with my 90-year-old mother, then missed one entire side of the house. Did not speak English. Tried to phone them, but they hide behind email. Claimed storm windows could not be cleaned due to design, but with a little elbow grease on a Saturday morning I had them sparkling! Anyway, could not find a phone # to complain to. Finally agreed via email to refund 1/2 the price. Don't know what happened, but this was a first-class business that has fallen to the bottom of the barrel and they do not care. Whoever this Keith T. is who responded to some of these postings wouldn't know his rear-end from a hole in the ground. Notice how he only responds to the good comments? read more

The crew was fast, friendly and efficient. They arrived on time at the start of the expected time window. They did a great job on the windows and gutters. read more

So, how do you go from a 1 Star review to a 5 Star review? Simple. I had an issue with the company. The company listened to my challenges. Acknowledged their ownership of and responsibility for their shortfalls of communication and execution of an agreement to perform work during a specific time frame. The easiest path of least resistance for the company would have been to ignore my concerns and just chalk it up as loss and move on. The company (I dealt with Kristi) contacted me and worked hard to provide a solution that worked for both me and Bubbles. The techs arrived on time, were very efficient and did a GREAT job on our windows and screens. My wife commented that she couldn't tell if the screens were actually in as the windows were so clean. read more

I have used this company before, but this will be the last. I called for a gutter cleaning appointment and was told they were booking out 2 weeks, I agreed and made the appointment. Two weeks pass and I received an email the day before my appointment confirming it. The day of the appointment they call on the phone and tell me, due to weather, they need to reschedule the appointment. I am told the next available appointment is 2 WEEKS!!! So they cancel, after confirming the appointment, and I am moved to the end of the schedule. What gives? I get that they can't come due to weather, but I should be next on their list, not last!!! Forget it...my chances of ever getting the service performed by them seem slim, I will take my chances elsewhere. Former repeat customer. read more

On Time, Quick Work & Cleanup, and Priced Right! One guy did (in 45-minutes) a job that I was too freaked out to do at all! I contacted Bubbles Window Washing & Gutter Cleaning thru their website's online form. I was contacted later the same morning and quoted a price of $110 for cleaning the gutters on my two-story house and $30 for cleaning six clogged downspouts. Carlos, the man of the hour, arrived on time at 8am, completed the job, and disposed of the debris. He also charged me $20 less than I was quoted (only two downspouts were clogged, not all six); he could've charged me full boat...how would I have known? Definitely the right thing to do. Thank you, Bubbles Window Washing & Gutter Cleaning...I'll see you next spring! read more

Bubbles is a solid business. My gutters were cleaned and the debris taken away. No dirt all over the patio or driveway. My windows were cleaned inside and out. They look like crystal. All my window coverings were put back in place and shades left as they found them. All this and coupons off applied for each service. What more can I ask for? Don't hesitate to call them, worth every penny. read more

Unfortunately left windows with smudge marks and residue on windows. Wanted to charge again for them to come out and fix it.

This Company is a problem and may be a waste of your time. We have a large home with 92 windows. The men that came out asked me to confirm what we wanted cleaned...windows, screens, tracks and window wells. Though they were very nice and the windows "were" clean, the tracks weren't touched (I suspect there was a language barrier) and the window wells were maybe 30% cleaner than prior to the visit. One of the screens removed for cleaning was and is missing. I called Bubbles the next day and they said they'd be glad to reschedule. The morning they were supposed to return, I got a call that they wouldn't be able to make it. Their next available date was two weeks out, which I scheduled. I got another call that their man could not be in the area that day. I rescheduled and received a call that they again had to cancel...a third time. They apologized for the inconvenience and offered to do the tracks for $2 apiece instead of $3. I declined as I could only assume they were going to waste more of my time. Again, this Company is a problem and may be a waste of your time. There's plenty of other's that I'd bet, keep their commitments. read more

Hang On To Your Wallet! I tried this company a few weeks back to wash inside and outside windows of my two story house in Wheaton. I knew they were a bit more expensive than the previous company I have used but I thought I would give them a try. I received my quote from the office personnel and then scheduled to have the work completed. The quality of the work performed was fine but when the tech presented the bill to me it was $30 more that my quote. The tech made an addition error and also charged me extra for front door side lights and a storm window stored in my front screen door. Even though I was still in the price range with these windows counted, the company policy is to still charge the customer extra. I called the company office and they said they would cut me a check for the extra charges and they did follow through with a $10 refund. This company charges more than most competitions and really tries to nickel and dime you to death with EXTRA charges. My suggestion is to stay clear. If not, be prepared to spend more than what you are quoted! read more

