Chris is very knowledgeable and can get the job done fast! He was able to get my New Mini-Split up…read moreand running quickly after my failed attempt to install it! He repaired the copper tubing and then completed the installation. It was running and heating my shop before he left! He is for sure my next call when I have any HVAC repairs or servicing!

We called Chris to come give our mom an estimate for a new furnace, he was there the same day,…read moreOrdered furnace on Monday, put in onTuesday. Very friendly and knowledgeable people. He went the extra mile for our mom with a couple little extras. We will be calling Chris for all our family HVAC needs.

Needed warranty repair on a system they installed. They had someone come out then forgot about me…read morefor a year. When they sent someone new out they told me I needed a new compressor but couldn't get the warranty unit. More than happy to sell me a new compressor for $5,000. When I said no, they decided they could repair the old unit. One year later (and $1,700) they "fixed" it. Except they didn't. Stopped working a week later. Went to another vendor and got a great replacement system.

This business is absolutely fantastic! When we call they respond in a very timely manner. We called…read moreas our carbon monoxide detector kept going off. They came out and took the time to find the problem which was our water heater, it had nothing to do with furnace. They advised what we should do and kept in touch while we dealt with getting that replaced, which was a horrible experience. From the person that answers the phone, to the techs, to the manager, they are a top notch company!

Ryan was dispatched by Choice Home Warranty. He found the issue quickly, spent time explaining…read morethings to me, took care of the issue and made sure I felt good about everything before he left. He even helped me look for my dog who had gotten out and taught me how to do some maintenance on my own. Since I'm a widow I wasn't aware of some of the things I was supposed to be doing to maintain my system and he made sure I understood for in the future. He really went above and beyond. He was thorough and timely and is an all around great guy. I highly recomment Comfort Temp Heating and Air. I couldn't be more blessed.

One star is one star too much. They were assigned through my home warranty company to service my…read morefailing gas furnace. They don't seem to have anyone in the office, if they even have an office. You only get an outgoing message of a female voice stating they are either away from the desk or busy with another client. The service guy, in this case Ryan Adams, per caller ID, possibly on his cell phone, doesn't call you back till the end of the day to schedule an appointment later. Neither phone is answered otherwise. My appt. was for 0900-1000. Ryan still hadn't shown up by 1100 and still wouldn't answer my calls nor one from the supposed office. Still no phone call by 1200 noon. I left messages on both numbers to call me. No response. He NEVER showed up. The home warranty company was called earlier and notified. They also only got outgoing messages on both phones. They were told to reschedule me with someone else, and I don't want to deal with this company in the future concerning lack of professionalism and lack of communication.

Our furnace wasn't giving out heat. I inspected the furnace and discovered a pressure valve error…read more I called Focus and got an appointment the next day. The tech came out and fixed the furnace. He reported water in the condenser line as the problem. The staff were very friendly and helpful. The repair cost $136 which I think is very fair. I recommend this company. I will definitely call focus in the future if we have HVAC needs.

Right in the middle of a heat wave and my parents' heat pump stops. We called around to a few…read moreplaces. Most could only service the unit 2-3 days out. It was 100+ degrees every day, so we needed someone fast. Lucky for us, we called Focus. They are a local company and were able to come over after hours for an additional fee. Within 2 hours, John was working on the heat pump. Not only was he a pleasant man to deal with, he was knowledgeable, showed me exactly what was wrong and what he was doing, and he did so quickly and efficiently. The office staff was great, too. I can't rave enough about this company.

Darrin and Zach from DRS Air came out to replace a furnace in my house. Here's how it went…read more I have a Home Warranty, and had my furnace go out in early December. My Home Warranty company scheduled me with a large, Portland-based company, who has let me down time and time again over the years. Ultimately, that Portland-based company was unable to appropriately fix the furnace and also no-showed once, so I called my Home Warranty company and begged for a different company. The Home Warranty came through and they sent me to DRS Air. To my surprise, my Home Warranty company asked if I was free to have them come out within the hour, not weeks like the other company. I was free, so hell yeah! Zach, who lives locally to me, came right out and was VERY thorough, ultimately diagnosing the problem very quickly and also identifying some significant errors the Portland-based company had made. Zach and Darrin (The owner of DRS) worked direct with my warranty company and got them to buy off on replacing the entire furnace! Of course, there are some things the Warranty company won't cover, which is totally okay. My out of pocket ended up being about $960. Darrin and Zach came out a week or so later and worked hard to get my new furnace installed. On top of that, they identified MORE problems the Portland-based company had caused, including a gas leak, and fixed them free of charge. Then, they figured out the cost was cheaper than expected, and charged me $200 less than quoted. These guys are incredible. Not to mention, it's a VETERAN owned and operated company. So rest assured, the work is going to be thorough and they'll stand behind their work. My hat is off to these guys. So glad I got connected with them.

My furnace when out and DRS was the second company to look at it. The other company said it had to…read moreorder a part that would take some time to get and without heat until then. DRS came out and got the heater working and ordered the part. What a relief its cold and DRS Darin was very professional and helpful. Zack the tech knows his stuff and got the heater working without the part. DRS will definitely be the first company I call next time, they are reasonable, professional, great people to work with. Thanks!!

Excellent, prompt, efficient and friendly service. The Dad provided excellent services for my gas…read morefurnace years ago. He figured out what the problem was when others could not. He checked for recalls on his own and got it covered. This time the son came out and gave me a reasonable estimate on a mini-split. The appointment was made, the technicians came out and installed it without a hitch. The son even came out to make sure everything went well. The office people people were friendly and accommodating. Thanks to all of you.

This was my personal experience. We chose Stephens heating because of it's high ratings. We…read moreinstalled 4 units in June 2022 at the cost of 10k and almost immediately the 3 out of 4 rattle when turned on. We contacted them right away and the person on the phone was friendly enough, but they are incredibly slow as it's over a year and multiple visits before we went to a different company to get it fixed.

Excellent customer service by phone and in person. When in need of assistance I am very glad I know…read morewhere to get quick and thorough help.

Installed a Carrier mini split 3 zones ... Not the cheapest Not the most expensive ... But Great…read morecustomer service an Extremely professional ... certainly refreshing to have a company and everyone who works with them treating the customer like they matter ... Highly recommend ! Left everything clean and have great great guys installing ... Thank You ! All the Best to the Best guys !!

Highly Recommended! Very satisfied!…read more Technician Nick was very knowledgeable and professional and was able to get my furnace working in short order with a reasonably priced part he had in his van! Also, he has great customer service skills and chatted a few minutes with a lonely old man instead of rushing off! Thank You Nick!