Pro: the problem was fixed Cons: showed up 3 hours early…read moreand was very rude saying he'd been calling and nobody answered. Drove 35 minutes so we better be home! Was rude several other times saying the lighting in the kitchen was bad and another time asked him about problem and he said I'd be fixing that if that were the problem I would not use them again just because of the technicians rudeness.

Derek was very prompt in returning my call and servicing my LG refrigerator. He was able to locate…read morethe problem, fix it with the part he had in his truck, no waiting on a part. His price was fair and I would recommend.

Did a great job installing my stove.Came the same day and very affordable. Didn't take him longread more

From the owner: Offering 95 furnace safety check Filter replacement…read more Heat exchanger check Co smoke check Pressure safety switch check Ducting venting check Basement air loss check

Didn't know who to call to fix my oven so found these guys through an neighborhood site's…read morerecommendation and I'm glad I did! They were excellent. I was able to get an appointment the same day and Bart fixed my issue in under 30 minute. He was very nice, helpful, honest and fair in price. He gave me some great advice for maintaining my other appliances. I hope I don't have any other issues in the future but if I do, I'll definitely call them. And I will 100% recommend them to anyone else!

Really ace team of people who do what they say they will and fixed our craft ice maker without any…read moreproblem. Nice people, great service is what Kingdom is all about. There really isn't much more to say. When you call a repair service and they fix your problem and are kind, prompt and deal with things in a professional manner they deserve praise. Here it is.

Did not fix anything and increased the charge from 80 to 120. I should have said no. After he left…read morei checked what he said he did and it was nothing

We have used their services twice on separate appliances.Very professional, extremely reasonable…read more We have recommended them to others, with great success. I recently called for their services for a 3rd appliance, they recommended i unplug my refrigerator for 48 hrs to reboot, it worked! Again saving us money. HIGHLY recommend!!

Beware. This guy is crook. He scammed me out of $400. He came over diagnosed my dishwasher. Said he…read morewould order the part and came back the next week to install. I paid in full - my mistake. Long story short I've been hounding him and he has gone silent on me. Guy is crook. Stay away.

Rip off artists.All of the knobs on my Samsung stove broke off I called them and they said they…read morecould order them.They offered me a discount if I paid cash so I did.They said it would take 3 days.I waited about a week and called they said they would check into it and get back to me but never did.This went on and on it has been about 6 weeks now they recognize my number and just don't pick up the phone.Most of the time you talk to them you can tell they have been drinking.I lost 100.dollars cash.I have a receipt but they wont refund my money.I will be submitting a complaint with Wisconsin Consumer Protection and posting anywhere I can to protect others from them.It is 11/2/24 if this post is still up that means they still haven't made it right with me.

he was early, he was fast, he fixed the dryer! The dryer…read moreneeded a heat fuse and the diagnose was spot on.

Put in an online request for support on Monday night for my Samsung dryer making a rattling noise…read more Had appointment availability within 48 hours. Our service technician Nicholas was thoughtful, communicative, talked through best practices, and the range of their offerings. I also appreciate the text and image so you know who is showing up at your house. Pricing was not nearly as expensive as I thought it might be which was an added bonus! Amazing experience, amazing services, and amazing tech Nicholas! Will absolutely use Mr. Appliance Service again!

Same day, walk in appointments for Dyson servicing. You walk in, are greeted, scan a QR code to get…read morein the queue (if there's a wait), someone meets with you maybe even while you're filling out your form. The online form you fill out at the beginning then helped provide status communications to me throughout the process. This was nice. I could see it being even more helpful for those that need to leave their Dyson product with the service team. Then, you give them the run down of what's wrong, they take it back to test it, tell you the results and, depending on if they have the part(s) in stock, they'll fix it on the spot, collect payment and you'll be on your way. I was there a short time since they could fix it right away. Staff was attentive, knowledgeable, and helpful. Service was speedy for my specific situation, payment was easy to make, and the process was smooth. All in all, I paid $140 for my Dyson animal cordless stick vacuum to be operational again which is cheaper than a new one. My Dyson was up and running like new, if not better! The whole household was happy; the spouse commented on how powerful the turbo function was again! That said, the part they replaced on our vacuum also came with a warranty so should it break again it would be replaced. This holds true for any part that needs replacing which is great. I appreciate services like this because all too often we buy something and then toss it away when it stops working versus having it serviced and keeping something out of the landfill. Lastly, they also sell a variety of Dyson products here as well. It's a great place to be able to try and test something, as well as learning more about them, before making a purchase. Highly recommend.

I've been a Dyson customer for years, but my recent experience at their service center has left me…read moredeeply disappointed. When I brought my vacuum in, the technician told me it needed cleaning for $25 and agreed I could clean it myself. He then cleaned it anyway -- without my authorization -- and charged me $25 regardless. That's not a service fee. That's a charge for something I never approved. Dyson's customer support response was equally frustrating. Rather than acknowledging the unauthorized charge, they pointed me to their terms and conditions and offered a 20% discount on a future purchase -- as if I'd want to buy another Dyson after this. $150 in repair costs (the $25 plus a $125 part they say I need) is a lot to spend on a vacuum that has repeatedly had issues. What I needed was honest advice about whether this repair was even worth it. What I got was a bill I didn't agree to. Dyson's products are premium-priced. Their service should match. It doesn't. I won't be returning.