We hired Bubbles to clean our windows (32+), after hiring a company on Thumbtack who messed up all the windows... Alfredo came out with work van and ladders. He was professional, clean, courteous, protected our floors and walls from ladder scuffs etc. Great price, fast service, and a perfect job! Don't look anywhere else for a Window Cleaning service... Bubbles Window Washing Naperville has you covered. DWhite read more

Bubbles Window Washing & Gutter Cleaning - Alfredo cleaning our windows perfectly from Bubbles Window Washing Naperville! - Window Washing Near Me - Naperville, Illinois

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I was happy with Bubbles Window Washing service and would use them again and recommend them. In my opinion they aren't inexpensive but they did a big job that took about 3.5 hours. In the end, the house and windows looked a lot better. Bubbles communicated well through the whole process and gave me an estimate via email. We have, I think 30-35 windows. When the rep arrived on site and looked things over, I was surprised that Bubbles then contacted me by phone. Their phone rep told me that their tech would have to do a deep clean of the tracks and therefore my new price would be $550...this was after my initial estimate had been $314. HOWEVER, after a consultation between the Bubbles phone rep and her supervisor (while I was on a brief hold), the phone rep adjusted the total down to $420--all windows, tracks and all screens. In my opinion, $420 is a lot of money especially for window cleaning, but I understood the cost would have to be more, and I appreciated that the phone rep was empowered to reach a price point that was acceptable. Just as important, the tech's work and attitude were both excellent. We were very pleased with the results. All in all, I think Bubbles handled the whole thing quite well. read more

Just used this company for the first time and cannot say they did a fantastic job. Be aware that the actual Bubbles company sub contracts out their work. I had a company from Chicago show up. They were on time and the young man who cleaned my screens and windows was very nice, but it was not worth the over $200 I spent. He didn't clean a single window track and after a long winter, tracks need to at the very least be wiped out. I had to scrape grime off a few windows after he had washed them and then he kindly rewashed them. All in all, I won't use this company again. read more

Overall, they did a great job. The only thing I can ding them on (and it's a really small thing) is that they blew debris onto the sidewalk and the deck but didn't clean it up. I'll use them again! read more

The gutters were cleaned however I have several issues. First, the man who came, seemed nice enough, said he didn't think his ladder would reach. {I told them on the phone I had a 2 story house.) Anyway the guy said he could do the job because we have a deck and his ladder could reach from the deck. I asked what about the other sides of the house and he said he could walk around on the roof. This made me very nervous as it seems needlessly dangerous. Secondly, the website says that they clean the gutters by hand. not blow them. This man had a blower on this back, which I didn't see until he was done, as he walked around the edge of the roof and blew the gutters. Although the man cleaned by the debris that had blown to the ground, afterwards I noticed little black gunk from the gutters all over the deck railings and on parts of the house which I had to wash off. And lastly, the website claimed they would flush the downspouts after cleaning which they did not do. I called to complain and was offered a $20 discount which was something. When the man was done, I didn't realize the downspouts weren't flushed and I hadn't yet noticed the railings etc. so I tipped him and was just glad he was still in one piece and hadn't fallen off the roof. I thought I was going to get a quality job for $175 and instead I was disappointed even with their $20 adjustment. I should have asked questions from the start when he said his ladder was too short. At that point I should have called to reschedule. And next time I will for sure watch more carefully as to how things are being done. Chalk this up to experience. read more

Professional, courteous, careful, thorough. Excellent job for power washing a wood siding house, gutter clean and repair. The house looks like it was just painted! They were also able to repair an elbow piece of a gutter that had fallen off of the tallest part of the house. Charge was high compared to other quotes, but they maintained professionalism and good communication throughout the bid process. It was definitely worth the additional spend. Great job! read more

Bubbles Window Washing did an incredible job on our windows! Sebastian was polite, mindful of the landscape and worked hard to make our windows and light fixtures sparkle. I had forgotten how bright our house was with clean windows. Five stars, would recommend! read more

Fernando was great! Punctual and professional. He did a great job and the price was very competitive. BTW, he wore a mask and we were mainly on different levels of the house before he finished up outside. read more

I have been using Bubbles for gutter cleaning, window washing and power washing for a few years now and I have found that their techs are at least pretty good and most are exceptional when compared to other services I've tried in the past. On one occasion, a tech who finished power washing the house helped me clean the inside of a storm window that had water blown into even though that was not part of the job. Most recently, for gutter cleaning, the tech did a thorough job of cleaning the gutters, checked over the whole roof for debris or damage and took care to clean out the underground pipes carrying rainwater from the downspouts into the yard. I also like that they are pretty low-key in soliciting business -- just a text or email a few times a year to offer services or promotions. They are not like some places that pester you with continuous phone calls etc. read more

Great job cleaning gutters. Scheduling was easy process and everything went well. Friendly associates!