Below are my comments sent to the company following my first and last experience with them. They are headed for a law suit due to a flagrant case of bait and switch. And no, they didn't acknowledge or address my comments. Do NOT hire these crooks. "I was given an estimate of $160 when I spoke with your representative last month. I was explicit about the number and type of Windows to be cleaned, including storms and screens. $150- $160 is what I've paid other companies so the estimate seemed on target and I scheduled. When the cleaners arrived this morning (in an unmarked pickup?!)I began to review what I needed. Another question I asked before I scheduled, was whether your staff were English speaking. I was told absolutely yes. Wellllllll, it took app. 40 minutes for me to make myself understood which I repeated numerous times. I was not able to understand much of what I was told due to their VERY limited English. When I told him the estimate, he said "no no no and proceeded to show me a Chart where there were additional (and excessive) charges for French Windows, screens, and storms. Bottom line, $86 more than I was quoted. I was already rescheduled once and have an event this weekend so I paid. A mess was left in the house--leaves, piles of pine needles, twigs. Other companies lay mats to prevent this. And several windows were left spotted and a storm window forced into the wrong window! Bottom line, I am very unhappy. Nor can I find the "extras chart" anywhere on your web site. So it looks a lot like bait and switch to me, a very poor policy for any company. What is your response?" To date, there has been no response. Not a peep. Small claims, here I come. read more

Bait and switch. Don't believe the over the phone quote will get padded to the moon when they come out. Also they don't come when they say they will and apologize and reschedule. Bad Company thank god for review that expose the practices. read more

A downspout in front of my house was completely clogged. I first called a gutter cleaning service in Naperville, but they came in and told me that I needed to get a plumber to get it fixed and couldn't help me with the issue (they didn't charge me for the inspection, so no complaints). I then found Bubbles on Yelp. They sent out a skilled worker to my house the same day I called. They unclogged my gutter, washed my drive way (which had all that mud from overflown gutter), and charged me a very reasonable price. I am glad I found them and I highly recommend them. read more

Terrific organization. Best communication of any residential services provider I've ever worked with. Lightning fast email communication; everything is done online. Service techs are punctual and get the job done. Prices are reasonable. Great follow-up. Highly recommend! read more

The scheduling person on the phone was a little confusing (too many options, too many add-ons price-wise). But the gentlemen who showed up and did the work were tremendous. And fast! They even waited for me when I took my son to school. You can't ask for more than that. read more

I scheduled an appoitment weeks in advance for Bubbles to wash my windows. I was given an appointment time between 1pm - 5pm. I took off worked and waited. At 4 pm I contacted the office to inquire about the whereabouts of the crew. After some difficulty in finding my reservation, I was told they would need to contact the technician. I was then told that they were not coming to my home that day because they didn't have a ladder. Bubbles knew I had a 2 story home since the initial reservation. Do they only clean ranches? How do they not have a ladder? Had I not called on my own, I wouldn't have known they were not coming, as no one contacted me. I asked to speak to a manager but there wasn't one there and never received a call from anyone regarding this incident. Horrific customer service!!! read more

I had Bubbles Window Washing clean my gutters on November 1, the day after a snowstorm. The technician cleaned the gutters but neglected to clean the leaves from the roof. The leaves began sliding from the roof to the gutters the very next day, which made the cleaning a waste of money. In the years before, technicians from Bubbles would wash the leaves down the roof with hoses before starting to clean the gutters. I called the customer service about this but all they've offered was to charge me extra for roof cleaning. If there is an extra charge for roof cleaning the technician should have brought this up with me because I was at home at the time of the service, however the technician has never done so. I will not hire them again. read more

Very professional cleaning and well worth the $300 for 25+ double hung french windows, gutters cleaned and sky light. We are very happy with the results and will utilize Zach again! Great Job! read more

We have used this company in the past, and recently I kept getting emails in regards to specials and discounts, so I called for a quote. They charged $140 for gutter cleaning, which I thought was a reasonable price. Then I called around to local businesses, and I got quotes from $100-120, and I told them to hold off. On the tentatively scheduled day, they showed up and I said, ok- can you match prices since they are already here- they said no. I said that I wanted to respect the technicians time, and said to go ahead, and are $40. They also said they could wash 4 of our skylights- I watched them wash 1 from the family room, and then none of the other ones! I called, and no response and little interest (3rd call that day) to help, so now I'm out $180, and have 1 window washed and no price match on quotes that I was still In the process of receiving. Poor customer service, and a barely some job! Never again. read more

