Literally sat at the bar for 20 min without even being acknowledged by the lone bartender. She was completely oblivious to the patrons and failed to even look up from the register. It was apparent she was no actual bartender but rather a fill-in or substitute. She knew where nothing was and was not able to even fill the simple draft beer orders. Terrible visit from the moment we walked in the door! Hostess was completely checked out and could barely even be bothered to acknowledge us or answer a simple question about bar seating. She was on her phone ! Ridiculous BWW - you can do better than this !!! read more

I want to say thank you to the manager Tami, and the server Heather for stepping up when my server didn't. My granddaughter and I frequent this restaurant on Tuesdays. Tonight the service and food was less than desirable. The server order EXTRA CRISPY wings. I DID NOT request over cooked tough wings. Not once did our server refill our drinks. My granddaughter and I sat there eating dry tough wings without anything to drink. Finally, I took our glasses to the server station and I voiced concern about our service. Heather assisted and addressed my concerns by refilling our drinks and the table next to us. Being frustrated like I was, I approached the management. Thank you again Tami for recooking my wings properly. As far as server MADDY....HMMMM PLEASE STEP UP YOUR GAME. read more

Worst BDubs I've ever been to. Walked into an almost empty restaurant and told the wait would be 20 minutes tops. Okay no problem because a lot of places are understaffed but after 45 minutes of watching three workers stand in the front doing nothing while there were numerous empty tables that needed bussing, we decided to leave. Plus the AC was broken and none of the TVs had any signal. Recommend Island Wing Company instead if you want good wings while in Gulf Shores ;) read more

Our service was fantastic! We arrived after trying to find a place to eat closer to the gulf and just wanted to find somewhere that didn't have an hour wait. We were seated quickly and our server, Sarah, was quick to greet us and take our drink and appetizer orders. They recommended their margarita and it was delicious! We had plenty of time to look over the menu and our server was very helpful in helping us choose what sauces would go best on our "chicken nuggets" . Our food came out quickly and was just right for all of us! We came out to spend some time with my parents who were visiting for the weekend and our server provided a great experience and treated us all kindly, made us feel welcome, and served us great food! Thank y'all so much! read more

Skimpy and tough wings, the celery wasn't freshly cut and looks not appetizing at all we throw away. 2 times we have ordered they made mistakes. Have yo check the takeout orders on site to make sure. The Togo containers are too big for each good orders makes it looks like you are not getting full order. Definitely we will try other wing restaurants and not going back yo this place. read more

Buffalo Wild Wings - Celery sticks comes with wings. - American Near Me - Foley, Alabama

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Arrived at 11:20 and asked for a booth in the bar. She tried to seat me in a booth in the back corner next to the potty. I then politely ask again and was seated. By 11:38, I had not been aclnowledged. I politely left. No wonder there weren't. Very many customers. By the way, there were many servers meandering around doing nothing. This place has the worst service in town. Too bad I love the wings so much! read more

Best Buffalo Wild Wings I've been to. Clean, great service (thank you Tucker) and great college football coverage-also yummy wings.

We arrived. They sat everything right, only that the person who should take the order passed by and attended three tables that arrived after my family and looked at us in a bad way. She is an Asian woman and never attended us. It took us 30 minutes since they gave us until I had to stop to ask who would take the order, to which they answered me that she, the Asian woman read more

I'm a local and this is by far the worst BWW I've been to. We've tried to go to it a handful of times and it generally disappoints. I think the first time we went when it first opened was good, service and food. Every time since the fries are hard from sitting under a heat lamp maybe? 2 of the 3 sandwiches I've have the bun was hard from a heat lamp too. Twice we had good service but otherwise no. Just not worth the money, go to Island Wing Co. for better food and service. read more

