Walked in at 10:00 to get seated. The cashier told us their kitchen is closing so they aren't seating guests, only takeout. We asked what time they close, when she confirmed at 11:00, she then added "Let me ask if we can still seat you guys". We waited & watched as all the servers were standing in the hallway & immediately rolled their eyes, grunted & walked away. We left, along with a group of over a dozen other people. read more

being nine months pregnant and really having a craving for wings thinking about what that first bite will taste like so what do you do in that predicament order some mofo wings BUT upon arrival for pickup ended up needing to turn around multiple times in hopes to fix the order ended up getting so pissed off just left disappointed if you want your order completely wrong and the quality of food is just sad like it had been sitting there for hours and it was just tossed in a box sure why not go test your luck going to this location ; contacted their customer support line and it's been weeks at this point they haven't done anything to resolve the issue read more

Ate at Buffalo Wild Wings Dublin location tonight. Without exception, every server (especially ours, Kiki) had a grimace on their face. Unwelcoming environment, poor service. Bought one beer and it was put on our table, closed can and no glass. As if we were at someone's house or a BBQ? No napkins, silverware, etc...we had to ask for everything as we sat in shock. Restaurant was 1/2 full if that 1 hour before a game we wanted to watch. We ate dinner and left before halftime. Never again. Way overpriced for crappy service. Unbelieveable read more

They had one waiter for the entire restaurant during dinner hours and one server! Took 45 minutes for our table to get any type of service. We had to get up and get our own napkins and the food quality was terrible. Took so long to pay. Never coming back. read more

I was excited to have something over here n I tried it is really great but wen I went to pick up food delivery through DoorDash I saw that Kaleb n Godfrey n some others are always attentive n approach to you as soon as they u they always welcomes everyone with a great smile n great hospitality. Thnx to them for treating good n being kind to the customers n dashers.they deserves the best. read more

1 star is pushing it, what do i have to do to get a hold of this location when they mess up my order? Is there a secret code to get them to answer the phone? If so - what is the code? I dont have it - so they will NOT answer my calls. I have tried over 20 times in the past 30 mins, telephones are meant to be picked up when they ring - especially in a place of business. Business doesnt mean sending the wrong product and then ignoring the customer afterward, make it right by at the very least answering the damn phone So what do i have to do? Update - 10 more mins of ignored phone calls these lazy bastards are gonna make me drive 20 mins out of my way to fix their lazy mistakes - please dont order from this embarrassment of a professional establishment, Buffalo Wild Wings should be ashamed of the Dublin branch and everybody involved with it, these dumb bitches cant answer a phone let alone perform decent customer service. This was ordered for me for a birthday celebration and im now embarrassed that THIS is what i wanted for my birthday dinner. I can promise that will never happen again, i actually hate buffalo wild wings after this and will do what i can to keep people around me away from buffalo wild wings Fuck you Dublin BWW, and everyone "working" for you Lazy bitch ass niggas im for real never ordering food from bww again because of these Dublin employees, if you couldnt tell yet im stubborn so that is a promise that will be kept. worth the wasted money that we spent on food we didnt recieve and got ignored about afterwards, to never give them my money again. Im looking forward to seeing dublin bww crash like every location around it has, its no wonder theyre failing. You lost what used to be a loyal customer and the people around me read more

I went to pick up my order, and no one was at the counter. I looked around for assistance and wasn't able to find anyone. I waited 10 minutes before a guy came out and helped me. Got home, took the food out, and felt frustration. #1.missing french fries, #2. ordered all flats and received mixed, #3. Hot Sauce on the wrong order. Learned my lesson Never again will I order Buffalo wild wings. read more

Super disappointed in this Buffalo chicken ranch sandwich, all they remembered to put on it was the spicy garlic, chicken, and bun. No Buffalo, no ranch, no veggies. 0/10 the meat is also tough. read more

Buffalo Wild Wings - Buffalo Chicken Ranch Sandwich - Chicken Wings Near Me - Dublin, California

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My friend wanted to go have happy hour here one night. It was like any other busy night here. Our server..our food..and our drinks were all great! Our server was friendly and attentive regardless of how busy it was. Our appetizers, mozzarella sticks and fried pickles came out fast and freshly made. For wings, we had mango habanero, Thai curry, lemon pepper, and Parmesan garlic. All were fully cooked and tasty! Then it started to get really busy and it was a bit of wait trying to get another round of drinks..but our server got to tend to us and was able get our drinks quickly. Just a bummer that the San Ramon location closed.. read more