I've used Bubbles several times . Today was the 2nd time I've hired them to clean my gutters but I've also used them in the past for window washing and power washing . The reason I like them so much is that they are EASY to do business with!! They periodically email me asking if I want service. If I don't, I simply ignore the email . This week they texted to ask if I wanted my gutters cleaned and I texted back Yes . That's all it took was a 2 second text . A couple of days later they arrived and filled two black garbage bags with leaves from my gutters . I didn't have to be home , I didn't have to pre pay or have a credit card on file . As soon as they finished they sent an email invoice with an extremely easy link to pay on line . Their work is good and prompt but what I value most is how easy it is for me to schedule, correspond with them and pay . EASY is a huge value-add and differentiator for me. Clearly they invested in some technology in order to create a good customer experience. read more

Very organized. Able to schedule to fit my schedule. Very nice young man came by himself. He was friendly, efficient and thorough. I will hdd bubbles to my list of service providers for the future. read more

The whole process went very smoothly. The staff was very courteous, gave me a heads up when they were on their way, and left my house looking amazing. I've used Bubbles' services several times now, and will continue to do so. read more

If 0 stars were available, I would choose that. I had my gutters cleaned and GutterGlove Gutter Guards put on last Fall. I've now noticed that birds are creating nests at the ends of the gutter. They have snuck under the guard and there is now debris hanging visibly from three corners of my house. I called Bubbles to have them come out and remove the nest and properly secure the ends with end caps and they said they could for $90. After a half hour wait, she then told me I could get the work completed for $70. Why would I pay for additional work to be done when I cannot even verify that it is done properly? I do not want to get on my roof, that is why I hired the company. If they messed up once, there is a good chance they will mess up again. I'm not paying for that. Then she transferred me to a manager. The manager said that they can have someone take a look and if the work was done improperly, they can remove the nest and secure with end caps. However if the work was done correctly and the birds still got in there, they will charge me for the cleaning and additional work. What is the point of getting gutter guards if they do not guard anything? They are coming to inspect the work Wednesday, so then I will know what the verdict is. I'll update my review then. read more

Yesterday, I scheduled an appointment with them to clean my gutters next Monday. They called me today and mentioned they had an opening this afternoon, so I gladly accepted. Art B. was the representative that did the gutter cleaning. He was swift, efficient, & personable. He was also knowledgeable about his business and gave me some tips. I couldn't ask any more of a gutter cleaning service. They are professional & affordable-a winning combination. I will use their services again in the spring! read more

We call Bubbles every spring and fall to clean out our 2nd floor gutters. We have a lot of trees that drop leaves and seed pods on the roof and in the gutter. Erik did the job last week. And just like every time in the past, the job was well done. Cleaning gutters is a messy job, but as always, Erik was neat and left no mess. He ran water through the finished gutters to make sure downspouts were clear. He was also very fast - the job took only about 30 minutes. We'll continue to call Bubbles at least twice a year. The value, service and professionalism can't be beat. read more

Useless! They said that they would perform their "services" between 8:00a.m. and 6:00p.m. meaning we would have to spend the entire day , waiting for them to arrive. They said that they would contact us in advance, indicating when they would arrive. Well, it is 5:30p.m. and no contact and no arrival. Useless!! read more

We've had two appointments for them to come to our home. Neither worked out well... One was a very late show, the other a no show. It is very difficult to talk to anyone at this company. Phone calls are not returned in a timely manner and nobody seems interested in a continuing relationship. The actual work could not be evaluated as the workers only spent 15 minutes at my home and and left before questions could be asked, or work verified. I will never consider having work done my this company again.. Thank heaven's there are plenty of other companies out there! read more

