New Image Restoration was hired for a fee of $1,000 plus tax to remediate a mold issue measuring 2'…read morex 1' x 2' x 1' located within the wooden structure above the bathroom ceiling (sheetrock). The contractor(s) from New Image Restoration removed and disposed of approx. 2' x 4' x 2' x 4' of the ceiling (sheetrock) that exhibited signs of mold, treated the exposed wood with a mold and mildew killer, identified the source of a leak, and recommended that I hire a plumber. I found the quality of the work to be satisfactory however, the identification of the leak was inaccurate, as no pipes were found to be leaking. The contractors were courteous and presented identification upon request before entering my home. Nevertheless, I consider the cost of the work particularly expensive for seniors given that it represents only (1) component of a (3) part job. Additionally, I was asked to sign a blank contract that stipulated a 50% charge, the cost was not explicitly detailed in the agreement. I had to inquire further to clarify this matter. Despite the fact that New Image Restoration was aware of my insurance company's $500 deductible, I was required to pay (2) both payments of $500 plus. Moreover, I began to receive multiple invoices totaling over $1,500 for services such as drywall repair, patchwork, priming, and painting, which were not performed by New Image Restoration or Super Steamer Carpet. It was also concerning to discover that New Image Restoration billed me through a subcontractor, Super Steamer Carpet, without prior notification regarding the involvement of subcontractors. Ultimately, I found it necessary to hire multiple contractors to complete the work on the ceiling mold issue. This experience has underscored the importance of inquiring about the entire scope of a project, including a comprehensive written description and a complete estimation of costs, accounting for any deductions.

Pretty responsive as far as generating the quote for a mold and asbestos remediation.read more

We've been working with Ian for quite a while. He and his company always treat customers right and…read moreprioritizes the customers needs over all else Mike Geberth

Ian graciously offered to reimburse me for a couple items that apparently were swept up in the…read moreremediation. The ground floor of the townhouse that incurred the backup is small (400sf) so there was not much space to move the contents out of the way. Ian also explained the insurance limitations for a level 3 backup when the homeowner insurance as written neglects to reference the HOA master policy. Overall EC Restoration works better with homeowners than the big national water remediators, which is why our adjuster uses this business. We are lucky to have them for this (hopefully) once in a lifetime event.

When my house was severely damaged in a fire, I did not know where to turn for help with the…read morerebuild. Thankfully, I contacted Gibellino Construction and spoke with directly with Gabe on that first phone call. He was helpful, knowledgeable and responsive. He immediately put my mind at ease. To say that the situation was challenging would be an understatement, but Gabe never wavered in dealing with the insurance company and the many vendors that were involved in the reconstruction of my home. Their work is impeccable, and Gabe spent many hours working on my case to ensure that everything was done to my specifications and within the allotted budget. He also worked tirelessly to incorporate some other renovation projects into the rebuild so that everything would be done on time. While I hope that no one reading this suffers a loss due to fire, flood or some other disaster, if you do, I highly recommend Gibellino Construction as one of your first phone calls! I will use them again should I have any other home renovation projects in the future.

I had a tile floor re grouted by Gibellino Construction. I…read moremust say they did a wonderful job!!They were respectful of me, my clutter, and my importantly my home. They were finished in an timely manner. I felt so comfortable with is team, I looking forward to them to do other projects in my home soon. If your looking for trustworthy and talented construction staff chose them you won't be disappointed!! Kelly

My wife and I are thoroughly satisfied with the customer service that Mold Xperts provided…read more Stephen as very thorough in his explanation of the processes that would take place during their work at our home. Throughout the process we were kept informed throughout the process and the workmen were very courteous. We were pleased with the manner in which the company cared for our home. Our belongings in the basement were protected during the process and they did a wonderful job in cleaning up when they were finished the work. I would recommend this company to others who were in need of mold remediation.

I completely regret using this company Sloppy work…read moreNot what we were expecting Not worth what they charge for

My entire experience with MoldGone was first rate, in line with all the other reviews. I submitted…read morea request online and heard back from several companies, including MoldGone. After reviewing the ratings, MoldGone was the clear choice. I spoke with Kevin who scheduled a visit within days of my request. He tested for mold, explained the various remediation options, with very reasonable pricing. Kevin was professional and knowledgeable, and instilled great confidence. If you have any concerns about mold, call MoldGone. You won't regret it.

Wanted to get an estimate for mold issues. Never got a response after leaving voice mail messages…read moreand emailing John. Wasted time waiting for them to respond, based on good yelp reviews.

Wow! So pleased with the responsiveness and service from Carlos and Amir! When my 93 yo dad had a…read morewater issue and flooded his basement apartment in my house, they came to the rescue! Late on a Sunday night, they responded to my Yelp inquiry and Carlos was there within hours. Carlos kept me informed of his eta as he was on another emergency call. He brought all the equipment in and got everything setup for the drying and clean up, taking care to move my dad's furniture. Carlos was very efficient and checked in repeatedly to ensure everything was drying out, also removing baseboards to allow the walls to dry out. Within a few days, everything was dry and Carlos put all the furniture back. When I got the bill, I was pleasantly surprised at the reasonable price! Great value, great service, and no stress on my part trying to deal with a clean up on my own - Thank you Carlos and Amir!

