Stopped in for a snack with friends. Server, Jack, was far busier than any human being ever should be, but still was very attentive and efficient. Food was great, but the service was outstanding! Thank you, Jack! read more

When you have one thing to get right and you don't. We had never been in here and wanted to watch a little football and grab a bite to eat. We ordered 12 piece boneless wings, four park Garlic and 8 buffalo flavored. Thinking it's Buffalo Wild Wings , so why not? And we ordered the three piece chicken tenders, just to mix it up. I had a tall draft beer and my wife had a water. It took 33 mins for the food to arrive, when we questioned it they made an excuse for being understaffed, etc.. and it was cold. Shoulda sent it all back but by now the beer was gone and we were looking for the wings. The server was kind of snotty when we questioned her about it taking so long. No apology or concessions were made by management. Other people seated after us were served prior. I'm not one to complain, but save your money and time and go somewhere else. With an name like Buffalo Wild Wings you would think they would get it right when it's pretty much the entire menu and restaurant concept. I will NEVER go back. read more

Server is great but it's been over an hour and no food. Opening weekend for football and it takes this long to get food? HORRIBLE!!!

We got the spicy chicken wings with spicy nashville, thai and mango habanero sauce. Wings were great.

Went in with a group, the hostess said she had to ask the manager if she could sit our group and was told it would be 1 1/2 hour due to the waiters feeling overwhelmed by a large table that , so we asked to be 3 different parties and sit wherever they have available. They said we would still have to wait but proceeded to sit other families and refused to sit us they said we would have to wait 30 mins between each family. read more

Excellent location and prking! Staff so helpful and friendly!, we got to watch the MN Gophers champ hockey game! So many tvs! Ample seating and patio! Great fresh hot food as well and ample drink menu and brews!!! read more

Food is good but customer service needs some improvements, the staff always seems like they are too busy to check on you.

The first warning was now hiring on the outside door and cooks needed on the inside door. The service was slow as far as getting our food and once we got it my chicken sandwich was dry, tasted like it had been microwaved to the point of submission. The music was too loud so with the tvs you don't want to go there expecting to carry on a conversation with anyone. read more

I am so not happy with Buffalo Wild Wings right now. This past Thursday I ordered wings online. I knew it was going to be busy with the NBA Finals, so I ordered them at 5p to pick up at 7p. I thought giving them 2 hours would've been enough time to prepare our order. I got there at 7p, literally on the dot. I go inside and there's a line. I stood in line for 20 minutes and when I finally got to the take-out counter, they tell me my order isn't ready and that'll it'll still be 30 minutes. I asked them how can I place my order 2 hours ago and it not be ready? And now you want me to wait basically another hour after I said I was going to be here to pick them up? There only response was, well it's a busy night. My thought was, that's why I placed my order two hours ago. I ended up cancelling my order and asking for a refund. They took my info and told me I'll be refunded in 2-3 days. Which I wasn't too thrilled about either. Well, fast forward three days and I check my account. No refund. I called them this morning when they opened and they told me that they hadn't even processed my refund yet. They then tell me they're refunding me now and said my refund will take 2-3 days. Are you serious?!?!?! I really don't recommend eating here or ordering food from them. They don't care about their service. read more

in Flagstaff now at this BWW and the service is horrendous. Been sitting here for over 20 minutes and drink order hasn't even been taken. Never going to BWW again. read more

The past 3 times I've been here have been good! I get boneless wings (extra wet) and they've always came out hot and saucy. The service was soo fast this time & it was busy! I definitely think this place deserves a little more stars because they've definitely changed for the better! read more

Buffalo Wild Wings - 10 Boneless Wings - Chicken Wings Near Me - Flagstaff, Arizona

Buffalo Wild Wings 2700 s woodlands village blvd unit 550 Environment: small wait at entrance but overall welcoming Restroom cleanliness: 6.3 out of 10. Bad smell in men's restroom, debris on floor, and toilets somewhat clean. Waiter Morgan : very knowledgeable about the menu, excellent job! Dinning room: debris all over the floors, vacuuming definitely required. Side note: random waitress Quinn brought a beer to us that was not any of ours. Overall: would come back with some changes to cleanliness read more

I hate to say it but there wings suck ! I don't even talk like that! Just not good at all ! The beer was cold and yummy !won't go back sorry ! read more

No Service and I did not get my food and I was waiting for 6 hours and there people gotten there food but not me I don't like it not. People are not happy. read more

Came here with my family of 6. Do not order there hickory pulled pork sandwich. Wanted to try something different big mistake. There pulled pork sandwich is a disgrace to pulled pork. More like bacon bits . Nothing like it is described or looks like in the menu or photo. I tried sending it back and the manager said "there is Nothing wrong with it and this is how they come and will still be charging us for the sandwich and would not remake it." Horrible service and manager I have had many of pulled pork sandwiches In my life and this is hands down by far the worst. Wings are decent! read more

