Rented a car for one day. used the car for 6…read morehours...returned it with exactly the same amount of fuel that we started with. We have pictures of fuel tank beforeand after and the receipt for the full put in. Charged us an extra $30 for fuel. Called Avis and they took it off. Tried to talk with the location...would not return calls or text. Scam...do not rent from them.

I received the worst experience at AVIS. I set a reservation for a specific time. I got there ,…read morewaited almost a hour .. the hotel kept saying someone was there but nobody was not there. I ended up leaving because I got no service at all. How inconvience this was for me and my kids. Whoever was supposed to work was not in there!!!! I'm not from here and waisted time and money traveling to rent a car. I will not recommend this LOCATION AT ALL!

I've always had excellent service at the Enterprise Rental office in my neighborhood…read more Even when they are busy, your turn belongs to you. Friendly and offers of accommodations are sincere and not perfunctory.

This location will forever hold a special place in my heart! After my vehicle was stolen, I was…read moreable to be accommodated last minute before the holidays. That alone showed me how dedicated this company is as well as how hard working the employees are. Despite a few small challenges with the rental, outside of their control- Branch manager Bryce provided truly exceptional service, going above and beyond any expectation I could have had. He truly went the extra mile. His commitment to this branch is beyond infectious. From picking up the vehicle to returning I always left with my heart full and a huge smile on my face. Getting a vehicle stolen can damper anyone's holiday spirits, special thanks to Enterprise for keeping the spirit alive in me! Truly a God-sent team. I am very grateful, I highly recommend this location to anyone in need of reliable and compassionate service!

I wouldn't recommend. Nasty attitudes and even nastier people(if you can call them people). I'm not…read moresure if this is a franchise location,if this is apart of the corporate chain. if this is apart of the chain, you may want to look into new management and staff. These people will lose you lots of future business.

This Budget location is very close to the airport so you can save on airport fees if you Uber here…read morefrom the airport to pick up your car. The gentlemen here are very nice and quick. It's a small office so you may not always get the exact car you wanted but I will definitely use them again!

Great car rental and customer service team. Jamison helped us choose a good car for us that was…read moreeconomical. We were having our car repaired at Nashville Collision. Manager exceeded our expectations and gave us a great deal. Hope you consider this great car rental located on Charlotte Pike. You won't be disappointed. Try and calling them directly for the best price which often beats the pricing online.

Once again ( I did say again) I rented a car for 20 days that has tags that expire tomorrow. it's…read moreup to me to bring it back (of course) to change it out. my vacay car rental will not be with these guys this year or ever again. They seemed a little miffed I even bring it up, like I want to drive around in out of state expired tags for 18 days. Today is feb 27 you can see tag expires Feb 28th. Never again from these people. EDIT: I exchanged it on 3-1 for a car that had Texas plates - I looked and they had no sticker at all and I assumed the guy knew what he was doing - 1/2 way home I noticed the sticker IN THE WINDOW that said expired 7-25, I am now going to have to take off from work and see if thay have any cars on the lot with non-expired tags...

Terrible customer service…read more We booked a rental car for a trip with our family and came they said we couldn't get the car because we showed up (I kid you not) 60 seconds after our reservation time. Not only that but even if we showed up on time they said they didn't have the car available that we booked and had confirmation for. They had similar cars to what we booked in the lot and they were unwilling to give an explanation why we could not have one of those cars. Not only were they not helpful, they were extremely rude. "It's not my fault", etc etc. exceptionally rude. I'd give less than one star if I could.

I had a great experience like always when I rent here. The manager is soo friendly and she always…read moregreets me knowing my name

Shame on me for not reading reviews...but it's Avis so figured the larger company would ensure…read morestandards are met. in short, These f'kers just 'gave away my car'. Here is what I posted on google reviews..i'm still furious. Read the reviews on this place. Unfortunately I did not. We checked out of our hotel this morning, hoping to have an excursion on the outskirts of Nashville. This car rental has been booked for at least six months with a credit card deposit. We had a late night so I couldn't make it at the original time 9 AM but I called the number listed and the person on the phone said yes no problem, and they hold it up to 20 something hours.. OK great. I arrived an hour and 20 minutes later (1 hour 20 minutes later) and the agent said 'sorry no cars not sure what to tell you; nothing I could do. ' She said they hold for 1 hour. So here we were after a beautiful vacation in Nashville with no option. She said 'try the airport'. I asked if they could shuttle me...nope. I mean literally no help other to wait in the small lobby on the off chance someone returned a car. So I went to the app, changed reservation to the airport...at a higher rate (no choice), had to pay $20 for an uber (keep in mind I ubered 10 minutes earlier from hotel to this location), and lost hours. I cannot say enough bad things about this place avoid it all costs they don't care. I plan to call corporate when I return home. Funny enough, they had a waitlist and called those people, but didn't call us. I repeat we did the right thing by calling earlier saying we were going to be late and asked if that was OK and that we were told yes. Agent who did nothing is in the attached picture.

Quality/Quantity - Overall a smooth transaction. Both times…read morethere was a customer in front of us. But again, it was overall a smooth and fairly quick process. Really enjoyed the Toyota Camry LE hybrid. So much that I am thinking of buying a hybrid for my daughter and/or wife, or both for their next cars. All our current cars are gas guzzlers. First experience getting 45-50 miles per gallon. A positive shock only buying 5 gallons of gas after driving 250 miles! Atmosphere - Small location. Consistent business. We knew if we did not get back early on Sunday, there would be a longer line. Yes, the line started to get long after we left. Service - Good. Not the friendliest folks (not rude or anything), but efficient and fairly quick. I rather have efficiency and speed over overly friendly people as we have places to go and see. Price - $300, reasonably priced for 6 days (really 5.5 days as we needed to return the car by 11:30am as they close early on Sundays). Includes $65 for adding an additional driver; $13 a day. Owner Comment - Congrats on your success since 2006 and being a part of the S&P 400. 2006 Cendant dissolved and split into 4 separate companies hence creating Avis Budget Group. 2011 Avis/Budget acquired Avis Europe, reuniting the Avis and Budget brands. 2012 Avis/Budget acquired Apex car rentals of New Zealand. 2013 Avis/Budget acquired Zip Cars. 2015 Acquired Maggiore Group, Italy's 4th largest vehicle rental company.

Music City Dream Cars offers the fantasy of a lifetime for any car fanatic. They offer the…read moreopportunity to drive a luxury car, on a 5-Coarse Drive for the whopping price of 100 bucks. I purchased this gift as a birthday present. So I was able to experience the personal driving experience up close and personal. I would say this is a great price considering I did my research and it is typically more expensive. Make your dreams come true and Drive a Fast Car!

walking through the showroom excites me! This ain't a dealership man, it's a chance to take a…read moreselfie next to a $200,000 car. Yes selfies are not cool bro. Have your friend take a picture as you pose and see one of these rare gems in person. #LikeaBoss #foryouman #haveagreatweekend

man working the counter at 5pm on friday night was extremely rude and told me to figure out my…read moreproblem after them giving my rental to someone else and leaving me without a car halfway across the country. 7/10/16

Friendly and professional! We were in and out in less than five minutes. They gave us a free…read moreupgrade and took time to show me all the bells and whistles about the car. Great experience!

This is the best car rental in Columbia. The staff is excellent and very professional. I received…read morethe vehicle I requested and the rate was better than expected. I will definitely be renting from them in the future.

Very nice establishment, pleasant employees and cars are well kept as well reasonably priced for…read morerent Thanks to everyone on staff