The food is just like any other Buffalo Wild Wings and this location is very convenient since I usually stay at the Courtyard across the street, but this place has the WORST service. I usually call ahead for a carry-out order. I don't think I have ever been able to place an order quickly. You are always put on hold and it takes them forever to take your order. Upon entering the Order Pick-Up area, many eyes just stare at you but no one actually asks if you need assistance. Workers here need to take Customer Service 101....especially the management. I know this place has no competition in the area but they seriously need an improvement or will lose a lot of business. Now if I crave wings, I just head over to Wing Stop. read more

We walked in and asked the host if there was seating available for 7 in the bar and he said we can't seat 7 people here and then just stared at us. I had to ask him if he could seat us anywhere and he said no we can't seat 7 people, as in they were not allowing that many people to sit together. So I asked him that and he said yes y'all can eat here but you'll have to wait like 20 minutes! After another server walked up and intervened there was actually a place open for us and then the service was terrible on the patio, there were dirty tables all around us, my son spilt a drink a drink and we apologized and asked for napkins to clean it up, which she came back and threw on the table and walked away never offering to help us and we had to ask for a rag to clean it up so the table wasn't sticky, the ranch came out hot because it sat under a warmer too long and our food was not good. The manager really had no answer and his remarks were terrible. We will not be visiting this establishment again. read more

Mediocre staff, sub par food, spendy draft beer, slow service. The closed the place done to renovate it, and whoever designed it did a poor job. There is absolutely no room to move around (I'd hate to have to work there). I didn't appreciate that my appetizer came in a disposable paper boat. Meh. read more

Have to wait about 40 minutes for the food! Food is cold all the time! Flatbread is old, underbaked, cold read more

We rocked up at 11.30pm on a Thursday. Food was still going strong, lots of TV screens were blasting out miscellaneous sports and a locals 20-something crowd (with a few oldies) were chowing down on burgers n' wings or gulping beers. Ok, so we had to find a waitress and seat ourselves, but the service was with a smile, the food was tasty enough for the crap most of us accept when at a sports bar, and the place was buzzy yet relaxed. Until 12.30... then it's all over. Drink up, finish up, the town curfew is in effect. If you are in town late, hungry or in need of some distraction, this is it. read more

Great staff... but, the absolute worst quality. If not for the convenience and environment I never plan to return.

Great environment! Awesome service! The tv's and variety of games they had displayed upheld my expectations.

This is a tough one to judge. Really, it ranges between 2 and 4 stars depending on your visit. We eat here often and always come back so that's a good sign. Okay, here it goes: The food: Your best bet is to eat what they're famous for: wings. Both traditional and boneless wings are very tasty. The range of flavors is impressive too. Every now and again I notice the boneless wings get a little soggy if you don't eat them quick unlike other wing restaurants, not sure why. Also, if you like a lot of sauce make sure to ask for double the sauce because sometimes they skimp on the sauce. The rest of the food is good but not their specialty. If you want to venture beyond wings I recommend a wrap, garlic mushrooms (these are awesome), and maybe the wedges. But nothing impresses me more than their wings. Also, I'd estimate spending at least $10 dollars per order of wings which is okay. Dining in: It's a sport bar atmosphere. Lots of TVs, louder than normal ambiance, and luck of the draw service. I've gotten great attentive service one day and had horrible almost disrespectful service the next. Servers come and go, it's really a flip of the coin on which you get. B-dubs has good and bad servers. The food makes up for it most of the time. It's family friendly too for the most part. Just don't bring the kids during a big game; that's asking for annoyance. Remember, alcohol is available and highly consumed here. Take out: Very rarely have issues ordering food. Just be weary about ordering food on busy sports days because the estimate wait time may not be accurate. Remember, the wings tend to go soggy sometimes if not eaten quickly. Finally, check your order before leaving. I've had many occasions where dipping sauces are missing or a side order isn't right on a rare occasion. Overall, super yummy wings. Definitely worth the trip if you need a wing fix. read more

Tonight I hit up BWW, First time inside since they opened back up after the renovation. As I sat there looking around could not remember what it looked like before. New bar stools, and behind the bar is updated. Not sure what else. Sever of the same Hotties and several new Shorties to bring my beers. Good crown and service was quick. Had a good time. read more

Do not know what to say - 830 Wed night in Abilene Texas - not a seat available at the bar - prob not one opening for a while. Now I remember why I avoid this place. read more

It was clean and service was attentive and nice. They have large screen tvs all over so that you can catch a major sports game. They also play music videos if you're not a sports fan. The bar has several kinds of beers on tap from the American domestics to a few exotics. Unfortunately, the food was of very low quality. They were advertising the heck out of the Korean BBQ wings but were all out when I ordered them. So, I ordered the "cheese curds" for an appetizer and the "fish tacos with fries". Think fat and salt with very little flavor. If they could put more effort into this category, this would be a great place to go regularly. If I ever do go again, which I won't on my own, I'll make sure to eat before going. read more