I called "Bubbles" Company this morning around 10 AM asking if they could possibly have a worker come and hang two repainted wooden storm windows today? You see I'm a senior and just couldn't get them up to the front second floor windows without help? Jen answered and said sure they could do that but it would cost me their minimum charge which was $80.00 I needed those old windows back on the second floor today so they sent a nice young man named Marco, he was polite and climbed his ladder with my two storm windows re-attached them to my satisfaction and Marco was gone 10 minutes later. I'll probably call them again to clean my gutters this fall after the leaves stop falling as they did the job I needed and the same day I called. That's an A+ from me. Frank read more

Bubbles was on time and did an amazing job cleaning our windows! The two gentlemen spent 3 good hours making sure the job was well done. Impressed with the attention to detail and courteous demeanor. I plan to have them come out yearly to clean all of our windows. Great job! read more

In an earlier review I gave Bubbles a five star review and I stand with that review! However, I have an additional comment. When our last gutter cleaning was finished, my wife called me at work and commented that she was concerned that the technician cleaned the gutters in an unconventional manner by climbing all over our roof and cleaning with a leaf blower. Her concerns were the safety issue as we didn't give permission for him to walk all over the roof. When I arrived home, I noticed that a section of gutter downspout had been torn loose from the house. I also noticed some small object on the roof. Since the damaged gutter was my major concern, I overlooked the object on the roof. When our local repairman came the next day to reattach the gutter we found that the object on the roof was a rusted crowbar! I can safely say that that crowbar was not there previously! Something very weird occurred during the cleaning visit! In addition, a large water leak has now appeared from that area that had never appeared in the 50+ years we have owned the home. In all honesty, the leak may not have been due to the cleaning. In closing, I encourage homeowners to continue with Bubbles as all other services have been five star. However, if your gutter cleaner climbs atop your roof and uses a leaf blower, don't hesitate to order him off of your roof and call Bubbles for another technician! read more

First time customer and I will be back. They were very prompt in returning my request for a quote and SUPER flexible in scheduling the job. The two workers they sent out really could not have been nicer. They cleaned all the windows and skylights on a 2 story house plus power washed our siding, sidewalk and deck. The deck had a bunch of algae in it but it looked like new when they were done. They probably are not the cheapest option but I thought the price was fair and believe you get what you pay for. I hate having strangers in my house but they seemed really nice and professional. read more

I have used Bubbles in the past for Gutter Cleaning, and they are very consistent on their follow up calling and seeing if you need services. I needed to have all of windows cleaned so I gave them a shot. They asked me how many windows I had so I went around my house and counted them, 14 in all and then needed the sills cleaned to. So I got a quote back for $98 dollars which sounded fair. The guy came and was quick and then handed me the bill for $181 dollars. I thought this was odd since the quote was $98. Well on the quote they only show the cost for one window. On top of the very sly/scam quote they did not clean the large window above our front door or Rear windows over our kitchen sink, these were the two windows which caused us to hire there services. I complained and never got a reply. Will not recommend or use the gutter cleaning services. read more

Bubbles was very communicative and straight forward. They were able to schedule my service and come out very quickly. The technicians bagged my gutter debris and did not leave any around my home and yard. They did a complete job. I will use Bubbles again. read more

There's something dirty about this business! They charged me $100.00 plus over the original estimate. When I questioned why the price increase (I have used them before) they rudely stated they had a price increase since the last time. I was charged over $500.00 for gutter and window cleaning. Outrageous!!!! There were only 2 guys and it took only 2 hours to do the work. If you live on the North Shore they're not only going to clean your windows, they're going to clean out your wallet!!! I will never use this company again! read more

The gutter cleaning done is ok. However, the window cleaning is horrible. I was quoted one price. One man arrived at 10 am and was done within the hour. He cleaned the window panes inside and out for $171.00. I looked and the frames or the inside of the windows weren't done. When I questioned him about it he said that was extra charge. I said that the office never mentioned any such thing. I had to re clean all of the windows myself, even the panes on the inside since that is the last thing cleaned on a window. I will never ever use this service again. I wouldn't even give them one star if I didn't have to. Terrible!! read more

