This location has been my go-to for rental cars for years. The staff is always friendly,…read moreprofessional and courteous. And the pickup/drop-off service is worth its weight in gold. They have their own huge parking lot and super convenient location right by 101. Model selection is always good too because they bring vehicles from other locations to accommodate you if necessary. During my most recent rental I had an issue that was promptly and thoroughly addressed by Ashley, the Branch Manager who is exceptional! I greatly appreciate all her help in going the extra mile and look forward to rentals from this Enterprise in the future.

Great service at this location. I had bad experience at San Bruno location and went to Burlingame,…read moreno question asked they helped me right away.

Super Cheap Car Rental was excellent.. Easy pickup and drop off. Steve the owner was even willing…read moreto pick me up. Price was exceptional! Car ran great absolutely no issues whatsoever ! If you like good prices and great service I highly recommend Super Cheap Car Rental.

Was a little nervous about the reservation because it took about two days for it to be confirmed…read more Once it was confirmed and actually met Stephen (Steven) not sure of spelling I understood why it wasn't immediately confirmed. Super Cheap Rental is solely run by him. He has a few cars to be rented and based on what you choose will determine the amount of mileage allotted. We were given a Nissan Versa, we thought it was quite perfect for the the small parking spaces in San Jose and Bay. Excellent on gas mileage too! The best part was the pricing, it really is cheap! We also got picked up from the airport but that was probably because he didn't have any clients prior to appointment. We took a Lyft to the airport since Sundays the office is closed. All in all, we'd rent again.

Good location, only 5 min to terminal, professional staff and brand new cars. But they only have…read morebranch in SF & LA，but it's enough for me.

Rami has been a great agent at San Francisco International Airport. Very helpful, very friendly,…read morevery professional.

Easy to get here. The lobby area is very spacious and clean. Peter at the counter was SUPER…read morefriendly and made the entire process fast and efficient. When we went to go pick up the car, the person there was quick to show us our car and gave options. We got Nissan Altima, which is the category we rented. No problems here!

Avis is Horrible, don't ever rent from them! Two bad experiences:…read more1. Rented a car in Boston for a week. When I returned it to Logan airport, they weren't able to provide a receipt. Two weeks later, I received a letter from their collections department, asking to return it and pay a big fine! They finally found the car after 10 days, erased extra charges. 2. Rented a car in Las Vegas. Had a dog on floor of front seat, so that one area had dog hair, otherwise car was clean. I dropped it off at a hotel location, the cleaning guy had nothing but a bucket of water and some rags, very unprofessional. Avis charged me $300 to clean the car, it could have been done in 10 minutes with a vacuum, which they should have, but didn't. IMO, the Avis business model is to rent to you once for a low price, over-charge and under-deliver on service, and not expect you to rent again. Don't fall for it the first time!

Wow, night and day difference from Hertz. Excellent customer service, excellent price. I do not…read morecare if the car has some scratches or dings, it's a rental and I don't need it to be perfect especially if I can save a lot of money on the rental. Will rent again from here in the future! And this place is walking distance from Hertz!

Well, first of all, when I first pulled up to the Office building I was met by a gentleman by the…read morename of Luis, I could see he was handling alot of work load at that particular time, but he didn't hesitate to stop and kindly ask me,what he could do to help me, that he would be right with me, and then I told him that I was here to basically reserve and start a contract, realizing that would take a little more than quicker greeting of his time ,so suggested for me to come back at around 2:30 which I did. He patiently went over all the details and I was able to put my deposit on it and have it scheduled for pick up he informed me to call at a closer date near pick up date and to schedule a pick up time, I really appreciate it common courtesy and professionalism. I've been business owner myself since 1997. I thought to myself ,I had more employees like this. I probably wouldn't have had to work so hard all these years! I would like to say that how much I appreciate it, to have him help me with my RV rental. He helped me so much, to assure a good experience with my RV rental. Last but not least if they're a promotions or raises of income. In my opinion and in my heart. He deserves one thank you Luis will be back.

