Got an online order, said it be ready at 9pm got there at like 9:03 and was told it'd be another 5 min. didn't get the food until 30 minutes later and it was all cold when I got home which was only a 8 minute drive. This was ridiculously bad service and the food is subpar, will never eat or order from them again! read more

Absolutely HORRIBLE experience! We went here waiting for over an hour for service. I don't know if it was because we were Black but someone finally came over after I told them we needed service. To make a long story short they tried to make up for it with all the additional stuff AND after that we found HAIR and the dessert was molded. DO NOT EAT HERE! Horrible Service HORRIBLE FOOD!!! read more

Food was hot and tasty To go order was ready at the correct time Server was very pleasant read more

We waited 20 minutes no server came to our table 2 tables got the after and got service in less than 3 minutes Fun fact Waitress saw used and totally ignored our table... read more

We ordered DoorDash and the food quality on par with McDonald's... at a much higher price, of course! There was a moldy piece of celery in with our wings, hours old fries, and the chicken sandwich had some kind of unidentified slimy sauce on it where there was supposed to be crunchy coleslaw. We were looking forward to a splurge and instead it ruined our night in. read more

We were here on a Thursday night and the dining room filled up after we placed our dinner order. Our appetizer took well over 20 minutes and we had to ask about it. Our food took another 20 plus minutes and half of the order was incorrect and cold. The waitress had way too many tables and she could not keep up. We had to ask the food runner to bring our burger toppings and silverware. Our drink refills were never even considered. Everything took forever. There were also no paper towels in the bathrooms. Very poorly managed. read more

We ordered take-out a while back because it was BOGO Thursdays for boneless wings and it's really such a great deal! The wings didn't take too long and were ready when we got there. The wings were all hot, crispy, and full of flavor! Staff were all friendly and polite. read more

First time there. Had a gift card. Margarita was really good. We split nachos with chicken and quac, really good. Server was very attentive. Lots of stuff to watch. read more

Literally the worst cheese curds I have ever had. Hard as a rock and cold. Also forgot the chocolate milk in the kids meal.

Bottomless apps? I'm in!!!! Such a fun idea! We never come but this got us in. Food was good! And if that was the only factor we'd have walked away happy But WOW.... Service was slow... 20 min waiting for drinks (non alcoholic...like I'm talkin a Pepsi)? 10 min to be seated? Never got napkins or silverware. And while we just did apps and didn't need a knife and fork, woulda been nice to have some napkins. Trying to pay? That's taken about 20 min so far too. Waiting between apps took time which... I can understand. But all the other little things of bringing over a drink, ranch, napkin, the little things? They should take seconds and... nope. Sports bars are always loud which is to be expected. But we had random children walking up to our table while waiting on the card to pay... Sever never really said hello... hi... not really friendly... idk... it was a let down... Bottomless apps made this experience 2 stars... but 1 star services made this a let down. read more

I ate there tonight first time in 5 years and I live nearby. I had bad experience with them years ago. I went tonight and we ice was great , Sonic our waitress was speedy and great. I am a huge fan of Jim's wings but BWW tonight was better because the wings were bigger. I will be back read more

The food was mediocre at best with our wings coming out lukewarm. Also, it gave the whole group of 7 that I was with food poisoning. The service was terrible, I gave him 40 dollars in cash to pay and my bill that was 25 and I ask to get change but I wait around for 15 minutes after I gave him it and the guy was never to be seen. We did have fun watching football and the people around the restaurant were friendly and it was a decent ambiance. I will never go here again. read more

Placed an online to go order for personal pick-up. It was ready to go when I arrived and the staff was nice. Couldn't ask for more. Thanks. read more

Took 25 minutes to get cold food. I had to call the restaurant from my table to get a waiter to come to our table. Shit service, literally the worst service on the planet. read more

The manager Liz was amazing! She's so kind and compassionate and really cares for her customers! Great experience! Thanks Liz!!