My windows have never been cleaner. He was prompt, efficient, and courteous. He cleaned the sills and scraped some paint residue where needed. Will be my go-to window washing company from now on. read more

Did a great job cleaning out the gutters. Getting an appointment was quick and easy as well and they had the most reasonable prices

They did our 2 story house a number of times. I got an appointment and got a text message asking us to do the cleaning ahead of time which I agreed. The cleaners came with a short ladder only cleaned 2 gutters only. The cleaners told us they could do no more (there were other lower gutters that were not cleaned). All the gutter leaves removed were on the ground. I asked them to clean up their mess and they said yes then left. We had company that night so we had to clean up their mess. I told Bubbles what happened and they wanted to charge $100 for the work they did. read more

I used Bubbles for cleaning my gutters in the summer of 2011 and was extremely satisfied with the value & service they provided. Upon calling, the customer service rep walked me through their service offerings and answered all my questions. They then offered to send someone out the same day but I was unavailable so we did it the following day. They gave me a window of time when they would show up the next day. About 15 minutes before they arrived, they called me to let me know their tech's were on the way and they showed up ontime. The techs did an excellent job explaining what they would do and completed our two story house in about 90 or so minutes. They were very thorough and worked quickly and efficiently. They accept Credit Card, Check or cash and even have coupons on their website. Overall, I couldn't be more satisfied with the service and price they provided us and would highly recommend them to family and friends. read more

Had my gutters cleaned and they had to lift some of the shingles to gain access. (From what it appears). My shingles were lifted in many spots and so I was concerned. I called them later on that week and was told that the shingles will probably fall into place in time. The lady who answered the phone said she'd leave a message for the manager. They never called. Fast forward a month and we now have a small leak in one of our bedrooms. Coincidence? Not happy at all. read more

If I could, I would give zero stars. I called for an estimate and the gal on the phone said, "Oh, I go by that place everyday on my way to work, I know the building well, you don't need someone to come out for an estimate." I asked again to have someone come out for an estimate and she once again said she knew the building well and can also pull it up on google maps to see how many windows I had. She gave me an estimate of $700 and I once again, for the third time, requested an onsite estimate. She said it was not necessary. We were scheduled for the following Monday and we were good to go. One guy showed up to clean inside/outside of all of our windows. After roughly half hour, he came to talk to me and told me that the charge is now $1400 because we have too many windows. I guess the window charge is from 1-75 windows, it is $700 and anything over 75 windows, is double the charge. He said I had 100 windows so they were charging me double. I called the company and explained to them that I requested an onsite estimate 3 times and they said, well it is now $1400. The old bait and switch. Then, after an hour of cleaning our windows, the one sole guy said it was too much work to complete and he will be back the next day - and he left. Well, the next day, I rec'd a call from the company and he had a personal issue and won't be back until the next day. So, instead of sending someone else to complete the job, he came the next morning and finished the job. One guy! We run a business and had to have our employees away from their desks for 3 days! This is a horribly run business - I do not recommend them AT ALL! For a company to double their prices when I requested an onsite estimate 3x, is unethical and their integrity is non existent. I would stay FAR AWAY from this company! The windows on the inside look horrible with cobwebs, the corners are not clean and their customer service is HORRIBLE read more

Setting up an appt was easy and convenient; they were very accommodating, even when I needed to change my scheduled date. The man who did the cleaning was polite and respectful of our home. Very nice guy. And he did a very thorough job -- our windows look great! Would definitely recommend. read more

Bubbles came out to clean my gutters. They were very responsive with scheduling and even arrived a day earlier due to them being in the area. When booking the appointment I was told that the tech would bag debris and would need an outdoor water source to check the flow of the downspouts. None of that actually happened. The tech just threw the debris all over, on my patio, on my patio furniture, in bushes, in the driveway and down the back of the house. He did not check the downspouts either. When I informed customer service of the giant mess that was left, she stated she would send a tech back out to clean up. Not sure what he actually cleaned up. All of the mess was still there with the exception of the patio. That he just swept into my grass and mulch. Communication became non existent on their end when I informed them of the lack of clean up the second time. The only positive is that the gutters are actually cleaned out. It's too bad, they were reasonably priced and responsive. Looks like I will be going elsewhere in the future. 10/10/21. After speaking with Kristiana from management I am more satisfied with the level of customer service received. Though I wish that my concern was escalated to her from the beginning, she was very responsive to my concerns once she became aware. She was able to provide some compensation for the lack of attention initially provided. Though I am unsure of whether or not I will use them in the future, Kristiana went out of her way to make sure I was satisfied, thus increasing the possibility of using future services. If I were to change my star rating, I would now give a 4/5 for the level of customer service that was received. read more