Buffalo Wild Wings - Chicken Wings Near Me - Dublin, California

Unfortunately the service is absolutely abysmal at this location. We noticed other customers also having to flag down their server/bartender to get their attention while we were there. They disappear in the back for long periods frequently so when you do have an employee sighting you better nab em quick! read more

The staff at this BWW sucks! They need to work on their customer service. Hours of operations shows they close at 11pm. Twice in a row I have gone 3 hours before they close and they tell me they are not doing dine in orders only togo orders. read more

Dog shit service. Sat at table waiting for server to take my order waited over 30 mins no food no drinks were served.

Great spot for a big game. The atmosphere is fun and exciting as everyone is engaged in a game. It was my first time in a while, so I didn't realize how expensive BWW has got. 6 wings runs you about $12. I try to look for deals via the app or even think about ordering takeout. read more

Worst location ever! Staff need to be properly trained. Customer service is the worst I've had in a long time. Sat at a booth for about 25 minutes and no one even came over to take our order. There were at least 4 servers on the floor and the restaurant was not busy AT ALL, yet they couldn't manage to take our order. Several of the servers made eye contact with us but would just walk on by. The empty tables were overflowing with trash and plates and there were kids running around completely unattended. The boy they had in the bar looked like he was about 18 years old and was serving alcohol. We spoke to the manager before walking out and all she said was "oh no, I'm so sorry about that". I do not plan to return to this location. Corporate ABSOLUTELY needs to look into this location. read more

I went to this location on a very busy night when there was low staff. Brittany was running around taking care of all the customers. She was so sweet, working very hard and still took such great care of us. She had a great personality and sense of humor. Thank you giving us such a great experience. read more

They dont take online orders. They dont pick up the phone. The waiters, hostesses are all least interested. The tables are always unturned. Definitely dont deserve any tip for the shitty service they give. This location is worst of any Buffalo i have ever been. I am not even sure if the food is safe when the staff dont care at all. Avoid at all costs. read more

Owner charging $10 entrance fee CASH ONLY per person because of the UFC fight? When no other no other location is charging? Just a slimy cash grab lol read more

I love Buffalo Wild Wings! This has to be the worst representation of the chain. I'll deal with crappy booths where my kids complain the seats scrape their legs because they're split, no hand towels in the bathrooms, having to tell the bar tender to switch actual live sports on the TVs, a bar tenders who know nothing about the clientele who come for sports, servers lacking basic enthusiasm, because the wings are good. I love sports, wings, beer. As long as those things aren't compromised, I'll deal with a crappy place. So I've been here half dozen times knowing there's no management, wondering how this location stays in business because it's the worst representation of the chain. Today, I ordered delivery with half cooked chicken missing parts of the order. Really, who manages this place? Who's the regional rep allowing this place to operate? I'm waiving the flag. No investment in basic quality = no business from me. read more

I want to premise this review by saying majority (not all) of this staff doesn't wear their name tags because I'm sure they know their service is SH**. The manager's daughter, JADA, had the audacity to say some sly comment like "it smells like fish in here." Why? Idk. You work here. So if it smells like fish. Sounds like a neglect of cleanliness on your part. She said this in the bathroom and honestly it was giving "woah is me I have work.". I sound bitter, but the way she looked at me as I walked in and then when I came out of the stall - calculated? I'm sure. It wasn't busy at all. There were plenty of tables open - but because my party was a big party she thought she could be cute and say something without consequences - and I say this not because I had a bad experience because tbh with my parents - they have a regular waitress that they have had for years. It was literally because of the interactions outside of being at our table. We got the cold shoulder and the fake smile. It was extremely awkward. I literally told my family to stop ordering anything because I was afraid their orders were going to be tampered with because of the reactions we would get from the kitchen as we were walking to the bathroom. The host. Evelyn or Alaina, whichever sister it was came from the bathroom AND DID NOT WASH HER HANDS. DISGUSTING. Are you serious? Had no shame or care that she came from the bathroom stall and walked right to her post. 12/23. Night shift. Had to be from anywhere between 5p-8p. read more