I placed our on-line delivery order at 5:36pm. It is now 7:09pm and I just got word that our order is just now on its way to us. That is unacceptable. This us nit on the Door Dash delivery person. I ordered directly from the Buffalo Wild Wings web site. read more

Charles was an excellent server. Kind, attentive, and friendly. This location is consistently good, but we really appreciated such wonderful service. read more

We came out to Thursday boneless Bogo only to find they are out of boneless. Instead of giving us the same Bogo for bone in, they gave us 25% off. The wings came out cold. Husband's beer was wrong, mine was flat, both missing the limes. Husband looked over the check to find they double charged us for the bone in wings & left off the 25%. Way under staffed. Do not recommend. read more

Cold food. Tasteless and just not edible. Obviously cooked from frozen and undercooked. Four of twenty wings were eaten between four people. The rest were thrown away.. Hostess was also our bartender. Nice person and attentive so not her fault. Understaffed. She was working way too hard. Not quite sure how this place stays in business. Not sure how you are suppose to be good at one thing with your name as the title of your biz. Too bad because Fort Collins is lacking in sports bars. Place was desolate at 5 pm on a Friday night. Not a good sign. Can we get a decent sports bar on this side of town? They have the TVs just not as reason to stay for more then 30 minutes. Hoping I don't get sick tonight. I wish Jim's Wings would open over here. They'd have a gold mine. read more

Edited review as of 10/12/2023: So I thought I'd stop in again just to see if there's been any improvement. They've got the same girl named Pam behind the bar on a Friday evening at 5:30 PM who always does absolutely as little as she possibly can. She's easy to recognize and been here for a while, I have no idea how. She got me my beer right away so I'll give her that. The bar is not busy, maybe four or five people, and she's been standing there talking to this guy for the last 10-12 minutes and people are just shooting her looks like get me a food order. This girl needs to be let go and I'm not someone who condones people losing their jobs. She is deserving of job loss though. Initial review earlier in 2023:I've been going to Buffalo Wild Wings frequently for many years and this location deserves less than one star if that were possible. I moved to Fort Collins about six years ago and have been here approximately 10-15 times. My assessment is that it is extremely poorly managed. Everyone is nice-ish but the environment and food preparation quality is trash. The beer is good when they are not having trouble with the taps but that's about it. I would recommend 100% going to the Loveland location instead. It seems like management and the staff care about the performance of their location their. Fort Collins location needs to clean house and invest in success a lot more. read more

We made a mistake on our online order. Came to the location to try and cancel the order before they closed. Heather the kitchen manager came out to help us and we were able to get our order before they closed. Thank you to the kitchen staff who stayed and helped make our order!! read more

we picked up a to go order on Saturday, August 10th. Had to be called in as their system was down. Realized when we got home there was no salad. Called and they issued a credit. Then our son bit down on something hard and we found the plastic clip from a bag imbedded into his hamburger!! Filled out a form for the corporate office and a week later no response. HORRIBLE customer service - poor follow through. We are rewards members and enjoyed their food - NEVER eating there again!! read more

Great weekly deal on BOGO boneless wings. I would rather support a locally owned small business, but you can beat this deal.

Ordered take out, the chicken wings still had feathers attached. This is not only absolutely disgusting but completely unsanitary. We would give zero stars if it were an option. read more

Buffalo Wild Wings - Feathers attached to skin of a garlic Parmesan wing. - Sports Bars Near Me - Fort Collins, Colorado

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Okay so let me tell you how things went. We ordered our food, our servers were very nice and polite. The inside was clean and not too bad for the reviews. However, I noticed that when the waiter spoke to me, he addressed me as "sir," but didn't address my friend who is much more older than me. That was quite informal and not really professional for them to do that. Our food came quick and it was really good. We had a great time, but one recommendation that I would make is to train employees to be more respectful and to treat guests in a better manner. read more

The service was terrible! My waiter brought my drink didn't write down my order, proceeded to mess up said order then ignored me for a hour and a half. Wouldn't have minded that had the food been good but it was poorly cooked and had strangers hair all over it. I will never get food from this place and honestly won't go to a Buffalo Wild Wings ever anywhere. If I could give 0 stars I would! read more

I went to watch a football game with a friend, and of course ordered wings and fries. I ordered 10 boneless wings with two different sauces. By the time they were delivered, they were cold as were the fries. In addition, the wings must have been reheated previously as they were dry and hard. I asked for ketchup, but it was never brought, nor did the server come to check on the food. I won't go back, nor recommend it. read more

We quit coming here a long time ago because the service was not good. We decided to give another try and service still bad. Unless you are drinking alcohol they ignore you. The naked tenders were VERY over cooked! $11 for 3 pieces of over cooked chicken! Asked for refill of iced tea and never received it. Finally had to stop a bus person to get our tab. When I mentioned the tenders, he actually shrugged! They were all friendly when you could get their attention. Too expensive for being ignored. Good reminder why we don't spend money here read more