First timers renting Rv and it was awesome. The San Mateo location is very friendly (they don't try…read moreto nickel and dime you) and the Rv was clean and ran very well. We rented the standard size and it was not that hard to drive. Having own bathroom and shower is so relaxing and eliminates worry of finding hotel or restroom. The refrigerator kept our food/ice cream/ drinks cold whole time and hardly used much propane. We dumped our black and gray tanks in the rwc Rv park for $25 and then filled up gas before returning the Rv. Will do it again soon as the Rv experience is a lot of fun. The radio now has Bluetooth so you can play music from your iphone easy while it charges on the drive - nice.

This is one of many rental car companies located in the Rental Car Center at San Francisco…read moreInternational Airport (SFO). [How to get to the Rental Car Center]: Travelers must use the AirTrain (automated people mover) to get from the terminals to the Rental Car Center. The ride itself takes approximately 15 minute [Price]: Approximately $145 for a compact SUV with a rental period of nearly 30 hours. [Process]: I checked in at the counter and the process was straightforward. I was able to choose between two compact SUVs and I unknowingly picked a brand new car (Hyundai Venue). Please be prepared to show your driver's license at the exit booth. [Toll charge]: All rental cars are already registered for tolls so drivers can use any toll roads. Please note that drivers only pay tolls in the westbound direction at the eastern side of the San Francisco-Oakland Bay Bridge (from the East Bay to San Francisco). Driving on the Golden Gate Bridge or the San Francisco-Oakland Bay Bridge out of San Francisco does not incur a toll charge. I received a toll charge statement about a week after returning the rental car. The toll charge was $8.50 + a mandatory service charge $4.95. [Return]: While the return process was straightforward, it was slightly confusing on which lane I needed to park in. In addition, Alamo was understaffed and I ultimately left the key in the car. I was hoping the staff would eventually scan and check in the vehicle after I had left and fortunately I received a confirmation email 15 minutes later without any unexpected charges (other than the separate toll charge). [Conclusion]: Not exactly the best Alamo experience I have had, but the overall process was fairly standardized and there were no major hiccups for this rental experience.

After a long day of delayed flights, catching the bus and getting to the rental car area (just…read morebefore they closed) we were able to get checked in and get up to the garage to get our car. It has been a while since I have rented a car (about 2 years) and one of the reasons I like renting from Alamo is they allow you to choose the car you want within the class of car you have rented. I like this as I always try to pick a car with plates local to where we are traveling. I was not given that option on this trip. I am not sure if it is because the policy has changed, because it was so close to closing but I was disappointed to not be able to do that. I got an intermediate SUV (what I reserved) and they gave us a Mitsubishi Eclipse cross. It was clean, new, had plates local to the state I was visiting and after doing some set up easy to drive I was able to link my phone to pull up directions. I didn't realize until I got out of the bright lights of the parking garage how bright the dash display was and how bright the map was. They were settings I was able to adjust later. My 10 year old really liked the car. We had brought our own car seat so it was easy to get in and get going. I chose to pay to fill up the tank vs having them do it and went to the costco nearby for gas. Drop off was easy. Just pull into the parking garage, leave the keys on the dash, they scan the bar code and you are off. I always book the car through costco's website as they offer good prices, require no upfront charges. I usually book the least expensive car company for the class of car I want but I am willing to pay more if it is Alamo to get to pick the car I want.

The Palo Alto Budget Car rental office was pleasant and clean…read more Ben helped me get the exact car that I requested. He was very courteous, kind and helpful. A rarity these days, I must say! The transaction was quick and I would definitely return to this office again.

Horrible. Had a…read morepick up at 4 PM (why do they allow us to pick up at the time of closing if they're not gonna be there?????), called to say I would be 3 minutes late for pickup, and the representative said it was ok and took my confirmation number, hung up on me, and when I got to the center at 4:03 pm, no one was there. Don't tell me it's okay to come at 4:03 pm and then not be there.