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    Budget Appliance Fix

    4.2 (5 reviews)
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    Cousins Appliance Repair - Refrigerator heating element testing

    Cousins Appliance Repair

    (9 reviews)

    Our washer had been making a terrible noise during the spin cycle, and these guys did a great job…read morediagnosing the issue. It took more than one visit to track down the exact cause, but they were always transparent about the troubleshooting process and explained what they were checking along the way. What impressed me most was their honesty and willingness to share their knowledge. They took the time to answer questions, explain how appliances work, and even gave me some useful maintenance tips that will help prevent future issues. It never felt like they were trying to upsell unnecessary repairs. In the end, they determined that the repair would be fairly expensive and advised that replacing the washer would make more sense than investing in a major repair on a machine that already had significant wear. I appreciated the straightforward recommendation, even though it meant less work for them. It's refreshing to find local appliance repair professionals who are knowledgeable, honest, and focused on helping customers make informed decisions. Based on this experience, I wouldn't hesitate to call them again for future appliance maintenance or repairs.

    Our washer was howling during the spin cycle. During their multiple visits (to try other parts…read morebefore finding the culprit), they were transparent about their troubleshooting and explained the steps they were taking. I learned a lot about how to clean my dryer and vent thoroughly, through chatting with Furkan during his first visit! They are not stingy with knowledge or recommendations; it's wonderful to have honest, local appliance repair professionals who don't talk down to you, but actually educate. The cousins determined that it was going to be a $500 transmission/gearcase repair; they recommended a new washer because of the wear on the other parts inside, over paying for an expensive and likely short-lived fix. We decided to go that route. We're having them come back to clean the coils of our refrigerator next week. I could NOT recommend them more highly!

    The Washing Machine Man - Deep Freezer

    The Washing Machine Man

    (20 reviews)

    Fairfield

    Purchased a dryer from them, and if I'm ever in need of another reasonably priced, used appliance,…read moreI will call them. Original purchase was. Delivered promptly, the delivery guys were pleasant and professional The dryer stopped spinning, I called them and the repairman was out the next day. Repair was done in 10 minutes and covered by their warranty. Nothing bjt good things to say about them.

    Bought a washing machine from here a year ago for the first time. I have since had to have my…read moremachine swapped out 4 times due to service issues. The technician they sent out each time was knowledgeable and prompt but each time ran into an issue that couldn't be fixed or would require a part they couldn't source. This has lead to a perpetual cycle of repair and replacement which is beyond inconvenient and a lackluster standard of service. 1 or 2 machine replacements could indicate a fluke but 4 is indicative of a pattern of substandard quality. The one year warranty is generous but I have not even gotten to use any of the machines that long. Now that I approach the end of this period I was told that it would be too late for any substantive action to remedy other than to try to continue to repair. I had spoken to the owner and was hopeful about a potential remedy that would be amenable to both parties but eventually their communication just stopped. The service received has been frustrating and dissatisfying. Would absolutely not recommend patronizing this business.

    Budget Appliance Fix - homeappliancerepair - Updated June 2026

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