I was in the area and was curious what this store had to offer…read more This store was a mess, first of all. Items and even apparel were on the floor, and employees would just walk by and not pick up the things. Yes, prices were cheaper, but so was the quality. Won't be returning.

Nicole was very nice at the store she was very welcoming and she helped me with my daughter to look…read morefor clothes she was helpful and kind being a dad n looking for girls clothing is hard but she was very patient and kind to help me an my baby. Please make sure you all recognize her and her excellent customer service. Thank you again Nicole

I was surprised to see that there was a Nordstrom Rack in Oklahoma City despite not having a…read moreNordstrom Department Store anywhere in the state. I went to check it out and being from California, I was horrified at the selections they offered. Hence, I decided I better make a trek to Dallas as it's a more Cosmopolitan area with better shopping choices and a different demographic all together. While was unable to find anything to my liking at this location, it was worlds away better than the OKC store. It was clean and organized, the staff was helpful and there was a much larger selection of items. I would definitely come back again but I recommend getting there early if you wear a popular size as things do run out. If you don't find exactly what you are looking for, rest assured there is an actual Nordstrom right around the corner at The Galleria.

The store on Dallas PKWY always have friendly staff!! The shoe selection is always on point and at…read moreaffordable pricing! Now If I can stop using my lunch break to shop, I'll be good lol, but how cute are these

They just moved to a new location and have lots of room for new and resale items. Just a warning,…read morethe new items are expensive. Think $300 for a shirt. But the resale are priced very reasonably and most were on sale. They had a nice variety of clothes, shoes, purses and even bath bombs. You never know what you might find!

Super service in a world where service doesn't exist much. Good selection of clothes and giftsread more

Love coming here and checking out the clothes! Always a great variety! One of my fav places to…read morebrowse! Great prices also and you never know what you will find. Staff is super nice!

I've gone twice now to sell my clothes and both times the customer service I've received when…read moretrying to sell is HORRIBLE! Having someone wait in store, with inadequate seating and 6+ people ahead of you, with NO specific wait time is not the way to do business. Will be selling at Buffalo Exchange from here on out.

Great clothes and accessories! Lots of gift items, some…read moreshoes and handbags. Staff is VERY FRIENDLY and helpful!

What a Beautiful Gem of a Store! One of a kind items. I…read moreadded some gorgeous blue & white napkins that make my Waterford crystal pop. These napkins made my day and put a smile of pride on my face. Merchandise is on high side, but let's face it...Beaucoup is definitely not Walmart, lol. When shopping for the perfect, unique gift, drop by this adorable shop! oxo

This experience confirmed exactly what countless online reviews already warn about: inconsistent…read morequality, poor customer service, and a frustrating return process. I placed a $250 order and received a pair of pink shorts from the limited Special K-Pop Demon Hunters one-time collaboration for my niece's birthday. The item arrived visibly stained, snagged, and pilled. It looked unmistakably like a worn return that had been carelessly repackaged and resold at full price. This was not a minor flaw. It was obvious damage. Because this was a one-time collaboration piece, it is now completely sold out and will likely never be restocked. That makes this situation significantly worse. The only "resolution" offered was for me to return the item for a refund -- meaning Zara's error cost my niece her birthday gift, and I am left scrambling to replace something that cannot be repurchased. I contacted customer service twice -- once via chat and once by phone. Both representatives repeated the same scripted response: return it. The phone representative was dismissive, audibly annoyed, and spoke to me in a condescending tone, as though expecting basic quality control was unreasonable. A global retailer should not be reselling damaged returned merchandise without proper inspection. And if this reflects broader fulfillment practices, that is deeply concerning. A quick search of Zara reviews shows that complaints about inconsistent quality and poor customer service are not new. Unfortunately, I can now confirm this firsthand. I hope this review reaches someone in leadership who is willing to address what appears to be a recurring operational failure. It is unfortunate, because Zara appears to have a strong selection of children's clothing and exciting collaborations with major brands and cultural franchises. However, partnerships of that scale deserve fulfillment standards that reflect the value of those names. Based on this experience, I will not be ordering again.

My husband and I shopped at ZARA on January 21st. He purchased a pair of pants and a cardigan. He…read morekept the cardigan but the pants were too short and he wanted to return them. He paid cash. The associate verified his phone number. He never received a text receipt. I called the ZARA customer service 6 times! They were absolutely NO help. Each time they said that would follow up. They did send me a receipt with the cardigan, which I kept, but sent me a receipt from another customer with their master card number. How irresponsible! I asked the manager if I could just get a store credit ..her reply was No without a receipt. She told me I could get something for $13, nothing in that store was $13 at that time. I was in there today,Feb 10 to take care of this matter. I work retail and understand how important customer service is. I'll never shop at the Galleria ZARA!

