Got an appliance issue, look no further. Has helped fix two refrigerator issues and also my…read moredishwasher. A real craftsman.

If you are looking for an honest and extremely competent appliance repair man than Costi is your…read moreguy. That's it! quick response, fixed my range on the spot and was very reasonably priced.

I would give zero if I could, over the span of 4 months Sam came and looked at the timer on my…read moredryer. Charged me $200 dollars couldn't fix it said he would refund $150 on a invoice sheet because I couldn't be home at the time. After calling politely every 2 weeks for 2 months he told me he would do it that day. When I called back 3 days later I gave his wife my name and she hung up on me. They are awful.

Sam is definitely a good Ol' boy from Reno. A little rough…read moreon the exterior and could use better business skills. Cash or Check is the only payment forms. If you are like us, we only use Debit or online payments. The receipt is a "handwritten invoice" with carbon paper. He gave No Preliminary estimate nor the cost of parts or labor hours. As he was working in the laundry room, there was a consistent muttering of dislikes, grumbling and few choice cuss words. I heard a few screws fall to the floor or into the back of dryer casing, and when completed there appeared to a few extra screws left over.

Mountain Vista Appliance is a wonderful company that provides excellent customer service. There is…read morenothing they can't fix. All of experience with them has always been pleasant and professional. They are alway on time. They never over charge us. They also live by their word. Their prices are fare. When they order parts, the parts arrive fast so it doesn't take a long time. If you need any appliances fixes this is your company.

I used Mountain Vista to fix my dishwasher. I couldn't be happier with their services. The front…read moreoffice staff are extremely friendly and accommodating. Tim was my repair person. He was polite, knowledgeable, thorough and easy to talk to. He ordered the parts that were needed to fix my dishwasher and returned about a week later to install them. My dishwasher is working like a charm. I would definitely use them again.

Such a great 1st experience contacting Victor regarding my LG dryer issue. My dryer suddenly…read morestarted making a loud vibration noise but Victor was able to quickly diagnosis it as a worn/bad wheel and bearing, had the replacement part in his vehicle, and resolved my issue quickly. Dryer is working great, and my problem was resolved within 48 hrs of contacting him. Thank you for great service, Professional highly knowledgeable staff and fair prices.

Called during posted business hours to make an appointment to repair a GE washer. No answer so I…read moreleft a message. After 48 hours no call back so I fixed it myself. Took me two hours to do what would have taken an experienced repairman less than 10 minutes. Suggest using somebody who will answer the phone and not leave you waiting.

Fixed my fridge's ice maker quickly and changed out the electrical plug in my dryer when I moved to…read morea new home with a different outlet. Fast, knowledgeable and very well done. Highly recommend!

Victor was very responsive to our request for washing machine repair. He's very personable and…read morefixed our machine in no time with only a call out fee. Highly recommend his company for machine repairs.

Bryan came out and was very kind and professional. He diagnosed the problem for both of my…read moreappliances so that I can now get replacements through warranty. I highly recommend them. I also got one of the diagnostics for half price which is a good value.

First time using this app to contact this company. Worked out well. Just requested service and…read moreabout 20 mins later they called to set up appointment. They stated how much it would cost. Technician showed up in allotted time. He was friendly and out going. After a bit the problem was solved and final bill came to was told to me when they set up the appointment. If I ever have an appliance issue again I am definitely calling this company

Very knowledgeable, good communication and saved us from having to purchase a new subzero !read more

They were referred by sub zero for our frig maintenance. I called on a Tuesday and Austin came out…read morethe next day. He went above and beyond what is the norm. He helped me clean and showed me how to do some of the things myself. Could not have had a better experience.

Pretty quick on replying to requests. However, their follow through on services and anything with…read moredepth is pretty lacking. While out of the country my sister was working with them to repair my fridge. She managed to get Austin to check out the fridge and then ghosted her. I tried to contact them again when I returned. Again, pretty quick on the reply but no follow up and ghosted again. I understand if you are busy but you cannot leave a customer in the dark. Highly unprofessional.

DO NOT use this company if you want a timely repair (or any repair at all for that matter). My…read moreViking oven stopped working after a power outage and Pinnacle appeared to be the only local repair option (although they are not an authorized Viking service company). The technician came out and diagnosed the problem but did not have the parts to fix it. He charged me for his callout time and half the cost of the parts. Despite my repeatedly calling (voicemail full), texting (no response) and emailing (no response) he never came out to finish the repair. I had to get the authorized repair company (Kimball Electronics) to come out from Salt Lake City to fix the oven, which they did in one visit. I will be challenging Pinnacle's charge with my credit card company.

Derrick was great. I highly recommend Little City Appliance Repair. After putting it off too long…read moreto call someone, the mental relief of finally getting it fixed was amazing...plus my freezer works the way it's supposed to, no more water on the floor and the cost was reasonable. I initially called & left a message. Derrick responded in a timely manner. He listened carefully to my description of what was going on with my freezer & immediately knew the problem. Day of appointment, he arrived on time, got to work immediately, identified the problem, fixed it and walked me through what had been happening, why & then cleaned everything up. And, he was very patient with my obsessive need to scrub the floor behind the frig, even helping when he could. Thank you, again, Derrick.

Our old (1980s) Norge refrigerator/freezer that we thought we may have to replace, is now…read moremaintaining 0 F in the freezer and 37 F in the fridge - thanks to Derek's prompt, professional service. This is our second fridge he's repaired for us, and we couldn't be happier.

The diagnostic fee was very fair, their response time was fantastic, and communication throughout…read morethe entire process was excellent. The repair cost was a little higher than I had initially hoped, but once the technician arrived and explained everything, it made complete sense. He explained that, as an authorized Samsung repair company, they have to pay licensing fees to Samsung and continuously stay up to date on Samsung's ever-changing technology and repair procedures. That level of specialized training is something many other repair companies don't invest in. In fact, before finding them, I contacted several appliance repair companies, and every one of them told me they worked on every brand except Samsung. That alone speaks volumes about the expertise this company offers. Not only did they repair my Samsung refrigerator's ice maker, but they also fixed my Samsung dryer, which had stopped drying properly. The technician went above and beyond by explaining everything in detail, answering all of my questions, and making sure I understood the repairs. Everyone I dealt with was friendly, knowledgeable, and professional from start to finish. I'm incredibly grateful to have both my refrigerator and dryer working again. I highly recommend this company and will absolutely use them again in the future.

Appliance Worx was assigned to us from our home warranty co. FIRST AMERICAN WARRANTY…read more Peter was sensational. Replaced our "craft" ice maker, showed us how to turn it on & off and explained the trouble we were having and set clear expectations moving forward. ABSOLUTELY SENSATIONAL. FIRST AMERICAN WARRANTY....NOT SO MUCH. initially they assigned us another appliance repair company (their name escapes me at this time) and when I did just 20 min of research found out on the BETTER BUSINESS BUREAUs website that they were "COMPLETELY ROTTEN". Those were the exact words they used in describing that company. I had to DEMAND to speak with a manager before FAW assigned me someone else. Peter from Appliance Worx arrived, listened to us, diagnosed the problem and amazingly had the replacement "CRAFT ICE MAKER" on his truck. Replaced it.....and the whole visit took maybe 40 min. Moral of the story/review.....Appliance Worx is great. Dont let your home warranty ppl give you "crappy" service ppl.