My wife and I were so pumped that we finally got a decent restaurant to eat at other than Fast food or the others that have been there forever. We made a last minute decision on Tuesday night to go eat there. Upon arrival, we waited the quoted time of 15 minutes, which wasn't bad at all and is expected for a new place in town. During dinner, our server was great. She was very helpful and if she didn't have the answers to our questions, she went and got it and returned. She informed us that if we purchase 6 or 10 traditional wings, we would get 6 or 10 wings free. So, my son and I chose that route, while my wife got Street Tacos. We all enjoyed our meal. Later in the meal, we realized they have Trivia. We played that as well. My wife noticed that BWWs was going to have 10 Free Traditional Wings with Large Fries on Veterans Day. I am a current service member. We even asked our server to double check if we could order them carry-out. She confirmed. We were going to have leftovers from dinner, so I told my wife we could get those 10 for lunch on Wednesday and we could all eat again. Wednesday lunch comes around. We do just that. We went ahead and ordered 10 Traditional Wings and large fry as well as my wife's favorite Street Tacos. When I arrived to pick up, I showed the cashier my ID and she said, "oh, we aren't doing that at this location and the wings are supposed to be boneless" - so then I showed her my app and told her exactly what we were told last night by the server there. I was told they don't participate in that at their location for the Veterans Day discount. The manager came around- his name is James - and pretty could careless as to what was going on... didn't really speak to me and left his cashier to handle the issue. He was unprofessional as was the cashier - Mackenzie. Even though they didn't give me that Veterans Day deal, they still weren't going to give me the daily discount. I had to remind them. But, I'll say it again- my service will not be back. They're typical chain restaurant service came out in the day time crew. They would do better if they participated in the discount deals like many others do- it would probably be good for their business, especially since they've been open a week! That's okay - I'll make sure my family and friends know! There's a lot of Veterans's just in that bunch. read more

We sat for 25 minutes and never had anyone come to our tables to take our drink orders. My husband stopped 2 servers and we finally had to ask for the manager. THAT was clearly the problem because he had ZERO customer service himself. He started to take our drink orders and realized we had 2 tables (8) people. He told us he would grab a pen and paper but never came back. One of our boys stopped yet another server who then began to take our drink orders. Almost 45 minutes later, we're literally waiting for drinks as I type. No apologies from ANYONE. If this wasn't the last restaurant open other than fast food, we would have just walked out. Horrible service!! read more

If I could give a zero star rating I would. They probably have 50 televisions in the restaurant, and the game I was hoping to watch, was on a main channel. The manager would not turn the game on 1 of the televisions. I said I would watch it anywhere in the restaurant (corner, anywhere) but with no reason why, they would not put it on just one of the 50 televisions. There were also at least 20 empty tables because the main football game had ended. I will not give business to this place. Rude and could care less about the customer. read more

Believe every bad review you read about this place! Horrible. Drinks....5 minute wait, appetizers....15 min. Stake, old , greasy chips and crusted over cheese dip. 20 minute wait to order. Don't know if we'll stay to eat it. The music is pumping so loud, I feel more like I'm at a rave club than a restaurant! What a disgusting experience. If this is how it's suppose to be, then good for them . I wouldn't go back if it was free and I was starving! read more

I must disagree with all previous reviews! I am a regular Bdubs customer and I was hesitant to eat here with the poor reviews but so glad we did and will definitely be back. Service was prompt and friendly, highly recommend THE Haylee as your server . Food came out quickly, cooked perfectly, and delicious! We will be back!!!! read more

Buffalo Wild Wings - American Near Me - Foley, Alabama

One of the best BWW around. Service is good which is not typical at any BWW. The food is good and they have a great atmosphere for watching sports. read more

Managers expect way too much when they give a server a 12 table section! Even a great server cannot give good service when their section has more than 6 tables. I should know! I've been in the restaurant business for 35 years! The food is awful! Have yet to be impressed and when they fire one of their best servers over a rule that not one of the servers follow well that shows they don't really care! They will get business because they have beer and TVs , not really for any other reason! I won't be back! read more

If I order 15 medium wings and get 15 hot as frick original Buffalo wings instead that taste like hot butthole and charcoal is it my fault or what? Then since I tried to eat them and almost died so I ask for the medium I initially ordered I get 10? This was a terrible experience and I will not be going back. read more

Buffalo Wild Wings - American Near Me - Foley, Alabama

The waitress had the kids order wrong, the girl that brought the food out looked like she wanted to cut us with a knife! The food was great.... But when we finally got a refill she asked if it was to go since we waited so long and we were still eating... if you want good service or at least to have a drink with your dinner... don't go here!!!! read more

We've been seated for 45 minutes, people have come in after us, eaten and left. We ordered chicken tenders and a burger, not too tough to make. At an hour we're walking out, this is ridiculous read more

Once again cold food, bad service and the GM does not have a clue what's going on. Worst place in Baldwin County!!!!

