Called to schedule an appliance pickup. I told them someone may pick it up but they said the only…read moreway to get a pick up onschedule was to pay ahead of time. I did. Then called and told them that someone picked it up and cancel the service. I asked for the refund since there was no service taking place, they refused. After which I said that makes no sense and that there is no where on the website that indicates that, nor did the original person I talked to mention it. The lady said her manager was on a call and would call me back........of course that was just an excuse to get off the phone. This place is unethical and like the other reviewers mention, you should steer clear of this business. I can't imagine how terrible they are if one of the products you purchase from them doesn't work.

Impressively bad service. Here are the voicemails I received. When I was finally able to speak with…read moretheir customer service and not the lazy driver, they played dumb. The driver actually said to me over the phone "yeah, sorry man, I keep telling them we have to stop canceling deliveries on people."

The following happened at this location and this location only…read more So........ true story. Judd and Black lost a ton of money the other day. We walked into the store on a mission. My wife had been to the Sub Zero Wolf showroom and had a list of the appliances she wanted. So we talked to the first sales rep that approached us and Katy began telling them what she wanted. Apparently it wasn't clear enough because after talking this rep she immediately left and went to another couple (they came in after us). She escorted that couple through their washing machine purchase. And they were happy. Meanwhile we are standing around for over an hour with a HUGE order (two refrigerators, vent hood and range) of top of the line appliances. This was the perfect "stepping over a dollar to collect a dime". Eventually when I had enough of the Judd and Black team deciding I'm not important enough to warrant even the least of attention. I left. My wife followed and we googled who else sold wolf/sub zero. Needless to say Albert Lee got my entire order. I hope Judd and Black gets commission. I hope that sales lady gets a nice chunk of the washing machine she was so desperate to sell. Unconscious bias led her to overlook us and help other people who came in after us. I'm glad she went for the easy W.

We had a great experience buying our appliances here. They have a good size selection to choose…read morefrom. Our sales man was super helpful and also not pushy. He'd leave us be to go back and forth on our decision making but was also readily available when we had questions. We went in for a range/oven and microwave and we ended up getting a dishwasher as well. Love all our appliances. Overall great experience here and I highly recommend Judd & Black Appliances.

I am so happy with this company I can barely contain myself! Starting with the store manager's…read moreknowledge of her inventory, all the way through delivery and installation, I can't speak highly enough about my experience. What makes it so incredible is, the exact same fridge at Costco, also delivered, installed and old fridge hauled away, was $400 more. I got a 33" wide fridge, 26 cf bottom freezer with ice--for $1100. At Costco it was $1500. Incredible savings. Appliances 4 Less is a "scratch and dent" store that also gets returns of undamaged appliances, that's what I got. I took some time and looked around while Rouchen Zhang (Store Manager) was finishing up the sale before me. I was shocked at the low prices. When it was my turn, Rouchen explained that their store averages 40% below retail, and that was certainly my experience. Costco is cheaper than retail also, and Appliances 4 Less was substantially less than Costco! After my purchase, the delivery was scheduled 3 days out. I got a call that morning and the delivery people were on time. They hauled away the old fridge and installed the new one. They left me instructions because the refrigerant got jostled around and needed to settle, so they made sure I don't plug it too soon. If you're in the market for a new appliance, give the Lynnwood Store a call. You really can't beat the prices. As I was calling around, I found out the Tukwila Store charges EXTRA for delivery, installation and haul away ?!?! so your experience may vary if you're not at the Lynnwood Store.

Went on a Sunday at 2, doors locked..... went to Lowe's and bought a frig there. Lights on , open…read moresign lit, nobody home!

part was available sooner than expected but we could not schedule repair un several days later…read more Repairman came on time and did a quick repair on a holiday! excellent service

My dishwasher would not drain properly and was showing an error code. It turned out that it was…read morenot draining through the disposal like most DWs do. This was explained to me by the tech, and he originally thought we would need a plumber. Instead we decided to route a new hole through my cabinets to the disposal and by-pass the issue. It was great that Igor was willing to do this and get creative with a better solution. Solid company, and they work hard to get a solution to your problem. Would recommend and would use them again.

Knowledgeable and efficient service in store and for delivery and repair of appliances.. Always…read morefair prices and trustworthy

We have always gotten top-notch service from Rich. Cost has always been reasonable. He has never…read morehad to fix any of our machines twice. Much appreciated!

