I have used them for over 20 yrs. always fair and very accommodating! Love them!!!Kathy Diamondread more

I would give a 0 if it has the choice available. I never read reviews before I rent. I will now!!…read moreThis place is a complete scam! The cars are dinged up. They go after your insurance and place a claim, even for damage existing already. If they actually get money from your insurance company, they pocket the money! The dings and dents don't get repaired. DO NOT RENT FROM THESE SCAMMERS! I was at he Seattle Washington site, the absolute rudest staff! Pay extra, go through a reapable company

My go to car rental spot, all cars and SUVs are detailed & clean. It's affordable, reliable &…read moredeposits are only $150! Very modern, nice location. Great selection.

From the owner: At ExpedientCar.com we make it easy for you to be able to get back on the road! Our selection of…read morevehicles has been fully inspected, and detailed so you can feel confident and turn your travel dreams into a new reality. We offer financing, so if you love your rental, you can make it yours! You must have valid car insurance and a job, think of our car rentals as a long test drive. Stop paying the high fares of Uber and Lyft and get on the road again.

their lack of understanding that when i say i'm returning the car the next day and they come…read morewithout me nor my emergency contact's permission and towed the vehicle with all of my belongings still in the car. by far worse rental experience i've ever had!

Was given a car via my insurance Nationwide, after an accident. As you know, insurance company have…read morerates set, that differ from general public. I turned the car in after 22 day, and was met with a bill. I was told that I had to pay the difference of the $40.00 rate that the insurance company didn't cover. I said that was false, because they stay within the rate. I contacted Nationwide and the stated they had paid in full and that my rate was NOT $40, dollars. They even have the rate on the receipt as Nationwide and are fraudulently charging. I contacted the corporate office to report the branch for fraud. This was 2/20, 2/23, and 2/24! Not one follow up. Watch out for this branch! They didn't even provide me with a receipt. I had to call and ask what these charges were for and wait to be sent the receipt. I have not now contact the Attorney general's office to report this business for fraud. As well as reporting fraud to my credit card company. I should have only been billed for 4 days of insurance coverage and that's it! I don't even see where my deposit was applied to anything in this bill. How do you have a set rate for Nationwide and yet, are fraudulently charging general population prices after the claim is closed. They claimed they escalated the matter to the branch manager, who hasn't said a peep! Extremely unprofessional and unethical business practices.

Was given the runaround and wasted almost 2 hours of my time. Still didn't get a rental...read more

This was the worst experience one could have trying to rent a vehicle. I reserved an SUV. I was…read morelater than expected picking it up, so they had only vans. No problem. I passed my ID and credit card. The agent said I needed a second form of ID because I was from out of town. How does that make sense? Who is usually renting vehicles? People from out of town. I told him I should have been informed before I came to pick up the vehicle. He told me they don't share their memos with customers. No, but you should share pertinent information. Instead of his calling someone, he was quite nonchalant, even taking personal calls. He gave me a number to what he claimed was Enterprise. The person on the other end claimed to not understand yet never gave the phone to a supervisor as we repeatedly requested. Meanwhile, I noticed the agent still had my credit card and had his phone aimed toward it. I honestly think they are running a scam. I am watching my credit card purchases more closely. The agent did not I finally turned on my brain and walked across to the Enterprise and got a 7-passenger vehicle with no problems. I would not rent from here and they owe me for the wasted time. I had a reservation for a 7-passenger SUV. All I received was frustration. And perhaps discrimination, as I wore a wrap on my head for my ID.

Hey yall! Just got here and my reservation with budget is…read morenow moved to sister store Avis and it's this long ol line so I'm waiting but I did call over the phone to confirm my stuff for my rental, however they said this line shouldn't be happening and I should have a faster way to get to my car! It's ok they will pay for this as I always complain to them and they give me a discount. This is redic! Never does this happen! I usually go with Alamo and their line is shorter!!! First time trying budget with Costco travel!!! $59 for a electric car for 24 hours but not if you gotta wait this longggggg!! I complained and they gave me a free 24 hour rental car next time- budget!

The absolute WORST airport rental car experience in my life! It took TWO HOURS on May 28th…read morestanding in line to get a car, as Budget/Avis was completely understaffed. And, the two knuckleheads they had at the counter to handle a line of 50 people were pathetically slow and talked to each other about nonsense more than interacted with their angry frustrated customers. They couldn't figure out how to give me my free upgrade (that I had paperwork for). And, the car I finally got was TRASH! It smelled like a locker room, was dirty, and handled terribly above 45mph. TERRIBLE rental car center at Cleveland Airport, TERRIBLE!!! If I could give them a negative star, I would.

