The most honest auto technician I have ever dealt with. If Bob recommends a service or repair you…read morecan be assured that he is being straight with you. I have been using his services for at least 15 years.

We go to Bob for all our vehicle problems and tune ups. He is an excellent mechanic and prices…read moreare very reasonable. Bob takes time to talk about what is wrong with your car in an understandable way. Cumberland Import Specialist garage is as good as it gets!

Top notch outfit. Joe knows how to fix things;a true professional. Im buying all my tires there…read morefrom now on as well as alignments for my fleet of vehicles.

Stopped by earlier today (16 Apr '25) for a 4 wheel alignment on my 2015 50th Anniversary edition…read moreMustang. The alignment tech did a FANTASTIC job, and even took the time to show me on the alignment print out, the initial specs on my car and the end state after adjustment. This is my third time visiting Porter's in Talbott. They have always provided OUTSTANDING service on my vehicles. Frankly, I won't take my vehicles anywhere else for an alignment.

3 month old tires under warranty on my daughter in laws car, were falling apart. She has 3 little…read morechildren that she drives everywhere and they told her the tires are her fault. When she mentioned getting an attorney they laughed in her face and said they have more money to pay for a better lawyer. Accused her of altering the computer printed receipt THEY gave her.

On a roadtrip they repaired a tire that picked up a nail causing air to leak. They reprogrammed all…read moreof my TPMS Sensors for my vehicle. Their Customer Service was great like how Old School Tire Shops used to be... No nonsense.

Excel Auto provided me with honest, prompt and skilled service at a very reasonable rate. What more…read morecan be said?

I called Excel yesterday to inquire about having my daughter's car fixed. I explained a little…read moreabout what was going on, and he told me to bring it in any morning, and he would get it fixed, that it should only take a day to get it done. We took it to him this morning around 8am. He called me at 8:20, to let me know what he had found, and a total to fix it! I gave him the go ahead, and at 9:24am I received the call that her car was done! I am beyond impressed with Excel, and will certainly use them again in the future!

On Memorial day, my wife, daughter and granddaughter took a trip to Dollywood from Asheville, NC…read more On the way home, they experienced a flat tire and made it into the parking lot, in front of Bush Visitor Center and Cafe, (around 9:00PM). Kind of out there in the middle of very little traffic activity. I was in Asheville 75 miles away. Our AAA NC couldn't seem to help, (Guess what I ain't renewing.... :) ), when it seemed that all she needed was a patch and a refill. After calling everyone that google was spitting up, (and almost getting scammed by a firm in NJ out of $255.00. .) we wasted 3.5 hours, calling , I felt like we had running out of options, and my wife was going to walk 7 miles to a gas station that was hopefully open 24/7 for a can of fix a flat, I tried the google search for local roadside assistance one more time. Rowe Towing finally showed up on the list. After calling, Carter and Joe were there in less than 25 minutes, They bent heaven and earth to get my family home, that late at night, with flood warnings and torrential rain coming and going. Carter and Joe are an absolute Godsend in a horribly stressful situation, and I'm eternally grateful for them. Incredibly professional, kind, and very helpful. I'd recommend these folks anytime anywhere! The tire puncture(s), were a bit more complicated than a simple nail, and God bless them, they did everything they could to get my family safely on the road, including going to Sevierville at 2:00 in the morning for a tire for our wounded vehicle. You guys are forever in my debt! Google needs to put them on the top of the list when you search for Dandridge TN roadside repair! Well worth the price, which was very reasonable for the service delivered.

We broke down in one of the worst possible spots--deep in a remote area of the Smoky Mountains--and…read moreRoew's Roadside was an absolute lifesaver. Carter got a tow to us quickly, stayed in communication the entire time, and made a really stressful situation feel a lot more manageable. Professional, kind, and incredibly reliable--if you ever find yourself in a bind out there, he is the person you want helping you. We're so grateful for Carter at Roews Roadside!

Last August we were on our way to Bristol, TN for the NASCAR race when our truck started missing…read morereal bad. After spending the night in a parking lot, and getting it running decent, we headed back out. Within minutes, we smelled something burning and the truck started missing worse. We found that the plug wire had been burned off. Looking around, we found we were in a parking lot next to a sign for Dee's Auto Repair. We walked down to the shop and found that it was more of a specialty repair but he just happened to have a set of plug wires that a customer had not wanted after having theirs replaced and he gave me two of them. He would not let me pay him anything at all, but i did give him a couple of cartons of Little Debbie Snack Cakes that I had brought along to share at the race. Thanks to him, we made it in and were able to have an enjoyable weekend at the races. It turned out to be an exhaust leak that burned the wire.

Please stay away from A to B auto mechanic in Knoxville area. He will take your money and promise…read moreto fix your car. I asked for refund because he was a no show. He said he would refund his labor cost right away and then the refund for the ordered part no later than 14 days. Nothing was refunded. He's also doesn't care that he kept my money. Spread the word. Reporting him to police today.

A B Auto Repair AUSTIN STOLE $1300, plus $75 for estimate, from me. . He supposedly repaired my car…read moreuntil afterwards all the oil came out. I towed it to Beaman's. They said it wld cost $4500 to fix. They also told me how he had put a rag n tool under the oil pan. They said that he ruined my car. 100% his fault.