I highly recommend ProFix Appliance Service. I had a washer problem, as the water was not draining…read moreand the machine was not balanced. This service came out immediately and after an hour identified the problem They ordered the necessary parts and told me they woud come back for the install in 3 days. True to their word ( which is highly unusual these days) they were installing the new parts on the 3rd day. The washer now works great and doesn't make noise when spinning out.. They are very polite and most important competent!! Good Guys to know.

The technician seemed knowledgeable and the repair was completed quickly. However, just days after…read morethe repair, the machine broke down again. Unfortunately cannot recommend them.

Awesome mechanics servicing multiple brands with customer satisfaction goals…read more Outstanding customer service.

My refrig was leaking in two places. Ray came out and fixed both leaks. Cleared out the frozen…read moredrain in the bottom of the refrigerator and stopped the ice maker from leaking. Very knowledgeable and professional.

AAppliance Repair was such a a pleasure and so easy to work with. They were communicative, prompt…read moreand reliable in everyway I could have hoped for. My tenant reported issue with kitchen range venting not working at my property in Seattle so I looked up some businesses who had good reviews and reached out to AApliance one evening even around 6pm. They picked up my call and were able to schedule Dennis to come diagnose the following morning (in less than 24 hours!). I was impressed! On the day off, Dennis arrived promptly and were able to identified that the control board of my venting fan went out and a replacement was needed. He let me know the issue immediately, gave me a specific quote and timeline of when the part would arrived, and once we agreed on prices and plan, we set up a follow-up appointment for control board replacement! The day off, everything wa seamless. I appreciated Dennis following up the day prior confirming our appointment and everything went without a hitch. As a remote landlord, working with AAppliance Repair had been such a blessing. They were communicative, trustworthy and reliable. You bet I would trust, recommend and hire them again in the future with any appliance issues!

I hate to do this, but the situation warrants it. I called A Appliance Repair because the washer at…read moremy rental property wouldn't start. They seemed to have decent reviews and were able to get to the house sooner than any other company so I went with them. The first appointment was for Sunday January 18th with a window from 10am-12pm. This was to diagnose the issue. The tech Dmitrii didn't show up until 12:45pm. Things happen so I wasn't too concerned about him showing up late at this time. I was told Dmitrii had diagnosed the issue and I was sent an invoice and needed to put down a 50% deposit in order to move forward with the repair. He didn't have the part on hand so we had to schedule for another day. The second appointment was set for Tuesday January 20th with a window of 6pm - 8pm. I got a message from Dmitrii at 8:01pm saying he was having car troubles and could no longer make the appointment. A little shocked that he just learned of his car troubles a minute AFTER my appointment window but okay. We rescheduled for him to go out to the house the following day. The third appointment was set for Wednesday January 21st with a window from 6pm-8pm. He showed up within the window this time at 6:40pm however, he was unable to fix the issue. Dmitrii told my tenant the day he "diagnosed" the issue that it was either the actuator or the transmission (I had no idea about this because the invoice I received was for the actuator so naturally I assumed that's what needed to be repaired). So he left and I called in to see what was going on. I thought that the whole point of a diagnosis was to figure out what the issue was. I was told he may have gotten a faulty part and would like to go back out to the house to try and fix the issue. The fourth appointment was set for Thursday January 22nd with a window time of 4pm-6pm. I get a text from my tenant at 6:01pm that Dmitrii has not shown up yet again. At this point, Im extremely frustrated with this tech. Not only has he been late, not shown up to an appointment, misdiagnosed the issue, but he's wasted a lot of my tenants time as well as mine. He finally shows up at 7:23pm almost a whole hour and a half late, but again does not fix the issue. When he didn't show up on time this night, I was able to speak to the owner and before Dmitrii showed up he let me know that if the issue isn't fixed I will get a full refund so that was nice. Moral of the story, I ended up ordering a new washer and will never call A Appliance again. I feel like o failed my tenants by calling this company and leaving them without a washer for over a week now since we have to wait a couple of days for the new washer to arrive. I wouldn't have been so frustrated if the tech communicated better, or at all. Every time he was late I had to call, no messages from him to give us a heads up. My suggestion is if you want something done in a timely manner, go elsewhere.