The staff were friendly and informative. Showed me how to the car's features. Had me processed in…read moreno time. The cruise control on the vehicle was inactivated, I found out as I drove, which was inconvenient on the highway (does Enterprise do that on all cars?).

We had no trouble or problems renting a car here. Service was good, people were pretty friendly. I…read moregave them my info, and they were able to get us in a car within 20 minutes. NIce selection of cars. Professional paper work and all. No complaints at all.

Rented a full size class, for a one way rental leaving Cleveland…read more Called the office a few days before scheduled pickup, to confirm what they carry in "full size" class. Was told: Impala, Taurus, Camry, Avenger. (Avenger doesn't belong in this grouping, but I can't be upset at this Hertz location over that, that's a corporate decision.) Called the day of pickup to ask what was on the lot. Was told none of those were available at that time but that cars were being returned and I would definitely get something in my class. When I showed up there was nothing from that class. There was also nothing to upgrade into, no larger cars or SUVs. They offered me cars from the next class smaller. It was a parade of cars in poor shape. The first one they put me in had a big buldge in a tire sidewall. Last thing I need on a long road trip is a blowout, car should not even be rented locally. Next car offered had a ripped seat and cigarette odor. Next car offered was not washed/vacuumed, but by this point I had wasted enough time looking at cars and needed to start my trip, so I took it as-is. Once I started driving, I quickly noticed 3 things: brakes needed work, one tire had a loud "whomp whomp whomp" noise to it, and the steering wheel was pointing at 2 o'clock to make the car go straight down the road. Car needed an alignment at least, maybe suspension work. I didn't have time to turn around, return to the office and hope they had something better. This was the 3rd dud I had looked at, and my hopes they had anything in great shape were dashed so I pressed on. I did get there safely. In the defense of Hertz corporate, I called to complain, and they refunded part of my rental fee and said the car in question would be pulled from rotation and repaired. That is the only thing preventing this from being a 1 star review.

I rented a car though here and left the parking lot and the radio wasn't working. The lady there…read morethen accused me of breaking the radio and said it was because I plugged my phone in which that never had happened. This place is trash and the workers don't care. The guy who cleans the cars had told us that he cleaned the car and the radio was never broken. I can tell he never looked at the radio by how dirty the car was.

I couldn't find a place to rent a car due to bad credit and no credit card. Finally, I came across…read moreRusty Rentals. I'm an Air Force Veteran, and the owners are a Vietnam Vet and his wife. They were not only able to accommodate me, but they gave me a military discount too. I needed the car for in-town travel, but afterwards, I needed a 20ft UHaul truck to move a family members' items across the country. They were able to accommodate me with smiles on their faces. I'm grateful to them. The next time I'm in the Cleveland area, I will call them first!

The rental car company for the rest of us. Last summer my daughter and I traveled to Cleveland for…read morea wedding. I was delighted to find out that Rusty Rentals was still going strong. My wife and I had used the service a dozen years ago and saved over 50% over the cost of a regular car rental! It's true the cars aren't in perfect shape. However, if I'm only going to be using a car for a few days, I don't care if it's a beater, as long as it gets me where I'm going and back. I found the staff helpful and courteous, and I'll definitly use them again next time I visit. If you have a spirit of adventure, and don't need to have the latest and greatest, this is the way to go!

I've used Alamo as my rental car service the last couple of times I have visited Cleveland. This…read morelast time started off rough with a poor experience due to incorrect information given to me from the general Alamo number. To make this clear, I was not given the incorrect information from the Cleveland location, but it affected my experience due to it. The staff at the Cleveland Alamo location were very friendly and understanding of my situation, and were sure to find me a manager to speak with. The manager I spoke with, Jonathan, was very professional and kind. He also had great customer service and made my poor experience better and because of Jonathan I will continue to rent with Alamo when visiting Cleveland. Thank you Jonathan!

Would give this place 0 stars if I could. I had booked a reservation and once I arrived was told…read morethat they did not have any cars available. It is extremely unprofessional and an absolute waste of my time to not get a courtesy call at the very least to let me know they were unable to accommodate my reservation.