Called to place a pick up order. Staff was supper nice on the phone but didn't have 100% knowledge on all the sauces. Customer service from staff I interacted with was great but the inside was just sad. The place needs a facelift. I did the bone in wings and overall they were just okay. I do think $13 for 6 wings is crazy. read more

When you walk in it smells like straight up farts. It's like bad i don't even know. Was very close to leaving but we were hungry late. Ordered right away with our waiter being close by. I had the asian zing cauliflower appetizer. It was okay, it was pretty spicy but some parts were not good. Probably won't come back to this location read more

Buffalo Wild Wings - asian zing cauliflower wings - Sports Bars Near Me - Bloomingdale, Illinois

Would give a 0 if that was an option. Arrived at 5:30. They served my daughter's and my food at 6:05. My husband's and sons food never came. Typically, restaurants serve food together. Waitress kept saying the kitchen is busy. My husband's food showed up at 6:43 & my son's showed up at 6:48. His came well over an hour after we ordered it. Won't be back. read more

Worst service ever. Not once, not twice, not three times. Always! Today was the last day I'll be ordering or eating from here. Had pickup order waited at desk for over 20 min for order. Not a single soul greeted me or asked a name for order. Until a younger guy said sorry I was mopping. "Your order was ready 6 minutes ago" so then why not bring out the hot order that's ready for pickup or periodically check if someone is at counter? Food was cold by the time I made my 2 minute drive home. It is always like this I've brought it up to a manager before not wanting to be that guy. And was shrugged off like nothing mattered no comped food, no priority of customer service. Stay away if you're ordering takeout. Previous times order didn't go thru on their end system "went down" on a $59 order waited over 30 minutes to be asked what was the order. And asked if id like to remake order or not and pay again. With full receipt and every item ordered on my phone present. Place is a joke! read more

I put in a pick up order recently and they didn't give me an item that I had ordered. So I just missed out on that item altogether. Secondly, my wings were all drums, not one flat. For all my flats people, this is some bs. Lastly, my husband's stomach hurt so bad from this food. read more

Buffalo Wild Wings - All drums, zero flats - Sports Bars Near Me - Bloomingdale, Illinois

I'm not sure why the reviews are averaging so low. I had a positive experience. I also wanted to shout out the amazing hostess who showed kindness and seated us quickly. I believe her name was Jessica or Jennifer? She was in college and really brought a positive energy to the entire experience. Wings have always been solid for me and I enjoyed parmesan garlic and my boyfriend enjoyed a dry rub boneless wings situation. Thanks everyone for making our night fun! Appreciate it a lot. Environment is always fun on a game day. read more

Service was ok. Food was not hot though. It was like slightly warm. The place was not packed so not sure why the food was not on point

Came back after a while and service was great. The food was perfect and the place was clean. I love the jammin jalapeño traditional wings extra crispy and extra wet. The mild sauce not a big fan of but other than that this is the best Buffalo Wild Wings I been too read more

Went to this location today for lunch with a co-worker. They have good deals during the week. Food was good and service was great.

They struggle a lot here, very very slow service. The manager seems to be running around trying to do everything. The kids seem to not have a sense of direction, they were struggling to decide what tables to serve. But they were very nice and kind. Once you finally get someone, we quickly placed our orders for everything. lol The food was fine, just like every other BWW that we have been to. The cocktails were very watered down. But bartenders at these type of establishments are always a hit or miss. Still tasty. They let you sit anywhere, I like that because initially we sat by screaming children, ugh, the worst, so we moved asap. BUT possibly this is why they can't serve you fast, people are scattered everywhere. Anyway I hope they get help soon, because BWW is a great chain. Hate to see one bad location give them a bad rep. read more

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My wife and I had a great experience today. The service from Leah behind the bar was perfect. The wings were hot and the Blue Moon was ice cold. A match made in heaven. We will be back soon. read more

Buffalo Wild Wings - Blue Moon - Sports Bars Near Me - Bloomingdale, Illinois

Service was slow, food was cold and wings were very very small. TV was so loud you couldn't think. Some of the Staff were wearing sweatshirts and hoodies. read more

We only go when Sarah is working. She is the only waitress scheduled but quick and attentive. She works so hard. We've come other times when she is not there and have been disappointed every time. One waiter sat at a table most of the time on his phone. Sarah continuously checks on us and we never have to ask for a refill. We now only visit when she is working read more

These people don't answer there phones and when they do they are super mean and disappointin.

