My daughter went there and rented a car for a week at a time. The first few went well. Then she…read morewent there to pay for an extension to find out that not only had they drawn the money from her account for the previous week but had double charged her. I called their corporate office and was told to talk to Budget. When it couldn't get resolved she still needed the vehicle, so she paid the money to get the bank account out of the neg. And paid for another week. Only to have them double charge again. They've stolen nearly a thousand dollars. No one seems to be able to find it. Even with receipts, all they say is " we don't see that in there system". If you go there. Watch you back and account.

I WILL NEVER USE BUDGET RENTAL AGAIN. I reserved a car rental on-line and prepaid only because I…read moredid not see an option to pay at the airport. I returned the rental car a day early and they refuse to give me a refund. I was there for my mother's funeral. I WILL NEVER RENT FROM THEM OR THEIR PARENT COMPANY AGAIN!!! There was NO rental agent at the XNA airport at Bentonville AR at 930 P.M. The sign directed me to the Avis Desk. No one checked out the car on the lot for dings or pre-existing damage. Trip #612-857-565-16. Conf. #07470476US6. This was booked through Priceline and they were no help either. They said it was an express deal. Believe me it was NO DEAL. OTHER RENTAL COMPANIES ARE CHEAPER AND YOU CAN PAY AT THE RENTAL FACILITY.

After having ripped into this National location in my review based on my experiences in 2014,…read morereturning in 2015 has improved my outlook. The fleet seems to be getting upgrades, and in addition to the Altimas, they have a few nicely appointed Toyota Avalons as well. I was also informed that they were about to get another fleet refresh, so maybe this National location is looking up. I'm also happy about the personalized service. The car I was taking out had some dings on it, and I went looking around the parking lot for a staffer, and came upon the guy who does all the car damage assessment, who assured me that the cameras would capture anything in or out, but made sure to annotate my reservation booklet appropriately. Best of all still is the "local fuel option", because as I'd said in my previous review, if you rent from here, you're probably going to Bentonville or Rogers, and you can choose an under-100 mile rental fuel option, and National will charge you a flat $12.95. You could probably do better at a local gas station, but with so many flights leaving at 6AM, it's nice to have it as an option. I actually look forward to coming back here. Let's see what the next visit brings.

Renter beware I rented a vehicle in Omaha and returned the…read morevehicle at XNA discrete value on the original contract Excess mileage charges @.4 per mile Outrage charge Hertz is also available.

Absolutely best car rental place in town. Super friendly people, and great prices. Definitely…read morerecommend

They may have the inventory of the big rental companies, but their check-in and return is the…read moreeasiest I've ever experienced. I rented a Miata for my wife and cousin's wife during Bikes, Blues, and BBQ so they could follow along with a bike ride my cousin and I made. She had a glorious time! Will definitely try this again sometime.

I called to get a weekly quote due to an insurance claim. The staff member quoted me a prosperous…read moredaily amount due to not having rental coverage on my policy. I advised the staff member that Enterprise Rental on J street quoted a fair rate because the car is having repairs done through an insurance claim and the staff member stated "We do not give discounts regardless". Very rude and unprofessional. To all that have situation like mine, I would recommend Enterprise if not wanting to pick up a rental at the airport. Stacey

When we walked in Cortini the girl who I'm sure was supposed to greet us made us feel like why are…read moreyou here. There wasn't any hello how can I help you. Actually she was rude and not friendly or professional! I'm not sure if we would go back here, we will look for a place to give our business to that wants our business and is more professional. The rest of our experience renting a car went well.

Arrived to XNA on Saturday morning and the sign at the Enterprise kiosk directed us over to…read moreNational. Jastan was very helpful, cheerful and funny. We appreciated her customer service. Our Nissan was great on gas, a smooth ride while visiting. Returning the vehicle was easy. We returned the vehicle exactly where we picked up. There are signs that say "Enterprise Return" and park in one of the stalls. Someone will greet you once parked and assist with the car rental. Small airport so it makes it easy and quick.

We booked through Enterprise and were assisted through National since it was late at night, we…read morelanded around midnight. Even though there was a hiccup with our original reservation, Jacob S. was able to help us figure it out and we even ended up with a better car than booked, and at an even better price! He had a great attitude and was very quick and helpful. Highly recommend!

My review is for budget but we picked up and dropped off at the Avis counter. My review also…read moreapplies here. No one was working the budget counter and there was a sign redirecting us to Avis. There is also no place on yelp to review this airport location for budget. When we booked our vehicle for this location online, there are options to select compact, mid size, standard size suv. We selected a standard suv. We received a compact suv. "Compact suv" to anyone's standards, Google, including the vehicle manufacturer, but apparently not Budget's. When approached about the size difference in the vehicle to what we paid for, budget doubled down that the vehicle we received was "standard." We paid for a standard because we needed to fit 3 car seats in the back row. We did not receive a vehicle even "similar" to what is listed when we reserved. If this is normal practice, budget should change their listings for suv reservations. Staff at the desk(Avis) were not friendly. They were just there, barely spoke and really had nothing to say to try to fix anything. The vehicle was also not cleaned like many others have reviewed before me. We would not recommend budget/avis and/or this location to anyone.

How could I not leave a positive review! When I got my car today, it was in spot 67! My kids…read morethought it was awesome. Six Seven they said and everybody had a big laugh. Clean comfortable convenient great prices and they always take care of me everywhere I travel. I'm grateful for Avis.

My wife and I just recently purchased a 2012 Volkswagen Jetta Sportwagen for me at Showcase. This…read moreis the third time we've purchased a vehicle from them. Showcase is a small car lot, they specialize in quality, not quantity. What keeps us coming back? They're extremely well priced and very, VERY honest! When we buy our fourth vehicle, Showcase is at the top of the list to check. Looking for a certain vehicle? Let them know and they'll keep an eye out. They're a great family business.

I'll always shop here from now on. My car was on its last leg and I needed to find something quick…read more They work to find you something even if they don't have it on the lot. GREAT pricing, and super friendly. Make sure to ask for Mitch when you go.