Fool me twice, shame on me, I guess. Only giving one star, because zero is not an option. Based on a painful, time wasting first experience in the Fall last year, I never intended to ever deal with this unprofessional operation again. When they started badgering me again in the Spring, I gave them a second chance, windows and gutter cleaning. Big mistake, on my part. What a total waste of my time, again. Plan on last minute cancellations, at least two or three, and about ten different people contacting you with inaccurate and/or incomplete information about when their field person may or may not show up. Invoices don't match what they'll tell you over the phone. Back office is seemingly run by a dozen different part-time people, none of whom share information with each other, or will be accountable for what they tell you which makes the fragmented customer experience excruciating. Not worth the frustration. Avoid at all costs. Plenty of other companies out there that get it. Reading the polarity of the reviews on this deceitful "business" I find it interesting that the majority of the "5-star" ratings are vaguely worded, cookie cutter formatted entries that are fabricated (likely by its incompetent staff) to balance out the avalanche of overwhelmingly NEGATIVE REVIEWS FROM ACTUAL CUSTOMERS. read more

I have used Bubbles before and have always been happy with their services. Art and his partner arrived on time and got right to work. They cleaned inside and out, including screens and tracks. They left absolutely no mess, spoke perfect English, were very pleasant and accommodating. I've used them for gutter cleaning too and they have always done a good. read more

We've used them for gutters and windows several times, always reliable quality service.

They were terrific! I called at 7:30 in the morning to have my two second floor windows washed, and they were out by 11:00. They left me an invoice and I paid them online...didn't even have to give a credit card deposit! I will DEFINITELY call them again and recommend them! read more

Very disappointed in their service. I was given an estimate via email, spoke to them on the phone regarding the challenges involved in my windows and they stuck by their quote. Upon arrival they give a final estimate...WELL it was TWICE the price. Further, I received no return phone call in an effort to rectify the situation. It has now been a full week and I still haven't heard from them. read more

Was able to schedule an appointment within days. Art was prompt, professional and did an excellent job. Follow up was also very good. Will use this company again in the future. read more

Terrific service and enjoyable people to do business with! Very professional and their behavior confirms that customer service is important to them. We'll use them again! read more

Stay away from this company. They were late for the appointment. When we called, we were told they were overbooked and would get there when they could. Workers showed up finally and did a horrible job. They damaged a screen and did not tell us about it. The supervisor that came out after we called accused us of damaging it and trying to pass it off that they did it. They did a horrible job on the windows and tracks. Customer service is non existent there. read more

Scheduling is easy on the phone. I have had my outside windows cleaned by Bubbles for the past three years, twice a year. They arrive on time and work quickly and efficiently. They are careful around outside shrubs. I have always been pleased with the bright, clear way windows look when they are finished. I do not even need to be here to have this work done, and pay by calling in credit card. Happy with Bubbles! read more

Nice guy who came. Unfortunately, I did not get the name of the man from Bubbles who came to do my windows on Friday, September 2, 2016. He worked hard to remove the sticky aluminum storm windows on the back porch and one old wooden storm window that had been painted shut. I was thrilled to finally have those windows in the kitchen and back of the house properly cleaned. The cost was very modest, considering how much work was involved. They did a better job, in less time, than I could ever do. Well worth paying them to do it. read more

Terrible company!! I scheduled them to clean my windows and while the window washer was cleaning my bathroom windows, I heard a crash. After he left the room, I checked it out and noticed my custom stonework surrounding the tub was gone. I then noticed him going outside and dumping items (my limestone) in my neighbors bushes. Upon job completion, I asked him if everything was OK (to give him an opportunity to tell me what had happened) and he replied fine and gave me the bill. I then told him I knew what had happened and to call his manager so I could inform them of not only the accident, but of his dishonesty. It's been over a year now and the company is still calling me to pay the balance owed-which was significantly less than what it cost me to repair the stonework. Terrible company!! read more

I wish there was an option for zero stars. I was initially hopeful when I submitted my online request for a free estimate. I received a call the following day after my submission and was asked about the number of windows I have and the square footage of my patio (needs power washing). I was given a ball park estimate of the cost and we scheduled someone to come out 4 days later. So far, ok. I was hoping to have the job completed within a week, sounded like it wasn't going to happen in that time frame. Then everything spiraled downward very quickly. I was given a 3 hour window in the middle of the afternoon during which the agent could arrive at my house to perform the free estimate. I received a voicemail after 4 hours and was told that no one would be able to make it and that I had to call back to reschedule. No apologies. The following day I received an email asking me for feedback from the free estimate. Clearly these people aren't on the same page and disorganized. I wrote an email expressing my disappointment and outlined what happened. I was by no means ranting and raving as I am here. It was the perfect opportunity for them to call me back, apologize, and reschedule. I heard absolutely nothing back! They really dropped the ball on this one. read more