Was seated, Ordered Drinks. Ordered chips a queso chips looked as if they came from the bottom of a bag cheese was already hardened on top but was told they were still being made. The atmosphere was not good . Lady sweeping rug making loud banging noise unnecessarily. Music sucks. The wings came out smothered in sauce, I felt like I could have done the same thing in my kitchen. Boit the only thing that came out ok is the fries. read more

Once again, not a good experience. First of all, we waited awhile for drinks. I ordered 2 coffees with baileys and they charged me for coffee twice plus $5 baileys shot so each drink was $8...not worth it. Then food was mediocre. I ordered the garden crasher and the pita chips were stale and the red peppers were soggy. And both dipping sauces were not cold(which need to be under 41 degrees for food safety concerns). Oh and it took us to get silverware and napkins after our food came. I will not come back. read more

This was my first time to enjoy Buffalo Wild Wings during a visit to Abilene. I had a certificate for a Free Snack Size, which I explained to Kenneth, the waiter, when he took my order. Not only did I get wonderful service but also the wings (boneless honey BBQ) were tasty and filling. Robyn Runkel, the store manager, is a very friendly, hands on manager. She has a fantastic crew of young waiters and waitresses working with her. I returned additional times and CJ was also an attentive waiter. Definitely recommend this Buffalo Wild Wings @ Ridgemont in Abilene! Thanks Robyn for a wonderful experience and good food. Michele read more

They were severely understaffed, which i know isn't their problem, but the quality of the food had definitely gone downhill. The portion sizes were much smaller and did not taste that great. read more

I have been back since that horrible experience. Same busy night, Thursday. Service was better and while wings were slow to arrive, the server was sweet and explained the situation. The quality of a restaurant can really depend on your server! read more

Called in order for 10 traditional wings with buffalo dry rub. What I got was 15-20 wings all extremely overcooked and barely edible. Nasty food!!!!'n read more

Buffalo Wild Wings - Sports Bars Near Me - Abilene, Texas

took way to long for my food. got my silverware before my food, my food is dry WAY TO DRY BRU can't believe this nonsense. once i got my food she said " here bro". do better mane. - pinche juanito read more

I've always come to this location. Sometimes the food takes a little longer, but the service has always been decent. This last trip has changed my mind! We waited for 10 minutes to be seated - not from lack of tables, but from a lack of CLEAN tables. It was a Sunday afternoon, the restaurant was only about half full. When they finally came to get us we had to wait for the table to be cleaned. In looking around, every empty table in the area was dirty. Who doesn't love waiting longer after just waiting? I watched probably 15 servers going in and out of the kitchen at a frantic pace, but no bussers or greeters in sight. Get it together, BWW. read more

I made an order for pick-up and the wings were great! I'm a wing nut and I was skeptical (some B-Dubs break my heart with cold, hard, stringy wings) but the wings here were hot, fresh, and well-sauced. I ordered both traditional and boneless and have zero complaints. read more

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After working nearly 12 hour day, this was the closest location that had meat! My coworker and I came for late lunch and had an awesome hostess. Not once did we ever have to ask for drinks to be refilled as she was on top of it constantly. Those drinks were never empty! It's not that often you get great service like that so that gets top marks. I ordered the mac & cheese which had boneless chicken wings as well as a small order and that was a lot of food! The one thing that I really liked about this visit was the chicken was less breaded then I've had in the past, which I really liked. Not sure if that is a new thing or not, but keep it up! read more

The waitress was really great... accommodated a party of 11. Food come out quickly and was really good. No wait on getting seated.

Came to watch the World Cup. Had the sampler it was good and big enough for 3 people. Beer was cold. Queso is cheese with chili in it and salsa is pretty good. read more

My favorite place in town to hangout, and they stay open as late as all the bars. We think the beer actually taste better here than other places around.. and we've tried them all.. multiple times. The food is pretty decent, I love all the hotter wing sauces. Don't expect for your food to come out hot or in a timely manner, that's simply unheard of. read more

Buffalo Wild Wings - Sports Bars Near Me - Abilene, Texas

Not all BWWs are equal! This location is NOT better than the north Abilene location. The northside location is cleaner, friendlier, and has faster service. read more

This is my second time here and both times were good at a table or bar not overly talkative or friendly but right to business with the food and drinks. GREAT diversity of music playing and happy to change a tv. Sometimes a little forgetful on the Togo drinks though. I will return. read more