Thank you for your honesty and professionalism. The crew is great--Carlos is very knowledgeable and…read moredoes not compromise integrity! They have always been proficient in their work and truly go above and beyond. I highly recommend them for any remediation needs.

After dealing with kitchen damage, I realized the actual repair part was only half the battle. The…read moreinsurance side of everything was honestly more overwhelming than the damage itself. Every phone call felt like I was speaking a different language and I had no idea what was actually covered versus what I was being told. Finding NYTDR completely changed that experience for me. What I appreciated most was that they approached the situation like people who actually understand how stressful it is to have your home disrupted, not just like another construction job. They caught things in the kitchen that I would've never thought to document for the claim and explained the process in a way that actually made sense. There were multiple moments where I probably would've accepted less from insurance if they hadn't stepped in. The kitchen now looks better than it did before the damage happened, but honestly the biggest value was having people who knew how to navigate both the restoration side and the insurance side at the same time. That combination is rare. Most companies either know construction or know claims. NYTDR seemed to understand both equally well, which made the entire process way smoother than I expected.

The NYTDR team was amazing. They were very supportive after a flood in my building destroyed my…read morebathroom. They took me through every step of the process, and were always available to answer my questions. Quana George, who was the project manager was extremely helpful in answering all my questions the same day by text or email, and made the entire process much easier. Perry, Michael, Noy, and the entire team were a pleasure to work with. My new bathroom is beautiful and the quality of their work is fantastic. Thanks NYTDR.

I cannot recommend this team enough! We worked directly with Mr. Wali Barack and he was the best. I…read morewas out of town when my wife found mold behind the fridge. He was able to come quickly and put her at ease about treating it. He really helped take care of the situation and at a very reasonable price. Mr. Barack was professional, kind and easy to work with. My wife felt very comfortable working with him.

From the owner: Water Damage Pro Master is IICRC-certified, licensed, insured, and highly experienced. We are…read morecommitted to prioritizing your family's well-being during difficult times. Our team works closely with you and your insurance company to reduce costs and minimize disruptions. With our expertise, we ensure your life returns to normal as quickly as possible. We are always ready to provide prompt and reliable emergency water damage restoration services whenever you need us.

We had a fantastic experience with Rapid Response Restoration. Last fall, we experienced an…read moreemergency plumbing failure that lead to our finished basement floor being dug up to conduct the repairs. Our insurance made us whole on the plumbing work, but fought us on restoring our basement back to its previous finished state. This is where Rapid Response came in. After reaching out to Rapid Response and hearing our situation, Daryl reassured us this is their speciality and they will work with our insurance. From there, Rapid Response took this nightmare off our hands and communicated clearly through the entire process. Daryl was on the case and received approval from insurance to replace our entire floor. Seth and team worked quickly and did a fantastic job. Becky and her guys arrived promptly every day to complete the work, kept us informed of the status of our project at all times, and caused minimal impact to our daily life. We were even able to easily maintain our work schedules while the repair work happened. We could not be more grateful we found Rapid Response. They truly lived up to their name and made what would otherwise have been a bear of a project into something much more manageable. Now, our finished basement looks beautiful, and we'll absolutely think of Rapid Response in the future when we need other home improvement or repair work done. Thanks, Rapid Response Team!

When we had a sewer line back up into our den and my office in the Fall of 2025 it was a gross and…read moresmelly disaster. I did a little research and found Rapid Restoration through their numerous 5-star reviews on Yelp and other websites and reached out to Daryl and a few other companies to see what it would take to get our house back into shape. Right from the first moment on the phone I knew that Daryl and Rapid Restoration would be the company we would go with. He gave me a thorough education about the process and gave me helpful advice right from the first moment. His help over the phone was always clear and accurate. He set us on the right path immediately. Seth and his crew were in our house within 48 hours to do the mitigation and boy were they thorough. The floor was pulled up, the room was disinfected and dried. And all the while, Daryl and Seth made sure that we had the documentation and backup necessary to communicate with our homeowners insurance company. With the mitigation done, the crew came back a few weeks later to actually do the repairs and get our floors back to the condition they were in before. This was equally impressive. The workmanship was truly beautiful. Seth has a great eye for design and color. Everything matches and looks beautiful. Every transition and grade was thought through and installed with accuracy and quality. Overall, youhear about the nightmares of dealing with homeowners insurance. There was NONE OF THAT. The Rapid Restoration crew were so buttoned up and knowledgable that we had literally no conflict or pushback from our homeowners insurance company. If you've had a similar issue in your own home - don't even think about it. Just call Daryl and the Rapid Restoration crew. I recommend them WITHOUT RESERVATION.

Wonderful customer service. John was able to repair damage from movers that other restorers deemed…read more'unrepairable'. Highly recommended!

They responded to our flood same day, set up fans and dryers, and sent Brian to do an estimate…read more Unfortunately, we had a third party insurance company to deal with. It took 3 weeks to come to an agreement, but after the Wright restoration guys started, it was smooth sailing! One day, Bill came with his 14 year old son Logan, who had gotten his working papers. I can't say enough good things about them. They work all day long, take no breaks, and are super polite and careful. The job turned out beautifully! How much do we admire a dad who teaches his children how to work? Way to go, Bill! Even my husband was telling people" these are the people that you want". He is very hard to impress! Thanks to Sunny and the whole team!