I saw the limited-time 20//20 Wing Bundle for $40, with which you'd get 20 traditional wings (up to 2 flavors), 20 boneless wings (up to 2 flavors), and French fries. And I knew I just had to have it. For the traditional winds, we opted for the medium sauce and the spicy garlic sauce. They applied the sauce so generously and both sauces were absolutely delicious. The wings were well fried and crispy underneath all of the sauce, creating a great mouthfeel as I bit into them. For the boneless wings, we opted for the Nashville sauce and the adobo sauce. The adobo was good, it was savory, with a touch of sweetness and a smoky flavor. The Nashville had the right color - deep red, but I was expecting it to be spicier and to have some chili oil, but I was missing both. The bonesless wings themselves were tender even though they were made of white meat, but flavor-wise to me they were a tad too salty, and this saltiness kinda clashed with the flavors from the coating sauce. The fries were great! I loved the fries. They were perfectly seasoned with salt and pepper and they were crispy on the outside and so soft on the inside. I loved them very much. read more

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B-Dubs! Even I can't handle the spice here, so I settle for some of their other exciting flavors instead. Today was my first time ordering wings from here since the pandemic started and I wasn't disappointed! Other reviews mentioned their orders getting messed up, but in my (albeit limited) experiences this hasn't happened. My friends and I always try to come in on Tuesdays or Thursdays when they have discounts, but the calling for wings today couldn't wait. Nevertheless, the high price was worth the good, well-prepared food. I might be forgetting some items, but we got a combination of boneless and traditional wings with varying sauces including: Asian Zing, Lemon Pepper, and Traditional. I always add fries to wash down the chicken too - definitely recommend doing this if you plan on consuming more than 8 wings! Looking forward to coming back inside once COVID calms down, but for now, no complaints here! read more

Buffalo Wild Wings - French Fries, Carrots & Celery, Traditional Wings Boneless Wings, Lemon Pepper, Asian Zing, Bleu Cheese, Ranch - Chicken Wings Near Me - Dublin, California

So sad. I came in with a cane, bag of ice and 14 days of recovery from a total knee replacement. Asked to sit a booth and was told no the section wasn't open. The booth shared the same wall as the table they said I had to sit in and was literally 2 feet away. I tried to explain that I need to have my leg up and the manager said not cuz then other people will want to sit there. ‍ no compassion read more

Buffalo Wild Wings - Table in Bar area - Chicken Wings Near Me - Dublin, California

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Fire the manager! Change the service staff. They're all lazy! No service staff available to help customers. I had to wait almost 10 minutes at lobby to have someone come to the front desk to get a take out order. When manager finally showed up, she looked as if she just woke up, yawning. She was annoyed I was there. My order was not complete, she was missing an item. Lunch time 1:30pm Friday. Manager gossiping loud with service staff. Rude service and the food was not good. She said her life was happy. I'm sure it's not. Think twice before ordering from this restaurant and going there for a meal. This is not the first time I received rude service from this place,many other times. Worst place ever! Finally writing a review. 0 stars. read more

Buffalo Wild Wings - Rude manager! Unapologetic for lazy service and bad food. Food is also terrible! - Chicken Wings Near Me - Dublin, California

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One of my all time fav restaurant chains for chicken wings. I've usually always done a to-go of their Thai curry wings, which I have a profound love for. This time chose to dine in and sandwiches are good, but nothing outstanding. Service can be moderately rated. There was nobody to greet or seat us in, most of the booth tables were not cleared when we were asked to choose any table. So they seemed to be a bit understaffed, but that didn't delay the arrival of our order. Hence giving a 4 star. Thai curry wings as usual did not disappoint me. read more

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Best chicken wings without a doubt. Ordered and paid online, easy and simple. My order was ready when I arrived and as I expected. Perfectly cooked and well sauced with my flavor selection. read more

Tastes good and quick and friendly service. Shoutout to Wes at the bar! Love it, will be back!

Beyond wings, there's a decent selection of burgers, wraps, and appetizers, though prices can feel a bit steep compared to similar sports bars. If you're looking for a spot to watch a big game with flavorful wings and a good drink selection, Buffalo Wild Wings is a solid choice. read more

Don't come here they don't honor what corporate advertise, no all you can eat boneless wings

Server took so long to get order and then when she did, she never came to us to check up on us, I never got my side of fries and I wanted to order more wings but when she came she just gave us our check and wanted us to pay and didn't take the fries off the receipt so we had to wait another 20mins for her to come and take it off and we were finally able to order, the table next to us even said the service isn't that great here so I'm guess she wasn't taking good care of them either and best part it wasn't full read more

The service and location are top-tier! You're always greeted with a warm welcome, and the place is clean and inviting. Must try their 5 Lemon Pepper & 5 Original Buffalo wings -- they always come out perfectly crispy, flavorful, and cooked just right. Great spot for wing lovers! read more

The taste is really out of this world! Not unlike the others which are too overpowering, their flavor is perfectly balanced and extremely tasty. Must try! read more

Terrible wings (small size, very small portion). We will NOT ever come back here. We used to like this place. Hope it shuts down!!!