They make no effort to help you quickly. I mean don't get me wrong I love Buffalo Wild Wings for beer and wings but it gets ridiculous the amount of people that see you come in and just make zero effort to help you. After 10min of waiting, they come out and help you. I just was there for a pick up order. This is my experience every time I come for a pick up. Otherwise when I go in to dine, it's similar. Then you finally get seated. They take forever to refill water, etc. and even checking in/getting more drinks seems like such a difficult thing to get happen. They have nice flat screen tv's to watch the game thankfully in the mean time while you're waiting. Food is always that good, terrible for you but delicious bar food experience. Tho i get mildly annoyed every time I come, some how that nostalgic bar food and watching the game experience keeps bring me back. If you're looking for good service, choose another location. read more

Buffalo Wild Wings - The outside of the building. - Sports Bars Near Me - Bloomingdale, Illinois

Service is horrible. You find yourself waiting at the front for a long time before anyone addresses you. Wings are a cointoss. Sometimes mostly breading. read more

terrible customer service. Get a new manager or something shit is slow as fuck. wings are always cold. get better

The Bad Reviews are genuinely accurate, I'm eating a wrap rn that I picked up, I put original buffalo sauce and no tomato, even the sticker on the box says no tomato and yet I got both a dry ass wrap mixed with some tomato I didn't even want. I know it's not that big of a deal right? But even when I go to eat there with my dad and brother the service is dead slow, one time I literally saw our server just huddled in her corner talking to her co workers while we waited a weirdly long time for our food to arrive, only for it to be cold. I never said anything before because I can't really blame the servers but at this point I'm convinced the whole location is genuine worse than rat ass meat, disrespect included and everything. I wake up from a decent nap hungry wanting Bdubs, I see this one's the nearest, I cringe but I'm hungry only to be proven right by being given a dry ass sand which. Close this location for some time, re-evaluate the staff and hire new cooks, new everybody man the whole place is ass. Food can be good , I've had good meals there but it really doesn't compare read more

Terrible slow service. No joke some of the worst service I've ever seen. Managers don't care, staff don't care. Everyone looks like they're rolling their eyes 24/7. Don't even get me started if you get a pick up order at this location. They will let you sit in the lobby for 30 minutes + even after claiming the food is ready. Ask to speak to a manager and nobody shows up. Avoid this place. Understaffed and uncaring. Legit go eat anywhere else. Only time I've even been upset with enough with a restaurant to write a negative review too. Take that how you will potential customers read more

Buffalo Wild Wings - 140 Buffalo location - Sports Bars Near Me - Bloomingdale, Illinois

They took forever to take our order and food was cold when it arrived. I will never go back.

This place has regressed over the years. I used to come here and love it. Now, I think today 5/3/25 is my last time visiting this location. The fried pickles were 8/10. They were good, but they came 30 min before my meal. My wife and I had a burger and 10 wings. Took 45 min. The burger was tasteless. Had the runs as soon as I left. Worst burger I have ever had(triple bacon burger). I had 10 wings, bbq ranch and Nashville hot. They were TRASH. looked old and dry. And the taste. Grease, and more grease. They had NO flavor at all. I felt bad for the server. I told him food was horrible and just give me my bill. We had the wings redone with a whole new flavor. The burger, we ate half , due to trying to give it a chance. But left it on table. Don't go here guys. It's just not good read more

I have been frequenting this location for the last 6 weeks while I'm currently based nearby for work. Staff is more friendly time of the crowd is nicer and more engaging than in the past. Food is always prepared fresh to order. Even at 10:15 tonight, my salad was super freshly-made. And believe it or not, BDubs has fantastic, very peppery garlic bread! read more

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This place is in serious need of a degreaser bath from top to bottom. We were the only ones in our section, tables, floor, and bathrooms look like a film of grease, front door covered in fingerprints, while staff stood around, not a spray bottle or rag in site. Even the manager just stood there. Won't ever be back again. read more

Overall a great experience for a comeback to bdubs. haven't been here for a couple years but I came in to grab dinner and a couple drinks at the bar, and I was helped by a nice young lady named Briana. She was quick with my order and very cleanly behind the bar. seriously great customer service here, I'll be back for sure read more

We are currently sitting in Buffalo Wild Wings and I want to first off say that it is not busy and we have been sitting here over an hour still waiting on our food. Our server is non existent with being attentive with refills while we wait. Covid is over hire your staff back and get this place done good service before you guys shut down. I have worked in the restaurant industry half my life including working at a B-Dubs and I am so disappointed. Please get it together and if it is the back of the house get more cooks but since I did experience the service being poor to maybe train them properly before putting them on the floor. Update - We got our food and it was cold and died in the window. The sauce was so dried up on the wings and the fries were soggy and cold. We ended up telling the manager on duty that we could not eat this and she did apologize and she took care of us not having to pay but we did not even eat the food. Which was nice I give her that but the fact we waited 1 1/2 I would expect the food to be steaming hot and it was the complete opposite. Wasted 2 hours total there and didn't eat anything. read more

If I could give this location zero stars, I would over 40 minutes for wings that never showed up with no update on whether or not the order was done or being made only for the manager to say I have a bad back like that's my fucking fault terrible location do not eat here read more

The food here is great (it's a bdubs, it's gonna be gas) and the waiters are nice and usually can attend to your needs within 2 minutes or so, but the amount of TIME it takes for your food to come out is insane. I've been here multiple times in groups ranging from 2-8 people and I swear nobody has ever received their food in less than 30 minutes. Even at times when there will be nobody else in the restaurant, the food will still take ridiculously long to come out. It is probably a staffing issue with cooks but customers should be made aware that there will be a wait upwards of half an hour, when places like Buffalo Wild Wings tend to take 10-20 minutes for food to come. read more

this restaurant is terrible and the service is horrible. we placed an online order for 30 wings and we received 20 wings and they were all cold. do not go here read more