Buffalo Wild Wings - Sports Bars Near Me - Abilene, Texas

Worst service ever tonight!!! Server first off made a sorry excuse for everything... when he finally arrived at table the first time he smelled of cigarettes yet he said he was running food back and forth and he had a huge area. We saw him only once. I had to call him to our table and ask him if he knew who our waiter was. We received our beverages from the bar before sodas and I had to mention it to the girl who brought our adult beverages. Then the table next to us arrived 15 minutes after us and got their food 10-15 minutes before we did. Our waiter offered nothing but more excuses. read more

Buffalo Wild Wings - UFC - Sports Bars Near Me - Abilene, Texas

I know it was Christmas Day, but they were absolutely overwhelmed and unprepared for this... I ordered online and still had to wait 40+ minutes, food was cold, fries were missing because they were out, but they still charged me the same price for the burger meal... a $10 cold burger w no fries? Ew. Spent almost $50 on this food and they couldn't even do a substitution?? Not happy. read more

Where to start? This place is a disaster. We arrived 10-15 min before game time, then at noon several TVs were not working-which included the one tv showing the game we wanted to watch so missed the first 18 min of the game. Then they were out of several items on the menu-which is just poor planning. Food arrived room temperature, queso was gross-was already congealed when it was served. Very disappointing, will not be visiting this location again. read more

Ann was our server and she was sooo good and so nice!!! honestly the only good sever we've ever had at BWW.

Went around 2pm and pretty empty, they had a sign that said "please wait to be seated", needless to say we waited about 15 min before someone seated us. The staff was extremely slow, so slow that the bartender had to come to our table to take our order while other servers sat around the back. Will not return. Food was avaerage nothing great. read more

Horrible service. Short staff. Waited 30 minutes for them to clean a table. Walked out. Don't visit this restaurant.

This place defines sensory overload. The TVs are SO LOUD that the noise gave me a headache and stomach ache simultaneously. I swear, the wait staff need to petition OSHA for protection from a dangerous work environment. I've been at many sports bars in my time, including this location some years ago, and really never had to put up with this kind of auditory assault. I guess the noise would have been bearable if the food had been good, but the food is mediocre at best. I had "buffalitos," which are basically chicken tacos. The meat was extremely dry, and the tortillas were cold. I tried hubby's wings - traditional buffalo seasoning and Asian Zing - and they were ok. But not good enough to salvage the experience. I don't think I'd choose to come to one of these restaurants again. read more

Went last night with a large party (about 12) the waitress was incredibly rude and ignored most of us for the night and when we asked on the status of the items we ordered she asked if we even wanted them anymore will, when we got our food it was cold and all our drinks had Been watered down never coming here again read more

The service was complete shit, lady didn't bring me enough drinks, my food was cold and they're retarded manager couldn't serve me a beer after I work all day 12 hours a day in the hot sun, they wouldn't serve me a beer, the GM should go find a new job. read more

I usually get the boneless chicken wings. They have a good selection of different sauces to try. Some are hot and some are not so hot. I like to get a medium heat on my wings. Noise can be loud from people talking and the music playing. Give it 3 stars because prices seem a little high to me. Other than that everything is fine. read more

chase was awesome, best server i've ever had, didn't even tip and he still was the best server!

Came in at a particularly slow time. Family ordered and the food took FOREVER to come out. When it finally did my chicken was cold. I asked for it to be warmed. 15 min later and the entire family finished eating still no chicken. Left without even having my food. Will def not return to this location. We don't come often because it's notoriously bad but though we would give one more try. Learned our lesson today. Our time there was over an hour and half. Crazy read more

Showed up late on a Friday, around 11pm. Been working outside all day and wanted to relax, eat, and drink. Greeted as soon as we walked in and even got seated right away. Then nothing. I mean nothing. The waitress acted as if we were invisible. Never even approached our table. To top it off a table came in after we had sat, what was supposed to be our waitress went straight to them walking by our table and got them taken care of promptly. So, I opened the salt used it to write a choice message on our table for our wonderful waitress and got up and walked out. Talked to manager, he us supposed to give us free food next time. Ended up at Dennys because ain't nothing in Abilene open late. Was really looking forward chillin at BWW but not tonight I guess. read more

I have eaten at this bww at least 20 times. I travel for here on business and it is walking distance from my hotel. Like I mentioned, I travel for business, so expense is not a concern but this place went from kinda okay a few years ago, to hit or miss, to now just darn awful!! The service is fine and really what I expect, but the food now borders on inedible unless you order wings. Let me take that back, the wings are good but they even manage to screw them up with the lack of sauce they use. Anyway, today was the last straw, I got a chicken sandwich and the bread was harder than a crouton and the hardness was not from being toasted. It was like they let it sit outside for a day or two. It was a joke and I ended up just eating the piece of chicken. The guy or girl who made the sandwich knowingly put this briquette of a bun on my plate. That just kills me!! Did they laugh about it? Wonder what or if anybody would say something? Well, I never did say anything as I have no desire for a scene or some attempt at monetary compensation. Just let the free market take hold and don't eat here again. read more