I always give 30 percent tips , BWW in Foley not even worth for 5 percent. The worst experience ever since I walked in that moment, the host is terrible and bad attitude. I don't know how the run their's business, feel like nobody hasn't been trained. Bad bad bad read more

I have been a Buffalo Wild Wings fan for a while now, but today truly was a five star experience for me. I am a teacher at a local high school, and today, BWW provided food for well over 130 of us, and plenty of it, for our back to school luncheon. The wings and sides were excellent and I cannot say thank you enough. If you are looking to support a business who is giving back to their community, look no further! THANK YOU!! read more

The wings are good (hence the 3 stars). The salad was brown and was not the type of salad I ordered. We had 50 wings in our order; we received multiple containers of blue cheese, but no carrots or celery. The man at the take-out counter was busy talking on his personal phone and was annoyed when asked for utensils, etc. Don't know how the in-restaurant service is, but the take-out service was less than good. read more

This has been the worst experience at BWW. The server can definitely make or break it you whole experience and unfortunately April did break it. She never checked on us once our food came out to the table until she brought the check. Also, never refilled any waters or asked about alcoholic beverages. Coming from a server myself, I was extremely disappointed with this experience. April definitely needs to be more enthusiastic and more attentive to her customers. read more

Super busy right now due to being new, but one of the nicest BWW I've been too. Glad to have them in Foley. Try the Nashville Hot!

Ordered online and when I picked it up order was completely wrong ; but they remade the order but it took too long

As a sports lover I hope to be able to change this review soon. Atmosphere and TV screens deserve more than 5 stars. Service less than one. When you have to search for your server or have them wait for the bartender to stop flirting with a customer to get your drink order, on an off time when the restaurant is more than 1/2 empty, turns you off. But - burgers are great!! read more

I understand needing to go home. But when the website says you close at a certain time I don't expect less. These guys close a full half hour before google AND THEIR DOOR SIGN says they do. Don't expect late light service at this establishment. read more

After having bad luck with wait times after a long day we call ahead to see if a wait time. We finally get there and tell the girl at the door our party number and says there's a wait but doesn't know how long. read more

Take out team blows. Said order was ready 15+ minutes ago. Still not ready. Had to recook whole order. Ignored me whole time after they "checked me in". Didn't update on my status when they literally saw 6 people walk in after me and left before me until I asked. read more

Food was good but service was horrible. Asked to be sat at a low table and was not. Ordered appetizers and they went to the wrong table. Had to wait for a second order to be placed. Had questions about the menu and server didn't know the answer and did not try to find someone to help. Asked for a TV to be turned to a different game. Was told no problem but that never happened. When food came out one order was incorrect. For the price of the food I can go elsewhere and be happier. read more

It was great. This was my first time to eat here and it was delicious. The buy one get one wings were delicious and hot!! The salt and vinegar fries were awesome as well. We had a party of 7 and our server was great and right on top of things. We will definitely be back!! read more

Ordered take out & excited to finally get food from there. My husband arrives & waited awhile for our order. My husband gets home with our take out to find out we had food missing from our order, our son didn't get all of his boneless wings in his kids meal, we paid extra for cheese/bacon & barely got any on the fries. Highly disappointed since it's a new place. Hope they train the employees better & have better service in the future or this place won't last long. read more

We've been to this BWW location for lunch several times and always ask for Chyna to serve us...she's very good at her job. As usual, the food was good, served as promptly as possible & service was GREAT! This was not the first time however we've had to request the music be turned down so that we could carry on a decent conversation...the music was not only too stinking loud, it was something of mix between heavy metal and head banging crap! TOTALLY a mix for a late night bar, not lunchtime dining. We came close to asking for boxes to go as soon as our food arrived so we could leave to get away from the ear-banging, horrible music. The table right next to us actually thanked us for asking Chyna to have the noise turned down; apparently it wasn't just us annoyed. I don't usually "Yelp" about an establishment if negative because we all have bad days...however, this was the 5th time we'd been in for lunch & the THIRD time it was unpleasant due to the unnecessarily loud, BAD music. Otherwise...FIVE stars. read more