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If I could put zero stars I would. We went here last Sunday for lunch, we waited 45 minutes just to get cold food- it was not yet busy. The server told us that the two managers who were on duty were too busy to talk to us. The server then had the GM come to the table and he look irritated being called over to us. He said I hear you had some issues which is surprising... they took forever to remove the charges for the cold food.. waited an additional 35 minutes for the checks.. overall poor experience, poor management, poor customer service. read more

Ugh, such a disappointment. Every. Single. Time. We're sorry, but we love wings. We just can't help it. Sadly, that drives us to Buffalo Wild Wings once in a while. It took an unbearably long time to get us seated.Then, it took another unbearably long time to prepare our food. I am generally okay with waiting, but only if there's a reason. For example, if a place is full. This wasn't the case here. At the very least, the servers should put in the effort to get things done quickly. I just don't get it how all the BWWs I've been to have the same issue. Either the management makes it a point to hire inefficient people, or not hire enough servers to handle a huge place like BWW. We went so far as to research the company's history and CEO. Turns out the CEO likes people "to loiter" at the restaurant to give it an image of being happening! Maybe that's the core problem and I shouldn't blame the servers. As usual, the wings were amazing (with Nashville hot and Original Buffalo sauces). So were the potato wedges. read more

I was down here for the week just enjoying the beautiful snow. Wasn't expecting to have such a lovely experience! Jaden our bartender was so knowledgeable about the menu and drink menu! She recommended the bar pizza which my friends and I loved! Would definitely come back for her amazing service and friendly personality! If I lived in the area I would be a regular visitor! read more

Ordered 10 buffalo wings with extra sauce. Didn't mind waiting 45 minutes thought they didn't seem understaffed. When it came they were bone dry and over cooked. When I asked for a side of sauce I received I spoon full not even enough to cover one wing.the fries were limp and unsalted. They also forgot my drink. Altogether the worst wings I've ever had in my life. Worse than domino's. Worse than frozen store wings. I'm a wild land firefighter and not a picky eater, but i had to throw it away and go hungry. Better to eat gas station food . I can't belive they call themselves a Hot wing reaturant. More like a Best Buy with a snack machine. read more

Buffalo Wild Wings - Very dissapointing - Chicken Wings Near Me - Flagstaff, Arizona

I get the whole Covid regulations. But to wait 30 minutes for 1 person to be sat is alot especially when they sit 2 or more people as they walk in right behind you. Then to wait 40 minutes for wings when the place is half empty is a little much. Also wings with hardly any sauce on them and most were warm to cool. Being a Corporation they should be doing better. I see why this location has been so poorly rated for so long. Eat at your own risk. Server James was good tho. read more

Buffalo Wild Wings - Half sauced wings. Barely warm. Waited 40 minutes for them. - Chicken Wings Near Me - Flagstaff, Arizona

From the greeting walking in, to the amazing great lunch special, to our server Greg *** his customer service was absolutely great, very friendly... perfect service... to the behind the scenes employees in the kitchen great job to you all... our food was cook absolutely perfect and was such a great lunch... thank you Flagstaff Buffalo Wild wings ... I so would have posted photos but once thst plate was in front of us we couldn't wait to enjoy such a great plate... read more

Tyler was such an excellent server, introduced himself and then blatantly ignored our table for an hour serving all the tables around ours and tables that had been seated nearly 30 min after our party. Apparently you only get served here by random chance or otherwise not at all. I've had some rough service before but this absolutely takes the cake as the worst experience I had ever had. read more

Sometimes it's good. But most times sucks Wings taste really salty but the sauce is great. I would rather buy the sauce and make my own wings at home. read more

I come here to watch football and have wings, Tuesday's is buy 1 get 1 free on bone in wings! Lots of nice TVs to watch all the games, pretty good service. The wedges and buffalo chips go nicely along with some hot wings! It gets really busy and loud during football Sundays. Has 2 bars one on the top and one in the lower section. After writing this review I think I'm gonna have to go buy some more WINGS!!! read more

Came in and waited for over 45 minutes for me meal. Tried to get a manager to cancel our order. Server came over and made tons of excuses as to why it was taking so long. Was pleasant enough at the beginning but I didn't care for a long list of excuses. Manger ended up coming over. Was quite short and defensive. Told us basically we should be happy he was taking care of our food bill (which we had already cancelled) Giving two stars because the hostesses were pleasant and they did end up bring our order are we we closing the check and let us take them to go. read more

Group of 5 went in on a Saturday night at 11:05pm. after the rodeo. We were told they were closing the kitchen early. What has happened to customer service? Even chain restaurants don't follow their posted hours. read more

I'm not one to get grossed out or complain (which I didn't). I'm generally never grossed out by much, but this place is nasty. The bathroom looked like it had t been cleaned in some time and the trash can in the stall had lady products on top of the van, because it hadn't been switched all day, maybe weekend? I took a glance at the drink station and that also looked nasty.. Mainly seemed to have rusting on the bottom part? I tried to look again, but it was covered. Not to mention my food had a little bug on it and then my beer too. Maybe I'm crazy, but if they don't clean what can be seen by customers, what does the kitchen look like?! read more