Cutest frickin clothes EVAR. This places throws out any other boutique I've been to in a loooooong…read moretime. They're a bit pricey but totally worth it! I was on my way up to Plano yesterday for a happy hour at Ringo's and I hated what I was wearing. I needed a new shirt ASAP and I only had 10 minutes to find one. A girlfriend recommended Melanie Gayle and I went in with the real expectation that I just may not find something I like. I was wrong! Way wrong! The two girls working were entirely too sweet and super duper helpful. I told them of my dilemma, and they started pulling shirts left and right and throwing them into the cute changing room. I tried on about 8 different shirts - and I'm not even kidding - I wanted to buy all 8 of them. I've *never* found stuff like this in other boutiques! They carried dresses, pants, skirts, party tops and all kinds of other things. I think I spotted accessories somewhere, but I was in such a rush I didn't really take time to notice them. And the best part? I got 15% off if I spent less than $100, and 20% if I spent $100 plus. Now I'm no mathematician and I *know* that's just a marketing ploy to get you to spend more, but it just so happened that I couldn't decide between two shirts so I bought them both. So I got my 20%. I promptly changed into the new shirt while one of the girls rang me up - all I did was run up and sign the receipt and everything was already wrapped up nicely to go, including my old shirt. Thank goodness there's another location in Snider Plaza that I'll be visiting frequently, because I would so be going to Plano more often for Melanie Gayle.

Dallas gets first US location, reason number 3,493,398,984 I love living in this great City and our…read morelovely fashion market. Aftershock London launched it's opening party last night and some lucky guest were able to get in early on the shopping. Today is the official opening so Ladies grab your shopping acquaintances and lets get busy. there philosophy affordable fashion for women. Spring/summer 13 is bold and fierce. I am in love with everything from elegant flowing dresses to bold statement clutches. Bright, Beautiful and ready to dress you fabulous. I love everything about the store, exceptional over the top staff ready to assist you for your evening cocktail party, wedding, night out, or just looking spectacular and making a statement. Yes casual wear that speaks volumes, accessories that are one of kind. I am in love with this store...Let's make some noise Dallas! PS. we have two airport hubs, jump on flight you can not wait for more locations to open....you have to get this now!

Wardrobe malfunction during Homecoming dinner/dance. Called Aftershock and left distress message,…read morewithin an hour get a call back to meet at store and get a replacement dress - after hours! Kudos to the staff for going the extra mile. Lots of great looking items at good price points.

I was able to find a pretty dress off the one-of-a-kind rack, which was not only affordable but had…read morelots of varieties to choose from. I forgot the name of the person who helped me, but she was amazing and patient with me. Had a bit of an issue with ordering the veil, as the communication there was a bit rough. Took almost 1.5-2 months to get the veil shipped to the store from day of purchase. Otherwise, it was a pleasant experience!

We went searching for a mother of the bride dress and found the one!!…read more Patrick and Gail were incredibly helpful to us throughout our entire visit, despite how obviously busy everyone there was. They carry a wide selection of options in various price ranges, and we ended up with something that suits our needs exactly without going over budget. I would definitely go back for any future formal needs!

I first consigned with ReThreads in 2015 and continued to do so for about four years with clothes…read morefrom my and my husband's closets. The staff was a joy to work with and the checks I received for items sold was certainly worth it. NOT ANYMORE. I took a basket full of items recently and a separate bag of wooden hangers so I could hang them up before presenting them for review. As I walked through the door, I was first chastised for not having them on hangers (I should have walked out immediately), but instead pointed out that I had a bag with hangers and was going to put them on hangers for her to go through the clothes. I was by myself and it made it easier for me to carry in the basket, then the hangers. With a cursory glance at the first three items, she rejected the entire lot of designer labels. ReThreads is not the same- at all. It is unfortunate. It was once a great destination to sell and shop. I don't know if it changed ownership, but the former staff is what created returning customers. I miss the former employees.

DO NOT WASTE YOUR TIME. Very arrogant and rude woman. I brought clothes that were in very good…read moreconduction. She was so insulting saying I have clothes from Walmart. I DO NOT SHOP WALMART. Most of the clothes were from Nordstrom. DO NOT BRING YOUR CLOTHES JUST TO BE INSULTED BY THE WOMAN WITH A FOREIGN ACCENT. I will never be a consumer at their store.