I love going here to watch ufc. I think their food is very solid. Sometimes I feel waiters are unfriendly to the UFC's viewers when they usually spend an awful lot of money on food and drinks while watching. I often have come by myself on ufc days and have had to wait for 40 minutes before a waiter even says hello. They just walk around me like I'm a ghost! I have been here a lot both on UFC days and non ufc days and 6he quality of crowd is never much different like I sometimes hear from staff at times. I would recommend but also I would implore that they pay special attention on special days. Those are usually special to people who wait for these amazing events! I appreciate the fact that they show them! read more

No matter how low I set my expectations, they manage to limbo right under the bar. This place is incredible. Consistently the worst BWW I've ever been to, and consistently the worst service in town. Im generally a 20-25% tipper. Today I left a $0.00 tip for the first time in over a decade. I've said it before, but this time it's final. I will never again walk through the door of this location. I'll drive to Loveland or even Cheyenne before spending another penny in the Fort Collins location. read more

This place has gone down hill fast this last year. Ordered two wing plates. One comes out then ten minutes later the other one comes out. Tables seem sticky and feel dirty. Ordered a beer and there was like 3 inches of head on it. Bartender doesn't know how to pour a beer. Used to be a good place to come. Used to be full on weekends now it's only half full. Not any more. Guess this is my last time coming here til the management cleans it up. Save yourself the agony and find another place to go. Ordered a 6 piece and only got 5. Somebody needs to go back to school. WOW!! read more

Buffalo Wild Wings - Ordered 6 hot 5. - Sports Bars Near Me - Fort Collins, Colorado

Worst location ever. They brought my food out 10 minutes before my wife's meal. They forgot the chips and queso. When we asked about it, they brought out queso which had been microwaved and over heated (you can see the burnt cheese is the paper cup and the texture was off). Then they told us they forgot the chips. It took another 10 minutes for the chips to arrive after the queso. When the chips finally arrived, after we were done with our meal, half of the chips seemed double fried. See pics! read more

Buffalo Wild Wings - Sports Bars Near Me - Fort Collins, Colorado

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I come here from time to time when I'm feeling some good buffalo wings. There usually is never a wait, and there are good deals on Tuesday and Thursday (bogo wings). $3 house beer was really delicious. It was Wild Herd kölsch by Goose Island. Food does take slightly longer to recieve than it does to make, even when not busy. Kind servers! read more

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Abysmal service; our waitress was rude and purposely ignoring our order. Took about 15 mins for a member of staff to get to us and even then they instructed us to have seats although we made it clear we wanted a takeout order. Absolutely unprofessional. read more

If it was possible to give a zero I would. The service has been consistently terrible. We sat down for lunch yesterday (last time EVER), it took 10 min for a server to come and take our drink order and 20 min for the two drinks to arrive (one was a soda, the other a glass of wine- not complicated). We decided to place our order right then and there due to the delay of our drinks. The food took over 30 min to arrive. This would be partially understandable (sort of) if the restaurant was full and they were short staffed. Not the case, there were 4-5 tables of customers (four tops), at least 3 servers available - all of whom disappeared after each customer interaction. We had to get the food to go vs. eating it at the restaurant because it took so long. I will NOT be returning to this establishment as it has only gotten worse over the past year and a half. read more

Food was cold when it came out after I waited for 50 minutes past the time I was told to pick up my order which was 20 wings and a large onion ring. The guy at the order counter told me "About 5 minutes" at 7:10 and I waited until 8:00. Never coming back to this BWW. read more

Food was good as usual, the buy one get one deal on Thursdays is solid. Server "Savanah" was sub par, bad experience didn't really check on our table or ask if we needed/ wanted anything. Dissatisfied with strawberry margarita, wasn't the worst but wasn't the best way to sweet, bloody Marry was awful. It's too bad I never really complain but if our server acted as a server and not just food run I wouldn't have been as disappointed. Gonna have to find a different location even tho I've been coming to this one for a little over a year. read more

40 minutes for 3 tenders & fries. "Kitchen's slammed" the expressionless bartender offered when I spoke up at 30 minutes. 7:30 on Sunday with football games over, bar area under half full, main restaurant half full. Tenders were fresh & hot, the fries were not. Bartender made zero engagement, never asked about the food even with all the fries untouched. She was not 'slammed' making drinks. One iota of caring would've fixed everything. Maybe it was the end of a long shift but when your customer speaks up maybe you can muster a fake tone of sympathy in your voice. Morose gal. Not returning to this one. read more

Our server said they only serve 2 beers, or 2 shots per person. Probably not well tuned in with their audience

Ordered boneless online and they gave me bone in with most of the wings being half coated in sauce, wish I could get a refund.