If you want to wait 90 minutes for 10 wings, slow service, beg for another alcoholic beverage, and ask the question "when will my food arrive" then this is your place! The reason why I am telling you these pointers is that if you bring this up to the manager, she will roll her eyes at you...... read more

Got my whole order wrong said they'd refund me been 2 weeks and nothing got workers that say they are mangers when they aren't. Most bogus Buffalo Wild Wings ever. read more

My first time, I came for the wings . It's the first week of NFL football. Surprisingly the place wasn't packed . I expected to see all the different games on the TV's . Predominantly,the bears on most of the TV's , I didn't see the Red Zone . So just a few games on Local Chicago channels. Waited for a hostess to be seated for a few but I didn't see one so I asked the waitress where I could sit . She said anywhere if you can find a clean table . Chicken came out and some of the tiny wings were over fried , Not quality chicken. I went to wash my hands at the convenient sink located in the dining room , the soap dispenser fell apart and no towels to dry my hands . Maybe two people working my half of the restaurant and they worked hard , serving,cleaning, and getting drinks . Understaffed , I asked my sweet waitress where the manager was ? She said probably in the back cooking . You'll never see me again in this establishment. I suggest you get on the show restaurant impossible. Instead of paying for those commercials I saw while watching the bears . Let's invest in our employees and Quality chicken . read more

I wouldn't even give any stars for this place. The phone works cuz I called in front of them and no one was answering the phones then the app doesn't freaking work. what's the point of online orders and when you order there, it's takes about an hr to get my food. very poor slow service. either shut this place down or get a manager that will turn the service around. read more

The slowest kitchen ever. The restaurant was empty and we waited almost an hour for our food. We're not coming back.

I have placed the online order, and it said my order ready at 6:50pm (I placed order 30-40' before the pickup time), when I be there to pickup is 6:51pm, they said my order is running behind, I have to wait another 40' to 7:30pm, I canceled but they could not cancel immediately, have to wait until tomorrow. At first when I come to pickup, 1 of the employee at the cashier said that she doesn't where is my order, keep saying that for couples time, make me confused, she acts like she doesn't know where the food, don't ask her read more

The worst dining experience - maybe ever. Everything is dirty and sticky, the service is slow and the staff doesn't seem to care about the restaurant or the customers. The food will come out slow, cold, or not at all. I wish it was possible to give zero stars. I will never return. read more

Price is going up and size is going down. I can't believe they are charging more than $1 a wing for this shriveled piece of chicken jerky read more

Buffalo Wild Wings - Price is going up and size is going down. I can't believe they are charging more than $1 a wing for this shriveled piece of chicken jerky - Sports Bars Near Me - Bloomingdale, Illinois

I would give them a zero if I could. No service for almost 20 minutes *The host said it was a "longer wait" at the bar, when clearly there were tables open. *they brought my friends wrong check TWO different times. *waited forever on drinks.. Offering water would have helped. Waited on my food for almost 50 minutes. Go to the one either in Schaumburg or Saint Charles. Stay away from Bloomingdale, and save your frustration. read more

Went for dinner with my son tonight. We stood by the host stand waiting to be sat. There was nobody at the desk. We stood and waited for nearly 10 minutes. A few workers walked by and did not acknowledge us. We took a menu and went to a table, where, again, servers passed us by with no acknowledgment. After 15 minutes (which, in my opinion, was too generous if our time), we left. The place was not busy at all. It was 6 pm, and they were possibly a quarter filled We went across the street to Taco Bell and had a great meal. There are so many places that will gladly take our money, so we won't be back! What a waste of a remodel! read more

Do yourself a favor and save your time and money. Order somewhere else! I've given this place a shot a few times, even though my orders were never ready on time. However, last time was the LAST TIME for me. I placed my order through the app like a always do. It was a bigger than usual order because I had a party for 10 people but it wasn't a huge catering order. I ordered 5 combos of their 20 boneless wings with fries and chose 4 flavors for the wings. Placed the order at 3pm and needed it for 6:30pm. My son got there at 6:30 and found a line of people waiting for their food and nobody knew where my order was or how long it would take. I called the place, was put on hold and since nobody picked up the phone the system kindly hung up on me! Long story short: my order was finally ready at 8pm, my son waited there for a whole hour and a half! and my food was cold and only got 2 flavors out of the 4 I chose. All this greatness for almost $100!!! It's amazing how they can stay in business but they for sure won't be getting mine ever again. read more

SiSi the manager is awesome!!!, the store was short staffed but she managed to handle the entire bar seating section alone. The Bartender Nayda was also working hard to serving the patrons at the bar. The food came out hot, delicious and within a reasonable amount of time given the amount of people there. Sisi was super friendly and refilled our drinks everytime we needed them to be refilled. Would visit Bloomingdale, IL again, 5 stars! read more