Yes, they came 2 hrs late, however; they also agreed to squeeze me in on the very day I called for a quote so I feel I can't knock them for being a little overbooked. Art did a great job, was very professional and washed my windows very quickly. They are very well priced compared to other businesses I have used. My windows are sparkling!! This is the company I will always use from now on and I will definitely recommend them to others. read more

I had an horrible experience with this so called reputable company. First, the company cancels out at the list minute for the estimate. Then, after confirming our appointment two days prior, the company calls me one day before the appointment to cancel because the guy with the 40' ladder was unavailable. After they offered an $100 discount, we attempted to use them, the day of the appointment they call to cancel because the 40' ladder broke and the local Home Depot did not have available to rent. In short, after three cancellations we have decided to not deal with this company anymore. read more

A crew of 2 showed up to clean my gutters. Each took a section to remove debris. A significant portion the debris had to be cleaned up by me after they left as it was just dropped in my mulch areas. I watched as they pulled out the debris but didn't run a hose through the gutters and all the dirt and silt was still sitting in the gutters. When I asked about that he indicated that he had done what he needed. I called the company right away and they did run a stream of water through the gutters. The gutters are still black with mildew and dirt. I found the bag of debris that they cleaned up just sitting by my garage door. Completely feel like the employees lacked pride in a job well done. When I contacted the company to complain I received no phone call back, although they did send me a check for $25 with no explanation. I'll be looking for another company to clean my gutters next year. read more

Ruined our concrete by applying pressure washer too close to the concrete. Then denied it.

I walked Artemio through and pointed out what I wanted done. He went to work, was quick and did a great job. I am incredibly pleased with how everything turned out. This is our third time using this company and we'll be back; or I guess they'll be back. read more

Thrilled with the ease of scheduling my gutter cleaning. They did the work within a day or two of my calling and did a great job! Highly recommend! read more

I was skeptical that professional window washing would be worth it. I was wrong. Sebastian painstakingly cleaned all my windows and screens with far better expertise than I could manage. The house is noticeably brighter now. Definitely a worthwhile investment with excellent service. Highly recommend. read more

Came and washed my windows inside and out and screens. Did a great job. They were on time and very easy to work with. Would definitely use again. read more

Used this company a handful of times. Each time out, they were very polite, prompt, and followed up nicely. Definitely no problems. A great recommendation. read more

Overall they did a good job and would recommend them. They washed my windows, inside and out, including the screens and tracks, for an extra charge. They also power washed my stone patio and front porch. Fair price, responsive. read more

I used Bubbles cleaning for several years in a regular basis. Just now I was contacted by a customer service representative to schedule a gutter cleaning. I requested that they not come between the hours of 11am and 2pm because my little guy naps and it would wake him up. The customer service rep explained the time windows for service, one being 7am to 11am. I asked if there was anyway to come first thing in the morning. He said they couldn't guarantee an arrival time, which is understandable. However, there was absolutely no attempt to accommodate my request. When I advised that I would have to utilize a different company that could, there was no apology no "thank you for being a customer" just an email confirmation that my appointment was cancelled. It's a shamr because their prices are reasonable. In my opinion this was very poor customer service. read more

Hired these guys to clean out back gutters only. Quick and affordable and nice to deal with. On time and was done in about 20 minutes. I would recommend this company. read more

We had Luis from Bubbles clean our outside windows. He did a fantastic job!! He was organized,neat, punctual and efficient! Qualities, not found very often. We have used Bubbles several times within the last two years and have been extremely happy with the results. I highly recommend their business. read more

We used Bubbles for both gutter cleaning and window washing. We are very happy with the work done for both services. They are professional, on time, and do good work. We had them clean windows inside and out as well as wash screens. I added the screen service once they arrived and they were able to add the extra service. We will definately use Bubbles again for both gutter cleaning and window washing! read more