Ordered a burger online to go. 2nd time using online service. The 1st time a few months back, the order was messed up. This 2nd time, the order came out correctly. It was very quiet during lunch time on a work day. They have lunch combo specials M-F which are reasonably priced. The staff this time was more friendly. The last time the front area cashier person was more harsh when telling people to wait for their pick up order. Just all depends on who you get. Glad to see they have improved that. The food was alright, a bit too salty for my taste. read more

yesterday my friends and i pulled up for some wings and burgers but the service wasn't really what we expected. We didn't really as much check ins as we expected, we didn't get our drinks, just not really service quality that would be deserved for tip. Once we got our check it seemed like they wrote under the receipt "20% tip" so we paid $50 for the worst service. i'm not sure if it's because the bummy raiders were playing or the 49ers but i don't really watch them so I don't expect a 20% tip to be added just because they're playing and on top of that not the server taking advantage of that while giving bad service and talking to their co workers the whole time read more

Enjoyed my experience here. It's nice to have some late night options in the area since a lot of restaurants can close around 830-9pm. We sat at the bar where you can order drinks and food. Beer offerings were more of the mainstream brands, but they offered a wide enough selection. There should be something here for everyone - IPAs, Lagers, Wheats. Saw some canned hard seltzers and wine, too. Food was great. I really had no complaints. It lived up to the promise and was served hot. Fried pickles, tots, and traditional wings were on point. Try the Fried Pickles if you haven't before! I am a fries girl, but after I had these fried pickles, I've ordered them every time since. Service was great, friendly, and with regular check ins to see if we needed anything. They brought extra napkins and the bone trays without even having to ask. Was happy we stopped by and will be back again. read more

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Paid for 30 wings for takeout and received 24. I ordered celery only and got celery and carrots. Check your order before you leave if you get takeout or you will get burned. read more

This space is interesting because the space feels like it's your friend's man cave. The evening we went they had us sit on the side where the bar is and there are no windows making it feel closed in. The staff were all wearing a mask but below their noses...eekk. The food was fine and the service was good. My boys have been to the Hayward location and mentioned it was more lively than this one. But honestly, I think it's just the "man cave" feel that throws you off. read more

Buffalo Wild Wings is my favorite spot to watch sports and relax. Post pandemic review, I would recommend going to the Dublin location over the San Ramon. Both are still trying to get staffing to the right level, but Dublin definitely has better customer service because it's a flagship location. I typically visit on Tuesdays for the buy one get one traditional wings. Thursday's are another favorite day because they offer a bogo for boneless wings. My favorite is the lemon pepper dry rub. Since COVID, I've noticed the options on tap are not as cool. Hopefully, this will improve over time. I had the Elysian space dust but there aren't a lot of craft brews available. I wish they would bring back Deschutes fresh squeeze on tap. BWW is still a great place to people watch and have a good time. read more

Went there to watch a game, so we were there for about an hour and half. Was crowded when we first arrived,, but by the time we left most tables were empty. But it was at least half an hour before anyone came around to clean tables, and then they only cleaned 2 of them. The rest were still dirty when we left and the servers and hostess were sitting in lobby on their phones. Restrooms were also dirty and I told them there weren't any paper towels but they never got replaced. Food was decent but takes me nervous to wonder about kitchen cleanliness when dining room is so bad. read more

I'd have to say, the kitchen was pretty fast when it came to getting our food and order. On the other hand, the customer service we received from our waiter wasn't the best. The hold times were extensive, and we had already ate our entire appetizer, before needing to find the waiter to place our main order. Again, thankfully the kitchen was on things pretty fast, we didn't have to wait an extended time to finally receive our food, but typically in place the main order, while eating my appetizer. I also ordered wine, which didn't come out until after the main meal was served. In this situation, I believe it was a matter of having the wrong waiter. Paid about $95 for a 30 piece bone in, boneless wings, appetizer and a drink , do the prices have clearly went up. I just wish the service would also be more efficient. This location is also a smaller location in comparison to the other Buffalo Wild Wings locations. read more

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