Buffalo Wild Wings - Chicken Wings Near Me - Flagstaff, Arizona

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We stay in Flagstaff once a month. Although they were busy, there were empty spots at the bar, which is where we tried to sit, but were told there was a wait. The two chairs we wanted remained empty for 43 minutes, until a guy came in, hugged it out with an employee, who then let him sit in one of the chairs. Its not how long you wait here, its who you know. read more

When you buy wings you get ranch and veggies included..... not anymore I guess.... as I had to choose between the two even if you spend 100$ on wings... wild. read more

Called to place a pickup order, the lady put me on hold then totally forgot about me... Hung up and tried again, no answer.. Go to the restaurant, no a employee anywhere in site. While in the restaurant I recall them, no one answers.. Great service so far.. not.. I go to the bar to have a drink while waiting for food, couldn't get that right either.. Very disappointed!! I would not recommend anyone to this place! read more

Absolutely ridiculous. I called in for 2 orders of wings at 810pm. I was told 30min, ok no problem I thought. I got there at 835, paid and was told it would be out in 10 min. Ok, I understand. My order came out at 906pm. Wtf? If it's going to be an hour tell me it'll be an hour instead they lied to me twice and wasted my time. No management anywhere could be found but you bet your rear end that at 9pm exactly people started clocking out and going home or on break. Poor management. Very poor management. I know people exaggerate about how bad things can be but I'm being totally honest. read more

The people on service were cool and chill but me and my mom waited 40 minutes for a all American cheese burger, and 10 hot wings the restaurant needs faster cooks read more

Got put on hold and was forgotten about so i pulled up, while still on hold, to see that they weren't even busy so there was no reason for everyone to be in the back when there should always be one person up front to greet customers. at least they were nice about it and it didn't take long after i got there to have the food made read more

Never left a bad review.. I ordered online three times separately over the course of the past couple of months. All three times I was either missing an item; food was cold. Or both. This past time I ordered chips and salsa and there was no salsa...... I ended up throwing the chips away cause wtf. Last time I ordered boneless wings but they came bone in, and there were 10 wings missing. The first time I ordered I was missing my dessert icecream and my drink. Would just like to be satisfied with my food after paying so much:( please do better read more

(Nov 2019)Customer service was not that great. We usually come here and everything is fine, but this time we just so happened to use GrubHub because it was a long day. Well something somewhere went wrong and BWW cancelled our order but never told us. We called them and the girl left us on hold for 10 minutes so we had to call back. When she answered her response was, "We don't know why it cancelled your order, but our GrubHub thingy isn't working so you'll have to resubmit the order and another driver will have to come get it." If your "GrubHub thingy" isn't working, why would I put another order through??? Very disappointed in the lack of intelligence BWW is willing to hire, and even more sad, is these are the idiots that are attending our local University. Will not be going back for quite some time. EDIT: (Feb 2020) Thought wwe would give it a try one more time. Placed the order online, no issues. Show up at the restaurant ant for the food and surprise surprise, they "didn't receive the order"! Again! So we had to reorder at the restaurant and wait 45 extra minutes. We should have known to check the food, but didn't have time so we left. Get home and the burger was made wrong, i.e. had onions and what not on it after we told them no onions, and the burger patties were beyond well done and very crispy (BURNED!). We will never return to the place and I will make sure I advise against this place to anyone asking for suggestions. I guess that's what you get when you have nothing but a bunch of uncaring college kids working for your corporation. read more

The food was average, service was poor. Server forgot to enter one of the kids food items then gave attitude about reordering. Said we must not have ordered it. She was not wearing a mask, and barely checked on us. Took forever to get the bill. There are much better options in Flagstaff! read more

The easy part was placing the online order. Said my order would be ready at 7:10pm. Got there at 7:20. I waited 10 minutes for someone to finally get to me (female hostess kept taking off) and was told my order wasn't ready. Finally at 7:50 my order came out. Got home and noticed the wings were cold (had very little sauce) and a lot of broken bone chips, fries were cold and hard and it was pointless to even get cups of ranch. They were all practically empty. The service was horrible, the wings aren't as good as they use to be. I'm not sure I'll be going back there again. read more

Order two side salads with kids meal and half the lettuce was bad and brown. Will not be eating either. read more

Buffalo Wild Wings - CAESAR SIDE SALAD - Chicken Wings Near Me - Flagstaff, Arizona

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Didn't have the advertised drinks available. Then waited 5 mins to take our order. No surprise when folks who came in 15 mins after us got their food first. We raised our hands to ask where our order was, and with indifference, the manager checked on our order coming out with it 2 mins later. Finally, no napkins, the food was only warm and Not hot (was obviously sitting in the back) and throughout the entire meal no one dropped over ask or get us refills. We will surely strike this from our future visits as BW is not in the customer first customer satisfaction business. Wings were just ok and the potatoes wedges pathetic... read more

The food I give 3 stars, but the 5 stars is for our super thoughtful and awesome server, Dan. My husband has two encumbering allergies and Dan sat by and was helpful in answering our every question. It felt nice to know he really cared about finding a nice dish for us to order. Dan the shift lead on 7/14 at 9pm. Thanks! read more