If we ignore the customer, maybe they'll leave us alone!…read more I was hoping to use Country Heating and Air as they were very highly recommended to me by several people. About 3 months ago, I called them seeking repairs on my heat pump. I never talked with a real human being and was only able to leave them a voice message. Crickets, I never heard from them. Fast forward 3 months and my heat pump finally died, and I am in the process of getting bids to install a new system. It was a repeat of my first attempt to contact them, I never got a real person, but I did leave a voice message for them, again I left my name, number, and what I was trying to accomplish. Again, crickets. After 4 full days, 2 full business days (I called Friday morning and here we are after close of business the following Monday and still no call from them. Seeing how the heat pump is completely kaput, I cannot waste any more time waiting for them to reply. So yes, I will leave you alone now. After two ignored attempts at contacting you, you don't ever have to worry about me calling you again. I will ignore you now and I will tell others to do the same as well. Thanks for nothing, you really delivered on that!

We have been working with Jamie and Denise for a few years now. They take great care of all of our…read morecustomers. We have never had a complaint! Jamie and his crew are always neat and presentable and our customers love them :0) For our personal projects- they have installed a mini split and heat pump in our home and office, they repair our poor old ice machine, and they are installing a mini-split in our new showroom. They are always on the spot with anything we request and are typically no more than a few days out to get to the project. I recommend them 100%

Darrin and Zach from DRS Air came out to replace a furnace in my house. Here's how it went…read more I have a Home Warranty, and had my furnace go out in early December. My Home Warranty company scheduled me with a large, Portland-based company, who has let me down time and time again over the years. Ultimately, that Portland-based company was unable to appropriately fix the furnace and also no-showed once, so I called my Home Warranty company and begged for a different company. The Home Warranty came through and they sent me to DRS Air. To my surprise, my Home Warranty company asked if I was free to have them come out within the hour, not weeks like the other company. I was free, so hell yeah! Zach, who lives locally to me, came right out and was VERY thorough, ultimately diagnosing the problem very quickly and also identifying some significant errors the Portland-based company had made. Zach and Darrin (The owner of DRS) worked direct with my warranty company and got them to buy off on replacing the entire furnace! Of course, there are some things the Warranty company won't cover, which is totally okay. My out of pocket ended up being about $960. Darrin and Zach came out a week or so later and worked hard to get my new furnace installed. On top of that, they identified MORE problems the Portland-based company had caused, including a gas leak, and fixed them free of charge. Then, they figured out the cost was cheaper than expected, and charged me $200 less than quoted. These guys are incredible. Not to mention, it's a VETERAN owned and operated company. So rest assured, the work is going to be thorough and they'll stand behind their work. My hat is off to these guys. So glad I got connected with them.

My furnace when out and DRS was the second company to look at it. The other company said it had to…read moreorder a part that would take some time to get and without heat until then. DRS came out and got the heater working and ordered the part. What a relief its cold and DRS Darin was very professional and helpful. Zack the tech knows his stuff and got the heater working without the part. DRS will definitely be the first company I call next time, they are reasonable, professional, great people to work with. Thanks!!

The Mendez was friendly, knowledgeable and informative. Offered a great price to inspect both my…read moreHVAC and Air Conditioning systems.

Sent a technician out who was in my home for 15 minutes only to tell me my shower door was leaking…read moreand that they don't replace shower doors before leaving. They completed no repairs and performed no diagnostic services. I already knew the shower door was leaking! I just received an invoice for 180$ dollars for a "minimum fee" that was never disclosed beforehand. I didn't sign anything before or after the tech was in my home. This business is predatory and scammy.

We used RG Smith's plumbing service to update our primary bathroom. I had excellent communication…read morewith Gale in the main office and was easily able to schedule the service. The quality of work was great, and they were able to troubleshoot some issues to my satisfaction. I would use them again.

Do not ever use this company for anything.. its been 41/2 months they put wood on the bathroom…read morefloor and never came back.. serve pro is part of them too. Had a hot water heater leak in the back bedroom and the water leaked under the floor in the bathroom next to it. Tore everything out of the bathroom and bedroom and never came back. Serve pro dried the floors and that's it. Never ever ever use these losers s. Have had to hire another contractor to put everything back together..​ they charged the insurance company $17.000.00 dollars. For doing nothing.

McGinnis Restoration and Construction were contracted to repair and restore an upstairs bathroom…read morethat had leaked into the downstairs bathroom causing damage in both. The drywall repair was horrible and did not match the rest of the room. The painters did not do a good job of matching the paint color nor the level of gloss. They came out a second time and did an even worse job of painting, not to mention that they painted halfway up other walls that were not damaged, and even into another room that was not involved. They got paint on the floors, the commodes, and light switches. I took photos and sent them to the project manager and he said he would send them out again, he even came by to look at it. The painters were "sick" the next time they were scheduled to come out, and when I reached out again, I was told they were way behind. They never returned. Additionally, we had another leak from the bathroom upstairs down the wall of the downstairs bathroom. Again, I took photos and sent them to the project manager. The plumber came by and cut a hole in the drywall and could not find a cause for the leak other than the fact that when the new tub was put in place, they did not put down any sort of sealant where the base of the tub should meet the floor. I contacted the project manager again. Our home was left in worse shape than the original leak.

Paul was great. Our kitchen hot water was just a trickle impacting our sink and dishwasher…read more Initially thinking he might need to run a new line to circumvent a corroded pipe, he decided to try a new valve first, which solved the problem and saved us $$. Reasonable rates, close to on-time (actually called to let us know his TOA), quality work and a very nice person. Recommend highly!

Paul is a professional and most importantly, ethical. It's great to work with and have the council…read moreof a knowledgeable, competent expert in his field. When I had foot of water in my basement during a big storm, he came through for me and my family.

Chris is very knowledgeable and can get the job done fast! He was able to get my New Mini-Split up…read moreand running quickly after my failed attempt to install it! He repaired the copper tubing and then completed the installation. It was running and heating my shop before he left! He is for sure my next call when I have any HVAC repairs or servicing!

We called Chris to come give our mom an estimate for a new furnace, he was there the same day,…read moreOrdered furnace on Monday, put in onTuesday. Very friendly and knowledgeable people. He went the extra mile for our mom with a couple little extras. We will be calling Chris for all our family HVAC needs.

They are very professional and do excellent work. We would give them a 10+ if we could. Our mini…read moresplit runs like a champ.

The service was impeccable and the value for the heat pumps we had installed was great!!…read moreI would highly recommend Henson Heating!!!